|312020 08 31||12020 09 01||22020 09 02||32020 09 03||42020 09 04||52020 09 05||62020 09 06|
|72020 09 07||82020 09 08||92020 09 09||102020 09 10||112020 09 11||122020 09 12||132020 09 13|
|142020 09 14||
152020 09 15
8:45 am: Σεμινάριο Λεμεσός - Ετοιμασία, Εφαρμογή και Έλεγχος Προϋπολογισμών Ταμειακής Ροής (Cash Flow Budgets)
2020 09 15 –
Σεμινάριο Λεμεσός - Ετοιμασία, Εφαρμογή και Έλεγχος Προϋπολογισμών Ταμειακής Ροής (Cash Flow Budgets)
|162020 09 16||
172020 09 17
8:45 am: Σεμινάριο Λεμεσός- Τεχνικές Πειθούς στις Πωλήσεις
2020 09 17 –
Σεμινάριο Λεμεσός- Τεχνικές Πειθούς στις Πωλήσεις
|182020 09 18||192020 09 19||202020 09 20|
|212020 09 21||
222020 09 22
8:45 am: Σεμινάριο Λευκωσία - Βήμα με Βήμα Η Ετοιμασία Και Εφαρμογή Επιχειρησιακού Σχεδίου (Business Plan)
2020 09 22 –
Σεμινάριο Λευκωσία - Βήμα με Βήμα Η Ετοιμασία Και Εφαρμογή Επιχειρησιακού Σχεδίου (Business Plan)
|232020 09 23||
242020 09 24
8:45 am: Σεμινάριο Λευκωσία - Βήμα με Βήμα Η Ετοιμασία Και Εφαρμογή Επιχειρησιακού Σχεδίου (Business Plan)
2020 09 24 –
Σεμινάριο Λευκωσία - Βήμα με Βήμα Η Ετοιμασία Και Εφαρμογή Επιχειρησιακού Σχεδίου (Business Plan)
|252020 09 25||262020 09 26||272020 09 27|
|282020 09 28||
292020 09 29
8:45 am: Σεμινάριο Λευκωσία - Ανάπτυξη Σύγχρονων και Αποτελεσματικών Δεξιοτήτων Προσωπικής/ου Βοηθού
2020 09 29 –
Σεμινάριο Λευκωσία - Ανάπτυξη Σύγχρονων και Αποτελεσματικών Δεξιοτήτων Προσωπικής/ου Βοηθού
|302020 09 30||12020 10 01||22020 10 02||32020 10 03||42020 10 04|
The information given were very important for proper customer service. We were provided some tips that helped us manage difficult customers. The presence of the trainer was very pleasant.
Excellent seminar. Teaching knowledge on the subject. Very contagious, excellent trainer.
Energetic, Interesting, opportunity to discuss and interact, Practical well documented and presented. In addition the seminar was not boring at all!!! (not easy to find in seminars).
Very informative and helpful seminar regarding communication skills. We gained more knowledge of how to express our feelings in a positive and polite way. The trainer was perfect!
Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best
The seminar gave me new ideas about how I can organize my company
Very useful to all companies engaged in production and sales. We perceived our weaknesses and that it is necessary to stop saying that we have to do but take immediate actions! Mr. Mouzouris is a professional and knows his job well.
An interesting seminar with very useful tips for successful sales. The trainer was very good and that is why I had attended a seminar again with Mr. Mouzouris.
Correct information on the preparation of the business plan and self-criticism to whether we properly handle the business plan of the company we work.
Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.
Interesting seminar and to the point! It helped me to remember some basic principles. Several examples have been given, which helps to better understand. The trainer was enthusiastic and contagious.
Very interesting seminar and useful for both our daily and professional life.
The trainer was transmittable and the subject very interestins
A very interesting seminar, with clear content that can be useful to everyone. The trainer was pleasant and approachable.
Very Interesting seminar!
We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.
A very helpful seminar that gave me many practical ways to be sued right way ay my job. It helped me in order to have self-confidence during the presentation of my company’s products. The trainer was very helpful, smiling person, with pleasant presentation and she has answered all of our questions.
An issue that you do not pay much attention to, but it means a lot to everyday life whether it concerns a workplace or not. A practical seminar and easy to absorb with examples from our everyday life. Ms. Christofi is very good with increased transmissibility, excellent knowledge of the subject and very positive. She kept our attention constantly.
