|282020 09 28||
292020 09 29
8:45 am: Σεμινάριο Λευκωσία - Ανάπτυξη Σύγχρονων και Αποτελεσματικών Δεξιοτήτων Προσωπικής/ου Βοηθού
2020 09 29 –
Σεμινάριο Λευκωσία - Ανάπτυξη Σύγχρονων και Αποτελεσματικών Δεξιοτήτων Προσωπικής/ου Βοηθού
|302020 09 30||12020 10 01||
22020 10 02
8:45 am: Σεμινάριο Λεμεσός - Τεχνικές Καταγραφής Πρακτικών για Αποτελεσματικότητα των Συναντήσεων
2020 10 02 –
Σεμινάριο Λεμεσός - Τεχνικές Καταγραφής Πρακτικών για Αποτελεσματικότητα των Συναντήσεων
8:45 am: Σεμινάριο Λευκωσία - Αποτελεσματική Γραπτή Επικοινωνία με Πελάτες
2020 10 02 –
Σεμινάριο Λευκωσία - Αποτελεσματική Γραπτή Επικοινωνία με Πελάτες
|32020 10 03||42020 10 04|
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82020 10 08
8:45 am: Σεμινάριο Λεμεσός - Μέθοδοι Είσπραξης Ανεξόφλητων Οφειλών
2020 10 08 –
Σεμινάριο Λεμεσός - Μέθοδοι Είσπραξης Ανεξόφλητων Οφειλών
|92020 10 09||102020 10 10||112020 10 11|
|122020 10 12||
132020 10 13
9:00 am: Σεμινάριο Λεμεσός - Anger Management - Σεμινάριο Διαχείρισης Θυμού, Πίεσης και Έντασης
2020 10 13 –
Σεμινάριο Λεμεσός - Anger Management - Σεμινάριο Διαχείρισης Θυμού, Πίεσης και Έντασης
|142020 10 14||152020 10 15||162020 10 16||172020 10 17||182020 10 18|
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|262020 10 26||272020 10 27||282020 10 28||292020 10 29||
302020 10 30
10:00 am: Live Online Training – 16 Τρόποι να Απελευθερώσετε και να Ενδυναμώσετε την Αυτοπεποίθηση σας
2020 10 30 –
Live Online Training – 16 Τρόποι να Απελευθερώσετε και να Ενδυναμώσετε την Αυτοπεποίθηση σας
|312020 10 31||12020 11 01|
Constructive seminar! I learned things that will help me in my career. The seminar was very well organized and the trainer was very well prepared and we solved all our questions.
Very helpful seminar with modern methods and new techniques for reaching out to clients. Great trainer!
The seminar was very good generally, organized and very comprehensive. It covers everything needed for successful presentations. The practice was very useful. Very good trainer!
The instructor was very good in presenting the seminar. Very interesting seminar!
The material was very interesting and very understandable, also the examples given during the program. They are trustworthy and realistic, keeping the interest of the participant. Both trainers were excellent , communicating and accessible.
Very interesting, informative and instructive seminar! The trainer was fully aware of the matter so she could transmit the issue correctly.
Remarkable seminar! Pleasant and efficient.
Very constructive seminar. It provided us with practical tools in order to approach new and existing customers. Excellent!
Mr Yiannakis Mouzouris has taught us many new things
Our cooperation with Conicon was excellent and constructive for our Company. The project was completed on time and within budget. Thank you!
Correct information on the preparation of the business plan and self-criticism to whether we properly handle the business plan of the company we work.
Excellent seminar, detailed and with professional look! We gained a lot of useful knowledge that I will apply from tomorrow in my workplace.
Excellent seminar with classification and promotion of knowledge.
We learned about improvement of communication skills in many ways (e.g. emails, live chat). As small group we all participated with practical exercises and role playing. Mrs. Vasiliki was excellent, interesting and interested in sharing her knowledge.
A very good seminar that will help us see everyday problems both professional and personal in a more positive way. We could track them more easily and find solutions. The trainer was very good and gave us many examples along with simple and practical advises.
Excellent seminar with very interesting content. It helped us understand behaviours and gave us the tools to improve ourselves. Vasiliki was great and very communicative.
Very good and useful seminar that will greatly help my job. We learned new knowledge with the correct explanation.
Very Good Seminar, to the point. The trainer was excellent!
