The truth is that the pandemic has highlighted that the way and methods that many companies/organizations are using to serve customers is bad and that they have long since moved away from impeccable or even basic customer service.
Professionalism is what is required from all of us in all professions regardless of position, and it is what often comes and negatively affects our professional life and we end up having undesirable results.
Social networks are part of our lives, as it is an excellent communication channel that we can use for us or against us. Everything we post conveys messages and shapes our image or the company’s we work for.
Conflicts in the workplace are nowadays a daily occurrence and for this very reason it is necessary to have a structured process/strategy about conflict resolution by superiors and human resources department.
Effective delegation of work is a very important tool for the supervisor, head of a department etc.
The energy that each person has is special, but we have learned to separate it between negative and positive energy.
Creating a daily habit is the easiest thing to do but at the same time it is extremely difficult to get rid of it!
Procrastination is now a daily occurrence, both on professionally and personal level and we use it in order to better manage our time.
The EU sets out that the objective of sustainable development is to meet the needs of current generations without compromising future generations ability to meet their own needs.
Are your customers satisfied or not?