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Through this seminar we renewed our information and knowledge.
The trainer is perfect! She can transmit the knowledge she owns. Great Seminar!
Very good trainer and very good analysis.
Very informative and interesting seminar!
Constructive seminar! Excellent
It is an ideal human resource management programme. The trainers were impeccable and ideal for the presentation of the programme. I managed to keep our interest from the beginning to the end.
Very helpful, interesting and productive seminar!
Interesting seminar, understandable and in many parts offers “food for thought”. Short, understandable and gives key points on how to improve our communication management strategy. Vasiliki was communicative, perfectly understandable during the presentation and willing to answer any questions.
Very good and pleasant seminar!
Constructive seminar and very essential!
Clear, essential and very useful seminar! I really did not find any disadvantage.
It was a very useful and pleasant seminar where there was clarity in its content. The trainer was contagious and excellent.
Through this seminar we learned about activating the parasympathetic part of our brain! At the same time, we were given important techniques and methods to deal with stress immediately. Ms. Christofi was very contagious and had examples for all occasions which makes it easier to memorize the things she presented!
Very useful seminar consisting of a group of different ages and experiences. There were useful discussions. It was very positive and our trainer asked us some useful questions. She was very transmittable and positive as a person.
The seminar is well organized and the notes provided are complete. I consider the seminar’s advantage of the exercises done during the seminar. They give a better understanding of the content. Booth instructors were with transmissibility and enthusiasm for the subject they train.
Updating and improving the use of a warehouse to reduce the execution times of orders. Also, information on the safety and proper operation of a warehouse. The trainer was excellent with full analysis of each topic, through examples and questions.
Perfect! Very educational seminar and I’m sure that it will help me very much in the future.
A 2-day seminar that though us the correct ways od using verbal and written communication in regards to the customer service approaches. The seminar is important in terms of changing our aspect of how we have been dealing so far with customers and its basic advantage is the fact that it pins down the specific wording that needs to changed by us! Vasiliki Christofi has a very good approach and communicates and knows her subject very well.
Through this seminar I found solutions to several issues that I did not know how to manage my everyday life. The trainer was very positive and communicative.
Beautiful and constructive dialogue that motivates change of thinking.
A rich in content seminar with specific and in practice examples for better understanding. It was a combination of visual examples and written exercises. The trainer was well educated on the subject with a lot of examples and explanation on all of our questions.
Very constructive seminar. The fact that I was very negative about blind sales made me look it at the positive way and try it. The trainer was amazing.
The seminar was very useful. It helped me thinking more positive and how to control my anxiety. Mrs. Vasiliki is very kind, positive and she gave us a lot of tips! Thank you very much Vasiliki!
Pleasant and enjoyable seminar which gave us useful tips that can be used in our workplace. The time passed pleasantly and constructively through the presentation of Vassiliki. Vassiliki is very happy, positive, communicative and transmits her knowledge happily.
A very helpful seminar in order to be able to handle your anger. Immediate and in-depth implementation with real life case studies. The trainer was excellent!
We learned how important is the body language at customer service and also, we had many examples through role playing. The trainer was excellent 10/10!!!
Very informative. We were given the opportunity to learn many new things / methods that can be used in our personal and professional lives. Vasiliki was very contagious and understandable.
Very constructive Seminar, we learned ways to receive outstanding debts that I have never thought of. Mr. Yiannakis is an excellent trainer.
The Programme helps to approach the issues related to HR Management from another angle. You acquire knowledge in handling situations in the work environment and gives new ideas to implement practical ways to improve staff performance.
Excellent program that gives all the necessary supplies to the participant in order to develop both in personal and professional level.
Interesting with educational character. Update of knowledge and started using the correct way of verbal and written communication. Very good trainer.
The seminar was very interesting and I think the trainer managed to transfer how a business plan is prepared.
A very interesting seminar, with clear content that can be useful to everyone. The trainer was pleasant and approachable.
