Photo gallery
Institute of Leadership Management UK, (ILM) Programmes
Open seminars
In-house Seminars
Conferences, speeches, media
Loading ...Contact us here to find out what we can do for you or your business.
| MMonday | TTuesday | WWednesday | TThursday | FFriday | SSaturday | SSunday |
|---|---|---|---|---|---|---|
| 302021 08 30 | 312021 08 31 | 12021 09 01 | 22021 09 02 | 32021 09 03 | 42021 09 04 | 52021 09 05 |
| 62021 09 06 | 72021 09 07 |
82021 09 08
|
92021 09 09 | 102021 09 10 | 112021 09 11 | 122021 09 12 |
| 132021 09 13 |
142021 09 14
|
152021 09 15 |
162021 09 16
|
172021 09 17 | 182021 09 18 | 192021 09 19 |
| 202021 09 20 |
212021 09 21
|
222021 09 22
|
232021 09 23
|
242021 09 24 | 252021 09 25 | 262021 09 26 |
| 272021 09 27 |
282021 09 28
|
292021 09 29 | 302021 09 30 | 12021 10 01 | 22021 10 02 | 32021 10 03 |
An amazing seminar. We learned ways to manage our anger. The trainer explained the ways to us clearly and she was very contagious, communicative and patient.
It helped me understand better myself and where I have the capabilities to improve myself without changing who I am. I learnt new things, I learnt how to improve myself and have a peaceful day/life.
Impressive seminar! Excellent trainer!
Very constructive program with many examples and exercises for better understanding. Presentations were made with rich material and theory. The trainers were communicative, helpful and passionate about their work.
Vivid seminar with very good examples. There was participation by all participants.
Very constructive and educational seminar! We were given ideas for organizing and carrying out the changes.
Rich seminar where we received important advises on conflict management. There was an active participation of all participants. We were also given case studies in teamwork. Mrs. Vasiliki was very good, full of energy and aware of the subject she was presenting.
Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.
The seminar was very good. And so was the trainer. He was too descriptive, practical and transmittable! The seminar helped me to continue my work.
The seminar purpose was clear and was able to convey our message how to manage our anger. The course was very practical with reference to actual examples and exercises.
Very informative training on how to handle clients anger during service. We learned that it is necessary to love our job and to serve customers with courtesy and good mood. Ms. Vasiliki is well trained and conveyed her knowledge to us with a lot of positivity and the seminar became even more interesting.
Very good trainer! The seminar was very well organized!
Excellent Programme from a very good trainer!
Targeted seminar on skills and practical examples. There was also practical guidance. Mr. Mouzouris was excellent, contagious, with tonal variations to gain attention.
An interactive and enjoyable seminar, there was an exchange of views and we were given several examples. The trainer was very happy and passionate with what she was doing and answered all our questions.
This seminar taught me how to improve the process we follow for sending orders / purchases, so that they become more efficient and consequently bring profit to the Company. Techniques based on current market data were presented. The trainer was illustrative, understandable, he conveyed his knowledge to us with simple words and creative images, with examples where it became easier to understand.
Practical seminar with many examples! Very useful!
Useful seminar, which helped me to see things from a different angle. The trainer used exercises and examples to help us implement in practice what we learnt.
Very good seminar! I gained many new skills and it helped me understand how to properly communicate my image and my professional profile. Actually there was no disadvantage to this seminar.
Excellent and very useful seminar. We have learned very well things that will definitely help us in our work.
Excellent seminar! It helps you with practical ways on how to deal with yourself and others.
The seminar was understood and will help me to become even better as a secretary.
It was a short but very comprehensive seminar! Excellent!
Very good seminar! Properly configured seminar that will help me both in my work and in my personal life.
Very helpful seminar, very interesting and very important for someone who has difficulty in communication. It helped me a lot in improving my writing skills.
An excellent seminar with very good examples and material that was given to us. These examples helped me with the problem we are facing. Excellent trainer.
The seminar was very helpful and very interesting!
Helpful material for persuasion strengthening, especially in the workplace!
It was a very transforming and characteristic seminar – totally new way of writing emails. I realised that I had a lot more to learn about how to write and speak with the customers. Mr. Vasilki was excellent!!!
It was very informative and enlightening!! The trainer was very clear and understandable.
A very satisfactory seminar for the amount of time we had available to us, with many examples and the strong presence of the trainer who is very capable and descriptive in the presentation.
