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Dear Mr Yiannaki Mouzouri permit me to express my warmest thank you for the semester January – June 2012 and the supertp teaching during the Business Management Programme that enriched by knowledge and skills. I have already applied many of what we were taught. I wish you to continue training and sharing your valuable knowledge with others.
The seminar was very targeted and productive. There were too many empirical examples that helped to understand. Very good and professional the trainer.
Pleasant seminar that I have learned several ways (different / alternative) of how to deal with everyday situations and to be better organized. Ms. Vasiliki was very transmittable and with a very pleasant character.
Very good seminar with useful information for several areas of human relations and very good material which is very useful. The trainer was very good, through her attitude and the choice of her expressions she made us feel very comfortable and we want to know everything!
The seminar was very informative and made for a variety of industries. There was a friendly approach, it was not boring, and examples were presented through personal experience. The trainer was excellent, positive, functional, communicative and gives her attention to everyone.
Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.
From this program I received rich information on dealing with practical, everyday issues. Experienced and very knowledgeable about the subject, the trainer is contagious and keeps the interested of the audience. I would certainly participate in another seminar with Mr. Mouzouris.
Very interesting and comprehensive seminar. The trainer used many practical examples for a full understanding of the material.
Very informative seminar where there was great understanding, mass participation – teamwork. Mrs. Christofi was very good.
Very interesting seminar! The trainer was transmittable and very vivid in the room.
Very good seminar, we learned a lot about managing our communication with the client via phone. We learned ways to communicate well with good mood and enthusiasm. The trainer was perfect!
Very vivid and transmittable trainer! Excellent seminar!
Very helpful seminar! Just to the point!
Constructive seminar! I learned many useful things for my section!
I feel that I have gained knowledge and skills through the exercises, that will make the organization of my work less stressful and more efficient. We learned about the best management of an office and the implementation of the programme was pleasant due to the communication grace of the trainer. Ms. Christofi transfers positivity, confidence and is well aware of the subject which she transmitted to us perfectly!
Very interesting and it enabled me to view the phases of change positively
Very interesting seminar with dialogue during the whole time. The trainer was very communicative and answered all our questions.
A very good seminar, we learned very useful and interesting themes that will help me very much in terms of personal and professional level. We have learned a lot of things and details that we have not seen so far.
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming was amazing. Along with the positive energy and transmitability of Ms. Vasiliki the seminar was lively and not at all boring and / or tiring. We learned various ways to Develop Modern and Effective Secretarial Skills. I highly recommend! Do not miss it! Ms. Vasiliki was Perfect!! With a smile and liveliness, you are not bored at all.
The seminar was very interesting and Ι will keep and implement the tips that I learned in the seminar. It really helped me to expand my knowledge and learn tactics of diplomacy.
Very Interesting and well put seminar!
The seminar was very helpful and constructive for our character and work. There was analysis and development for the excellent management of the office with enough material and case studies where it was very helpful. Remarkable trainers with experience and with a pleasant transmissibility of their knowledge.
We learned how important customer communication is. The trainer was extremely good.
Excellent seminar and very comprehensive as to the content! The trainer was very transmittable.
Through this seminar we renewed our information and knowledge.
Comprehensive and understandable seminar. It was an accelerated boost of my self – confidence!
The seminar was informative, comprehensible and pleasantly presented. We learned service techniques, keywords and alternative phrases that help the customer’s psychology.
It was pleasant, you could easily participate in it and the trainer was transmittable. It covers effectively the most basic knowledge needed for human resources management
Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
The seminar was very interesting! The trainer was really transmittable and made the seminar clear and understandable!
The seminar was interesting. We got valuable guidance about how to get better with running our office and how to improve of ourselves. Mrs. Christofi was very helpful, always correct and polite and was able to hold out attention constantly – Excellent!
I learned several new things that I will try to apply both in my personal and in my professional life. The trainer was knowledgeable and very transmittable!
A very good, communicative and understandable seminar on a professional and personal level. Ms. Vassiliki is a remarkable trainer who has a lot of knowledge on the subject and which she transferred to us through the seminar.
Excellent seminar with classification and promotion of knowledge.
