Very interesting seminar, our knowledge was enriched about the correct service to customer/ colleagues / directors. It helped us improved as secretaries.
Myrto Artemiou, Fysentzou Physiotherapy and Fitness
Very good seminar! The trainer was very transmittable, gave us personalized advice and deepened on the needs of each participant individually.
Constantia Kousoulou, Cyprus University of Technology
Pleasant and useful seminar. Very good!
Christos Apostolides, Mednet Greece S.A.
This seminar pushes you to see things you didn’t expect and to realize a lot in your workplace and not only! There was a variety in the presentation of the seminar through charts, videos, real examples and more. Vasiliki is a person who can inspire, listen and advise others.
Romina Konstantinou, Birdlife Cyprus
It provided us with extra knowledge in order to use it in practice and to perform more effectively.
Georgia Christodoulou, Ocean Basket Franchise Ltd
An interesting short lecture for those who face fears. Some steps have been taken to adequately identify and manage fear. Ms. Christofi was a cheerful and very positive personality.
George Georgiou, CYTA
Very understandable with many examples. We have learned new innovations, some have been made, a reminder of forgotten supplies. I’m really excited, Mr. Mouzouris very well informed!
Polivios Polydorou, Sanwing Sandy Bay Beach Hotel
I have enjoyed the whole Human Resource Management Programme. Very interesting and informative. I learnt interesting things for my job. Both trainers were very passionate.
Alexia Antoniou, Nest Investments Holdings (Cyprus) Ltd
I learned to make my vision reality by defining and achieving objectives and by improving my management skills.
Aristos Aristotelous, A. Aristotelous Construction LtdA. Aristotelous Construction Ltd
The seminar was very helpful and comprehensive with several examples. It favoured our conversation and our personal questions. There was discussion, rich content, many cases were analyzed, presentation material was given, and experiential workshop character through the study of specific cases. The trainer was a very accessible, cheerful personality, with dedication. Exceptional!
Marina Kallinou, G. Georgiou Lab Supplies Ltd
Effective and beneficial seminar. There were many helpful points in the seminar. It was clear the theoretical and the practical part of the seminar. It was a very interesting experience for me.
Helen Miltiadous, Cyprus Stock Exchange (CSE)Cyprus Stock Exchange
Very good seminar with a clear purpose! The trainer was very transmittable.
Solonas Demosthenous
Excellent presentation from the trainer.
Vasiliki Christofi, Conicon
The trainer was very well organized and transmittable. The material given is practical and very important!
Christiana Agglogallou, Water Board of Larnaca
Very informative seminar based exactly on the topic. In general, it was very interesting related human professional relationships. The trainer was very positive and very communicative.
Marilena Christodoulou, KEDIFAP LTD
This seminar managed through targeted points to make us understand how and why the customers are angry. Also, the ways of customer management were very informative and easily adaptable. There was communication with the trainer and the other participants. Exchange of ideas from different types of companies. Ms. Christofi was very informed about the material she presented. She touched on targeted examples of everyday life.
Athina Hatzigeorgiou, Future Academy of Arts
The seminar was very interesting with a useful material. We learned how to develop our skills and how to handle stress, conflicts and crisis. The trainer was very transmittable.
Maria Koursarou, Paflilia
The seminar helped me a lot on how to collect the outstanding debts from difficult customers. It was really helpful. Also the trainer was very transmittable and listened to all the participants very carefully.
Paraskevi Papaiwannou, KONE Elevators Cyprus Ltd
A very informative and helpful seminar where I realized how I can manage my communication with others. Vasiliki is aware of the subject and also an excellent consultant and trainer.
Elena Georgiou, N. Psaras Constructions
Comprehensive and constructive seminar by a very good and positive trainer!
Styliana Polyviou, Cyprus Certification Company
The seminar has put us in a process of thinking about what we are doing wrong when dealing with the anger of our customers. The trainer was very transmittable and instructive.
Elena Kounnidou, Mednet Greece S.A.
A very helpful seminar! I got many ideas and ways on how I could organize an event and promote a product or an opening of a shop.
Chryso Savva, SACK COMPANY LTD
The seminar was very informative and made for a variety of industries. There was a friendly approach, it was not boring, and examples were presented through personal experience. The trainer was excellent, positive, functional, communicative and gives her attention to everyone.
Dona Englezaki, AP MARINE ENVIRONMENTAL CONSULTANCY
Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
Nikolai Podvolotski, Annitak Ltd
The seminar was amazing, very good and pleasant. I have learned new ways to empower my self-confidence. Mrs Christofi was amazing!
