FULLY BOOKED – LIVE ONLINE – OFFICE MANAGEMENT PROGRAMME – Endorsed by The Institute of Leadership

office management

March – April 2024

The Office Management Programme is available only in Greek Language


Effective Office Management (administration, back office) stands out as one of the most demanding facets for businesses(small or large). Recognizing this, professionals in this field must prioritize the acquisition of skills over mere knowledge.

Successful Office Management necessitates the harmonious integration of both technical expertise and interpersonal skills to optimize efficiency and effectiveness.

This intensive Office Management Programme is meticulously crafted to impart meaningful and practical techniques, empowering you to advance in your professional journey and distinguish yourself within the field. Furthermore, it provides insights on effective leadership, equipping you with the skills to inspire and guide your team toward the achievement of desired results.

Engage in interactive group and individual exercises, delve into case studies, and participate in role-playing sessions. Our skilled trainers will adeptly identify your strengths and weaknesses, providing personalized guidance to facilitate immediate improvements in your workplace. This tailored approach ensures you witness the desired changes through expert advice catered to your unique professional development needs.

Simultaneously, this programme is designed to refine your oral and written communication skills, providing you with the tools to articulate ideas effectively and professionally. In addition you will be able to manage stress, anxiety, and anger while effectively managing conflicts.

Whether you are an office manager looking to enhance your leadership skills or someone aspiring to step into a management role, this programme is tailored to meet your professional development needs

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The Programme was very informative and useful, it gave me knowledge and more tools to improve my office skills. The trainer was excellent.

Georgina Georgiou, M&R Asbestos Co Ltd

Programme Status and Recognition:

  • The programme is recognized by The Institute of Leadership
  • The Institute of Leadership is the largest professional body in the field of Leadership and Management.
  • Upon the successful completion of the programme, participants will receive a certificate from The Institute of Leadership.
  • All participants who successfully complete a Programme are eligible to register for free – (the first year of membership) and have access to My Leadership Platform.
  • By obtaining the Certificate you have the opportunity to become an Associated Member of The Institute of Leadership (AMInstLM), which is considered and can be used as professional qualification (e.g. Signature, Business Cards).

Why to choose Institute of Leadership Programmes?

  • Over the last 8 years, more than 300 participants have attended this programme and saw an immediate difference in their effectiveness and career advancement in their field of work.
  • 74% of participants in ilm endorsed programmes state that their leadership skills have been improved.
  • 76% of participants stated that their self-confidence has been increased.
  • 93% of employers say their employees perform better after taking an ilm qualification.
  • The programs are Flexible.
  • We provide Comprehensive Learning, to pursue your distinct career direction.
  • We differ from colleges and universities as our programs utilize Best Current implementable Practice Learning, balancing less theory with more practical on the job application.
  • Our programs are endorsed both by The Institute of Leadership
  • 75% of participants say they developed their skills to meet the challenges.
  • Cost effective Programme.
  • Courses are delivered by trainers with combining strong academic professional background and extensive work experience of at least 12 years.

Participant / Candidate Profile:

The program is tailored for current Office Managers, Office Administrators, Executive Secretaries, and Personal Assistants aspiring to elevate their careers to the realm of Office Management.

What you will Learn and Gain:

During the four (4) intensive training days you will learn:

  • The essential skills and techniques for planning, organizing, and checking, delegation work, managing time, setting objectives targets and action plans.
  • The crucial role of an Office Manager
  • What effective Office Administration includes
  • Taking Decisions and solving problems
  • How to take advantage and use modern digital office technology
  • How to develop yourself into a Leader in the Office
  • How to communicate effectively – applied communication techniques.
  • How to handle pressure, stress, anger and deal with conflict situations and difficult people in an effective manner.
  • The essentials of financial matters and budgeting

Trainer: Vasiliki Christofi – Communication Specialist – NAMA (National Anger Management Association) Certified: Anger Management Specialist and CCIS Crisis Intervention Specialist – The only Certified Trainer in Cyprus and Greece

Click here to read the full CV of Vasiliki Christofi

*The Office Management Programme can be also organized as an In-house Training Course tailor made to suit the needs of your Company.