A targeted and enthusiastic seminar that gave us a lot of knowledge through the excellent presentation of Mrs. Christofi.
Extremely useful seminar that I gained many knowledge and practical methods on how to receive outstanding debts. The trainer was perfect. He knew the subject very well, was contagious and he was smiling during the seminar.
Targeted seminar with a clear purpose. It was very useful that there was practical work.
The seminar was very helpful, targeted rich material with many examples, “to the Point”. Ms. Christofi was very good and professional!
Comprehensive and well-developed seminar that will help me a lot. The main advantage of this seminar was the great analysis of the subject.
A very transmittable seminar with very good examples. I got answers and ways on how to deal with customers who do not pay or do not comply with the agreed. The instructor was great, and he knows exactly what he is teaching.
Perfect Seminar, I learned how to manage and better serve my clients with less stress and without ruining my mood.
Vasiliki was perfect !!!
Very good seminar! The trainer was very transmittable, gave us personalized advice and deepened on the needs of each participant individually.
Effective and beneficial seminar. There were many helpful points in the seminar. It was clear the theoretical and the practical part of the seminar. It was a very interesting experience for me.
I really enjoyed the Human Resources Management Programme! It is something I will never regret that I attended. I began to apply several information I learned in my daily work and life. For the trainer what to say, just excellent…. Only advantages I found in this Programme….
Very good seminar! It taught us practical ways of anger management and put me into the process to use them in my everyday life.
This seminar is very helpful in psychology issues for each individual person. Through this I found solutions that could change the negative into positive energy in my workplace. The trainer is very active, communicative and very knowledgeable about the subject.
The seminar was very constructive. I have learned ways of how can manage better my work, my colleagues and the clients. The trainer was Excellent!!!
The trainer is perfect! She can transmit the knowledge she owns. Great Seminar!
Interesting and pleasant seminar. We have exchanged ideas with the other participants. The trainer was excellent, friendly and very helpful.
Enlightening and helpful in using the knowledge gained from this programme. Comprehensive and detailed at the same time. Both trainers were excellent in their knowledge and portability.
Understandable and very practical for implementation and improvement for everyone. Documentary and contagious Mr. Mouzouris!
I have learned to put goals and timetables and to make proper distribution of my work. And all thanks to your excellent guidance, real and detailed examples. After attending the seminars “Effective Human Resource Management” & “Skills for extremely Effective Trainers” I am now able to lead and manage the human resources of our hospital, with more effective methods. I would like to congratulate you and also thank you for the excellent presentations. I would really want to participate also in more… Read more
A very helpful seminar! I got many ideas and ways on how I could organize an event and promote a product or an opening of a shop.
Very good seminar with interesting content. We saw practical examples beyond the theoretical part. The trainer using simple words rather than complex terminologies managed to transmit knowledge.
Very good and substantial seminar! The trainer was excellent and very descriptive!
The trainer was very informative in explaining the terminologies of the seminar! He has helped us to think differently and gave us tips on improving the quality of our work.
The seminar has many good and clever ideas. We gained useful skills to cope with the demands of our workplace.
It is a seminar based on real facts and smart tips that help both in personal and professional careers to become better. We learned a lot of things we can do in our work to be better and more helpful. Ms. Vassiliki is a very happy and positive person who communicate right what she wants to present to you. She is a right professional !!!
Great Programme! It had a clear purpose and the trainer was an expert of the certain field.
Very good and practical seminar! We did in practice an event management (5
Comprehensive and to the point.
It was understandable and very helpful to our business. It helped us to learn the correct way to communicate by phone with customers.
The seminar was completely informative in regards to Marketing with many examples and tools very helpful. It was clear and educative. Mr. Mouzouris was very contagious, clear and enjoyable in the presentation of the seminar!
Pleasant Seminar! Vasiliki had a lot of knowledge, was very communicable, enthusiastic and full of positive energy
Positive development in communication skill. We learned new communication techniques. The trainer was very good.
Effective and fun programme! It was very interactive with many videos.
Effective seminar which will help me to properly manage situations of anger and conflict issues. The trainer was very contagious and exemplary.