Nicolaos Kouros
The seminar was Interactive, with nice examples and listening to them by the trainer you can apply them in practice. Ms. Basiliki is very accessible and willing. He has patience and is a very good acquaintance of the subject.
Athena Kyriakou, Patrikios Pavlou & Associates Ltd
Very helpful seminar that I gained more knowledge. The trainer was the TOP!
Styliana Mina, ES Vascular
The seminar was pretty clear with a trainer full of energy and knowledge about the subject taught. The direct communication of the trainer stood out .
Andria Balaoura, Parga Trading Ltd
Very constructive and more specific, the reference to various examples as well as some samples (templates) which have been shared during the Seminar was important. The trainer was very good and interactive.
Phaedra Iakovidi, Lifepharma (Z.A.M.) Ltd - MSJ Group
An original, useful and life change seminar where I have learned how to act in action what I want to do. The trainer was good, contagious, welcoming and very comfortable. I loved her !!!
Elena Kyprianou Modestou, Ioannidis Dimitriou DEPE
The trainer was flawless in the object, was well aware of the issue and could manage all the questions of those who attended the seminar
Elena Hadjiantoni, Cyprus Hydrocarbon Company
It was a very good and organized seminar. It will help me very much in my professional life.
Paul Skouroumounis, Kapnos & Sons Transport Co Ltd
Very useful and helpful training. We learned how to handle customers, use proper service, use correct words, and avoid the use of mistaken words. Ms. Christofi was very positive, contagious and imaginative.
Michalis Orfanidis, Electricity Authority of Cyprus
The excellent trainer identified any weaknesses in the office organization section as well as the way of behaviour towards others and gave us practical ways to deal with them.
Androulla Theodosiou, Kapnos & SonsTransport Co ltd
The seminar was well organized and comprehensive. The trainer was well aware of the subject and had detailed discussions with the participants.
Andri Ioannou, Technological University of Cyprus
Very good seminar with many practical examples
Valentinos Flourentzou, A & G BIOMEDICA LTD
Great presentation from an excellent trainer!
Maria Andreou, PARADEISIOTIS LTD
We have learned basic tips about our work and how we can emotionally and psychologically communicate with our colleagues in order to have better cooperation, teamwork and efficiency. We also learned about the right way to deal any kind of conflicts. Ms. Vasiliki was very friendly, clear and understandable to what she was carrying. At the same time we had very good communication with all the participants.
Maria Gatoula, Voniatis Developers & Contractors Ltd
Clear and understandable seminar with an easy-to-use material. There were several exercises to understand and consolidate the essentials of the seminar. Ms. Christofi was very pleasant. She knew the content of the seminar in depth and through very good examples she has solved all of our questions. She was clearly expressed, encouraging discussions, creating a pleasant climate of communication.
Eva Vourka, Larnaca Sewerage Board
A very useful and pleasant seminar that I received useful information related to my job. Mrs. Vasiliki was very detailed, pleasant and dative.
Elli Gregoriadou, Y & C Med Institute of Medical Rehabilitation
Very helpful, interesting and productive seminar!
Constantine Petridis, Honeywell Travel
Vasiliki was amazing. She gave us very valuable secrets about body language, I’m leaving very excited and happy and definitely wiser!
Andri Yiakoumi
Very constructive seminar. It provided us with practical tools in order to approach new and existing customers. Excellent!
Th. Schinis Enterprises LtdTh. Schinis Enterprises Ltd
Excellent!!! Simple and understandable. Very good presentation method by Mr Mouzouris.
Yiota Nicolaidou, Streetsmart Solutions LtdStreetsmart Solutions Ltd
The seminar has many good and clever ideas. We gained useful skills to cope with the demands of our workplace.
Maria Evripidou, Μέλαθρον Αγωνιστών της ΕΟΚΑ
A very informative and very helpful seminar with communication and dialogue among all. The trainer was well aware of the subject and could easily transfer his knowledge to us.
Dora Hatzihanna, ADBOARD Media Ltd
Very interesting seminar where many examples were given and there was discussion between the participants. Vasiliki was very pleasant and transmittable.
Eli Kourtellou, K. Treppides & Co Ltd
The seminar is well organized and the notes provided are complete. I consider the seminar’s advantage of the exercises done during the seminar. They give a better understanding of the content. Booth instructors were with transmissibility and enthusiasm for the subject they train.
Andri Hadjigeorgiou, Open University of Cyprus
The educational program originally had specific and clear goals which the trainers managed to carry out and convey to the participants through assignments, discussion and aptly practical examples through their experience in the Management field. The program modules and the pace of the program advancement covered both the professional and personal side of the matter since the program was focused on how the human factor can drastically affect the evolution of a company over time.
