Many companies are adopting the method of selling via phone. Telesales and especially blind sales are one of the most difficult selling methods that require special abilities. The seminar gives all practical methods in order to prepare participants to handle all demanding phone calls.
The Seminar is offered in Greek Language
Seminar Limassol – Telesales and Blind Calling
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A very good seminar, we learned very useful and interesting themes that will help me very much in terms of personal and professional level. We have learned a lot of things and details that we have not seen so far.
Excellent seminar from a very good trainer characterized by her professionalism. I my thoughts in order.
The seminar was constructive, enjoyable and interesting. We learned new things and ways to manage different situations with the appropriate approach. Ms. Christofi was immediate and Excellent!
A 2-day seminar that though us the correct ways od using verbal and written communication in regards to the customer service approaches. The seminar is important in terms of changing our aspect of how we have been dealing so far with customers and its basic advantage is the fact that it pins down the specific wording that needs to changed by us! Vasiliki Christofi has a very good approach and communicates and knows her subject very well.
Pleasant Seminar! Vasiliki had a lot of knowledge, was very communicable, enthusiastic and full of positive energy
Comprehensive and well-developed seminar that will help me a lot. The main advantage of this seminar was the great analysis of the subject.
Constructive seminar and very essential!
Essential, educational and informative seminar for modern personal assistants. We learned new ways of managing and communicating as personal assistants for better performance in our work. The trainer was impeccable in the development of the subject.
The seminar was extremely useful and very relevant to the current situation.
Very enthusiastic trainer! Excellent seminar!
Interesting and effective seminar, we have learned effective ways of handling conflicts. The trainer was very communicative and pleasant.
Very helpful seminar! Clear and constructive. The trainer was very good!
Very useful seminar! We learned how to approach debtors and to achieve our goal without insult or annoy them.
Very good seminar where through many examples and discussion we have obtained positive elements that will help us both professionally and personally. Mrs. Christofi is a very good personality and also has very good communication skills.
Very interesting seminar which helps you improve yourself so to accept the changes more positively.
The trainer was very good and very transmittable! Excellent seminar in its entirety!
Very well organized, Informative, pleasant and the Interactive part really helped. Vasiliki has been amazing, 7 hours have gone by extremely fast. She was just perfect!
Very interesting and helpful seminar where I learned effective ways to manage anger, tension and stress in the workplace and in general. Vasiliki has transmittable and knows her subject very well. It also keeps the interest undiminished until the end of the Seminar. I would be happy to attend future Seminars.
A seminar that gives a basis for the real issues that arise in sales. The communication between the trainer and the participants was very good. Questions and issues were resolved that were not previously taken into account and will help sales immediately. I was also given phrases and keywords. The trainer was very sociable and pleasant.
I have attended several seminars, but I did not expect that by the way the trainer presented I would take the initiative and speak on my own. It was just perfect!
Informative seminar with many new things. Solutions and many alternative proposals are given to the problems we face every day in our work. Its advantage was the structure of the presentation which was interesting, enjoyable and not boring. The trainer was a communicative and with pleasant presence.
The Programme was very enjoyable, understandable, interactive and informative. The topics were very interesting and provided us with comprehensive knowledge in relation to Office Management. Ms. Christofi was excellent and created a pleasant and friendly atmosphere throughout where he kept the interest of the participants.
The seminar was interesting. We got valuable guidance about how to get better with running our office and how to improve of ourselves. Mrs. Christofi was very helpful, always correct and polite and was able to hold out attention constantly – Excellent!
Excellent, Incredibly helpful with positive messages and better customization of tasks for secretaries. The trainer was very good.
Very nice seminar. The group was fun and talkative, and it was a very enjoyable session. The trainer knew how to handle each one of us while passing her message. There was discussion, debate and progress. Vasiliki was Excellent! Very pleasant person. Her knowledge in confidence was very interesting.
Very helpful seminar where we learned ways to evaluate our personnel performance. I highly recommend it. The trainer was excellent.