I really enjoyed the seminar. I now aim at using all the tools and knowledge I gained so as to be able to free up my confidence.
Very good tutorial! Educational and very informative on marketing issues
Really interesting seminar! Very good and transmittable trainer!
It was very pleasant and constructive. I’m glad that I participated in it!
It was a very helpful seminar and I learn a lot about SEO and digital marketing. The trainer was very good!
Very good seminar for me that I did not have academic knowledge for economics or any similar practice.
Interesting seminar that make you think differently your every day. We were given functional and practical tools. The trainer was well aware of the material and very transmittable.
The seminar was extremely useful and very relevant to the current situation.
Constructive seminar! I learned many useful things for my section!
The seminar was really helpful. We learned about negative and positive words / thinking and how we can manage the anger of different people. The trainer was very good – excellent!
I would like to congratulate wholeheartedly Vasiliki for the presentation!! AMAZING!!!!
Very helpful seminar which gave us many practical ways of anger management as well as recommendations / solutions to our problems. I was given many personal advice!
Very useful and helpful seminar where we learned many important things about the quality customer service.
Excellent Seminar! Through this you become better and understand your customer’s requirements. Ms. Vasiliki was wonderful! She presented the seminar in such a way that you were not bored.
The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills
This specific seminar makes you think more about your goals as an individual, but also how to communicate in the workplace and family. Contagious and communicative trainer.
Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
A very helpful seminar for both, my personal and professional development. You learn how to see the things that happen to you every day differently, with the right way, the right words and expressions for written communication. Also how to reduce stress of pressure at your workplace. Ms. Christofi is a pleasant personality and very communicative. She can transmit in words and examples her knowledge.
Very clear, well prepared seminar that made me understand what ISO 9001 is. Due to the functional number of participants (not very big) the dialogue was even more effective. Very good trainer!
With one word…Vivid! Congratulations!
A very helpful training for new entrants and experienced in the shopping department. New techniques and very interesting information and knowledge. There was practical application and detailed explanation. The trainer was very illustrative and with a very good structure of thought.
Seminar was interacting between both the audience and the trainer. We were showed different prospective and view on how to communicate. The trainer was professional, polite and knowledgeable.
Very interesting seminar that gave me practical tools in order to know how an internal audit is carried out. The excellent trainer gave us good examples in order to understand all information given.
Through the seminar of Secretary Personnel we learned more things than we knew! Excellent trainer!
The seminar was very interesting, I was impressed by Mr. Yiannakis knowledge and his transmissibility in education. There was a constant interest and he provided us with many examples that will help me in the near future. At the same time the trainer was very illustrative with a great appetite for work!
I am very happy with the seminar. The seminar had a very interesting presentation that did not let me being bored! The atmosphere was very pleasant!
The seminar is very interesting, it instructs you fully about the telephone service and customer relationship management. Through the seminar I managed to improve my telephone service and got useful material!
Excellent Seminar! Very interesting
Extremely interesting seminar!
Pleasant and understandable seminar! We learned practical methods and techniques for effective written communication.
It gave me the opportunity to meet others with similar interests and concerns in their professional career. It was especially helpful to brush up my knowledge in the field and encouraged in order to go ahead and put team goals.
Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject.
Well educating, with the trainer passing over a wide range of knowledge, information and examples. We learned how to put things into perspective. The trainer was excellent and capable to transmit his knowledge.
Interesting and very helpful seminar for difficult situations!
It was an excellent seminar! We gained many useful knowledge, directly applicable by the Cyprus University! Thank you Mr Mouzouris!
High-level seminar with interesting topics. The trainer was excellent and constantly made sure that we realize sufficiently the desired topic. Moreover it was very important that she was using real examples from everyday real situations we face.
The seminar was excellent, and I gained knowledge in sales sector. The was communication and discussion between the participants. The trainer was Excellent! She gave us many examples in order to understand better.
Targeted and constructive seminar! Excellent trainer!
The seminar was very interesting with a useful material. We learned how to develop our skills and how to handle stress, conflicts and crisis. The trainer was very transmittable.
Productive, entertaining, training seminar with discussion and examples from everyday life. The trainer was very knowledgeable about the subject.