Highly communicative seminar with many innovative methods but also ideas for managing our anger and dealing with it in general. We got a lot of ideas for anger and conflict management. Vasiliki was Perfect!!!
Important information regarding relations with superiors and subordinates. Very good Information regarding the organization.
Very good seminar. I learned many new and interesting things. It focused very much on emotion, and was rich in very good examples. The trainer was very good, energetic and knew his job.
The seminar was excellent and informative.
The seminar gave me new ideas about how I can organize my company
Very useful seminar, even for people with no academic background. The trainer was very communicative.
The trainers were very transmittable! Very good and always prepared for each seminar of the program. They know very well the theme and make it very interesting program. Certainly everything I learned will help very much.
Excellent seminar with clear examples
We learned how important is the body language at customer service and also, we had many examples through role playing. The trainer was excellent 10/10!!!
Very good, pleasant and essential presentation by the trainer. There was practicality of the techniques and the explanation with examples. The trainer was pleasant, smiling and very explanatory.
Very useful and efficient seminar. The trainer is excellent. The 3 hours passed without getting tired at all. Everything she told us was very helpful.
The time for this seminar was worth it, it gave me very positive messages, positive thoughts and strength. Excellent approach of the trainer, very good in the discussion and very communicative.
The seminar was informative at all levels. We received useful information through exercises and videos. At the same time there was a dynamic presentation and argumentation by the trainer with very helpful management knowledge in general. Mr. Mouzouris was friendly, illustrative and very transmittable.
Dear Mr Yiannaki Mouzouri permit me to express my warmest thank you for the semester January – June 2012 and the supertp teaching during the Business Management Programme that enriched by knowledge and skills. I have already applied many of what we were taught. I wish you to continue training and sharing your valuable knowledge with others.
The seminar covered very interesting subjects
Informative seminar! The trainer created a very pleasant atmosphere.
Very interesting seminar that has given same good routs that can be used in our daily routine
It was very interesting, I learned something new.
Very Pleasant Programme! It helped me personally to put my personal goals and try to implement them respecting the timetables that I have specified. I have learned to use what I have been taught regarding office management, communication as well as how to manage conflicts and disagreements in my workplace. Thanks to both instructors for the time spent and the patience they showed.
The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!
A communicative seminar that improved the way in which work data was perceived, which was very high. Vasiliki is contagious, explains and analyses issues with tangible examples.
Very an interesting programme. It is an opportunity to learn many methods and implementation of them in practice. The trainers were very good with clear and detailed instructions.
Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.
The seminar was very interesting and different. Vasiliki was pleasant, very transmittable and was keeping the interest of the participants throughout the duration of the seminar.
The seminar purpose was clear and was able to convey our message how to manage our anger. The course was very practical with reference to actual examples and exercises.
Very good seminar! The trainer was full of energy and positivity.
The seminar was completely informative in regards to Marketing with many examples and tools very helpful. It was clear and educative. Mr. Mouzouris was very contagious, clear and enjoyable in the presentation of the seminar!
The seminar was exactly as mentioned on the title. It provided both management and leading information that will help us in the future both professionally and personally. I think that the advantage of the seminar was Mr. Υiannakis, who had knowledge in the Shipping section, also the fact that there were exercises for the better understanding of the seminar the content. Also, the material given was very helpful. At the same time, Mr. Υiannakis was very illustrative, dynamic, communicative, ex… Read more
Enlightening seminar with a very positive approach of the trainer to all participants. Very descriptive on the content and gave us many examples. Ms. Christofi is a very pleasant person. She managed once again to keep us alert, and it was not tiring at all! Se is Unique!!!
A very helpful seminar! I got many ideas and ways on how I could organize an event and promote a product or an opening of a shop.
Excellent Trainer! He gave us many useful tips that will help us a lot.
Informative and very comprehensive seminar! The trainer was expert on the subject and very transmittable.
I am glad that so young people can train older people than them. The seminar makes you try and not surrender as hard as it may be
Very constructive Seminar, we learned ways to receive outstanding debts that I have never thought of. Mr. Yiannakis is an excellent trainer.
The transmissibility of the trainer it can’t be described!!
I really enjoyed that seminar! It will help me a lot with my job!
Very pleasant program. Very interesting topics that enriched our knowledge in office management and effective communication.
