3 Tips to Elevate Your Customer Service
Exceptional Customer Service isn’t just a department – it’s a mindset and a toolkit that your team must have.
Exceptional Customer Service isn’t just a department – it’s a mindset and a toolkit that your team must have.
During the events, memories are created! Whether you’re hosting a corporate event, a landmark celebration, or a community event, the key to success lies in the art of making your event truly special.
Would you trust your Business Health and Wellbeing for the interest and future to a Business Consultant with no or limited on the job experience and track record?
Effective communication precedes Diplomacy! We first need to be very good at Communication to take the next step for Diplomacy.
The start of each year is the most appropriate time to set goals on a personal and professional level and create the conditions to achieve them.
It is a fact that 2 out of 3 people focus on the negative side of things because they feel that in this way, they are better coping with whatever happens!
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The seminar was very interesting and I think the trainer managed to transfer how a business plan is prepared.
This seminar was very detailed and a summary about Event Management. Ms.Christofi surprised me once again with her presentation of the seminar. She has the ability to make others to learn more through her training methods.
Perfect seminar that gave us many solutions. The trainer was very good.
Very clear programme, that offers new knowledge about Office Management and the management of various situations in our workplace.
Very useful and constructive seminar from which I learned ways to think differently but also define what are the most critical KPIs for each performance that needs to be measured. There were many useful examples, and it was not tiring at all. Mr. Mouzouris was excellent! I watched him constantly without getting tired. He was very transmittable, communicative and passed on his knowledge to us.
The seminar was enlightening! We acquired new knowledge and the trainer showed us how to face conflicts and disputes in the workplace!
It was a complete seminar about how to improve our communication, relationship with our colleagues and our organization. The trainer was very nice and professional.
Very good seminar, educational and excellent way of teaching. The trainer was Excellent!
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
Really interesting seminar! Very good and transmittable trainer!
The seminar was very well organized and useful. It gives you the guidelines how to successfully start, plan, and maintain a business
It was well organized and the trainer was qualified and informative! I am really happy I participated in this seminar!
This specific seminar helped me to recognize and accept that the way I behave, speak and present that I want to communicate with a person is very important. Vasiliki is a Professional, pleasant and clear in presenting the subject.
The trainers were very transmittable! Very good and always prepared for each seminar of the program. They know very well the theme and make it very interesting program. Certainly everything I learned will help very much.
Very interesting and useful seminar in order to enhance our communication. Ms. Christofi was very cheerful, knowledgeable and created comfort in the educational process.
Excellent, Incredibly helpful with positive messages and better customization of tasks for secretaries. The trainer was very good.
Excellent seminar! I understood my problems in Anger Management and I was given ways to be able to deal with them.
Interesting seminar that make you think differently your every day. We were given functional and practical tools. The trainer was well aware of the material and very transmittable.
Very interesting and comprehensive seminar. The trainer used many practical examples for a full understanding of the material.
I really enjoyed the Human Resources Management Programme! It is something I will never regret that I attended. I began to apply several information I learned in my daily work and life. For the trainer what to say, just excellent…. Only advantages I found in this Programme….
Very Good presentation and useful seminar! The trainer was very professional.
Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.
The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills
Very Interesting and well put seminar!
Very helpful seminar where we learned ways to evaluate our personnel performance. I highly recommend it. The trainer was excellent.
A very helpful training and the trainer was transmissive.
The seminar was very targeted and productive. There were too many empirical examples that helped to understand. Very good and professional the trainer.
From this program I received rich information on dealing with practical, everyday issues. Experienced and very knowledgeable about the subject, the trainer is contagious and keeps the interested of the audience. I would certainly participate in another seminar with Mr. Mouzouris.
The trainer was really transmittable! The seminar gave me satisfactory material that is going to help in the future.
A very good seminar, we learned very useful and interesting themes that will help me very much in terms of personal and professional level. We have learned a lot of things and details that we have not seen so far.
Comprehensive seminar with nice examples. The trainer was amazing and contagious!
Great presentation from an excellent trainer!
Vasiliki as a trainer was a very good connoisseur of the topic and presented it in a simple and very understandable way that the results were evident and direct. Bravo! The whole atmosphere has a beautiful freshness.
