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Very interesting and enjoyable seminar! It will surely help me a lot to improve myself in my work. Vasiliki is very transmittable, transmits confidence and you never get bored!
This seminar is very helpful in psychology issues for each individual person. Through this I found solutions that could change the negative into positive energy in my workplace. The trainer is very active, communicative and very knowledgeable about the subject.
The seminar was excellent! Very well organized, transmittable and collective!
Very good and educational programme from which we received a lot of interesting information. Ms. Vasiliki was very good and transmittable.
Very good and pleasant seminar!
Very comprehensive and helpful seminar with examples from our daily routine. It was interactive and there was dialogue with all the participants. Ms. Christofi was excellent, enthusiastic and very approachable.
Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.
Understandable and very practical for implementation and improvement for everyone. Documentary and contagious Mr. Mouzouris!
Interesting seminar and to the point! It helped me to remember some basic principles. Several examples have been given, which helps to better understand. The trainer was enthusiastic and contagious.
The seminar was excellent. The examples mentioned were realistic, close to reality and not to the theory. Excellent trainer.
Constructive, organized seminar with clear answers to our questions!
This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.
It was a very interesting seminar and I gained many new knowledge and skills!
An interesting seminar with practical practices. Excellent the trainer!
Very good seminar with the use of many examples. The trainer was familiar with the subject and had experienced.
A seminar that taught me ways of how I can deal with difficult situations in telephone customer service. The trainer was very good and transmittable.
Interesting and creative seminar. He gave us the opportunity to implement methods for better internal communication and efficiency. The instructor was very descriptive, illustrative and managed to keep our interest throughout the duration of the seminar.
“In today’s competitive business world and difficult economy, knowledge through effective education is more necessary than ever. This program has given to me personally, powerful tools in order to develop what I have learned and lead me to success both professionally and personally. The programme was very well organized / structured and Mr. Yiannakis Mouzouris is a great trainer with incredible communicability and knowledge of the subject. It was worth every minute and I thoroughly recommend! ” … Read more
An effective and efficient seminar! The personality of trainer was pleasant. The seminar tidied issues that I had in my mind and also by adding more
Extremely useful seminar on theoretical and practical level with real examples. It was very comprehensive and developed on a variety of topics and occasions. The trainer was very contagious in the way of teaching and made us feel very comfortable during the seminar.
Very good and practical seminar! It will help me a lot both in my professional and my personal life.
I learned several new things that I will try to apply both in my personal and in my professional life. The trainer was knowledgeable and very transmittable!
The seminar completely covered my expectations and my personal needs for knowledge and skills enhancement. The trainer fully held the subject. Outstanding, transmittable and passionate. Highly recommended.
Very good seminar! It was very well presented by the trainer and because of the positivity that she had as a person, she did not let you get removed from the subject.
The summary of the seminar was focused on the key aspects of customer service in a very detailed way. We were given guidelines on how to handle the customer better an also we were given positive words that can instantly enhance our communication with the customer.
This seminar taught us how to approach customers to get the best repayments possible. We also learned how to understand the psychology of the customer and the proper management of outstanding debt collection. The trainer was very communicative and direct.
Very good seminar! Properly configured seminar that will help me both in my work and in my personal life.
Educational and informative seminar in terms of value and how to implement KPIs in each organization. Several examples have been given which have helped us understand the meaning and significance of the implementation of KPIs. The trainer was very qualified, transmittable and experienced in the subject.
The trainer was very informative in explaining the terminologies of the seminar! He has helped us to think differently and gave us tips on improving the quality of our work.
Very good seminar! It taught us practical ways of anger management and put me into the process to use them in my everyday life.
The seminar was enlightening! We acquired new knowledge and the trainer showed us how to face conflicts and disputes in the workplace!
Interesting seminar on outstanding debt collection. The trainer was very efficient.
Mr Mouzouris is very effective and approachable. Very good work!!! He changed my point of view on a lot of matters.
The seminar was very interesting with a useful material. We learned how to develop our skills and how to handle stress, conflicts and crisis. The trainer was very transmittable.
