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Fully understandable seminar, where I got a lot of information that will definitely be useful for me personally and professionally. There were live and clear examples and it was a fully interactive seminar. Mr. Mouzouris was very well acquainted with the object and also got the ability to present the seminar in a simple and illustrative way.
The programme was pleasant and understandable. Our Trainer Mr. Mouzouris was fully qualified, friendly, very informative and always willing to answer our questions. I strengthened my knowledge in all topics relating Human Recourse Management
It was very interesting, I learned something new.
We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.
Very interesting seminar and very well organized. Useful and important and I strongly recommend to everyone to watch it. Ms. Vasiliki is very good, contagious and adorable trainer. She transfers her knowledge and positiveness. Very good at managing and organizing seminars.
We gained a lot of knowledge from a highly trained trainer who is charismatic to draw and hold attention. He is also very transmittable.
Quite informative and essential Seminar
Very good and helpful seminar where we were presented with several examples with photos and videos in order to better understand. The trainer was very good and transmittable.
The seminar was excellent! Very comprehensible and educational. The way of presenting it and the examples presented facilitated the process of understanding the meaning of the seminar.
We have learned ways to improve customer service. Very explanatory seminar containing exercises and role playing. Very good trainer.
Very interesting and useful seminar in order to enhance our communication. Ms. Christofi was very cheerful, knowledgeable and created comfort in the educational process.
Very informative and useful for any seller/trader. The trainer was very well-spoken and had a lot of interesting ideas/ thoughts about selling that he communicated in a very efficient way. The trainer was articulate and well spoken.
Pleasant, informative and helpful seminar! We learned how to deal with conflicts that may arise in our workplace. The trainer was very good with a pleasant presence, positivity and at the same time transmittable!
Comprehensive and very interesting seminar. It has given us guidelines on how we can become more efficient and productive in our work and towards our Supervisor. Ms. Vasiliki was Great!!!
Within a day we learned a lot, specifically about the way people think and deal. Vasiliki was Excellent! She kept my interest throughout the seminar.
Constructive Seminar, very well organized and very helpful.
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
Very interesting. We were given solutions / suggestions on many issues that concern our everyday life, both at a professional and personal level. There were many examples to get a better understanding of the subject. Both trainers were very contagious .
Comprehensive and interesting seminar. The main advantage was the experience, comfort and transmissibility of the trainer.
Very constructive and informative seminar! It will help me a lot.
Very useful seminar from which I got information that can directly help me and my team. The trainer was very transmittable and knowledgeable about the subject.
One of the main advantages of the seminar was the knowledge and the energy of the Trainer Mr. Yiannakis Mouzouris and also the content of the seminar.
Excellent seminar with clear examples
Interesting and well performed seminar. Mrs. Christofi was very contagious and gave us many of her knowledge based on the subject.
The information given were very important for proper customer service. We were provided some tips that helped us manage difficult customers. The presence of the trainer was very pleasant.
I believe that the programme in its entirety was very well structured. It has enriched me with too much knowledge and I am sure that it has enhanced my skills both personally and professionally. The two trainers of the programme are very well trained and very transmittable. I can confidently say that I will return to my company with more appetite and desire to work and to offer with all these I gained from the programme. Finally I feel happy that I was able to take part in the programme because … Read more
The Programme was very enjoyable, understandable, interactive and informative. The topics were very interesting and provided us with comprehensive knowledge in relation to Office Management. Ms. Christofi was excellent and created a pleasant and friendly atmosphere throughout where he kept the interest of the participants.
It was very informative and enlightening!! The trainer was very clear and understandable.
Very interesting and useful seminar especially for us in Sales departments that we communicate with clients. We have learned ways on how we can improve our communication skills. The trainer was very professional and have a very good knowledge of the subject.
Very good and constructive seminar. The trainer encouraged the dialogue.
This Programme covered a new perspective around HR that reflects the modern way of managing people and the Company. Very helpful for a new HR professional or Company owner. We learned how to management our employees correctly, how to think properly and how to separate positions for a HR professional. The trainers were both great!
Satisfactory seminar that met my expectations.
Very practical, with examples and application opportunities. There was an opportunity for discussion on subjects that mattered to the participants.