A lot of training with very good presentation of modern methods of purchasing and suppliers management with excellent presentation.
The seminar was pretty clear with a trainer full of energy and knowledge about the subject taught. The direct communication of the trainer stood out .
Pleasant programme and just to the point! The trainers were very pleasant and transmittable.
We have learned basic tips about our work and how we can emotionally and psychologically communicate with our colleagues in order to have better cooperation, teamwork and efficiency. We also learned about the right way to deal any kind of conflicts. Ms. Vasiliki was very friendly, clear and understandable to what she was carrying. At the same time we had very good communication with all the participants.
Very good seminar! The trainer was really transmittable and used real life examples and case studies. The presentation way did not let it become boring.
It was perfect… We gained a lot of useful knowledge from an excellent trainer!
An interesting seminar with practical practices. Excellent the trainer!
Very Good presentation and useful seminar! The trainer was very professional.
Very interesting and effective seminar. We learned ways to handle the debtor’s excuses. The trainer was great.
Entertaining seminar! I gained all the knowledge and skills I expected.
Useful seminar, which helped me to see things from a different angle. The trainer used exercises and examples to help us implement in practice what we learnt.
Interesting, effective and timely seminar! The trainer was an expert of the object and the material is very good.
I am very happy with the seminar. The seminar had a very interesting presentation that did not let me being bored! The atmosphere was very pleasant!
An interactive and enjoyable seminar, there was an exchange of views and we were given several examples. The trainer was very happy and passionate with what she was doing and answered all our questions.
A constructive seminar and very helpful in understanding and using the methods for collecting outstanding debts. We have learned ways of how to deal and manage bad customer behaviors.
It was very efficient. I have more knowledge on how to deal with conflicts and disputes in the workplace!
The seminar is very interesting, it instructs you fully about the telephone service and customer relationship management. Through the seminar I managed to improve my telephone service and got useful material!
It encourages you to see and hear the other person’s position before you speak or make decisions. Most of what was explained to us is applicable. Gaining knowledge for better staff management. The trainer was very transmitable!! A very pleasant presence radiates its positive energy.
Productive, entertaining, training seminar with discussion and examples from everyday life. The trainer was very knowledgeable about the subject.
Informative and constructive seminar!
Very good seminar! Properly configured seminar that will help me both in my work and in my personal life.
A truly remarkable program with contagious trainers who managed to marry the theory with practice and to stimulate our interest with reasonable examples from our everyday life. Thank you very much. There was an excellent presentation of the material in a very pleasant way. Stimulate participation of attendees and encourage expression of views, perceptions and experiences. Also learning empathic practices. Both Ms. Vasiliki as well as Mr. Yiannakis were excellent, they managed to keep the partici… Read more
The seminar is well organized and the notes provided are complete. I consider the seminar’s advantage of the exercises done during the seminar. They give a better understanding of the content. Booth instructors were with transmissibility and enthusiasm for the subject they train.
A very helpful seminar with points to develop properly mindset regarding the people and cultures of organizations. We learned and developed a mindset on how to manage people effectively in a company. The trainer was very motivating.
I really appreciated those 3 days of the seminar, I will focus based on the cookie example. The communication between us was very nice, we helped each other to be positive. Vasiliki is a great trainer, I give her 10/10! We clearly improved our way of communication thanks to her amazing advises.
The trainer is approaching with a method that makes the course even more interesting.
Informative and concise seminar. The trainer was an expert on the subject!
Acquiring knowledge from a certified tutor and a more professional point of view
It has been a very well presented seminar straight to the point, with a very clear speaker (Mr. Mouzouris)
Very practical and interesting seminar! Excellent trainer!
Very good seminar! It taught us practical ways of anger management and put me into the process to use them in my everyday life.
Through this seminar we learned about activating the parasympathetic part of our brain! At the same time, we were given important techniques and methods to deal with stress immediately. Ms. Christofi was very contagious and had examples for all occasions which makes it easier to memorize the things she presented!
It was a very useful and pleasant seminar where there was clarity in its content. The trainer was contagious and excellent.
Very good seminar for me that I did not have academic knowledge for economics or any similar practice.
Constructive seminar and right to the point! The presentation of Vasiliki helped me to understand / use more constructively what I already know.
Very good seminar! The trainer was informed and well trained on the subject! She was also very transmittable.