The seminar was very inspiring and helps to expand your knowledge in order to use them effectively at your work.
The Trainer was Excellent – Excellent Programme! Continue like that!
Very good seminar!
The trainers were knowledgeable on the subject, correct organization and material. The phrase “win-win” characterizes the programme strongly
The seminar was rich of content and on the point. We identified the origin of issues and how to deal with them effectively. The trainer was excellent and proficient on the subject.
Very useful, it helps to understand the meaning and mechanism of Marketing. Very good trainer!!!
Useful and helpful seminar with rich material and many examples. We received a lot of advice and practical information. The trainer was very good and helpful.
It gave me the opportunity to meet others with similar interests and concerns in their professional career. It was especially helpful to brush up my knowledge in the field and encouraged in order to go ahead and put team goals.
Pleasant and understandable seminar! We learned practical methods and techniques for effective written communication.
Very good Programme! Ordinary trainers teach the trainees to succeed. Great trainers teach their trainees how to convert their failures into success. The trainers of the Programme are the best because they try to bring the best in us. Thank you both!
Very interesting, informative, imaginative and very communicative seminar. Rich content with real examples and use of technology such as promotional spots. Mr. Mouzouris is perfectly trained, contagious and descriptive.
The seminar was very use useful and informative. The trainer clearly presented the material and she was very effective communicatively.
From this seminar I got help in managing my committee. There was conversation and ways of how to better address people. Very good Mrs. Christofi with correct solutions to problems and good transmissibility.
The seminar was very interesting and different. Vasiliki was pleasant, very transmittable and was keeping the interest of the participants throughout the duration of the seminar.
This seminar helped me a lot in learning things I was not aeare and will definitely use in my business. The trainer was excellent.
A “MUST” seminar for business that have to deal with the full meaning of Customer Care
Very informative program with valuable practical examples and very experienced trainers. It provided useful material for businesses / organizations.
Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.
It was well organized and the trainer was qualified and informative! I am really happy I participated in this seminar!
Very interesting seminar, our knowledge was enriched about the correct service to customer/ colleagues / directors. It helped us improved as secretaries.
It was very interesting, I learned something new.
Very good seminar! The trainer was direct and transmittable!
Very interesting seminar! We were given very helpful advice immediately applicable to any type of business
Very informative seminar based exactly on the topic. In general, it was very interesting related human professional relationships. The trainer was very positive and very communicative.
Constructive, exchange of views and opinions and correct information on the modern method of managing markets and suppliers. We have learned general knowledge and solutions on issues concerning our work environment. The trainer was impeccable, with efficiency, knowledge, experience and humor!
We learned new ways of customer service through the presentation and transmissibility of the trainer who was Fantastic!!!
The trainer was very good. The seminar was interesting with very good material!
The seminar was really helpful for me personally. A very good trainer, explaining with the easiest way possible. BRAVO Mr Yiannakis Mouzouris. Knowledge I have got, I will definitely use it in our office. Thank you.
Perfect! Just to the point.
Very Pleasant Programme! It helped me personally to put my personal goals and try to implement them respecting the timetables that I have specified. I have learned to use what I have been taught regarding office management, communication as well as how to manage conflicts and disagreements in my workplace. Thanks to both instructors for the time spent and the patience they showed.
We got a lot of insightful information and it had a lot of practical examples. The trainer has a thorough knowledge of human behavior. Insightful!
Live seminar with many examples, very good trainer.
Highly professional, awesomely helpful seminar! It aimed at improving ourselves with techniques that are very useful both in the professional field and our personal lives.
Productive, entertaining, training seminar with discussion and examples from everyday life. The trainer was very knowledgeable about the subject.
Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.
Very good seminar with detailed explanations that solved all my questions about warehouse management. The trainer was very good, he answered all our questions.
The seminar was very helpful in terms of debt settlement solutions. We got a lot of knowledge and practical methods for dealing with debtors. Excellent trainer!! Very helpful and very illustrative of problems and solutions.