Irene Manti, Marketing & Sales Department, TÜV CYPRUS (TÜV NORD) Ltd
The presence of the trainer was very pleasant and she was really transmittable!
Sergidou Elena, Trust International Insurance Company (Cyprus) Ltd
Interesting seminar and to the point! It helped me to remember some basic principles. Several examples have been given, which helps to better understand. The trainer was enthusiastic and contagious.
Chloe Fotiadis, IPH Ltd
The seminar had excellent organization and communication trainer with all the participants was very good
Angela Onoufriou, Sisamos Refrigeration
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
Anthia Onisiforou, Fameline Management & Services
Very effective and informative seminar. The trainer was so transmittable, clear with many practical examples and was giving the opportunity for dialogue and the whole seminar very pleasant!
Myrofora Pittakis, Avraam Pittakis & SONS LTD
Very interesting, original and positive seminar. It has to do with the psychology of people that is being treated in our body.
Frosso Ismail, Open University of Cyprus
A professional approach to daily communication with our fellow humans. We are strong that we have Ms. Christofi in Cyprus.
Georgios Solomonides, Solomonides Shipping Services Ltd
A very illustrative seminar, with videos and exercises where we learned new things and ways to deal with anger.
Stella Loizidou, CYTA
Energetic, Interesting, opportunity to discuss and interact, Practical well documented and presented. In addition the seminar was not boring at all!!! (not easy to find in seminars).
Evi Mina, N.P. Lanitis LtdN.P. Lanitis Ltd
The programme was very enlightening with clear topics and very good communication. Vasiliki is excellent at what she does, she can easily transfer her knowledge and keeping us focus on the subject at all time.
Maria Grigoriou, Rudas Lab
Interesting and well performed seminar. Mrs. Christofi was very contagious and gave us many of her knowledge based on the subject.
Vasos Georgiou, ES Vascular
Through this seminar, you realize the facts and realize if you are acting properly.
Panayiotis Pavlides, Panayiotis Pavlides Carpenters Ltd
Very interesting and comprehensive seminar combining theory with practice. The trainer was highly transmittable and was constantly keeping the interest.
Constantia Zakou, Larnaca Municipality
Comprehensive and very useful seminar! The key features of marketing in five hours. Food for thought and creating curiosity for further research in the topics covered.
Anastasia Schini
Very good seminar. I learned many new and interesting things. It focused very much on emotion, and was rich in very good examples. The trainer was very good, energetic and knew his job.
Salomi Potamitou, BDO Ltd
Through this seminar we learned about the definition of thought and action, the change of attitude and the change of perspective. The trainer was very good with a positive aura + energy and very explanatory.
Katerina Stylianou, DELIKATE / K.S. Pittis
It has been a very well presented seminar straight to the point, with a very clear speaker (Mr. Mouzouris)
Eleni Stavrinidou, Geosolar Cyprus Ltd
Very pleasant and understandable seminar! I understood how to manage myself when I get angry and to understand the others.
Marianna Siamtani, XFR FINANCIAL LTD
The seminar was excellent, and I gained knowledge in sales sector. The was communication and discussion between the participants. The trainer was Excellent! She gave us many examples in order to understand better.
Cleio Michael, Meatmarket Giasoumi Bros Ltd
It is an ideal human resource management programme. The trainers were impeccable and ideal for the presentation of the programme. I managed to keep our interest from the beginning to the end.
George Petrou
Necessary and useful seminar for every seller who wants to increase his sales by combining his own knowledge with the Persuasion Techniques we learned. There was proper communication during the seminar where we learned the right words, keywords, tactics to pique the customer’s interest. The trainer was impeccable and excellent in the way she approached and transmitted to the public.
George Papadopoulos, Suntechnics Ltd
Educational and informative seminar in terms of value and how to implement KPIs in each organization. Several examples have been given which have helped us understand the meaning and significance of the implementation of KPIs. The trainer was very qualified, transmittable and experienced in the subject.
Anna Georgiou, Larnaca Sewerage Council
Very good and educational programme from which we received a lot of interesting information. Ms. Vasiliki was very good and transmittable.
Marina Charalambous
I already apply what Vasiliki taught me, and the results are really good! Mostly I won that I can remain calm, and this is very important! Thank you so much!
Omiria Sergidou, Ethniki Insurance
SMART!! Through this seminar I learned new methods of approaching customers. The basic condition is POSITIVITY! The trainer was truly knowledgeable about the subject and a pleasant personality.
Christoforos Kakopsitou, Leo Patriotis LTD
Very pleasant! But above all it was very constructive, informative and educational! You become addicted to Mr Mouzouris and you do not want other trainers!