Interesting and very pleasant seminar! Very practical and the new knowledge we gained will surely benefit us!
The trainer was very good and very transmittable! Excellent seminar in its entirety!
The seminar was quite important, useful and necessary. We learned new words and new writing structure.
Very satisfying seminar! We learned analytically the facial and body reactions so to interpret them in the right way.
High-level seminar with interesting topics. The trainer was excellent and constantly made sure that we realize sufficiently the desired topic. Moreover it was very important that she was using real examples from everyday real situations we face.
The seminar was clear and all the observations, information and comments were based on documented examples.
Very understanding seminar that gave me several solutions to issues that concerned me. Very good presentation of the trainer, which was great.
Very informative seminar based exactly on the topic. In general, it was very interesting related human professional relationships. The trainer was very positive and very communicative.
The programme was pleasant and understandable. Our Trainer Mr. Mouzouris was fully qualified, friendly, very informative and always willing to answer our questions. I strengthened my knowledge in all topics relating Human Recourse Management
Interactive and interesting seminar that made me reconsider and to see more closely small daily movements that we all do.
It makes you thinκ generally. You learn how good is to make plan in your life
Interesting, very positive. Teaching, helped us to learn more about better customer service in a pleasant environment. Excellent trainer.
Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.
Understandable and very practical for implementation and improvement for everyone. Documentary and contagious Mr. Mouzouris!
One of the main advantages of the seminar was the knowledge and the energy of the Trainer Mr. Yiannakis Mouzouris and also the content of the seminar.
Comprehensive and to the point.
An excellent, useful and helpful seminar on improving my skills. The trainer was excellent.
Well organised and very well presented seminar! We really learnt how to build a Business Plan step by step.
Very informative seminar. We learned how to manage our time properly and to handle the complaints effectively.
Very positive seminar, we gained knowledge and useful information. My congrats to Mrs. Vasiliki she was very good!
Extremely helpful for any person in charge regardless the kind of business /organization. The trainer used living examples from everyday life and it was easier to understand the theory. Mr. Mozouris was very good. Contagious, enthusiastic and kept the participants’ interest at a high level.
Very interesting seminar that gave me practical tools in order to know how an internal audit is carried out. The excellent trainer gave us good examples in order to understand all information given.
Very useful, Thank you!
The seminar was really helpful for me personally. A very good trainer, explaining with the easiest way possible. BRAVO Mr Yiannakis Mouzouris. Knowledge I have got, I will definitely use it in our office. Thank you.
Very informative seminar. Just to the point.
This seminar was extremely useful for us these days. We found out all the mistakes we make and found possible solutions on how to avoid them. The advantage od the seminar was to improve our skills on a new and more professional level. The trainer was very professional and very smart person. I would like to have more seminars with her in the future in order to complete my goals and avoid any mistakes in the future.
The seminar has many good and clever ideas. We gained useful skills to cope with the demands of our workplace.
We learned how to transform our written communication with clients or associates into impeccable! Our trainer continually gave us examples for better understanding of the seminar. Excellent!
An original, useful and life change seminar where I have learned how to act in action what I want to do. The trainer was good, contagious, welcoming and very comfortable. I loved her !!!
Interesting seminar, I met the demands I had on this issue. Transmissivity, pleasant trainer. The theory was always presented with examples and there was communication and dialogue with the participants.
Interesting and very communicative. We were given key words. The trainer was very kind and very good in her specialty.
The seminar was very interesting and effective, with a very good material that I will use to my daily tasks. The trainer was very good and transmittable.
Very interesting seminar and very well organized. Useful and important and I strongly recommend to everyone to watch it. Ms. Vasiliki is very good, contagious and adorable trainer. She transfers her knowledge and positiveness. Very good at managing and organizing seminars.
We hereby confirm that Conicon Ltd had been delegated to assist with the development and implementation of our Company’s Quality System, which meets the requirements of ISO 9001. It gives us pleasure to further confirm that the above mentioned Quality System was established in conjunction with the excellent co-operation of Mr Yiannakis Mouzouris, who was the responsible consultant during the implementation of the project.
Live seminar with many examples, very good trainer.
Interesting, practical and helpful. Rich in content and very informative. Scheduled in beautiful space. Presented by experienced passionate trainers who brought us knowledge and useful information. Vasiliki was full of positive energy and I really enjoyed the seminar and I got some useful information about my personal and professional life. Mr. Yiannakis was very contagious. Both trainers were very good.
