The 3 Paradoxes of Customer Service – How can we Change them

Customer service is a matter that bothers both business and customers as well. As there is a positive or negative reaction on both sides.


Event Management – What you should avoid?


Apparently, events organization seems easy, until you start organizing.


6 Ways to Avoid Stress

Stress is a feeling which is perfectly normal. Many times, however, we cannot control it, so we end up overflowing with anxiety.


How to become a Business Consultant without Grey Hair – Α Real Story

When I started operating in UAE as a Business Consultant, 18 years ago at the age of 37, I had to go through a process of obtaining a Consultant’s Licence which among other things included an interview with the Department of Trade and Industry in Dubai.


The 2 most important and the 2 irrelevant questions you should ask Consultants and Trainers before you hire them


(Greek) Aggressive Communication with Clients

This article is offered in Greek Language

What Public Relations isn’t – 8 practices that you should avoid if you want to apply successful Public Relations with your customers?

Public Relations in our minds has been misunderstood… So below I will give you 8 practices that you Must Avoid in order to get the desired results and to lead the people that will take this work forward for you:


The Problem often is the way Business Owners see the Problem in their Business.

Almost my daily routine for the last 20 years contains one way or another management consulting. I encounter the same challenge over and over again. Business owners see business problems in an over simplified way. Moreover, because of that, their perception of problem solution is limited and quite often illussional, as if there is a “magic stick”.


Management or Under-Management

Through my 28 years of experience, of which 2 in the US, 6 in the manufacturing Industry in managerial positions and 22 as Business Consultant in Cyprus and abroad, I have found so often that in Cyprus most businesses ranging from the small to the bigger ones, are under-managed.


Where is Limassol?

limassol-marina-yachting-2My neighbour was complaining about fewer tourist in Limassol. He occasionally helps a friend who is charge of a water sports centre. And business is not as good as it used to be.

I´m from Northern Europe myself, and I have a good understanding of the Scandinavian mentality. And one thing that I know is that the name Limassol is quite unknown in the north. Scandinavians are well aware of Ayia Napa, and sometimes Larnaca, since the airport is there.

But even Protaras or Paphos are quite unknown. And Limassol they never herd of. And I suspect that this is also the case for Germans, Dutch, French etc. Maybe Brits have a little better knowledge of the island due to the historic bounds, at least the older generation.



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This seminar helped me a lot in learning things I was not aeare and will definitely use in my business. The trainer was excellent.

Nicolas Pheidia, PFN Portable Loo Ltd

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