Helping seminar with practical examples and techniques. We had the opportunity to discuss specific examples of the participants.
Helpful both for work and personal knowledge, based on current economic data
A very interesting and effective seminar. The knowledge tranmitted by the trainer can be directly applied in our daily life!
Interesting seminar with immediacy and understanding of the topic. The trainer was very good.
This seminar managed through targeted points to make us understand how and why the customers are angry. Also, the ways of customer management were very informative and easily adaptable. There was communication with the trainer and the other participants. Exchange of ideas from different types of companies. Ms. Christofi was very informed about the material she presented. She touched on targeted examples of everyday life.
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
Constructive seminar with guidance on the correct way of communication / collection of debts. The trainer was very good and helpful.
It was a clear and very educational seminar by an excellent trainer!
Pleasant and useful seminar. Very good!
Very good and constructive seminar!
Constructive seminar where we learned about the recognition of behaviors, proper dealing and handling of problems and people. The trainer had immediate contagion and there was a pleasant environment.
Constructive Seminar, in to the point!
Constructive seminar and very essential!
The seminar was constructive, enjoyable and interesting. We learned new things and ways to manage different situations with the appropriate approach. Ms. Christofi was immediate and Excellent!
Excellent seminar! I learnt the right way to collect outstanding debts!
Very interesting seminar with live examples. Our personalized advice given to each person separately!
Very helpful seminar from which we enriched our knowledge for the perfect written communication. The trainer was very good.
It was a very constructive seminar and everything that was said would help me a lot in my career. There was communicability, intimacy and ease of speech by the trainer and willingness to answer all questions.
The seminar is very interesting and satisfactorily covers modern practices used in market segments for product / supply and process options. Mr. Mouzouris was fully informed about the content of the seminar which became more understandable through the examples he presented to us.
Very useful seminar! We learned how to approach debtors and to achieve our goal without insult or annoy them.
Extremely helpful and informative Programme at a professional level for Office Management. Vasiliki is a happy person and very transmittable in her presentation both from a distance and in person.
Very interesting. There was vitality and everyone was involved. It helped me to identify my weaknesses in dealing with difficult clients and gave me guidance on how to deal with them better by using the right words / phrases. A highly experienced trainer, she knew perfectly her subject and could convey what she needed.
Well organised and very well presented seminar! We really learnt how to build a Business Plan step by step.
Constructive Seminar, very well organized and very helpful.
Very effective and useful for my job with knowledge, utility and interest. The trainer was impeccable!
Pleasant and enjoyable seminar which gave us useful tips that can be used in our workplace. The time passed pleasantly and constructively through the presentation of Vassiliki. Vassiliki is very happy, positive, communicative and transmits her knowledge happily.
Very good seminar, explanatory with great structure and development of the subject. We received a lot of knowledge on many topics and had the opportunity to express all questions and opinions with immediate feedback from the trainer. Mr. Mouzouris was very good and transmittable.
Within a day we learned a lot, specifically about the way people think and deal. Vasiliki was Excellent! She kept my interest throughout the seminar.
Excellent and very practical seminar! The trainer was very transmittable and clear.
It was a very good seminar where we learned some techniques – ways of dealing with behaviour that could be used on a professional and personal level. Ms. Vassiliki was excellent, very polite and immaculately trained!
Very useful to all companies engaged in production and sales. We perceived our weaknesses and that it is necessary to stop saying that we have to do but take immediate actions! Mr. Mouzouris is a professional and knows his job well.
Targeted and effective seminar where we learned new techniques for successful sales. The trainer is perfect!
Very interesting seminar! We learned how someone can recognize the sources of stress and practical ways to deal with it.
Useful seminar on understanding the procedures applied in ISO, for proper organization and structure. The trainer was very good and very transmittable.
A seminar in which there was a significant enhancement of my existing knowledge on Human Resources issues, with the enriched teaching content, the exemplary exercises, the videos and the special communication ability and transmissibility of the trainer. He ensured that he was understood with examples and cares in practice, so that all participants participate and have fully understood the content of the teaching.