The seminar was clear and very useful. The trainer was very good and I think the way she did the seminar made it very interesting. She also used practical examples which helped in understanding the seminar.
Fruitful and educational seminar. The trainer was excellent with very good transmissibility.
Very enthusiastic trainer! Excellent seminar!
Very pleasant! But above all it was very constructive, informative and educational! You become addicted to Mr Mouzouris and you do not want other trainers!
The seminar was very interesting. I think that it really helps the participants to develop their confidence. Very practical seminar by an excellent trainer!
The seminar was very informative and made for a variety of industries. There was a friendly approach, it was not boring, and examples were presented through personal experience. The trainer was excellent, positive, functional, communicative and gives her attention to everyone.
Very informative. We were given the opportunity to learn many new things / methods that can be used in our personal and professional lives. Vasiliki was very contagious and understandable.
Well trained. Very helpful not only for professional but also personal life. The trainer Mrs. Christofi is very good and helpful.
A professional approach to daily communication with our fellow humans. We are strong that we have Ms. Christofi in Cyprus.
Well prepared seminar and it covered all stages of a Business Plan. It was interactive and flexible. The trainer was excellent, in presenting and coaching.
A very helpful seminar in order to be able to handle your anger. Immediate and in-depth implementation with real life case studies. The trainer was excellent!
An excellent seminar that everyone has to attend!
Vivid seminar with very good examples. There was participation by all participants.
One of the best programmes from which you can gain knowledge and enrichment of views.
The trainers are excellent!! One of the few that keeps your interest after so many hours.
Through the seminar of Secretary Personnel we learned more things than we knew! Excellent trainer!
Highly professional, awesomely helpful seminar! It aimed at improving ourselves with techniques that are very useful both in the professional field and our personal lives.
Very helpful and inspiring seminar! The trainer is very transmittable and positive!
Excellent program that gives all the necessary supplies to the participant in order to develop both in personal and professional level.
Clear and understandable seminar with an easy-to-use material. There were several exercises to understand and consolidate the essentials of the seminar. Ms. Christofi was very pleasant. She knew the content of the seminar in depth and through very good examples she has solved all of our questions. She was clearly expressed, encouraging discussions, creating a pleasant climate of communication.
Justified, comprehensive with appropriate teaching methods. A programme which equipped me with a lot of smart tools regarding to modern business management. The effective implementation in my workplace proves the suitability of the programme.
Excellent seminar! It gave us an overall understanding on how our attitude and body language affects our daily lives. You get to learn about how to improve your confidence through practical ways.
Interesting seminar with lots of information on the subject of human resources management. The trainer was great, transmittable and very passionate about what he does.
Great seminar! The information of the seminar can be used even outside of the workplace! The trainer taught us that each person has a different character and the best way to avoid conflicts is to communicate
The trainer was very well trained. The seminar was notable and useful
The seminar was up to the point, without any unnecessary information. It gave us the correct bases for the perfect organization of an event. Vasiliki was excellent! With a lot of knowledge, fresh ideas that combine with οur time and also very transmitable!
Very interesting seminar with real examples kai practical exercises. The trainer was very positive and well-aimed.
I learned several new things that I will try to apply both in my personal and in my professional life. The trainer was knowledgeable and very transmittable!
Interesting seminar and to the point! It helped me to remember some basic principles. Several examples have been given, which helps to better understand. The trainer was enthusiastic and contagious.
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
It was perfect!! We learned many things and this will help us both in our work and in our personal lives.
A very helpful training and the trainer was transmissive.
Clear and complete seminar. There were presented right ways of dealing with conflict situations with customers.
Mrs Vasiliki was smiling, very positive and transmittable and explained us everything in detail. I appreciate her very much! The knowledge she transmitted to us are immeasurably helpful to change our thinking both in our personal and our professional lives. Thank you very very much!!! Good luck in your life and your career in your workplace!
A very useful seminar that would help me in the field of my work, it was very organized presentation.
Very important and efficient to in order for us to conceive and achieve our goals. It was something important that it has been done long time ago. Correct and changed thinking about the business. Change of attitude and clearer aim we must have. The trainer was excellent, very reasonable and successful in his advice!
