ILM Business Management Program

Our Business Management Program aims to give Managers with no formal Management Qualifications the opportunity to acquire a certificate in Business Management endorsed by the Institute of Leadership and Management, UK, the largest professional body in the field of Leadership and Management. Furthermore, the program provides management tools and methods to face the challenges of the modern and complex business environment.

It is practical, flexible, and cost-effective.

Check for Schedule endorsed programs or contact us to deliver an In-House one.

Seminars & events

Events in April 2024

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Testimonials

This seminar was trying to focus on being more confident in verbal and written communication. Furthermore, there are some interesting information when dealing with angry customers, information about negative words and in general how to be more communicative. Mrs. Christofi was Perfetto!!!!

Stavros Mouzourou MCTC Marine Ltd

Effective and interesting programme with illustrative real examples, case studies and exercises. The trainers successfully transmitted and kept our interest and attention from the beginning to the end.

Angeliki Ermogenidou, Deep Sea Supply Management Ltd

Very helpful seminar with modern methods and new techniques for reaching out to clients. Great trainer!

Andreas Papanikola Nestor Hotel Ayia Napa

Very good. We had good material and a beautiful presentation. The environment was positive and pleasant. There was a pleasant discussion among all. Ms. Christofi was very efficient with nice discussions and exercises.

Myroulla Tzioni, M.T. Metal Frame Houses Ltd

The seminar was fantastic! The trainer transmitted to all participants her power, energy and positivity!

Yianna Giorgalli, DEROVA LTD – CRYSTAL SPRINGS HOTEL

It encourages you to see and hear the other person’s position before you speak or make decisions. Most of what was explained to us is applicable. Gaining knowledge for better staff management. The trainer was very transmitable!! A very pleasant presence radiates its positive energy.

Loukia Efstathiou, Kentrikos Foreas Isotimis Katanomis Varon

Very useful and helpful seminar where we learned many important things about the quality customer service.

Aristidou Mary, Kemter insurance agencies and Consultants ltd

I consider that this is one of the few seminars / programmes I have participated and gained knowledge on a theoretical level. There were exercises, case studies and discussions that could help me apply what I learned. The trainer was very good at communicating through examples, which helped us to retain the information / knowledge we acquired.

Chrystalla Demetriou, Krypto Security Cyprus Ltd

Very good programme. It helped me very much. Mr Yiannakis was transmittable, passionate and an expert of the specific subject

Michael Koutsoudis

I really enjoyed the seminar. I now aim at using all the tools and knowledge I gained so as to be able to free up my confidence.

Marilyn Charalambous, AJK Bureau of Consultants Ltd

Quite informative and essential Seminar

Maria Mouskou

The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.

Christia Christodoulou

Constructive, exchange of views and opinions and correct information on the modern method of managing markets and suppliers. We have learned general knowledge and solutions on issues concerning our work environment. The trainer was impeccable, with efficiency, knowledge, experience and humor!

Neophyta Kyprianou, GDL Trading Ltd

The seminar was very helpful and comprehensive with several examples. It favoured our conversation and our personal questions. There was discussion, rich content, many cases were analyzed, presentation material was given, and experiential workshop character through the study of specific cases. The trainer was a very accessible, cheerful personality, with dedication. Exceptional!

Marina Kallinou, G. Georgiou Lab Supplies Ltd

The seminar was excellent. Personally, I also got efforts for my work, present and future, but also for life in general. I believe that what we have learned today is useful for various situations in our lives. The trainer was the main advantage of the seminar, she was excellent. Direct, communicative, with tremendous knowledge, straight to the point. Excellent in the transmission of knowledge and I am very happy that I have participated in her seminar.

Danae Ofakoglou, University of Nicosia

The seminar was very helpful. I believe that based on what I learned I can become better. I can manage stress with various tips given to me.

Marios Christodoulou, Agrolan Ltd

The seminar was excellent. Mr Mouzouris is very effective and has alerted me with regards to my future.