The seminar was rich in content and really good! We learned that whatever you do, you have to do it with passion because that makes the difference and you will definitely succeed that way! Vasiliki locates our hidden passion and help us to succeed the goals that seem impossible!! I am excited!
There was teamwork at the seminar. It was raised emphasis in verbal and written communication in professional way. We have learned positive words and how to write correctly with confidence. Practical and easy ways to communicate with customers over the phone. The trainer was excellent!
Pleasant seminar! The trainer was very good and gave many examples for better understanding. Surely the knowledge will be very useful in all areas of my life.
Very helpful customer service seminar, once again I had the opportunity to learn from Basiliki who is Perfect and I Love her!!!!
Very interesting and enjoyable seminar! It will surely help me a lot to improve myself in my work. Vasiliki is very transmittable, transmits confidence and you never get bored!
Direct, constructive and well-structured seminar ! The trainer adapted the course to the needs of participants.
Interesting, very positive. Teaching, helped us to learn more about better customer service in a pleasant environment. Excellent trainer.
The seminar was effective and I learned many useful things about the collection of outstanding debts.
It was an efficient seminar, understandable, and the trainer tried to impart our ours and our clients’ psychology. We were given many examples and there was dialogue between the participants. Ms. Vasiliki is a pleasant person who transmits positive energy, resulting in a successful seminar.
An interesting and very useful seminar from which we received the right ways of communication. The trainer was Excellent.
The trainer was flawless in the object, was well aware of the issue and could manage all the questions of those who attended the seminar
The summary of the seminar was focused on the key aspects of customer service in a very detailed way. We were given guidelines on how to handle the customer better an also we were given positive words that can instantly enhance our communication with the customer.
Interesting and well performed seminar. Mrs. Christofi was very contagious and gave us many of her knowledge based on the subject.
Excellent Seminar! Everything was explained very clearly and effectively, with many examples that helped to clarifying the whole procedure. It was very productive, very well organized and to the point!
A very helpful seminar for both, my personal and professional development. You learn how to see the things that happen to you every day differently, with the right way, the right words and expressions for written communication. Also how to reduce stress of pressure at your workplace. Ms. Christofi is a pleasant personality and very communicative. She can transmit in words and examples her knowledge.
Very enthusiastic trainer! Excellent seminar!
Very good seminar! It will help me a lot.
Interesting seminar with lots of information on the subject of human resources management. The trainer was great, transmittable and very passionate about what he does.
Great seminar! The information of the seminar can be used even outside of the workplace! The trainer taught us that each person has a different character and the best way to avoid conflicts is to communicate
The seminar was very interesting, with enthusiastic attendance by the Trainers. There was structured material in the presentation, referring to examples of everyday life, both in professional and personal life, to assimilate information. The trainer was very good, very contagious, he managed to keep the interest alive throughout the seminar.
Useful and interesting seminar with many practical examples. The trainer was contagious and vivid.
Very good seminar! I gained many new skills and it helped me understand how to properly communicate my image and my professional profile. Actually there was no disadvantage to this seminar.
Interesting, effective and timely seminar! The trainer was an expert of the object and the material is very good.
Smile!!! Be positive. There is always a brighter side of things. Ms. Vasiliki Christofi is the “positive energy” in person. The seminar was very helpful with examples and interesting notes. Thank you very much !!!!!
The seminar was clear and all the observations, information and comments were based on documented examples.
Very informative seminar. I solved all the questions I had about the cash flow!
Psychological empowerment for stress management. The trainer was communicative, full of positive energy and transmitability.
The seminar purpose was clear and was able to convey our message how to manage our anger. The course was very practical with reference to actual examples and exercises.
This seminar covered and helped me to understand the way of thinking in order to distinguish the price of the product from its true value and how to promote it easily . The trainer was very good.
Helpful seminar for basic and major accounts / budgets and information on assessment techniques
Leading professional training and management consulting firm based in Limassol, Cyprus.
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