The seminar was very good. It was enriched with examples, videos and conversation. Very “alive” seminar.
Perfect Seminar for our sector
The seminar was effective and I learned many useful things about the collection of outstanding debts.
The seminar was very interesting, with enthusiastic attendance by the Trainers. There was structured material in the presentation, referring to examples of everyday life, both in professional and personal life, to assimilate information. The trainer was very good, very contagious, he managed to keep the interest alive throughout the seminar.
An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.
From this seminar I got help in managing my committee. There was conversation and ways of how to better address people. Very good Mrs. Christofi with correct solutions to problems and good transmissibility.
Excellent seminar! Advantage of the seminar was that you could ask for anything that may concern you for your own domain, so that you helped.
The seminar was excellent. The examples mentioned were realistic, close to reality and not to the theory. Excellent trainer.
Great Programme! It had a clear purpose and the trainer was an expert of the certain field.
The seminar completely covered my expectations and my personal needs for knowledge and skills enhancement. The trainer fully held the subject. Outstanding, transmittable and passionate. Highly recommended.
Very useful seminar that taught us how to manage anger and deal with various issues. Vasiliki was Perfect!!!
The subject of the seminar was very helpful and training for me personally.
Very interesting. We were given solutions / suggestions on many issues that concern our everyday life, both at a professional and personal level. There were many examples to get a better understanding of the subject. Both trainers were very contagious .
Very constructive and educational seminar! We were given ideas for organizing and carrying out the changes.
Excellent presentation from the trainer.
Constructive Seminar, in to the point!
Effective stress management seminar. There was discussion between the participants and a lot of examples with solutions. Vasiliki was excellent and very communicative with all the participants.
Clear and effective seminar!
I am amazed by the Leadership Workshop. Usually I am not easily surprised, but today I was !!! So much concentrated knowledge and direct transmissibility by the highly experienced trainer Mr Mouzouris, step by step guiding us to understand everything we need to change in order to achieve every goal we put into our minds!! Bravo! I recommend it highly!! The highest level!
Consultative and informative seminar. We have renewed our knowledge and through what we have learned there will be better results and organization in our work. The trainer was very good.
Very helpful seminar on how to handle difficult debt collections effectively. The seminar was held in a pleasant environment and we learned how to improve our work and behavior. The trainer was remarkable with communicability and pleasant personality. He explained everything to us.
It was a really helpful seminar and I was felt pleased that we participated as a company. We got new ideas and methods that we will use to improve our job and the company. The trainer was excellent, all the examples he presented were at the point to understand the meaning.
Excellent, informative, clear and interesting seminar on managing outstanding debts. The trainer was Excellent!!! He presented the seminar with many and understandable examples.
Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.
Interesting seminar on outstanding debt collection. The trainer was very efficient.
The seminar was very interesting with a useful material. We learned how to develop our skills and how to handle stress, conflicts and crisis. The trainer was very transmittable.
Very interesting seminar. We learnt the ways so that we can achieve our goals with diplomacy, reliability and discretion.
We got interesting and important information, such as information on how to be developed in our field. The trainer was very good and gave us many examples. All of the questions we had were solved through the presentation of the seminar.
Very good seminar and very helpful not only for business but also in personal sector. The trainer Mrs Christofi was very good, transmittable and helpful.
Very good seminar! It will help me a lot.
Very educative, we were given the knowledge to deal with the existing ones. Mr. Mouzouris was very good.
It was well organized, and the trainer sufficiently qualified and explanatory
Very interesting and comprehensive seminar combining theory with practice. The trainer was highly transmittable and was constantly keeping the interest.
A beautiful and substantial seminar that shed light on many aspects of the personal and professional formulation of our lives, which sought recognition for the most correct orientation. The trainer was excellent 10/10 !!
Very pleasant and understandable seminar! I understood how to manage myself when I get angry and to understand the others.
A very constructive seminar that kept the interest unimpaired from beginning to end. Applicable in practice along with knowledge. The trainer was very positive and transmittable.
We have learned ways to improve customer service. Very explanatory seminar containing exercises and role playing. Very good trainer.
There was teamwork at the seminar. It was raised emphasis in verbal and written communication in professional way. We have learned positive words and how to write correctly with confidence. Practical and easy ways to communicate with customers over the phone. The trainer was excellent!