Christodoulos Herodotou, Oceanic Supermarket LtdOceanic Sypermarket Ltd

Interesting seminar, understandable and in many parts offers “food for thought”. Short, understandable and gives key points on how to improve our communication management strategy. Vasiliki was communicative, perfectly understandable during the presentation and willing to answer any questions.

Silia Vassou, Pancyprian Football Association (PA.S.P)

Very enthusiastic trainer! Excellent seminar!

Zoe Kontara, Vassiliko Cement Works Public Ltd

Very informing program with training around the field of HR with simple and understandable examples. Both trainers are excellent.

Angeliki Nikiforou, RIK

Very constructive and helpful! Especially the images and the videos helped me a lot in understanding the theory!

Christiana Agglogallou, Water Board of Larnaca

Impressive seminar! Excellent trainer!

Despo Nikodimou, Infocredit Group Ltd

Very constructive and educational seminar! We were given ideas for organizing and carrying out the changes.

Maria Aristotelous, Welfare Association for Persons with Mental Disability

An interesting seminar because we learned different ways of thinking about the conflicts that may arise and there was participation from everyone throughout. The trainer was very good and kept our interest from the beginning to the end of the seminar.

Valentina Hatzigiakoumi, Hellenic Tzilalis (Cyprus) Ltd

We have learned basic tips about our work and how we can emotionally and psychologically communicate with our colleagues in order to have better cooperation, teamwork and efficiency. We also learned about the right way to deal any kind of conflicts. Ms. Vasiliki was very friendly, clear and understandable to what she was carrying. At the same time we had very good communication with all the participants.

Maria Gatoula, Voniatis Developers & Contractors Ltd

It was an interesting, clear and pleasant programme.

Louiza Tofa

The seminar completely covered my expectations and my personal needs for knowledge and skills enhancement. The trainer fully held the subject. Outstanding, transmittable and passionate. Highly recommended.

Peter - Andreas Hatzikostas, Troodos Development Company

Very helpful seminar! It gives you answers to many problems of everyday life / job.

Phedias Tsiakkas, Alexis Tsiakkas & Co Ltd

Very interesting seminar where there was communication between everyone. The trainer was excellent.

Athena Kyriakou, A. POTAMITIS MEDICARE LTD

Excellent program that gives all the necessary supplies to the participant in order to develop both in personal and professional level.

Agathi Lambrou, Association of Certified Accountants of Cyprus

Very helpful seminar, we were given techniques and examples that can help me a lot in my work. We received new and correct techniques for dealing with reactions and correct thinking in cases of conflicts in the workplace. The trainer was very good and owned the subject. She was transmittable and gave us real examples. Vasiliki was very friendly and with a pleasant presence throughout the seminar.

Michalis Matsoukaris

Excellent seminar helps greatly every warehouseman. I gained more knowledge about product storage. Mr. Mouzouris is one of the best trainers.

Panayiotis Antoniou, Elincou Diagnostics

Interesting, effective and timely seminar! The trainer was an expert of the object and the material is very good.

Christodoulos Demetriou, Pomico

Very interesting seminar where I learned how to handle situations more positively. Vassiliki was very contagious, pleasant character and knows her subject very well.

Christiana Tylliridou

The trainer was very informative in explaining the terminologies of the seminar! He has helped us to think differently and gave us tips on improving the quality of our work.

Stalo Gavriilidou, The Cyprus Institute

The seminar was very interesting! The trainer was really transmittable and made the seminar clear and understandable!

Thekla Kasapi, Aphrodite Hills Ltd

Very interesting seminar from which we learned several ways to manage conflict and anger. The trainer was quite good and there was dialogue and communication throughout the seminar.

Dimitra Hatziantoniou, Community Council of Mandria

The seminar was very interesting, I already feel that from tomorrow I will start to change many things in my character and in how to deal with others on a professional and personal level. The trainer was impeccable and honest! Personally, I was satisfied with her and her presentation!

