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Very interesting and useful seminar not only in business relations but also in the wider life of each person. We learned new ways of thinking, managing anger and conflict. The trainer was great!
We learned how important is the body language at customer service and also, we had many examples through role playing. The trainer was excellent 10/10!!!
The trainer is approaching with a method that makes the course even more interesting.
Very good and useful seminar that will contribute to our personal and professional improvement! Mrs. Christofi was wonderful!
Pleasant and participative seminar! The trainer was very transmittable with objective approach.
Very interesting seminar with real examples kai practical exercises. The trainer was very positive and well-aimed.
Very interesting and enjoyable seminar! It will surely help me a lot to improve myself in my work. Vasiliki is very transmittable, transmits confidence and you never get bored!
Interesting seminar and to the point! It helped me to remember some basic principles. Several examples have been given, which helps to better understand. The trainer was enthusiastic and contagious.
Very interesting with communication between all participants something that made the seminar not boring. There was a smooth flow and continuous participation from all. Ms. Christofi is very contagious and communicative and has her way of keeping focused.
It was a clear course, understandable, well-structured and with very interesting topic! It provides you with essential knowledge and information that you will need both in personal and professional life.
It was well organized and the trainer was qualified and informative! I am really happy I participated in this seminar!
The seminar completely covered my expectations and my personal needs for knowledge and skills enhancement. The trainer fully held the subject. Outstanding, transmittable and passionate. Highly recommended.
I would like to thank Mrs Vasiliki because I improved my ability in Written Communication. I gained many skills and tips that will surely be very useful in my life.
A constructive, enjoyable and interesting seminar where there was an exchange of experiences and all our questions were answered. Vasiliki was perfect and had excellent communication with all participants.
The seminar was very helpful, to the point! We learned practices on how to improve our communication with diplomacy. Ms. Christofi was very good, affordable and willing to answer all our questions.
The seminar we attended today was very interesting and very useful especially in the way of managing different people. At the same time, we learned several techniques that we can be applied through proper organization and tactics. The presentation of the material was great through the pleasant and great personality of Mrs. Christofi.
Mr. Giannakis, hello. I am Christos by UMAR and I was in the seminar today. I came in very bad mood, as I went to previous seminars, but your way, your transmissibility, your mood and your knowledge made me want the seminar to keep going. With such people like you, Cyprus has a future. Congratulations!
Useful seminar! Excellent trainer!
The information given were very important for proper customer service. We were provided some tips that helped us manage difficult customers. The presence of the trainer was very pleasant.
A very interesting seminar, with clear content that can be useful to everyone. The trainer was pleasant and approachable.
This seminar is a necessary tool to identify the mistakes or find the right way to enhance our company profile. It is tactile. We left with a lot of new data regarding the promotion of our company. Mr. Mouzouris has transmissibility, “it says” simply and comprehensively. It is excellent and immediate. Excellent use of both Greek and foreign vocabulary and terminology. He gave many examples and made it perfectly clear. The time has passed very pleasantly and constructively.
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
We learned how to be more responsible, how to organize ourselves and the team, how to be more communicative about the goals and how to manage new crisis. We had a lot of exercises and learned new words. The trainer was very good and passionate with his job.
Very good seminar! Properly configured seminar that will help me both in my work and in my personal life.
The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.
Comprehensive and interesting seminar. The main advantage was the experience, comfort and transmissibility of the trainer.
Constructive seminar where we learned about the recognition of behaviors, proper dealing and handling of problems and people. The trainer had immediate contagion and there was a pleasant environment.
Useful and interesting seminar with many practical examples. The trainer was contagious and vivid.
Attentive seminar by an excellent trainer who knows how to raise interest of participants
It was very helpful seminar especially for participants who work in large companies. It can help any business, especially now that we are in a period of crisis, to increase our clientele. The trainer used many practical examples.
Very enlightening and informative seminar on the subject. The trainer has used many examples to understand the seminar and help us improve our profile. It has achieved its objective as a seminar to make us realize who we are and what we want to achieve in our lives.