Very good seminar with many practical examples
I believe that the programme in its entirety was very well structured. It has enriched me with too much knowledge and I am sure that it has enhanced my skills both personally and professionally. The two trainers of the programme are very well trained and very transmittable. I can confidently say that I will return to my company with more appetite and desire to work and to offer with all these I gained from the programme. Finally I feel happy that I was able to take part in the programme because … Read more
There was positivity through the seminar and discussion among the participants. The trainer was α smiling, positive person and to the point!
Informative and very comprehensive seminar! The trainer was expert on the subject and very transmittable.
The programme was enlightening and very interesting. The trainers were very helpful and transmittable!
The educational program originally had specific and clear goals which the trainers managed to carry out and convey to the participants through assignments, discussion and aptly practical examples through their experience in the Management field. The program modules and the pace of the program advancement covered both the professional and personal side of the matter since the program was focused on how the human factor can drastically affect the evolution of a company over time.
Very good seminar! It gave me a push to move forward in all the fields of my life!
Seminar with many examples that offer an advantage of transmissibility. There were many points that created the need for us to work on specific things. The trainer was direct, read, friendly, with nice examples that created a sense of freedom at our expression.
Well trained. Very helpful not only for professional but also personal life. The trainer Mrs. Christofi is very good and helpful.
It was well organized, and the trainer sufficiently qualified and explanatory
The trainer was very well qualified of the subject, very friendly and her approach made me have more interest in the subject
The advantages were too many, but I think the main thing is the registration at a later stage to the Organization in UK, that is in itself a goal for me.
Excellent seminar! It helps you with practical ways on how to deal with yourself and others.
Very interesting, right on the topic and very essential. Very good coaching abilities from the trainer, thank you very much!!!
A “MUST” seminar for business that have to deal with the full meaning of Customer Care
Informative and enjoyable, many important work issues were covered and widely analysed. The trainer encouraged us to participate, making the training more enjoyable and effective! Ms. Christofi was pleasant, understanding and in her own way made us all participate and express ourselves!
Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
It was well organized and the trainer was qualified and informative! I am really happy I participated in this seminar!
Very helpful seminar! It gives you answers to many problems of everyday life / job.
Satisfactory seminar that met my expectations.
Very interesting seminar! We learned how someone can recognize the sources of stress and practical ways to deal with it.
An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!
A very interesting and knowledgeable seminar. Very good sales principals and the importance of each person employed in the company
The seminar was very useful. It helped me thinking more positive and how to control my anxiety. Mrs. Vasiliki is very kind, positive and she gave us a lot of tips! Thank you very much Vasiliki!
Very good seminar! It was very well presented by the trainer and because of the positivity that she had as a person, she did not let you get removed from the subject.
Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!
Pleasant and participative seminar! The trainer was very transmittable with objective approach.
An interesting and very useful seminar from which we received the right ways of communication. The trainer was Excellent.
The seminar was interactive, with real life examples, comprehensible language and participation by all attendeed. Answered personal questions / questions from participants. The trainer was communicating and kept the interest alive during the whole seminar.
Interesting and fun seminar! Our trainer shows how to do in practice what we learned. An excellent combination of theory – practice.
Excellent seminar with clear examples
Constructive seminar and very essential!
Very helpful seminar! Clear and constructive. The trainer was very good!
The seminar purpose was clear and was able to convey our message how to manage our anger. The course was very practical with reference to actual examples and exercises.
The seminar was excellent. Personally, I also got efforts for my work, present and future, but also for life in general. I believe that what we have learned today is useful for various situations in our lives. The trainer was the main advantage of the seminar, she was excellent. Direct, communicative, with tremendous knowledge, straight to the point. Excellent in the transmission of knowledge and I am very happy that I have participated in her seminar.
Interesting and creative seminar. He gave us the opportunity to implement methods for better internal communication and efficiency. The instructor was very descriptive, illustrative and managed to keep our interest throughout the duration of the seminar.
I really enjoyed that seminar! It will help me a lot with my job!
The programme was amazing, interesting and very educational! There was a structured programme in a very nice venue. Mr. Mouzouris was very transmittable. I attended other seminars with him. I like him as he is an illustrative person and supporting everything he says with examples.
Intereresting and useful seminar!The Trainer had good knowledge, was really transmittable and gave us very useful tools
I have enjoyed the whole Human Resource Management Programme. Very interesting and informative. I learnt interesting things for my job. Both trainers were very passionate.