Christiana Argyrou, OAY

The seminar is very interesting and satisfactorily covers modern practices used in market segments for product / supply and process options. Mr. Mouzouris was fully informed about the content of the seminar which became more understandable through the examples he presented to us.

Kyriakos Flourentzou, Larnaca Sewerage Council

Very helpful and practical seminar with many examples. It helped me to see the advantages of my character and my benefits while it also put me in the process to put objectives.

Chryso Savva, SACK Company Ltd

Very pleasant program. Very interesting topics that enriched our knowledge in office management and effective communication.

Margarita Violari, CySEC

The programme helped in the effective office management and to control myself in times of intense stress and pressure at workplace. I learned that communicatively, a fundamental element is hearing and before I could not manage it. Basically the programme helped to evolve both in our work and in our communication with our colleagues.

Katia Michael, Office of the Commissioner of Electronic Communications and Postal Regulation (OCECPR)

Very informative seminar where there was great understanding, mass participation – teamwork. Mrs. Christofi was very good.

Agni Ioannou, University of Cyprus

Very good seminar, we learned a lot about managing our communication with the client via phone. We learned ways to communicate well with good mood and enthusiasm. The trainer was perfect!

Chrysostomos Iosifidis, A & I Electric Ltd

Remarkable seminar for any kind of business / organization where there was a professional approach and very useful content. We have been given sufficient knowledge for practical application in the workplace. Mr. Mouzouris was a professional, transmittable and knowledgeable with a lot of passion for the subject.

Mikaela Hava, Fox Smart Estate Agency Network Ltd

An effective and efficient seminar! The personality of trainer was pleasant. The seminar tidied issues that I had in my mind and also by adding more

Giorgos Pouros, Cyprus Ports Authority

I found the course very good and I highly recommend it to those who wish to have, in a short time, the basic principles of business management. I have gained a valuable knowledge and experience that will help me with my professional and personal development.

Barbara Zorpa

Pleasant seminar! The trainer was very good and gave many examples for better understanding. Surely the knowledge will be very useful in all areas of my life.

Despo Andreou, Pyrgou Vakis LLC

Very detailed and explanatory seminar with methods and ways of dealing with debtors. Real examples were presented for a better understanding. The trainer was very good.

Maria Poyatzi, ADAIRPORT Media Ltd

Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!

Sotos Voskaridis, TEPAK

The seminar was very constructive as the educational material given to us was very comprehensive. The fact that case studies and content application exercises were used, created great interest and challenge to the participants. The trainer was communicative and used apt examples. It kept us interested throughout the seminar.

Athena Pantelidou, Energo Energy Recovery Ltd

Practical seminar with many examples! Very useful!

Marios Ieridis

Very constructive and interesting seminar. We learned new ways to serve our customers and ways to increase our sales. The trainers are very good with excellent knowledge of the subject.

Irini Konnari Nikolaou, QUALITY GROUP LTD

We got a lot of insightful information and it had a lot of practical examples. The trainer has a thorough knowledge of human behavior. Insightful!

Daniel Christoforou, Cyprometal Ltd

I would recommend the Programme to colleagues in order to learn to manage and communicate better with their staff. The Programme was constructive and gave me the opportunity to socialize with other experts of human resources and to share and discuss opinions. I would describe the trainer experienced, transmittable and expertise of his work

Constantia Kousoulou, Technological University of Cyprus

A very helpful seminar with points to develop properly mindset regarding the people and cultures of organizations. We learned and developed a mindset on how to manage people effectively in a company. The trainer was very motivating.

Roxani Frantzi, Annitak Ltd

The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming was amazing. Along with the positive energy and transmitability of Ms. Vasiliki the seminar was lively and not at all boring and / or tiring. We learned various ways to Develop Modern and Effective Secretarial Skills. I highly recommend! Do not miss it! Ms. Vasiliki was Perfect!! With a smile and liveliness, you are not bored at all.