I feel that I have gained knowledge and skills through the exercises, that will make the organization of my work less stressful and more efficient. We learned about the best management practises of an office and the implementation of the programme was pleasant due to the communication grace of the trainer. Ms. Christofi transfers positivity, confidence and is well aware of the subject which she transmitted to us perfectly!

Antonis Zacharopoulos, PhysioHealth Ltd.

The programme is structured in 8 modules, covered in four (4) training days. The topic / title and content of each module are described below.


Programme Structure and Content:

OM1. Office Management – 12/03/2024

Defining Office Management Role, Office Management Function, Office Management Responsibilities, Personal Development Plan.

OM2. Office Administration – 12/03/2024

Smoothing the operation, Managing Paper Flow, Office Ergonomics, Safety and the Working Environment, Office Ethics and Politics.

OM 3. Digital Office – 12/03/2024

Digital Tools, Electronic Filing,  Minutes of Meetings, Time Sheets, Electronic Calendar, How to automate simple tasks, The webpage, Social Media.

OM4. Effective Planning and Organizing – 14/03/2024

How to plan step by step, Action Planning,  Project Management, Problem solving and decision making, Calculating resources needed, The Art of Time Management and Delegation, Goals Setting.

OM5. Leadership – Influencing Across the Organization – 14/03/2024

The 7 Habits of Effective Office Managers, Managing Change.

OM6. Understanding & Controlling Finances – 14/03/2024

How to prepare a budget, How to control a budget, How to defend a budget.

OM7. Effective Written & Spoken Communication – 09/04/2024

Communication (Communication Styles, Magic Words, transmit negative communication to positive), Written Communication (Correspondence, emails), Non Verbal Communication (Listening Skills, Body language).

OM8. Dealing with Yourself and Others – 11/04/2024

Effective Management of pressure, stress and anger, Gender Communication, Dealing with conflict, Dealing with difficult situations / people, emotions.

Successful Completion of the Programme includes:

  • Participation in all 4 training days
  • Participation in all classroom exercises and activities
  • Passing of final exam. The final exam consists of a test paper at the last day of the programme.
  • Prepare and pass the final assignment.

Programme Structure Advantages:

  • Flexible — in 8 modules lasting 28 hours, 4 days covered in 2 months
  • Practical — It includes case studies, group projects, and work evaluation through real-life business scenarios
  • Low Cost
  • Global recognition through The Institute of Leadership
  • In Greek Language

During the Online Seminar you will be able to:

  • Participate
  • Raise questions
  • Interact
  • Do exercises
  • Any other activities like you do in a classroom

Get almost all the benefits of classroom training without the time and cost of traveling.

  • Save Μoney
  • Save Time
  • At the convenience of own space

All material but mainly case studies and exercises are based on practical methods, tools and techniques applied by the Professional Trainer and Consultant through her 12 years of professional experience.

Programme Modules:

  • Effective Office Administration Skills – 14 hours (08:45 – 16:45)
    12 &14/03/2024
  • Effective Communication and Dealing with yourself and the others – 10 hours (09:00 – 15:00)
    09 & 11/04/2024

Programme Cost / Investment:

Value: €730 + VAT per Participant

The programme is subsidized with the amount of €280

(The Cyprus Human Resources Development Authority subsidizes employees of private law companies that are registered in Cyprus and pay through the Social Insurance fund, the special fund for the HRDA.)

Net Value: €450 + VAT per Participant

Extra discount is given for groups of 3+ participants from the same organization/company, and for unemployed individuals as well.