Very good seminar! We gained many practical skills.
Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best
The seminar was very interesting and useful. It made me think differently about how to behave in the various situations that arise in my workplace. We learned about changing the way we think, how to be more positive people and how to use the right ways to deal with conflicts. The trainer was contagious and everything she taught us was very interesting. I would love to have the opportunity to attend another seminar with Vasiliki! A*
The seminar was very interesting and constructive. We have been given enough information to help us on taking minutes. The trainer was very communicative with the result to have a better understanding of the seminar.
Very detailed and informative seminar with many examples and analysis on the methods of debt collection.
The seminar was delivered in efficient, professional and easy manner. The trainer was very professional and efficient.
Excellent Seminar! Very helpful with clear advice. The trainer was very transmittable.
Very vivid and transmittable trainer! Excellent seminar!
The seminar was useful at personal and professional level through the transmissibility and knowledge of the trainer who was aware of the subject. Theory and practice was used.
The seminar was very educative and was approaching in a positive way, how to effectively handle conflicts. We learned how to think positive within this situation, and we used many examples. The trainer was very knowledgeable and positive character I will definitely choose to participate another seminar with Vasiliki!
An interactive and enjoyable seminar, there was an exchange of views and we were given several examples. The trainer was very happy and passionate with what she was doing and answered all our questions.
Simple, understood and made for anyone who wants to understand the business psychology and not only.
A seminar of great interest that offers practical and guidelines on proper and effective customer service. Through the seminar I gained knowledge on developing interpersonal relationships, there was an exchange of views and a constructive discussion. The trainer was excellent, professional and sympathetic.
It was especially helpful seminar! Very practical and will help me immensely in workplace.
High-level seminar with interesting topics. The trainer was excellent and constantly made sure that we realize sufficiently the desired topic. Moreover it was very important that she was using real examples from everyday real situations we face.
It was a really helpful seminar and I was felt pleased that we participated as a company. We got new ideas and methods that we will use to improve our job and the company. The trainer was excellent, all the examples he presented were at the point to understand the meaning.
Very interesting, right on the topic and very essential. Very good coaching abilities from the trainer, thank you very much!!!
A very useful and pleasant seminar that I received useful information related to my job. Mrs. Vasiliki was very detailed, pleasant and dative.
Great seminar! The information of the seminar can be used even outside of the workplace! The trainer taught us that each person has a different character and the best way to avoid conflicts is to communicate
The seminar was constructive. I learned many things that I will need in my work. During the seminar there were many examples and exercises that helped us better understand how to do them in practice in order to write more accurate minutes. The trainer was very communicative and answered all our questions with examples and exercises documenting everything she told us.
Informative and constructive seminar!
Through this seminar we learned about the definition of thought and action, the change of attitude and the change of perspective. The trainer was very good with a positive aura + energy and very explanatory.
Very informative and useful for any seller/trader. The trainer was very well-spoken and had a lot of interesting ideas/ thoughts about selling that he communicated in a very efficient way. The trainer was articulate and well spoken.
Very good seminar, with useful topics that concern both our workplace and our personal environment. The trainer was very good.
Improvement of communication, behavior, understanding and problem solving.
The seminar covered very interesting subjects.
The seminar was very helpful especially for me because it helped me make some decisions and start believing again in my personal and professional capabilities.
Very good seminar with emphasis on keywords for what is best to answer and what not. The trainer was very good and had the ability to impart the right techniques for managing a crisis in the workplace.
Very Interesting and well put seminar!
The seminar was very detailed and benched out into a lot of topics in depth, therefore it was very informative. It was a small group, so I felt that the information were given to us better as we were able to discuss properly. The trainer was very good, informative, had a lot of stories to use as examples through his experience and that made it easier to catch the points across.
Targeted seminar on skills and practical examples. There was also practical guidance. Mr. Mouzouris was excellent, contagious, with tonal variations to gain attention.
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.
Very Good seminar, we learned new ways of customer service. The trainer was very good, helpful and polite.
The Programme helps to approach the issues related to HR Management from another angle. You acquire knowledge in handling situations in the work environment and gives new ideas to implement practical ways to improve staff performance.