Koula Psalti, Tiger Springs (Man) Ltd
Very satisfying seminar! We learned analytically the facial and body reactions so to interpret them in the right way.
George Hatzikonstantinou, D & W MultiSolutions
Very enlightening seminar from which I received many useful information. There was a discussion between all participants and that made the seminar enjoyable and not boring. The trainer was impeccable as always.
Rodoula Marathefti, Z & X Mechanical Installation Ltd
Very interesting and constructive seminar that taught us to how to serve our customers better and especially the demanding and angry customers. Ms. Christofi was very good and helpful.
Tasos Theofanous (Chef) Nestor Hotel Ayia Napa
Very educative, we were given the knowledge to deal with the existing ones. Mr. Mouzouris was very good.
Pavlos Nicolaou, P. Orphanides Steel Construction
A communicative seminar that improved the way in which work data was perceived, which was very high. Vasiliki is contagious, explains and analyses issues with tangible examples.
Rebecca Ioannou, KANIKA HOTELS
The seminar was really good, very useful and I gained a lot of additional knowledge.
Eleni Charalambous, X.A PAPAELLINAS TRADING LTD
Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.
Marianna Louka, Casale Panayiotis Traditional Village Ltd
We learned how to be more responsible, how to organize ourselves and the team, how to be more communicative about the goals and how to manage new crisis. We had a lot of exercises and learned new words. The trainer was very good and passionate with his job.
Zoe Weisz, Annitak Ltd
The seminar was effective and we learned how to think differently and more positively. Vasiliki was very good at presenting the seminar and with her own way she made it easy for us to understand everything. A very positive and happy person.
Odyssia Nicolaidou
Very good and practical seminar! It will help me a lot both in my professional and my personal life.
Michael Koutsoudis
Vasiliki gave us examples to understand everything she said in the seminar and practical ways to apply them to our clients. Even if I have gone to many seminars I learned many useful things I didn’t know till today.
Alkisti Nikolaou, MNS Interlink Construction & Development Ltd
Excellent seminar helps greatly every warehouseman. I gained more knowledge about product storage. Mr. Mouzouris is one of the best trainers.
Panayiotis Antoniou, Elincou Diagnostics
Through the application of seminar material, I believe that you can apply it to your personal life as well.
Irene Koliandri, University of Nicosia
Constructive Seminar! We learned about the basic principles of credit and collections. Mr. Υiannakis was perfect! Full of energy and passion for his job!!!
Anna Stylianou, S & A Florist Suppliers Ltd
Constructive, exchange of views and opinions and correct information on the modern method of managing markets and suppliers. We have learned general knowledge and solutions on issues concerning our work environment. The trainer was impeccable, with efficiency, knowledge, experience and humor!
Neophyta Kyprianou, GDL Trading Ltd
We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.
Daphne Metaxa MCTC Marine Ltd
We got interesting and important information, such as information on how to be developed in our field. The trainer was very good and gave us many examples. All of the questions we had were solved through the presentation of the seminar.
Sofia Pikki, ALtius Insurance Ltd
I would like to mention that the seminar was excellent with practical methods for collection of debts. I’m sure that it will help us, as a company to select the most appropriate approach and behavior in order to have results with clients.
Roula Papapetrou, M. PAPAPETROU LTD
The seminar was very useful and constructive. Suitable for people who have no prior knowledge of the subject but also for those who wanted to increase their knowledge. There were practical examples and active participation!
Laura Sophocleous, C. Sophocleous Ltd
Very informative seminar, it gave us a clear picture of how to be more specific with client service. The trainer was perfect, very well organized, professional, very well structured and enthusiastic.
Sofia Christodoulou, EDEX – Educational
Very interesting seminar! We were given very helpful advice immediately applicable to any type of business
Polycarpos Thoma, Nevada Nurseries LtdNevada Nurseries Ltd
The seminar was very good! The trainer had a lot of knowledge on the topic and he was really transmittable.
Despo Stylianou, Olympic Holidays Group Ltd
Very interesting seminar! The trainer managed to keep my attention throughout the duration of the seminar. She made me realize some of the mistakes that I make in communication and ways to fix them.
George Stekas, CSP Joint Venture
The seminar was very interesting and useful. It made me think differently about how to behave in the various situations that arise in my workplace. We learned about changing the way we think, how to be more positive people and how to use the right ways to deal with conflicts. The trainer was contagious and everything she taught us was very interesting. I would love to have the opportunity to attend another seminar with Vasiliki! A*
Areti Markou, Markos Hair Company Ltd
Very helpful seminar which gave us many practical ways of anger management as well as recommendations / solutions to our problems. I was given many personal advice!
Varnavas Loizou, Phanos N. Epiphaniou Public Ltd