Very useful and efficient seminar. The trainer is excellent. The 3 hours passed without getting tired at all. Everything she told us was very helpful.
Just to the point!! Very good seminar and excellent trainer!
Very helpful and practical seminar with many examples. It helped me to see the advantages of my character and my benefits while it also put me in the process to put objectives.
Interesting seminar with very useful information, many examples, relaxed atmosphere and immediacy. The trainer was Excellent!
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject.
Interesting and pleasant seminar. We have exchanged ideas with the other participants. The trainer was excellent, friendly and very helpful.
Very informative seminar from which we learned how to set thinks in order of what should be done. The trainer was very enthusiastic and able to transfer all the right messages.
Useful seminar, which helped me to see things from a different angle. The trainer used exercises and examples to help us implement in practice what we learnt.
The seminar was very good with examples, exercises and discussions. It was very helpful and will certainly help me a lot in the future in keeping the minutes for my company.
We got interesting and important information, such as information on how to be developed in our field. The trainer was very good and gave us many examples. All of the questions we had were solved through the presentation of the seminar.
Very pleasant and understandable seminar! I understood how to manage myself when I get angry and to understand the others.
Comprehensive, detailed and very helpful seminar! Excellent! It covered many communication subjects and Vasiliki was very transmittable and always ready to answer all questions.
Excellent Seminar! Everything was explained very clearly and effectively, with many examples that helped to clarifying the whole procedure. It was very productive, very well organized and to the point!
Very useful and interesting seminar! The presentation was very good and the trainer really transmittable!
The seminar has been a truly transformative in many levels. Inspiring towards and engaging to the level of not wanting to miss a moment. Excellent! We learned about inner information, development towards becoming better and inspiring into wanting the right things. Mr. Mouzouris was Excellent! Very engaging and effective!
Informative seminar! Very good trainer!
Useful application of customer service techniques applicable to real world scenarios. We got new ideas and ways of thinking presented in a quick and convenience way for easy understanding. Mrs. Christofi was confident and charismatic.
Excellent seminar! It gave us an overall understanding on how our attitude and body language affects our daily lives. You get to learn about how to improve your confidence through practical ways.
Very informative and beneficial seminar that will help me to improve my position as Personal Assistant at all departments of my Company. We learned about better organization of our time and how to set priorities using what we learned from the seminar. Vasiliki was very passionate with her job and the way she was presenting the seminar material was very interesting and kept our attention 100%!
A clear and fully explanatory seminar. The main advantage was the trainer who passionately tried to pass on her knowledge and experience. He had excellent communication, excellent transmissibility and a very good and pleasant mood.
Interesting seminar! We gained a lot of new knowledge!
The seminar was informative at all levels. We received useful information through exercises and videos. At the same time there was a dynamic presentation and argumentation by the trainer with very helpful management knowledge in general. Mr. Mouzouris was friendly, illustrative and very transmittable.
Interesting, targeted and very helpful seminar. It helped me understand the underlying causes that lead to reduced confidence. The trainer is expert in this subject and gives personalized advice to each participant.
We learned many things that will help us both in our work and in daily life. Vasiliki was really good. I really liked her way.
Very interesting seminar and very well organized. Useful and important and I strongly recommend to everyone to watch it. Ms. Vasiliki is very good, contagious and adorable trainer. She transfers her knowledge and positiveness. Very good at managing and organizing seminars.
Through this seminar I found solutions to several issues that I did not know how to manage my everyday life. The trainer was very positive and communicative.
Very helpful training for anger management, now I can see different situations from a different perspective! Vasiliki was very good, helpful, full of positive energy and gave us many examples.
Highly professional, awesomely helpful seminar! It aimed at improving ourselves with techniques that are very useful both in the professional field and our personal lives.
Targeted seminar with a clear purpose. It was very useful that there was practical work.
Very constructive seminar! The excellent trainer really taught us how to do a better management of our relations with customers through written communication.
The seminar was very interesting, with enthusiastic attendance by the Trainers. There was structured material in the presentation, referring to examples of everyday life, both in professional and personal life, to assimilate information. The trainer was very good, very contagious, he managed to keep the interest alive throughout the seminar.
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