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Institute of Leadership Management UK, (ILM) Programmes
Open seminars
In-house Seminars
Conferences, speeches, media
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| MMonday | TTuesday | WWednesday | TThursday | FFriday | SSaturday | SSunday |
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12019 07 01
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9:00 am: Σεμινάριο Λεμεσός – Μετατρέψτε την Αρνητική Ενέργεια σε Θετική Ενέργεια στον Εργασιακό σας Χώρο – |
32019 07 03
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42019 07 04
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52019 07 05
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62019 07 06
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72019 07 07
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82019 07 08
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92019 07 09
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102019 07 10
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112019 07 11
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122019 07 12
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132019 07 13
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142019 07 14
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152019 07 15
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8:45 am: Σεμινάριο Λευκωσία – Τεχνικές Καταγραφής Πρακτικών για Αποτελεσματικότητα των Συναντήσεων – |
172019 07 17
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182019 07 18
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192019 07 19
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202019 07 20
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212019 07 21
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222019 07 22
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232019 07 23
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242019 07 24
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252019 07 25
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262019 07 26
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272019 07 27
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282019 07 28
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292019 07 29
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302019 07 30
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312019 07 31
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12019 08 01
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22019 08 02
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32019 08 03
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42019 08 04
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Very constructive and interesting seminar. We learned new ways to serve our customers and ways to increase our sales. The trainers are very good with excellent knowledge of the subject.
Very vivid and transmittable trainer! Excellent seminar!
Well trained. Very helpful not only for professional but also personal life. The trainer Mrs. Christofi is very good and helpful.
Just to the point!! Very good seminar and excellent trainer!
Informative and enjoyable, many important work issues were covered and widely analysed. The trainer encouraged us to participate, making the training more enjoyable and effective! Ms. Christofi was pleasant, understanding and in her own way made us all participate and express ourselves!
It was very helpful and communicative seminar! The trainer was excellent! We trained on issues for our better future
Interesting and comprehensive seminar. It contains many practical examples, persuasion techniques, and very interesting material!
It is a seminar with a dynamic that meets the needs of the Cypriot market. There were many examples and detailed development of the subject. was excellent.
Constructive and very interesting seminar! Very helpful in how to build a Professional Profile.
I would recommend the Programme to colleagues in order to learn to manage and communicate better with their staff. The Programme was constructive and gave me the opportunity to socialize with other experts of human resources and to share and discuss opinions. I would describe the trainer experienced, transmittable and expertise of his work
Attentive seminar by an excellent trainer who knows how to raise interest of participants
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
Constructive seminar with guidance on the correct way of communication / collection of debts. The trainer was very good and helpful.
The information given were very important for proper customer service. We were provided some tips that helped us manage difficult customers. The presence of the trainer was very pleasant.
Helpful material for persuasion strengthening, especially in the workplace!
Excellent Programme from a very good trainer!
Very interesting. We were given solutions / suggestions on many issues that concern our everyday life, both at a professional and personal level. There were many examples to get a better understanding of the subject. Both trainers were very contagious .
Informative, useful and efficient seminar! It made us thinking of our personal Image. The trainer with her experience, she identified in each participant what messages she sends to the other people at first sight.
Such a useful seminar that it should be mandatory in all workplaces. The trainer was excellent and very transmissible.
A seminar useful for any person who works with other people – a group of people. There were very good and convincing examples. The trainer was very good and passed on his knowledge to us.
The seminar was perfect, what i have learned about the Body Language will be useful for me forever. Vasiliki is an amazing trainer, I attended another seminar recently and she is just amazing at what she does!!!
Vasiliki was amazing. She gave us very valuable secrets about body language, I’m leaving very excited and happy and definitely wiser!
Ms. Vasiliki Christofi was an enthusiastic person full of energy and transmissibility, which made the seminar very interesting and informative. The seminar gave us many tips and tricks on how to handle the client and manage it professionally, calmly and methodically.
Highly communicative seminar with many innovative methods but also ideas for managing our anger and dealing with it in general. We got a lot of ideas for anger and conflict management. Vasiliki was Perfect!!!
A truly remarkable programme! Interesting examples were given to us by the reasonable examples given in our daily lives. The trainer is very contagious and excellent.
Excellent! There was very good communication with Ms. Vassiliki who was willing to suggest solutions to our various issues and the material presented was very good.
Very interesting, informative and instructive seminar! The trainer was fully aware of the matter so she could transmit the issue correctly.
Very useful seminar! We learned how to approach debtors and to achieve our goal without insult or annoy them.
