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The seminar was very detailed and benched out into a lot of topics in depth, therefore it was very informative. It was a small group, so I felt that the information were given to us better as we were able to discuss properly. The trainer was very good, informative, had a lot of stories to use as examples through his experience and that made it easier to catch the points across.
This seminar was extremely useful for us these days. We found out all the mistakes we make and found possible solutions on how to avoid them. The advantage od the seminar was to improve our skills on a new and more professional level. The trainer was very professional and very smart person. I would like to have more seminars with her in the future in order to complete my goals and avoid any mistakes in the future.
I learned several new things that I will try to apply both in my personal and in my professional life. The trainer was knowledgeable and very transmittable!
Very helpful and interesting seminar with very good material. The trainer was very communicative, familiar with the subject and helpful.
Pleasant seminar that I have learned several ways (different / alternative) of how to deal with everyday situations and to be better organized. Ms. Vasiliki was very transmittable and with a very pleasant character.
An interesting seminar with very useful tips for successful sales. The trainer was very good and that is why I had attended a seminar again with Mr. Mouzouris.
High-level seminar with interesting topics. The trainer was excellent and constantly made sure that we realize sufficiently the desired topic. Moreover it was very important that she was using real examples from everyday real situations we face.
Very interesting seminar which kept our interested and we did not get bored. It was very interactive with a lot of discussion between the trainer and the participants about the different issues that everyone was facing. Also, the presentation was done through tablets, which I think was very positive and enjoyable in the presentation. The trainer was Excellent! It piqued my interest with colourful slides through the presentation and videos. She had a strong and clear voice and was not at all tiri… Read more
This specific seminar gives you 10 ways that you have to have in mind and apply them when and where is needed. Ways of good behavior and respect for other colleagues in the office. Very enjoyable, communicative, with a small group and short. The trainer is Excellent!
Productive and pleasant. It has improved my understanding of how to handle customers by phone. There was a nice atmosphere, it was understandable, and it was very engaging.
Very helpful seminar in which there was discussion between all participants and were given many examples of proper dealing of various situations. Vasiliki was Excellent and willing to answer all questions.
Very constructive Seminar, we learned ways to receive outstanding debts that I have never thought of. Mr. Yiannakis is an excellent trainer.
It helped me understand better myself and where I have the capabilities to improve myself without changing who I am. I learnt new things, I learnt how to improve myself and have a peaceful day/life.
The educational program originally had specific and clear goals which the trainers managed to carry out and convey to the participants through assignments, discussion and aptly practical examples through their experience in the Management field. The program modules and the pace of the program advancement covered both the professional and personal side of the matter since the program was focused on how the human factor can drastically affect the evolution of a company over time.
Very constructive and informative seminar! It will help me a lot.
This seminar was trying to focus on being more confident in verbal and written communication. Furthermore, there are some interesting information when dealing with angry customers, information about negative words and in general how to be more communicative. Mrs. Christofi was Perfetto!!!!
Well organised seminar! It made me aware of things that I was not familiar and methods to implement them. The trainer kept the interest throughout the seminar.
The seminar was excellent. The examples mentioned were realistic, close to reality and not to the theory. Excellent trainer.
The seminar was amazing and interesting from which we learned about proper behaviour towards customers. The trainer was very transmissible.
Understanding seminar related to the ISO and its procedures. Mr. Mouzouris was Great and fun with excellent knowledge on the subject.
Very good seminar! We have gained a lot of useful knowledge regarding how to manage the anger and the intensity of our customers.
Very good and pleasant seminar!
Excellent seminar from a very good trainer characterized by her professionalism. I my thoughts in order.
Very good seminar! Each participant was treated separately and through many personalized advice given to us, we were able to improve our profile and the image we promote outward. We heard many new ideas and we got practical improvement tips.
Very enjoyable seminar with extremely useful information and very good content. The trainer was excellent and transmittable.
From this seminar I got help in managing my committee. There was conversation and ways of how to better address people. Very good Mrs. Christofi with correct solutions to problems and good transmissibility.