It was a very good and helpful seminar. The trained creates a very good environment, a nice atmosphere! We learnt to be more confident and to trust ourselves.
A very informative and helpful seminar where I realized how I can manage my communication with others. Vasiliki is aware of the subject and also an excellent consultant and trainer.
The transmissibility of the trainer it can’t be described!!
Very constructive seminar! The excellent trainer really taught us how to do a better management of our relations with customers through written communication.
Excellent Seminar! Everything was explained very clearly and effectively, with many examples that helped to clarifying the whole procedure. It was very productive, very well organized and to the point!
Very good seminar!!
Constructive seminar and right to the point! The presentation of Vasiliki helped me to understand / use more constructively what I already know.
Very an interesting programme. It is an opportunity to learn many methods and implementation of them in practice. The trainers were very good with clear and detailed instructions.
It was a really helpful seminar and I was felt pleased that we participated as a company. We got new ideas and methods that we will use to improve our job and the company. The trainer was excellent, all the examples he presented were at the point to understand the meaning.
It was a complete seminar about how to improve our communication, relationship with our colleagues and our organization. The trainer was very nice and professional.
One of the main advantages of the seminar was the knowledge and the energy of the Trainer Mr. Yiannakis Mouzouris and also the content of the seminar.
The seminar was enlightening! We acquired new knowledge and the trainer showed us how to face conflicts and disputes in the workplace!
Very good seminar, with useful topics that concern both our workplace and our personal environment. The trainer was very good.
A very constructive program where we learned new information / knowledge, techniques that can be used in our everyday life at both professional and personal level. The trainers were very instructive and not tiring. The way of presentation is what keeps your attention and understand better.
Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject
Comprehensive and very interesting seminar. It has given us guidelines on how we can become more efficient and productive in our work and towards our Supervisor. Ms. Vasiliki was Great!!!
It was a very useful and pleasant seminar where there was clarity in its content. The trainer was contagious and excellent.
A very helpful and informative programme for people involved in leadership / human resources management. Comprehensive and simply worded. Structured in a very informative way for the participants. Mr. Mouzouris presentation was very good, understandable and in a way that kept our interest at a high level.
The seminar offered me the opportunity to see Human Resource Management issues more spherically! The training and discussion combination offers the opportunity to promote real situations and the way to deal with them, while the participants are confronted with different HR theories offered for application under different conditions. I want propose without prejudice, the seminar for managers who have only practical experience in human resources management as it will benefit them with a more compr… Read more
Really practical seminar! I will use what I learned from tomorrow to my work!
One of the most important seminars, that I have attended, Very interesting!!!
Excellent – Friendly – Helpful Seminar!!! There were exercises and discussions among the attendees at the seminar. The trainer was excellent and helpful in the field that she taught us!!
Very pleasant program. Very interesting topics that enriched our knowledge in office management and effective communication.
Very interesting seminar! Vasiliki was very transmittable, positive and encouraged the exchange of views.
Constructive, organized seminar with clear answers to our questions!
Mr. Giannakis, hello. I am Christos by UMAR and I was in the seminar today. I came in very bad mood, as I went to previous seminars, but your way, your transmissibility, your mood and your knowledge made me want the seminar to keep going. With such people like you, Cyprus has a future. Congratulations!
I am glad that so young people can train older people than them. The seminar makes you try and not surrender as hard as it may be
Well organised seminar! It made me aware of things that I was not familiar and methods to implement them. The trainer kept the interest throughout the seminar.
Interesting, pleasant, very well organized and informative seminar! The presentation and transmission way of the seminar was very pleasant and understandable. Vasiliki was very well prepared and very well aware of the object and kept our intent throughout the duration of the seminar.
Fully understandable seminar, where I got a lot of information that will definitely be useful for me personally and professionally. There were live and clear examples and it was a fully interactive seminar. Mr. Mouzouris was very well acquainted with the object and also got the ability to present the seminar in a simple and illustrative way.
Very understandable with many examples. We have learned new innovations, some have been made, a reminder of forgotten supplies. I’m really excited, Mr. Mouzouris very well informed!