Extremely useful seminar on theoretical and practical level with real examples. It was very comprehensive and developed on a variety of topics and occasions. The trainer was very contagious in the way of teaching and made us feel very comfortable during the seminar.
A very helpful and explanatory programme. It made me understand and set my main goals and highlight the important ones. The trainers were very explanatory and gave us many examples. Always willing to listen to us and answer questions.
This seminar managed through targeted points to make us understand how and why the customers are angry. Also, the ways of customer management were very informative and easily adaptable. There was communication with the trainer and the other participants. Exchange of ideas from different types of companies. Ms. Christofi was very informed about the material she presented. She touched on targeted examples of everyday life.
Extremely interesting seminar!
Very interesting. There was vitality and everyone was involved. It helped me to identify my weaknesses in dealing with difficult clients and gave me guidance on how to deal with them better by using the right words / phrases. A highly experienced trainer, she knew perfectly her subject and could convey what she needed.
Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.
Very interesting programme that offered me additional expansion from my occupation field.
The seminar was very detailed and was based on interesting theoretical approaches and many real examples. It was also pleasant and Vasiliki was very transmittable, pleasant and friendly.
Very informative. We were given the opportunity to learn many new things / methods that can be used in our personal and professional lives. Vasiliki was very contagious and understandable.
Constructive Seminar, very well organized and very helpful.
Targeted and constructive seminar! Excellent trainer!
Very useful and interesting seminar! The presentation was very good and the trainer really transmittable!
Very effective and useful for my job with knowledge, utility and interest. The trainer was impeccable!
Constructive, organized seminar with clear answers to our questions!
Connecting the dots, this is how I describe the seminar I attended. As a new salesperson I was very good at recognizing some things that at the company I may not have had the opportunity to learn. The trainer is a very capable person, contagious, Intelligent.
It was perfect!! We learned many things and this will help us both in our work and in our personal lives.
Very good seminar with 100% correct information, we gained a lot of new knowledge. The trainer was excellent.
Understandable and very practical for implementation and improvement for everyone. Documentary and contagious Mr. Mouzouris!
The seminar was very interesting, I was impressed by Mr. Yiannakis knowledge and his transmissibility in education. There was a constant interest and he provided us with many examples that will help me in the near future. At the same time the trainer was very illustrative with a great appetite for work!
A very informative and helpful seminar where I realized how I can manage my communication with others. Vasiliki is aware of the subject and also an excellent consultant and trainer.
The seminar is very interesting and satisfactorily covers modern practices used in market segments for product / supply and process options. Mr. Mouzouris was fully informed about the content of the seminar which became more understandable through the examples he presented to us.
Interesting seminar that helps you broaden your knowledge in communication! Communicative, pleasant and makes you understand the importance of communication
Acquisition of knowledge, confidence, leadership skills, and development of relationships between stakeholders.
Excellent seminar. Teaching knowledge on the subject. Very contagious, excellent trainer.
The trainer is perfect! She can transmit the knowledge she owns. Great Seminar!
The seminar was excellent, the best part was the Role plays and the interaction between the trainer and the participants. The trainer was Excellent!
It was understandable and very helpful to our business. It helped us to learn the correct way to communicate by phone with customers.
Interesting and fun seminar! Our trainer shows how to do in practice what we learned. An excellent combination of theory – practice.
The seminar was great! It helped me recognize my mistakes and work on them in order to improve myself. I gained confidence and the right bases to improve my personality.
I have attended several seminars, but I did not expect that by the way the trainer presented I would take the initiative and speak on my own. It was just perfect!
Very good trainer! Excellent seminar!
Excellent seminar! We really learned how to communicate seamlessly in writing word with clients and partners!
The seminar was completely informative in regards to Marketing with many examples and tools very helpful. It was clear and educative. Mr. Mouzouris was very contagious, clear and enjoyable in the presentation of the seminar!
It was a very informative and enlightening seminar! Not only focused on theory like most seminars, but we learned how to organize an event in practice!
The seminar was wonderful, useful and enjoyable, it was 100/100 the best seminar I attended in recent years. The trainers were very good.