Interesting seminar that helps you broaden your knowledge in communication! Communicative, pleasant and makes you understand the importance of communication
Comprehensive, informative and very useful seminar!
Transmittable and useful seminar for the modern needs of companies where we learned how necessary the implementation of KPIs is. It was adapted to modern needs through real / realistic examples. The trainer was very contagious with a lot of knowledge and passion for what he does and very good knowledge on the topics of the seminar.
Very useful seminar and the trainer was very good and contagious.
Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.
A very helpful seminar with points to develop properly mindset regarding the people and cultures of organizations. We learned and developed a mindset on how to manage people effectively in a company. The trainer was very motivating.
It was an excellent seminar that gave us the opportunity to have a very constructive dialogue with people from different places, different professions and ages. The trainer of the seminar was very positive and kind and gave us practical ways to manage anger, stress and tension.
Dear Mr Yiannaki Mouzouri permit me to express my warmest thank you for the semester January – June 2012 and the supertp teaching during the Business Management Programme that enriched by knowledge and skills. I have already applied many of what we were taught. I wish you to continue training and sharing your valuable knowledge with others.
A very interesting seminar that is worth attending. We were given targeted examples with results that aimed at solving the problems facing the listener. The trainer was communicative with a targeted approach. Simplify the subject for a better understanding of the participants and with positive energy.
It was a very informative and interesting seminar. There were examples and exercises that we solved, and which made us understand better the topic of the seminar and see in practice how Customer Service is done properly.
Very interesting seminar! Clear seminar, very skilled trainer with excellent knowledge of the subject.
The seminar was amazing and interesting from which we learned about proper behaviour towards customers. The trainer was very transmissible.
A valued seminar, which gives helpful advices, practices and knowledge for people who are managers but don’t have academic knowledge in Management.
Very good and constructive seminar!
The seminar is very useful for our work and ourselves. It is really worth it for someone to participate. It is very interesting and the trainer very transmittable and well prepared for the seminar. The seminar helps you improve your skills in both written and oral communication. Those who want to become better at their job and work without stress and with confidence should urgently attend it. Mr Yiannakis we thank you!
Very good seminar enriched with knowledge on financial issues. Fresher of knowledge in the Accounting and Economic factors / coefficients.
Extremely interesting seminar!
Excellent!! An incredibly interesting seminar! the trainer is Excellent! For me, it is an example of a lifestyle!
This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.
Lively, comprehensive and objective seminar with clear goals. The trainer was very transmittable.
Very practical and interesting seminar! Excellent trainer!
Very good seminar! The trainer was full of energy and positivity.
Constructive seminar on professional and personal level. Educational, informative and well understood material. The trainer was Excellent. Very communicative and she presented to us very good examples.
The seminar was perfect. We learned many new words and phrases for better written communication. The trainer was excellent.
Successfully constructive, comprehensive. It satisfied my demands. Implementation at a personal and professional level and improvement of the way of dealing. Ms. Christofi is an excellent person, a remarkable scientist, a positive, pleasant, contagious, and communicative with excellent training.
Very comprehensive seminar and with easy and practical tips that are applied immediately. The trainer was Amazing!
Satisfactory seminar that met my expectations.
This is a comprehensive seminar on the subject. In this das, where “impersonal” / written communications are becoming more common, the need for effective and accessible communication that conveys positive emotions to recipients is absolutely essential. The trainer was impeccable, approachable and experienced.
Through the seminar of Secretary Personnel we learned more things than we knew! Excellent trainer!
Very good seminar that helped me gain familiarity with SEO tools and approaches.
Very helpful and useful seminar for everyone. We were given practical tools to boost our confidence which will certainly benefit us in our personal lives but also in the advancement in the professional field.
Excellent seminar with very interesting content. It helped us understand behaviours and gave us the tools to improve ourselves. Vasiliki was great and very communicative.
Very structured seminar that aimed at improving our sales techniques. Ms. Christofi was simple and understandable. She encouraged us to actively participate in the seminar.
Very good seminar and very helpful not only for business but also in personal sector. The trainer Mrs Christofi was very good, transmittable and helpful.