The programme cost / investment is includes:

  • Registration to Office Management Programme of The Institute of Leadership
  • Recognized Certificate from The Institute of Leadership
  • 1 Year Registration to My Leadership Platform
  • Participation to the 8 modules (4 days of training)
  • Certification for each course
  • Electronic Handouts and other course material per programme
  • Assignment Pre-Evaluation and Evaluation – evaluation of test

Programme Advantages in comparison to other Programmes

  • We provide Comprehensive Learning, to pursue your distinct career direction
  • The programme is endorsed by The Institute of Leadership Upon the completion of the programme, a certificate is issued from The Institute of Leadership
  • The programme focuses more on practice rather than just theory, through applied models and case studies.
  • All trainers have extensive hands on business experience in local and international

Very helpful programme and not at all boring, from which we learned very important information related to Effective Office Management. Vasiliki was impeccable and very transmittable.

Vanessa Konstantinou

LIVE ONLINE – OFFICE MANAGEMENT PROGRAMME – Endorsed by The Institute of Leadership


Name(s) of Participant(s)
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Email of participants for Online programmes
Name of Company and TIC for the invoice
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Participant Motivation
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Participant email where the invitation will be sent to join the Online Training
The course/seminar is payable in advance. Please indicate how / when payment will be made:
Αποδέχομαι τους όρους και προϋποθέσεις. ´ Άτομα τα οποία έχουν δηλώσει συμμετοχή και προχωρούν σε ακύρωση επιβαρύνονται με μέρος του κόστους συμμετοχής ως ακολούθως: - Ακύρωση 15 ημέρες πριν από το σεμινάριο = 30% επιβάρυνση του συνολικού κόστους συμμετοχής - Ακύρωση μία εβδομάδα πριν από το σεμινάριο = Ολόκληρο το κόστος συμμετοχής. Σε περίπτωση ακύρωσης , το κόστος συμμετοχής περιλαμβάνει όλο το ποσό πριν την αφαίρεση της επιχορήγηση της Αρχής Ανάπτυξης Ανθρώπινου Δυναμικού Κύπρου ( όπου εφαρμόζεται ) Σημαντική προϋπόθεση: Παρακαλώ σημειώστε ότι η δήλωση συμμετοχής στο σεμινάριο δεν εξασφαλίζει την κράτηση στο σεμινάριο και ως εκ τούτου την συμμετοχή σας μέχρι την εξόφληση του δικαιώματος συμμετοχής. Η Conicon διατηρεί το δικαίωμα να ακυρώσει μια δήλωση συμμετοχής και να αποδεχτεί μια άλλη στην βάση της ημερομηνίας εξόφλησης του δικαιώματος συμμετοχής και την διαθεσιμότητα θέσεων στο σεμινάριο.

 

I accept the terms and conditions* In case of your cancellation, you are still responsible for the payment of the participation cost as follows: - Cancellation 15 days prior to the course - 30% of the total cost of participation. - Cancellation less than a week prior to the course - full cost of participation. In case of cancellation , the total cost includes the cost before the application of the subsidy of the Human Resource Development Authority of Cyprus ( if applicable). Important condition: Please note that the booking form does not guarantee the reservation in the seminar and therefore your participation until the payment of the fees to participate is received. Conicon reserves the right to cancel one registration and accept another based on first paid first served basis and the availability of seminar seats.

 

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Events in June 2020

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Category: General 8:45 am: Σεμινάριο Λεμεσός- Ανάπτυξη Αποτελεσματικών Ικανοτήτων Διαχειριστή / τριας Γραφείου


2020 06 23

2020 06 24

Category: General 8:45 am: Σεμινάριο Λεμεσός- Ανάπτυξη Αποτελεσματικών Ικανοτήτων Διαχειριστή / τριας Γραφείου


2020 06 25

Category: General 8:45 am: Σεμινάριο Λευκωσία - Αποτελεσματική Διοίκηση Ανθρώπινου Δυναμικού


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Category: General 8:45 am: Σεμινάριο Λευκωσία - Αποτελεσματική Διοίκηση Ανθρώπινου Δυναμικού


2020 06 30

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Testimonials

The Seminar was perfect and informative. We have learned new ways of dealing with hard work. Brief content with a clear purpose and method. The trainer was very informative, helpful.

Eleni Kola, ES VASCULAR