Live Online Training – Quality Customer Service and Measuring Customer Satisfaction

A very helpful seminar for both, my personal and professional development. You learn how to see the things that happen to you every day differently, with the right way, the right words and expressions  for written communication. Also how to reduce stress of pressure at your workplace. Ms. Christofi is a pleasant personality and very communicative. She can transmit in words and examples her knowledge.

Very useful seminar that taught us how to manage anger and deal with various issues. Vasiliki was Perfect!!!

Very interesting and useful seminar, in simple, understandable language and many practical examples. The trainer was very good.

Very interesting and useful seminar in order to enhance our communication. Ms. Christofi was very cheerful, knowledgeable and created comfort in the educational process.

Excellent Seminar! Through this you become better and understand your customer’s requirements. Ms. Vasiliki was wonderful! She presented the seminar in such a way that you were not bored.

We have learned some tools in order to be more positive in any kind of situation. We gained lots of experience and ways to think better. Vasiliki was definitely a positive person, very friendly and helpful as well!.

Very comprehensive and helpful seminar with examples from our daily routine. It was interactive and there was dialogue with all the participants. Ms. Christofi was excellent, enthusiastic and very approachable.

Through this seminar we learned about activating the parasympathetic part of our brain! At the same time, we were given important techniques and methods to deal with stress immediately. Ms. Christofi was very contagious and had examples for all occasions which makes it easier to memorize the things she presented!

Psychological empowerment for stress management. The trainer was communicative, full of positive energy and transmitability.

Very helpful and interesting seminar with very good material. The trainer was very communicative, familiar with the subject and helpful.

A constructive seminar where we learned how to put our thinking in order. Ms. Christofi was very good, the Person who never gets upset!