Very useful seminar from which I got information that can directly help me and my team. The trainer was very transmittable and knowledgeable about the subject.
The seminar was remarkable and very helpful in the improvement of our debt collection way.
Constructive seminar! I gained many new skills from a very transmittable and positive trainer. Her methods kept our interest throughout the seminar.
Very interesting and it enabled me to view the phases of change positively.
Very good presentation by the excellent Mrs Vasiliki Christofi!
Very interesting. There was vitality and everyone was involved. It helped me to identify my weaknesses in dealing with difficult clients and gave me guidance on how to deal with them better by using the right words / phrases. A highly experienced trainer, she knew perfectly her subject and could convey what she needed.
“In today’s competitive business world and difficult economy, knowledge through effective education is more necessary than ever. This program has given to me personally, powerful tools in order to develop what I have learned and lead me to success both professionally and personally. The programme was very well organized / structured and Mr. Yiannakis Mouzouris is a great trainer with incredible communicability and knowledge of the subject. It was worth every minute and I thoroughly recommend! ” … Read more
The seminar was effective and we learned how to think differently and more positively. Vasiliki was very good at presenting the seminar and with her own way she made it easy for us to understand everything. A very positive and happy person.
Through this seminar we learned about activating the parasympathetic part of our brain! At the same time, we were given important techniques and methods to deal with stress immediately. Ms. Christofi was very contagious and had examples for all occasions which makes it easier to memorize the things she presented!
From this program I received rich information on dealing with practical, everyday issues. Experienced and very knowledgeable about the subject, the trainer is contagious and keeps the interested of the audience. I would certainly participate in another seminar with Mr. Mouzouris.
A very helpful training for new entrants and experienced in the shopping department. New techniques and very interesting information and knowledge. There was practical application and detailed explanation. The trainer was very illustrative and with a very good structure of thought.
Very constructive and informative seminar! It will help me a lot.
Comprehensive and understandable seminar. It was an accelerated boost of my self – confidence!
Very helpful seminar for better customer service and anger management in every case. The trainer was excellent.
Intensive and very useful seminar. The trainer was very good.
Interesting and very pleasant seminar! Very practical and the new knowledge we gained will surely benefit us!
The content of the seminar was presented to us through many real examples and analyzes where it was very understandable. The trainer was very positive and transmittable.
Informative and very comprehensive seminar! The trainer was expert on the subject and very transmittable.
Very interesting seminar and useful for both our daily and professional life.
Constructive seminar! I learned many useful things for my section!
We have learned basic tips about our work and how we can emotionally and psychologically communicate with our colleagues in order to have better cooperation, teamwork and efficiency. We also learned about the right way to deal any kind of conflicts. Ms. Vasiliki was very friendly, clear and understandable to what she was carrying. At the same time we had very good communication with all the participants.
Excellent, Incredibly helpful with positive messages and better customization of tasks for secretaries. The trainer was very good.
The subject of the seminar was very helpful and training for me personally.
The trainer was very pleasant, comprehensible and positive! She made the seminar very interesting and used many practical examples.
Very satisfying seminar! We learned analytically the facial and body reactions so to interpret them in the right way.
Pleasant and enjoyable seminar which gave us useful tips that can be used in our workplace. The time passed pleasantly and constructively through the presentation of Vassiliki. Vassiliki is very happy, positive, communicative and transmits her knowledge happily.
Through this seminar we renewed our information and knowledge.
Very good seminar!!
Useful application of customer service techniques applicable to real world scenarios. We got new ideas and ways of thinking presented in a quick and convenience way for easy understanding. Mrs. Christofi was confident and charismatic.
Very informative seminar, it gave us a clear picture of how to be more specific with client service. The trainer was perfect, very well organized, professional, very well structured and enthusiastic.
Very helpful seminar both on professional and personal level!
Very good seminar. I learned many new and interesting things. It focused very much on emotion, and was rich in very good examples. The trainer was very good, energetic and knew his job.
Very good seminar! Properly configured seminar that will help me both in my work and in my personal life.
Very interesting seminar from which we learned several ways to manage conflict and anger. The trainer was quite good and there was dialogue and communication throughout the seminar.
I believe that the programme in its entirety was very well structured. It has enriched me with too much knowledge and I am sure that it has enhanced my skills both personally and professionally. The two trainers of the programme are very well trained and very transmittable. I can confidently say that I will return to my company with more appetite and desire to work and to offer with all these I gained from the programme. Finally I feel happy that I was able to take part in the programme because … Read more
Very good seminar! We gained many practical skills.