Chrystalla Savva

A very helpful training and the trainer was transmissive.

Angelos Panagi, Costa Coffee - Symeonides Group of Companies

It was very useful! Excellent!

Roupina Louca

Constructive Seminar, very well organized and very helpful.

Christiana Agglogallou, Water Board of Larnaca

The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming it was amazing. Along with the positive energy and transmitability of Mrs. Vasiliki the seminar was lively and not at all tiring. We learned the techniques and secrets of how to communicate with diplomacy, reliability and discretion. It is worth watching! I highly recommend it! Ms. Vasiliki was Perfect! Alive! with her smile, with jokes, positive energy and knowle… Read more

Chrystalla Savva

The subjects of the seminar were appropriate and covered all my needs. The trainer was organized and prepared, expressed himself clearly and created a pleasant atmosphere.

Aikaterini Stogianni, Agios Stefanos Foundation

Very informative. We were given the opportunity to learn many new things / methods that can be used in our personal and professional lives. Vasiliki was very contagious and understandable.

Myria Christodoulou, PELAGHIAS CHRISTODOULOU VRACHAS LLC

This seminar was extremely useful for us these days. We found out all the mistakes we make and found possible solutions on how to avoid them. The advantage od the seminar was to improve our skills on a new and more professional level. The trainer was very professional and very smart person. I would like to have more seminars with her in the future in order to complete my goals and avoid any mistakes in the future.

Yaroslava Bezdikian MCTC Marine Ltd

Very good seminar for me that I did not have academic knowledge for economics or any similar practice.

Lefkios Sergides, Terra Cypria

Live seminar with many examples, very good trainer.

Antonis Misirlis, Imperio Properties Ltd

The seminar was amazing and interesting from which we learned about proper behaviour towards customers. The trainer was very transmissible.

Chryso Kadi, A. Pericleous Properties

A seminar that gives a basis for the real issues that arise in sales. The communication between the trainer and the participants was very good. Questions and issues were resolved that were not previously taken into account and will help sales immediately. I was also given phrases and keywords. The trainer was very sociable and pleasant.

Iasonia Nikolaou, S.S Pharmaceutical Cross Ltd

Very enjoyable seminar with extremely useful information and very good content. The trainer was excellent and transmittable.

Maria Koupepidou, Cyta

The best seminar! We learned many interesting and practical ways of how to improve our work and even our personal life. Ms. Christofi was lovingly, concise, polite and very good in her presentation.

Eleni Kola, Es Vascular Ltd

Its the basis for someone to redesign in his life, his attitude toward various things and rediscover himself. There was a lot of energy, imagination and passion from the trainer who knew the subject.

Michalis Solomonidis, E. Neofytou Trading Ltd

One of the most important seminars, that I have attended, Very interesting!!!

Christos Thori, Spyros Stavrinides Chemicals Ltd

The seminar was perfect. We learned many new words and phrases for better written communication. The trainer was excellent.

Chryso Kadi, A. Pericleous Properties Ltd

Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.

Chris Savvides, Interglobe MariNet Services (IMS) Ltd

Descriptive seminar! Excellent Seminar!

Marios Pafitis, PDS Electronics (Demetris Paphitis)

Interesting and effective seminar, we have learned effective ways of handling conflicts. The trainer was very communicative and pleasant.

Georgia Vasilaki, RIK

Pleasant seminar that I have learned several ways (different / alternative) of how to deal with everyday situations and to be better organized. Ms. Vasiliki was very transmittable and with a very pleasant character.

Georgia Stylianou, University of Cyprus

Very helpful seminar! Just to the point!

Maria Georgiou, Kanika Hotels LTD

Through this seminar we learned how to review some of our habits. 1 give 5 Stars to the trainer she was amazing.

Panagiotis Gouras, Prenza Ourania

Clear and organized seminar with many practical examples and many activities. The trainer encouraged the efficient exchange of views.