This seminar helped me a lot in learning things I was not aeare and will definitely use in my business. The trainer was excellent.
A very useful and pleasant seminar that I received useful information related to my job. Mrs. Vasiliki was very detailed, pleasant and dative.
Through this seminar we learned how to review some of our habits. 1 give 5 Stars to the trainer she was amazing.
Energetic, Interesting, opportunity to discuss and interact, Practical well documented and presented. In addition the seminar was not boring at all!!! (not easy to find in seminars).
I already apply what Vasiliki taught me, and the results are really good! Mostly I won that I can remain calm, and this is very important! Thank you so much!
Very good. We had good material and a beautiful presentation. The environment was positive and pleasant. There was a pleasant discussion among all. Ms. Christofi was very efficient with nice discussions and exercises.
Very good seminar! It activated my way of thinking based on the marketing
Very helpful seminar for better customer service and anger management in every case. The trainer was excellent.
I feel that I have gained knowledge and skills through the exercises, that will make the organization of my work less stressful and more efficient. We learned about the best management of an office and the implementation of the programme was pleasant due to the communication grace of the trainer. Ms. Christofi transfers positivity, confidence and is well aware of the subject which she transmitted to us perfectly!
Very helpful seminar on how to handle difficult debt collections effectively. The seminar was held in a pleasant environment and we learned how to improve our work and behavior. The trainer was remarkable with communicability and pleasant personality. He explained everything to us.
It was an excellent seminar! We gained many useful knowledge, directly applicable by the Cyprus University! Thank you Mr Mouzouris!
Remarkable and useful seminar where we were given several solutions for organization in our daily life. Vasiliki was simply Excellent!
The programme was amazing, interesting and very educational! There was a structured programme in a very nice venue. Mr. Mouzouris was very transmittable. I attended other seminars with him. I like him as he is an illustrative person and supporting everything he says with examples.
This seminar is the best opportunity for us to accomplish our tasks, i.e. collections of the debtors and others. We have learned many simple ways in which the collection of outstanding amounts can be made easier if applied. The trainer is fully qualified on the subject and very contagious. Also, the duration of the seminar was pleasant.
Constructive seminar in several matters. The main advantages were the material, the practicality of the seminar and of course the transmittable trainer
Psychological empowerment for stress management. The trainer was communicative, full of positive energy and transmitability.
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
It is a seminar with a dynamic that meets the needs of the Cypriot market. There were many examples and detailed development of the subject. was excellent.
Excellent! There was very good communication with Ms. Vassiliki who was willing to suggest solutions to our various issues and the material presented was very good.
Very interesting seminar! Vasiliki was very transmittable, positive and encouraged the exchange of views.
Very good and constructive seminar!
The seminar was understood and will help me to become even better as a secretary.
The seminar was wonderful, useful and enjoyable, it was 100/100 the best seminar I attended in recent years. The trainers were very good.
Practical seminar, we learned what is respect towards the clients. Mrs. Christofi was very good!
The seminar was very helpful. It made us understand ourselves and others, take actions that will help us have more effective communication. There were many examples from our daily lives. Excellent! Vasiliki is a very communicative and happy person who made us express ourselves comfortably. She has very good knowledge in her subject.
Interesting seminar! We gained a lot of new knowledge!
Very good and educational seminar!
The seminar was rich of content and on the point. We identified the origin of issues and how to deal with them effectively. The trainer was excellent and proficient on the subject.
New ideas and opinions on how to solve the problems of our family business! It gave us practical ways to achieve teamwork among family members
The seminar was fantastic! The trainer transmitted to all participants her power, energy and positivity!
Interesting seminar, where we were given very good tips that will improve my communication with the customer! Ms. Christofi was very communicative and gave us many examples.
I am amazed by the Leadership Workshop. Usually I am not easily surprised, but today I was !!! So much concentrated knowledge and direct transmissibility by the highly experienced trainer Mr Mouzouris, step by step guiding us to understand everything we need to change in order to achieve every goal we put into our minds!! Bravo! I recommend it highly!! The highest level!
The seminar has put us in a process of thinking about what we are doing wrong when dealing with the anger of our customers. The trainer was very transmittable and instructive.