The whole presentation of the seminar was complete and successful. It covered the entire spectrum of how to manage an office.
Interesting and very communicative. We were given key words. The trainer was very kind and very good in her specialty.
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
The trainer was flawless in the object, was well aware of the issue and could manage all the questions of those who attended the seminar
The seminar was excellent! Very comprehensible and educational. The way of presenting it and the examples presented facilitated the process of understanding the meaning of the seminar.
The seminar was very interesting, with enthusiastic attendance by the Trainers. There was structured material in the presentation, referring to examples of everyday life, both in professional and personal life, to assimilate information. The trainer was very good, very contagious, he managed to keep the interest alive throughout the seminar.
Pleasant Seminar! Vasiliki had a lot of knowledge, was very communicable, enthusiastic and full of positive energy
Very good and constructive seminar!
One of the most important seminars, that I have attended, Very interesting!!!
An interactive and enjoyable seminar, there was an exchange of views and we were given several examples. The trainer was very happy and passionate with what she was doing and answered all our questions.
The Seminar was perfect and informative. We have learned new ways of dealing with hard work. Brief content with a clear purpose and method. The trainer was very informative, helpful.
Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject.
Connecting the dots, this is how I describe the seminar I attended. As a new salesperson I was very good at recognizing some things that at the company I may not have had the opportunity to learn. The trainer is a very capable person, contagious, Intelligent.
The summary of the seminar was focused on the key aspects of customer service in a very detailed way. We were given guidelines on how to handle the customer better an also we were given positive words that can instantly enhance our communication with the customer.
Clear and effective seminar!
Excellent Seminar! Very interesting
Interesting, very positive. Teaching, helped us to learn more about better customer service in a pleasant environment. Excellent trainer.
Totally training seminar that taught us direct and practical ways so that we can obtain confidence!
I really enjoyed the Human Resources Management Programme! It is something I will never regret that I attended. I began to apply several information I learned in my daily work and life. For the trainer what to say, just excellent…. Only advantages I found in this Programme….
The seminar was very constructive, interesting and enjoyable! We enriched our knowledge and our vocabulary regarding written communication with customers and partners.
This seminar is a necessary tool to identify the mistakes or find the right way to enhance our company profile. It is tactile. We left with a lot of new data regarding the promotion of our company. Mr. Mouzouris has transmissibility, “it says” simply and comprehensively. It is excellent and immediate. Excellent use of both Greek and foreign vocabulary and terminology. He gave many examples and made it perfectly clear. The time has passed very pleasantly and constructively.
The seminar was excellent. The examples mentioned were realistic, close to reality and not to the theory. Excellent trainer.
Very interesting seminar! Clear seminar, very skilled trainer with excellent knowledge of the subject.
Presentation with a way that pulls the attention!
The programme was amazing, interesting and very educational! There was a structured programme in a very nice venue. Mr. Mouzouris was very transmittable. I attended other seminars with him. I like him as he is an illustrative person and supporting everything he says with examples.
Educational and informative seminar in terms of value and how to implement KPIs in each organization. Several examples have been given which have helped us understand the meaning and significance of the implementation of KPIs. The trainer was very qualified, transmittable and experienced in the subject.
Efficient and useful seminar. The trainer was perfect! So creative, vivid and made such a beautiful atmosphere! Congratulations!
A constructive, enjoyable and interesting seminar where there was an exchange of experiences and our questions were answered. The advantage of the seminar was the exercises, the examples and at the end the “role playing”. The trainer is an authentic, human being, an excellent connoisseur of the subject, extremely constructive and enjoyable at the same time!
This is a comprehensive seminar on the subject. In this das, where “impersonal” / written communications are becoming more common, the need for effective and accessible communication that conveys positive emotions to recipients is absolutely essential. The trainer was impeccable, approachable and experienced.
Very good seminar! The trainer knew the subject and the discussion was interesting.
Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.
Very helpful seminar! It gives you answers to many problems of everyday life / job.
Very good seminar with detailed explanations that solved all my questions about warehouse management. The trainer was very good, he answered all our questions.
The seminar was excellent, and I gained knowledge in sales sector. The was communication and discussion between the participants. The trainer was Excellent! She gave us many examples in order to understand better.
We got interesting and important information, such as information on how to be developed in our field. The trainer was very good and gave us many examples. All of the questions we had were solved through the presentation of the seminar.
The seminar was rich of content and on the point. We identified the origin of issues and how to deal with them effectively. The trainer was excellent and proficient on the subject.
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