One of the main advantages of the seminar was the knowledge and the energy of the Trainer Mr. Yiannakis Mouzouris and also the content of the seminar.
The seminar was enlightening! We acquired new knowledge and the trainer showed us how to face conflicts and disputes in the workplace!
Useful application of customer service techniques applicable to real world scenarios. We got new ideas and ways of thinking presented in a quick and convenience way for easy understanding. Mrs. Christofi was confident and charismatic.
Very interesting seminar, where I recognized elements of body language on me. The trainer was very contagious .
The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with our customers through its transmissibility.
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming was amazing. Along with the positive energy and transmitability of Ms. Vasiliki the seminar was lively and not at all boring and / or tiring. We learned various ways to Develop Modern and Effective Secretarial Skills. I highly recommend! Do not miss it! Ms. Vasiliki was Perfect!! With a smile and liveliness, you are not bored at all.
Very interesting program. Vibrant and with full coverage of all subjects. All messages and lessons came effortlessly through the development, analysis and discussion under the guidance of instructors.
Interesting seminar on outstanding debt collection. The trainer was very efficient.
The trainer was really transmittable! The seminar gave me satisfactory material that is going to help in the future.
Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.
The way of teaching facilitated people who do not have academic knowledge on Human Resource Management. Interesting topics with easy practice.
EXCELLENT (nothing else, only this) EXCELLENT. The trainer was excellent, authentic, enthusiastic, smart, and experienced, she kept the audience alive, despite being online, well done.
A very constructive seminar that kept the interest unimpaired from beginning to end. Applicable in practice along with knowledge. The trainer was very positive and transmittable.
Interesting and very useful seminar for both business and personal purposes. Through this seminar we gained confidence and learned ways to deal with emotions and situations. The trainer was very explanatory and gave us many examples.
Very interesting seminar! The trainer was transmittable and very vivid in the room.
Effective and interesting programme with illustrative real examples, case studies and exercises. The trainers successfully transmitted and kept our interest and attention from the beginning to the end.
Very good seminar! The trainer knew the subject and the discussion was interesting.
Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best
The seminar was very useful and constructive with a very good structure of its presentation. Mrs. Christofi was very good and had impeccable immediacy with all participants.
Very helpful seminar! Clear and constructive. The trainer was very good!
The seminar was excellent, the best part was the Role plays and the interaction between the trainer and the participants. The trainer was Excellent!
Very good seminar, educational and excellent way of teaching. The trainer was Excellent!
Positive development in communication skill. We learned new communication techniques. The trainer was very good.
Comprehensive and very useful seminar! The key features of marketing in five hours. Food for thought and creating curiosity for further research in the topics covered.
A very informative and very helpful seminar with communication and dialogue among all. The trainer was well aware of the subject and could easily transfer his knowledge to us.
Clear, essential and very useful seminar! I really did not find any disadvantage.
The seminar was remarkable and very helpful in the improvement of our debt collection way.
An important, useful and educational training. Very understanding and gave us new keywords.
Helpful, motivational seminar that helps you improve yourself. We received detailed information that were very well explained and examples that helped us understand better the material. The Trainer was Excellent!
A very useful and pleasant seminar that I received useful information related to my job. Mrs. Vasiliki was very detailed, pleasant and dative.
Highly professional, awesomely helpful seminar! It aimed at improving ourselves with techniques that are very useful both in the professional field and our personal lives.
A great seminar based on current data with methods of management and problem solving. It contained rich material with several examples and helped us a lot in Critical Thinking. The trainer is a studied, smart and experienced person who presented examples through the experience and years of service in his profession.
Very interesting seminar! We received very clear points and a lot if tools were given on how to deal with difficult situations in the workplace. The examples given were even clearer and easier to applied Mrs. Vasiliki was very transmitable and kept my interest during the whole day.
The Knowledge that was transmitted through the program is incredibly useful for those who want to become more efficient and useful in their work. It is worth attending this program.
Understanding seminar related to the ISO and its procedures. Mr. Mouzouris was Great and fun with excellent knowledge on the subject.