High-level seminar with interesting topics. The trainer was excellent and constantly made sure that we realize sufficiently the desired topic. Moreover it was very important that she was using real examples from everyday real situations we face.
The seminar was constructive, enjoyable and interesting. We learned new things and ways to manage different situations with the appropriate approach. Ms. Christofi was immediate and Excellent!
Totally training seminar that taught us direct and practical ways so that we can obtain confidence!
A very interesting seminar where we learned a lot of useful information that will help us in our career. The trainer was excellent.
Very useful and helpful seminar. It provided us with much knowledge for business plans preparation. Mr Mouzouris had a lot of knowledge and was very helpful and wonderful!
Very good and practical seminar! It will help me a lot both in my professional and my personal life.
Personally, I have enjoyed the seminar. The subject is my favorite and the instructor excellent at what he does and with passion as it seemed.
It was especially helpful seminar! Very practical and will help me immensely in workplace.
Structured, alive, useful and useful seminar for practical and professional improvement. I have no words for the trainer!! She was alive, contagious and aware of the subject very well!
Excellent seminar, detailed and with professional look! We gained a lot of useful knowledge that I will apply from tomorrow in my workplace.
Targeted and constructive seminar! Excellent trainer!
Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
The seminar was very interesting, something different from that I personally gained countless new knowledge which I will now apply in my daily life. The trainer was excellent, she transmitted her knowledge and information in a simple and interesting way.
The seminar is very interesting and satisfactorily covers modern practices used in market segments for product / supply and process options. Mr. Mouzouris was fully informed about the content of the seminar which became more understandable through the examples he presented to us.
The excellent trainer identified any weaknesses in the office organization section as well as the way of behaviour towards others and gave us practical ways to deal with them.
There were many examples and a nice discussion took place. In this way we were given an opportunity to hear different opinions from different types of companies
We have learned some tools in order to be more positive in any kind of situation. We gained lots of experience and ways to think better. Vasiliki was definitely a positive person, very friendly and helpful as well!.
Interesting and pleasant seminar. We have exchanged ideas with the other participants. The trainer was excellent, friendly and very helpful.
A truly remarkable program with contagious trainers who managed to marry the theory with practice and to stimulate our interest with reasonable examples from our everyday life. Thank you very much. There was an excellent presentation of the material in a very pleasant way. Stimulate participation of attendees and encourage expression of views, perceptions and experiences. Also learning empathic practices. Both Ms. Vasiliki as well as Mr. Yiannakis were excellent, they managed to keep the partici… Read more
The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.
Very informative seminar where there was great understanding, mass participation – teamwork. Mrs. Christofi was very good.
This seminar covered and helped me to understand the way of thinking in order to distinguish the price of the product from its true value and how to promote it easily . The trainer was very good.
Connecting the dots, this is how I describe the seminar I attended. As a new salesperson I was very good at recognizing some things that at the company I may not have had the opportunity to learn. The trainer is a very capable person, contagious, Intelligent.
Productive and effective! It gave us new knowledge!
Very good seminar with detailed explanations that solved all my questions about warehouse management. The trainer was very good, he answered all our questions.
Very good seminar for me that I did not have academic knowledge for economics or any similar practice.
It was very enlightening and informative seminar! It gave me practical solutions to deal with the problems we face.
Comprehensive and able to give meaning to the participant so as to perform having the data.
Well educating, with the trainer passing over a wide range of knowledge, information and examples. We learned how to put things into perspective. The trainer was excellent and capable to transmit his knowledge.
The seminar gave me tip that without doubt will help me very much both in my personal life and in my workplace. It helped me identify the main aspects concerning the management of stress and anger!
Very Interesting and it has served its purposes. It gave me everything that I wanted to take.
The seminar was effective, concise and informative. It analysed in an enlightening way how to deal with disagreements and that how anyone can face the quarrels in the workplace. The trainer has solved our all our questions and gave us solutions.
Very educative, we were given the knowledge to deal with the existing ones. Mr. Mouzouris was very good.
It was a very useful and pleasant seminar where there was clarity in its content. The trainer was contagious and excellent.
The seminar offered me the opportunity to see Human Resource Management issues more spherically! The training and discussion combination offers the opportunity to promote real situations and the way to deal with them, while the participants are confronted with different HR theories offered for application under different conditions. I want propose without prejudice, the seminar for managers who have only practical experience in human resources management as it will benefit them with a more compr… Read more
The seminar was constructive. I learned many things that I will need in my work. During the seminar there were many examples and exercises that helped us better understand how to do them in practice in order to write more accurate minutes. The trainer was very communicative and answered all our questions with examples and exercises documenting everything she told us.