The program was extremely interesting and informative. There was participation by all, examples of situations and a good flow of information. Both trainers were contagious.
Very an interesting programme. It is an opportunity to learn many methods and implementation of them in practice. The trainers were very good with clear and detailed instructions.
Very good Programme! Ordinary trainers teach the trainees to succeed. Great trainers teach their trainees how to convert their failures into success. The trainers of the Programme are the best because they try to bring the best in us. Thank you both!
Excellent seminar. Teaching knowledge on the subject. Very contagious, excellent trainer.
To the point!
Very Helpful seminar that taught us how we can handle and manage stress with the right way. The trainer was very good.
Very useful and helpful training. We learned how to handle customers, use proper service, use correct words, and avoid the use of mistaken words. Ms. Christofi was very positive, contagious and imaginative.
Very pleasant program. Very interesting topics that enriched our knowledge in office management and effective communication.
Excellent seminar and very comprehensive as to the content! The trainer was very transmittable.
Very good seminar! The trainer was very transmittable, gave us personalized advice and deepened on the needs of each participant individually.
The Trainer was Excellent – Excellent Programme! Continue like that!
Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!
Very good seminar! The main advantage was that the trainer entered immediately in the main subject of the seminar without superfluity.
A very good seminar, we learned very useful and interesting themes that will help me very much in terms of personal and professional level. We have learned a lot of things and details that we have not seen so far.
Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.
The seminar purpose was clear and was able to convey our message how to manage our anger. The course was very practical with reference to actual examples and exercises.
Very structured seminar that aimed at improving our sales techniques. Ms. Christofi was simple and understandable. She encouraged us to actively participate in the seminar.
Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.
Excellent program that gives all the necessary supplies to the participant in order to develop both in personal and professional level.
Very constructive seminar on how to solve problems at work and not only! Excellent Mrs. Christofi.
Important information regarding relations with superiors and subordinates. Very good Information regarding the organization.
Very good seminar!
Very interesting seminar! The trainer was transmittable, enthusiastic and used very good examples
I would like to congratulate wholeheartedly Vasiliki for the presentation!! AMAZING!!!!
Very comprehensive and helpful seminar with examples from our daily routine. It was interactive and there was dialogue with all the participants. Ms. Christofi was excellent, enthusiastic and very approachable.
Very interesting and educational seminar! It sure makes you see people differently!
Excellent Seminar! It gave me the abilities and the chance to help myself and my subordinates to learn how to succeed the best results!
We learned how to transform our written communication with clients or associates into impeccable! Our trainer continually gave us examples for better understanding of the seminar. Excellent!
Excellent Seminar! I met other professionals in the field and we exchanged useful ideas and experiences.
Excellent and very useful seminar. We have learned very well things that will definitely help us in our work.
The seminar was fantastic! The trainer transmitted to all participants her power, energy and positivity!
Pleasant Seminar! Vasiliki had a lot of knowledge, was very communicable, enthusiastic and full of positive energy
Very helpful customer service seminar, once again I had the opportunity to learn from Basiliki who is Perfect and I Love her!!!!
Brief, comprehensive with clear target and method.
Very useful seminar. It teaches you how to use the written word for efficient and flawless communication with customers.
It was a very informative and enlightening seminar! Not only focused on theory like most seminars, but we learned how to organize an event in practice!
A very educational seminar for my personal life and the workplace. I got the efforts on how to deal with different situations. Mrs. Christofi was perfect.
Very interesting and helpful seminar that put me into the process to improve myself.
Informative and helpful seminar, we got useful advice and practical methods for skills development. The trainer was very positive and passionate about her job!
Useful application of customer service techniques applicable to real world scenarios. We got new ideas and ways of thinking presented in a quick and convenience way for easy understanding. Mrs. Christofi was confident and charismatic.
We have learned some tools in order to be more positive in any kind of situation. We gained lots of experience and ways to think better. Vasiliki was definitely a positive person, very friendly and helpful as well!.
Very Pleasant Programme! It helped me personally to put my personal goals and try to implement them respecting the timetables that I have specified. I have learned to use what I have been taught regarding office management, communication as well as how to manage conflicts and disagreements in my workplace. Thanks to both instructors for the time spent and the patience they showed.