Marina Paradeisioti, PARADEISIOTIS LTD

I already apply what Vasiliki taught me, and the results are really good! Mostly I won that I can remain calm, and this is very important! Thank you so much!

Omiria Sergidou, Ethniki Insurance

High-level seminar with interesting topics. The trainer was excellent and constantly made sure that we realize sufficiently the desired topic. Moreover it was very important that she was using real examples from everyday real situations we face.

Omiria Sergidou, Ethniki Insurance

An interesting and very useful seminar from which we received the right ways of communication. The trainer was Excellent.

Angeliki Nikiforou, RIK

A beautiful and substantial seminar that shed light on many aspects of the personal and professional formulation of our lives, which sought recognition for the most correct orientation. The trainer was excellent 10/10 !!

Antonis Zacharopoulos, A-Z Physio Health Ltd

The seminar was pretty clear with a trainer full of energy and knowledge about the subject taught. The direct communication of the trainer stood out .

Andria Balaoura, Parga Trading Ltd

Useful and interesting seminar with many practical examples. The trainer was contagious and vivid.

Maria Loizou, Institute of Neurology & Genetics

Constructive seminar in several matters. The main advantages were the material, the practicality of the seminar and of course the transmittable trainer

Melanie Anthimos, Chrysanthos Antoniou Metals Recycling Ltd

Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.

Maria Georgiou, Cyprus Stock Exchange

Very informative seminar. I solved all the questions I had about the cash flow!

Marina Dimitriou, PFA Cyprus Homes Ltd

The seminar was very helpful in expanding our knowledge but also to be able to suggest to our company ways that can simplify situations and save time. During the seminar there was a discussion between everyone, and all our questions were answered. Mr. Yiannakis is very efficient and with his knowledge he helped us to better understand purchasing and the perception of purchasing methods and suppliers.

Christina Hatzitheologou, Remedica Ltd

Very enlightening and informative seminar on the subject. The trainer has used many examples to understand the seminar and help us improve our profile. It has achieved its objective as a seminar to make us realize who we are and what we want to achieve in our lives.

Andrianna Kedariti

Very practical and useful seminar with very good explanation from the trainer that was excellent!

Luidmila Michael Nestor Hotel Ayia Napa

Constructive seminar where we learned about the recognition of behaviors, proper dealing and handling of problems and people. The trainer had immediate contagion and there was a pleasant environment.

Markos Markou

There was positivity through the seminar and discussion among the participants. The trainer was α smiling, positive person and to the point!

Elena Yiangou, IDEK

Acquisition of knowledge, confidence, leadership skills, and development of relationships between stakeholders.

Nikoleta Leonidou Papakleovoulou

Enlightening seminar with a very positive approach of the trainer to all participants. Very descriptive on the content and gave us many examples. Ms. Christofi is a very pleasant person. She managed once again to keep us alert, and it was not tiring at all! Se is Unique!!!

Eva Vourka, Larnaca Sewerage Board

Dynamic Programme on HR issues from where I have learned and understand better the use of KPI’s and how they are measured. The trainer was dynamic and enthusiastic.

Nicole Stavrou, Island Oil (Holdings) Ltd

This seminar taught me how to improve the process we follow for sending orders / purchases, so that they become more efficient and consequently bring profit to the Company. Techniques based on current market data were presented. The trainer was illustrative, understandable, he conveyed his knowledge to us with simple words and creative images, with examples where it became easier to understand.

Eleni Christofi, CHRISTOFI BROS TRADING LTD

Very important and interactive seminar. It helped us a lot to think of ways of how to improve the way we manage our staff but also for ourselves. The trainer was very understanding and with well-organized material.

Pavlos Gavriilidis, THERMOKIPIA THRAKIS SA

A constructive seminar where we learned how to put our thinking in order. Ms. Christofi was very good, the Person who never gets upset!

Emmanuel Jordan, FIXMOR LTD

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