The seminar was very interesting and useful. We have gained new knowledge and by applying them we can help our company.
Very interesting seminar with live examples. Our personalized advice given to each person separately!
Very interesting and it enabled me to view the phases of change positively.
The seminar was very helpful especially for me because it helped me make some decisions and start believing again in my personal and professional capabilities.
Cultural transformation needs a vision, planning and specific actions. Yiannakis has embraised our vision and guides us through this transformation with internal group sessions, mentoring and one on one staff coaching. His experience, knowledge and communication skills are very effective towards our long cultural change. He is highly recommended.
Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
Excellent presentation from the trainer.
An effective and efficient seminar! The personality of trainer was pleasant. The seminar tidied issues that I had in my mind and also by adding more
I have enjoyed participating in the Business Management Programme of the Institute of Leadership and Management through Conicon. It helped me a lot in my professional life. The certificate I obtained is considered an asset.
An enlightening seminar with a lot of people management information where I learned how to be more observant. The trainer was very good and experienced.
The seminar gave me tip that without doubt will help me very much both in my personal life and in my workplace. It helped me identify the main aspects concerning the management of stress and anger!
Very helpful, useful and effective seminar. He learned step by step how to do cash flow.
The seminar was very helpful with many solutions for everyday life at work. Through Mrs. Vasiliki i was taught how to see life more positively and that there is always a solution to all issues. She was smiling, humorous and willing to answer all our questions. Very positive person!!!
One of the most important seminars, that I have attended, Very interesting!!!
Very interesting and educational seminar! It sure makes you see people differently!
Very good seminar!!
Very Helpful and detailed seminar with many examples and enough material. The trainers are very good.
An interesting seminar with very useful tips for successful sales. The trainer was very good and that is why I had attended a seminar again with Mr. Mouzouris.
Justified, comprehensive with appropriate teaching methods. A programme which equipped me with a lot of smart tools regarding to modern business management. The effective implementation in my workplace proves the suitability of the programme.
Very comprehensive seminar with a very good structure. The trainer was very transmittable.
Very interesting programme that offered me additional expansion from my occupation field.
Informative, instructive seminar with structure that had enough information for implementation and improvement in my workplace. The trainer was transmittable, enjoyable and very understanding.
Comprehensive, detailed and very helpful seminar! Excellent! It covered many communication subjects and Vasiliki was very transmittable and always ready to answer all questions.
The seminar was very useful and constructive. Suitable for people who have no prior knowledge of the subject but also for those who wanted to increase their knowledge. There were practical examples and active participation!
It was perfect!! We learned many things and this will help us both in our work and in our personal lives.
The seminar was very good! We learnt techniques and methods for efficient changes with real examples.
The seminar was pretty clear with a trainer full of energy and knowledge about the subject taught. The direct communication of the trainer stood out .
Rich seminar where we received important advises on conflict management. There was an active participation of all participants. We were also given case studies in teamwork. Mrs. Vasiliki was very good, full of energy and aware of the subject she was presenting.
The seminar was clear and all the observations, information and comments were based on documented examples.
Very interesting seminar! We were given very helpful advice immediately applicable to any type of business
The seminar offered me the opportunity to see Human Resource Management issues more spherically! The training and discussion combination offers the opportunity to promote real situations and the way to deal with them, while the participants are confronted with different HR theories offered for application under different conditions. I want propose without prejudice, the seminar for managers who have only practical experience in human resources management as it will benefit them with a more compr… Read more
Very interesting seminar for anger management. The trainer was excellent! Very interesting and positive person.
It is an important seminar for all companies’ employees who have contact (both telephone and personal) with customers. It helps and gives solutions to issues that present at work and may not have been thought of. The trainer was very contagious in the way of presentation, she knows the subject very well and manage to keep you interested in the seminar from the beginning till the end!
Very helpful seminar, we were given techniques and examples that can help me a lot in my work. We received new and correct techniques for dealing with reactions and correct thinking in cases of conflicts in the workplace. The trainer was very good and owned the subject. She was transmittable and gave us real examples. Vasiliki was very friendly and with a pleasant presence throughout the seminar.
Leading professional training and management consulting firm based in Limassol, Cyprus.
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