We learned new ways of customer service through the presentation and transmissibility of the trainer who was Fantastic!!!
The seminar was very well organized with flow and we enriched our knowledge which will help us in the future. We got very important information and perfectly understandable. The trainer was contagious about everything she had shown us.
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
Vasiliki was very helpful, clear and well prepared for the seminar. I am completely satisfied by the seminar.
This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.
Very good seminar with interesting content. We saw practical examples beyond the theoretical part. The trainer using simple words rather than complex terminologies managed to transmit knowledge.
Very interesting seminar! We learned how someone can recognize the sources of stress and practical ways to deal with it.
Extremely helpful for any person in charge regardless the kind of business /organization. The trainer used living examples from everyday life and it was easier to understand the theory. Mr. Mozouris was very good. Contagious, enthusiastic and kept the participants’ interest at a high level.
The trainer’s teaching methods were very good. She was also very transmittable.
The summary of the seminar was focused on the key aspects of customer service in a very detailed way. We were given guidelines on how to handle the customer better an also we were given positive words that can instantly enhance our communication with the customer.
The seminar was very interesting and different. Vasiliki was pleasant, very transmittable and was keeping the interest of the participants throughout the duration of the seminar.
Very interesting seminar! Vasiliki was very transmittable, positive and encouraged the exchange of views.
Informative and concise seminar. The trainer was an expert on the subject!
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming it was amazing. Along with the positive energy and transmissibility of Mrs. Vasiliki the seminar was lively and not at all tiring. We learned the techniques and secrets of how to communicate with diplomacy, reliability and discretion. It is worth watching! I highly recommend it! Ms. Vasiliki was Perfect! Alive! with her smile, with jokes, positive energy and knowl… Read more
Very informative seminar based exactly on the topic. In general, it was very interesting related human professional relationships. The trainer was very positive and very communicative.
Every person’s way of thinking depends on their perception. Through this seminar we learned how to deal with the difficult times of our everyday life with diplomacy. Ms. Vasiliki was aware of the subject and with very transmittable.
The program is essential and concise. Regardless of the experience one can have on Management matters, it offers them the ability to structure and put in place their thoughts, by teaching them how to implement what was taught and also by gaining new information and methods consistent with modern business society needs.
An interesting short lecture for those who face fears. Some steps have been taken to adequately identify and manage fear. Ms. Christofi was a cheerful and very positive personality.
It was well organized and the trainer was qualified and informative! I am really happy I participated in this seminar!
Comprehensive and able to give meaning to the participant so as to perform having the data.
Very interesting seminar! The trainer managed to keep my attention throughout the duration of the seminar. She made me realize some of the mistakes that I make in communication and ways to fix them.
Very good seminar! The trainer knew the subject and the discussion was interesting.
It was a very constructive seminar and everything that was said would help me a lot in my career. There was communicability, intimacy and ease of speech by the trainer and willingness to answer all questions.
Flawless seminar, we learned about self-control and self-manage. The trainer was knowledgeable in the subject. She has a very special way on delivering the material even through our video conference meeting.
Constructive seminar in several matters. The main advantages were the material, the practicality of the seminar and of course the transmittable trainer
An effective and efficient seminar! The personality of trainer was pleasant. The seminar tidied issues that I had in my mind and also by adding more
Useful and effective seminar for our work. We learned about effective problem-solving. The trainer was very transmittable.
Constructive Seminar, in to the point!
Mrs Vasiliki was smiling, very positive and transmittable and explained us everything in detail. I appreciate her very much! The knowledge she transmitted to us are immeasurably helpful to change our thinking both in our personal and our professional lives. Thank you very very much!!! Good luck in your life and your career in your workplace!
We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.
Very informative seminar where there was great understanding, mass participation – teamwork. Mrs. Christofi was very good.
The seminar contained useful guidance in written communication especially for people who are new to the field of customer communication but also useful for experienced people because they have the opportunity to refresh and learn new written communication practices. The trainer was very communicative, knowledgeable and helpful.