Today’s seminar was one of the best seminars that I have attended until today. I have learned to understand people through their expressions of their body. I will improve my Body Language
Updating and improving the use of a warehouse to reduce the execution times of orders. Also, information on the safety and proper operation of a warehouse. The trainer was excellent with full analysis of each topic, through examples and questions.
Very informative. The trainer has the ability (a gift) to transmit and drifted you to participate.
Attentive seminar by an excellent trainer who knows how to raise interest of participants
A very useful seminar that would help me in the field of my work, it was very organized presentation.
Excellent Seminar! It helped improve our management in the work situation.
Very interesting with communication between all participants something that made the seminar not boring. There was a smooth flow and continuous participation from all. Ms. Christofi is very contagious and communicative and has her way of keeping focused.
The whole presentation of the seminar was complete and successful. It covered the entire spectrum of how to manage an office.
Very good and educational seminar!
Good Content, Friendly environment and approachable seminar! It expanded knowledge in Body Language, and we enjoyed the practical exercises. The trainer was very good and was aware of the subject.
Very Good seminar, we learned new ways of customer service. The trainer was very good, helpful and polite.
Very good seminar with detailed explanations that solved all my questions about warehouse management. The trainer was very good, he answered all our questions.
Very helpful seminar! Just to the point!
It was a very good seminar and I think it helped me a lot. The trainer was very good, possessed the topic of the seminar and explained it in a very correct way.
Informative, useful and efficient seminar! It made us thinking of our personal Image. The trainer with her experience, she identified in each participant what messages she sends to the other people at first sight.
The seminar was clear and all the observations, information and comments were based on documented examples.
Very educative, we were given the knowledge to deal with the existing ones. Mr. Mouzouris was very good.
Very useful and efficient seminar. The trainer is excellent. The 3 hours passed without getting tired at all. Everything she told us was very helpful.
The seminar was very use useful and informative. The trainer clearly presented the material and she was very effective communicatively.
It was very interesting and constructive seminar. The trainer was explanatory and highly transmittable.
Very interesting seminar. We learnt the ways so that we can achieve our goals with diplomacy, reliability and discretion.
The programme was very educational and productive. There was interaction and effectiveness during the programme. The trainers were communicative, interactive, explanatory, collaborative and fair.
An interesting seminar with practical practices. Excellent the trainer!
Effective stress management seminar. There was discussion between the participants and a lot of examples with solutions. Vasiliki was excellent and very communicative with all the participants.
Great Programme! Very interesting and informative. I am more aware of how to manage people and work more effectively.
Very constructive seminar. The fact that I was very negative about blind sales made me look it at the positive way and try it. The trainer was amazing.
The trainer was qualifies and pleasure in presentation
The seminar was very helpful and very interesting!
Very constructive and helpful! Especially the images and the videos helped me a lot in understanding the theory!
The seminar was rich in content and really good! We learned that whatever you do, you have to do it with passion because that makes the difference and you will definitely succeed that way! Vasiliki locates our hidden passion and help us to succeed the goals that seem impossible!! I am excited!
A very satisfactory seminar for the amount of time we had available to us, with many examples and the strong presence of the trainer who is very capable and descriptive in the presentation.
A very good seminar that will help us see everyday problems both professional and personal in a more positive way. We could track them more easily and find solutions. The trainer was very good and gave us many examples along with simple and practical advises.
A very helpful and explanatory programme. It made me understand and set my main goals and highlight the important ones. The trainers were very explanatory and gave us many examples. Always willing to listen to us and answer questions.
Very useful and helpful training. We learned how to handle customers, use proper service, use correct words, and avoid the use of mistaken words. Ms. Christofi was very positive, contagious and imaginative.
The seminar was very interesting and targeted. The trainer had personal contact with all participants.
A very helpful and interesting seminar. We have been given many examples that helped us in understanding the situation. The trainer has the ability to transfer his knowledge and keep the interest of the participants.
The summary of the seminar was focused on the key aspects of customer service in a very detailed way. We were given guidelines on how to handle the customer better an also we were given positive words that can instantly enhance our communication with the customer.
It was a very helpful seminar to be able to feel more confident. The trainer gives you skills, tips in order to deal with the disadvantages you may feel for yourself. She showed us how to set goals, to have positive thinking and to make ourselves feel better.