Very interesting seminar where there was communication between everyone. The trainer was excellent.
It was a very informative and interesting seminar. There were examples and exercises that we solved, and which made us understand better the topic of the seminar and see in practice how Customer Service is done properly.
Very good seminar for me that I did not have academic knowledge for economics or any similar practice.
Clear and organized seminar with many practical examples and many activities. The trainer encouraged the efficient exchange of views.
Very interesting. We were given solutions / suggestions on many issues that concern our everyday life, both at a professional and personal level. There were many examples to get a better understanding of the subject. Both trainers were very contagious .
Constructive! I reviewed some things and set my goals. I will do my best to be good in my personal and professional life in order to perform better. I consider the fact that I left with a smile and positive thinking to be an advantage of the seminar. Everything can be done, and everything depends on us and only us. Vasiliki is a pleasant and transmittable person who makes you listen to her and pay attention to what she says. With her smile and humour, she kept us company in this two-day seminar … Read more
Constructive seminar and very essential!
Very good seminar with interesting content. We saw practical examples beyond the theoretical part. The trainer using simple words rather than complex terminologies managed to transmit knowledge.
Excellent seminar! Advantage of the seminar was that you could ask for anything that may concern you for your own domain, so that you helped.
Very good and educational seminar!
Very interesting seminar! We were given very helpful advice immediately applicable to any type of business
Very good seminar! It took place in a very friendly environment that gave you the comfort to express your opinion!
The seminar was very helpful in expanding our knowledge but also to be able to suggest to our company ways that can simplify situations and save time. During the seminar there was a discussion between everyone, and all our questions were answered. Mr. Yiannakis is very efficient and with his knowledge he helped us to better understand purchasing and the perception of purchasing methods and suppliers.
The presence of the trainer was very pleasant and she was really transmittable!
The seminar was very useful with practical and specific examples in order to apply KPIs in our workplace. The trainer was passionate with a lot of knowledge on the subject.
The seminar was excellent. Mr Mouzouris is very effective and has alerted me with regards to my future.
This seminar would be right for everyone to attend because it offers a lot. It helped us to have better communication with those around us and to be happier. Ms. Vasiliki conveyed all the right messages to us in the best way.
The seminar was fantastic! The trainer transmitted to all participants her power, energy and positivity!
The seminar was very helpful in increasing productivity with very nice examples. It has given us measurable and effective ways to increase productivity at work. The trainer was very transmittable.
We learned about changing and differentiating our way of thinking and the perception that others have. The trainer was perfect.
Very interesting seminar! We learned how someone can recognize the sources of stress and practical ways to deal with it.
Very interesting seminar that gave me practical tools in order to know how an internal audit is carried out. The excellent trainer gave us good examples in order to understand all information given.
Very helpful seminar on how to handle difficult debt collections effectively. The seminar was held in a pleasant environment and we learned how to improve our work and behavior. The trainer was remarkable with communicability and pleasant personality. He explained everything to us.
Very interesting seminar and very well organized. Useful and important and I strongly recommend to everyone to watch it. Ms. Vasiliki is very good, contagious and adorable trainer. She transfers her knowledge and positiveness. Very good at managing and organizing seminars.
Through this seminar we have learned a lot about tackling the problem of bad debts. I hope we evaluate them correctly! The trainer was very positive, helpful and with a lot of knowledge on the subject.
Live seminar with many examples, very good trainer.
Comprehensive and very interesting seminar. It has given us guidelines on how we can become more efficient and productive in our work and towards our Supervisor. Ms. Vasiliki was Great!!!
New ideas and opinions on how to solve the problems of our family business! It gave us practical ways to achieve teamwork among family members
The main advantage was the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching.
Connecting the dots, this is how I describe the seminar I attended. As a new salesperson I was very good at recognizing some things that at the company I may not have had the opportunity to learn. The trainer is a very capable person, contagious, Intelligent.
We got tips of for self-control, lots of knowledge and how to manage conflict situations. The trainer was Excellent!!!
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