An interesting short lecture for those who face fears. Some steps have been taken to adequately identify and manage fear. Ms. Christofi was a cheerful and very positive personality.
Informative, clarifying and clear seminar for better understanding and easier ways of taking minutes. There was proper information and explanation of various points which will help us more effectively. Ms. Vasiliki was Excellent, transmittable, very dynamic and with humor!
Very interesting, especially for me that I am new in this field, I understood the processes better. We were given exercises, opportunities for dialogue and examples that I will not forget . Mr. Mouzouris had knowledge in many areas and was willing to answer all the questions.
It was an excellent seminar! We gained many useful knowledge, directly applicable by the Cyprus University! Thank you Mr Mouzouris!
It was understandable and very helpful to our business. It helped us to learn the correct way to communicate by phone with customers.
Very good trainer! Excellent seminar!
Very good seminar, we learned a lot about managing our communication with the client via phone. We learned ways to communicate well with good mood and enthusiasm. The trainer was perfect!
Very good programme. It helped me very much. Mr Yiannakis was transmittable, passionate and an expert of the specific subject
Very useful and helpful seminar where we learned many important things about the quality customer service.
A valued seminar, which gives helpful advices, practices and knowledge for people who are managers but don’t have academic knowledge in Management.
The seminar was very targeted and productive. There were too many empirical examples that helped to understand. Very good and professional the trainer.
The seminar is very interesting, and we learned a lot of new things. Ms. Vasiliki is excellent, direct, knowledgeable in communication and professional.
Interesting seminar, I met the demands I had on this issue. Transmissivity, pleasant trainer. The theory was always presented with examples and there was communication and dialogue with the participants.
This specific seminar gives you 10 ways that you have to have in mind and apply them when and where is needed. Ways of good behavior and respect for other colleagues in the office. Very enjoyable, communicative, with a small group and short. The trainer is Excellent!
Very Good presentation and useful seminar! The trainer was very professional.
Excellent seminar! I learnt the right way to collect outstanding debts!
The seminar was very helpful especially for me because it helped me make some decisions and start believing again in my personal and professional capabilities.
The seminar has put us in a process of thinking about what we are doing wrong when dealing with the anger of our customers. The trainer was very transmittable and instructive.
The seminar contained useful guidance in written communication especially for people who are new to the field of customer communication but also useful for experienced people because they have the opportunity to refresh and learn new written communication practices. The trainer was very communicative, knowledgeable and helpful.
Very pleasant program. Very interesting topics that enriched our knowledge in office management and effective communication.
The seminar was enlightening! We acquired new knowledge and the trainer showed us how to face conflicts and disputes in the workplace!
It was pleasant, you could easily participate in it and the trainer was transmittable. It covers effectively the most basic knowledge needed for human resources management
Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best
Very useful seminar and the trainer was very good and contagious.
Very interesting and comprehensive seminar. The trainer used many practical examples for a full understanding of the material.
The seminar helped me a lot on how to collect the outstanding debts from difficult customers. It was really helpful. Also the trainer was very transmittable and listened to all the participants very carefully.
A very helpful and interesting seminar. We have been given many examples that helped us in understanding the situation. The trainer has the ability to transfer his knowledge and keep the interest of the participants.
Very helpful seminar which gave us many practical ways of anger management as well as recommendations / solutions to our problems. I was given many personal advice!
Excellent seminar. The material was very informative and very interesting. I am glad that I attended this seminar which has been satisfactorily enriched since 2013 when I had attended it again. We were given important information and tips on the structure of taking minutes. Ms. Christofi was very pleasant, transmittable, professional and apt in examples and tips for taking minutes.
The main advantage was the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching.
Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best!!
Interesting and creative seminar. He gave us the opportunity to implement methods for better internal communication and efficiency. The instructor was very descriptive, illustrative and managed to keep our interest throughout the duration of the seminar.
An interesting and very useful seminar from which we received the right ways of communication. The trainer was Excellent.
Leading professional training and management consulting firm based in Limassol, Cyprus.
This website use cookies, please read our Privacy policy.
Live Online Training - Αναβλητικότητα: Πώς να την αλλάξεις!