Vasiliki Christofi – Applied Communication, Soft Skills, PR Specialist, NAMA Certified: Anger Management Specialist IV and CCIS Crisis Intervention Specialist – Trainer & Coach, B.A. Applied Communication, UK – Trainer & Coach

Vasiliki Christofi, obtained her BA in Applied Communication (Communication Specialist) at London Metropolitan University, U.K. with Specialization in Public Relations and Gender Communication.

She also obtained the “Business Management Programme” of the Institute of Leadership and Management U.K. and she is an Approved Trainer of Institute of Leadership and Management U.K. and Certified Trainer by the Human Resource Development Authority of Cyprus.

Additionally, she is the only NAMA (National Anger Management Association) Certified: Anger Management Specialist IV and CCIS Crisis Intervention Specialist in Cyprus and Greece.

Simultaneously, she obtained special training in the fields of Face Micro Expressions and Subtle Expressions by Paul Ekman, USA and Anger Management of Logan Group, USA.

The last 12 years she has been working at Conicon as a Trainer, Personal Consultant / Coach and as Training Manager. She delivers high caliber training, coaching and consulting in her areas of expertise in Cyprus and overseas with emphasis on Communication and Personal Development, Body Language, Conflict Management, Anger Management with customers, Enhancing Professional Image (Image Building), Public Relations, Event Management,  in a number of professionals from all sectors, including professionals, managers, Insurance Professionals, Customer Service Executives and people who pursue the development of their interpersonal skills.

She is the founder and Director of the European Anger Management Association (EAMA) which is the US-based Chapter of NAMA (National Anger Management Association) for Cyprus and Greece. It was created with the aim of providing training – consulting services and Certifications in Anger Management as it will introduce and promote the above areas through authorized NAMA programs where a Special Internationally Recognized Certification is given.

Videos from Vasilikis seminars can be found here

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Vasiliki is an invited Speaker at Conferences, Television, and radio programs to address and analyze the people profiles through their body language, Conflict Management, Anger, Communication, Gender communication and at the same time to give advice to audiences on how they can develop top-notch interpersonal skills.

Videos from television and radio broadcasts where Vasiliki Christofi has been invited can be found here

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She is a columnist on issues in the area of her ​​specialization.

Articles of Vasiliki Christofi can be found here

• 5 Conflict Resolution Steps for Superiors
• Procrastination: How to change it
• Fear: How to Overcome It and Boost Your Success!

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Blog posts of Vasiliki Christofi can be found here

• Self-confidence: How to strengthen it
• Don’t be fooled by the facts – Your mental health is more important!
• Customers – People Remember A Story – What’s your story?

Concluding  Vasiliki Christofi has the ability to recognize and persuade people to adopt attitudes and behaviors that can assist them to develop their Interpersonal Skills.  As a result, she is an active Personal Consultant / Coach for professionals and people in various professions and business sectors.

Case Studies, Projects of Personal Coaching can be seen here

Development of Communication Skills

The Project: This enquiry came from the individual itself, as it was difficult to express in oral and written communication with customers and partners. Through the meeting I recognized the weaknesses in communication skills and assertiveness. The...

Excellent Customer Service in a New Theme Restaurant

The Project: The work involved first the development of service standards at all stages from the welcoming of customer until the end of the process. Thus, the frontline staff was trained very intensively and on-the-job to develop effective communication...

Improvement and Development of Communication in their Working Environment Attitude (Professional Behaviour, Customer Service and Sales Improvement)

The Project: The problem issue came from the management of the client company at which this person works. After the initial meeting I had with this person I recognized the need of improvement in communication (interpersonal ability, body language...

Strengthening the Professional Profile (Image building) and Presentation Skills

The Project: At first the person came to us for coaching in order to strengthen her presentation skills and to enhance and establish a professional profile in her area of ​​interest.   Guidance Methodology: Initially we established the...

Teenagers and Parents Confidence Building

The Project: During the first meeting I had with the mother and her two children ages 9 and 14 years I realized that the key issue was the lack of confidence which to a large extend had its’ origin from the parents behavior.   Guidance M...

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Vasiliki Christofi is considered among the most transmittable and effective trainers, which is something that can be seen through the Testimonials of Customers from previous training programmes and personal coaching cases.

What did customers say for Vasiliki Christofi can be found here

High-level seminar with interesting topics. The trainer was excellent and constantly made sure that we realize sufficiently the desired topic. Moreover it was very important that she was using real examples from everyday real situations we face.

Omiria Sergidou, Ethniki Insurance

Enlightening, educational seminar. There was dialogue, enlightenment and discussion. The trainer was very pleasant and sharing her thoughts.

Phivos Xenophontos, PFA Cyprus Holiday Houses

The seminar purpose was clear and was able to convey our message how to manage our anger. The course was very practical with reference to actual examples and exercises.

Michalis Pesis , P. Orphanides Steel Construction Ltd

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