Very helpful and practical seminar with many examples. It helped me to see the advantages of my character and my benefits while it also put me in the process to put objectives.
Very useful seminar for those who want to improve their skills and learn something more that will surely be useful in their professional field. I believe that everyone participating in the seminar can understand that the position of Office Manager is crucial and due to its practical nature it has been possible to strengthen and improve our skills. Ms. Christofi was very informative. She inspires confidence and it seemed that she is aware of the subject she taught us. Also through case studies it… Read more
Very pleasant! But above all it was very constructive, informative and educational! You become addicted to Mr Mouzouris and you do not want other trainers!
Very helpful seminar which gave us many practical ways of anger management as well as recommendations / solutions to our problems. I was given many personal advice!
The seminar was very fruitful and pleasant. The advantages of the seminar were the few people, the quiet area and the Positive Vasiliki.
Constructive Seminar! We learned about the basic principles of credit and collections. Mr. Υiannakis was perfect! Full of energy and passion for his job!!!
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
Perfect seminar that gave us many solutions. The trainer was very good.
It was a very transforming and characteristic seminar – totally new way of writing emails. I realised that I had a lot more to learn about how to write and speak with the customers. Mr. Vasilki was excellent!!!
Productive and effective! It gave us new knowledge!
Very interesting seminar which kept our interested and we did not get bored. It was very interactive with a lot of discussion between the trainer and the participants about the different issues that everyone was facing. Also, the presentation was done through tablets, which I think was very positive and enjoyable in the presentation. The trainer was Excellent! It piqued my interest with colourful slides through the presentation and videos. She had a strong and clear voice and was not at all tiri… Read more
Very helpful seminar. Vasiliki was fully documented, and it was very easy to understand what it presented to us. I give her 10 ‘.
A seminar which will definitely help me to raise the level of my workplace and my communication. The trainer was great!
The seminar was fully informative.
An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!
We learned how to achieve our goals and effective ways of communicating. The trainer was very convincing and descriptive.
The trainer was very good and very transmittable! Excellent seminar in its entirety!
It was very pleasant and constructive. I’m glad that I participated in it!
The Trainer was Excellent – Excellent Programme! Continue like that!
Effective seminar where we received many practical methods for efficient customer management. The trainer was transmittable, there was identification with the participants, and she handled the discussions perfectly.
Comprehensive and interesting seminar. The trainer was very transmittable and did a great presentation!
Very interesting seminar. We learnt the ways so that we can achieve our goals with diplomacy, reliability and discretion.
It is a seminar based on real facts and smart tips that help both in personal and professional careers to become better. We learned a lot of things we can do in our work to be better and more helpful. Ms. Vassiliki is a very happy and positive person who communicate right what she wants to present to you. She is a right professional !!!
The trainers were very transmittable! Very good and always prepared for each seminar of the program. They know very well the theme and make it very interesting program. Certainly everything I learned will help very much.
A professional approach to daily communication with our fellow humans. We are strong that we have Ms. Christofi in Cyprus.
Very practical and useful seminar with very good explanation from the trainer that was excellent!
A 2-day seminar that though us the correct ways od using verbal and written communication in regards to the customer service approaches. The seminar is important in terms of changing our aspect of how we have been dealing so far with customers and its basic advantage is the fact that it pins down the specific wording that needs to changed by us! Vasiliki Christofi has a very good approach and communicates and knows her subject very well.
The programme was very educational and productive. There was interaction and effectiveness during the programme. The trainers were communicative, interactive, explanatory, collaborative and fair.
Very constructive and more specific, the reference to various examples as well as some samples (templates) which have been shared during the Seminar was important. The trainer was very good and interactive.
The seminar was very interesting, something different from that I personally gained countless new knowledge which I will now apply in my daily life. The trainer was excellent, she transmitted her knowledge and information in a simple and interesting way.
Mr. Giannakis, hello. I am Christos by UMAR and I was in the seminar today. I came in very bad mood, as I went to previous seminars, but your way, your transmissibility, your mood and your knowledge made me want the seminar to keep going. With such people like you, Cyprus has a future. Congratulations!
Leading professional training and management consulting firm based in Limassol, Cyprus.
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