It was a very useful seminar showed us how we can better manage issues and behavior in the office. You learn how to share your jobs, set up a program and also how to deal with your work differently and more positively. Ms. Vasiliki is very pleasant and contagious. It made me see a lot of things differently and not just for my job.
Excellent Seminar! Very helpful with clear advice. The trainer was very transmittable.
A communicative seminar that improved the way in which work data was perceived, which was very high. Vasiliki is contagious, explains and analyses issues with tangible examples.
Very good seminar with many practical examples
Very informative. We were given the opportunity to learn many new things / methods that can be used in our personal and professional lives. Vasiliki was very contagious and understandable.
Interesting seminar that make you think differently your every day. We were given functional and practical tools. The trainer was well aware of the material and very transmittable.
The seminar was very well organized with flow and we enriched our knowledge which will help us in the future. We got very important information and perfectly understandable. The trainer was contagious about everything she had shown us.
It has been a very well presented seminar straight to the point, with a very clear speaker (Mr. Mouzouris)
Interesting seminar with very useful information, many examples, relaxed atmosphere and immediacy. The trainer was Excellent!
It was a very good and helpful seminar. The trained creates a very good environment, a nice atmosphere! We learnt to be more confident and to trust ourselves.
The best seminar! We learned many interesting and practical ways of how to improve our work and even our personal life. Ms. Christofi was lovingly, concise, polite and very good in her presentation.
The seminar was very use useful and informative. The trainer clearly presented the material and she was very effective communicatively.
Enlightening seminar with a very positive approach of the trainer to all participants. Very descriptive on the content and gave us many examples. Ms. Christofi is a very pleasant person. She managed once again to keep us alert, and it was not tiring at all! Se is Unique!!!
Interesting seminar with rich material. There was a discussion among all participants and a solution to all the questions. The trainer was very well aware of the subject with a very pleasant personality! Well done!
One of the main advantages of the seminar was the knowledge and the energy of the Trainer Mr. Yiannakis Mouzouris and also the content of the seminar.
Very useful seminar for those who want to improve their skills and learn something more that will surely be useful in their professional field. I believe that everyone participating in the seminar can understand that the position of Office Manager is crucial and due to its practical nature it has been possible to strengthen and improve our skills. Ms. Christofi was very informative. She inspires confidence and it seemed that she is aware of the subject she taught us. Also through case studies it… Read more
We learned how to avoid disagreements using a nicer and more beautiful way and how to respect the perception of others whether we agree or not. There were many case studies and participation from all. The trainer was very good, enthusiastic and transmittable.
EXCELLENT (nothing else, only this) EXCELLENT. The trainer was excellent, authentic, enthusiastic, smart, and experienced, she kept the audience alive, despite being online, well done.
A very good seminar where we learned in practice how to do effective debt collection in times of crisis
Very interesting seminar with real life examples. The Trainer was very good!
The seminar was very useful. It helped me thinking more positive and how to control my anxiety. Mrs. Vasiliki is very kind, positive and she gave us a lot of tips! Thank you very much Vasiliki!
The seminar was clear and all the observations, information and comments were based on documented examples.
Presentation with a way that pulls the attention!
The Seminar was perfect and informative. We have learned new ways of dealing with hard work. Brief content with a clear purpose and method. The trainer was very informative, helpful.
Excellent seminar, detailed and with professional look! We gained a lot of useful knowledge that I will apply from tomorrow in my workplace.
Very interesting. We were given solutions / suggestions on many issues that concern our everyday life, both at a professional and personal level. There were many examples to get a better understanding of the subject. Both trainers were very contagious .
Excellent Seminar!
The seminar was very useful and constructive. Suitable for people who have no prior knowledge of the subject but also for those who wanted to increase their knowledge. There were practical examples and active participation!
Very good seminar! I gained a lot of new knowledge on Human Resource Management!
Very understanding seminar that gave me several solutions to issues that concerned me. Very good presentation of the trainer, which was great.
Descriptive seminar! Excellent Seminar!
The seminar was Interactive, with nice examples and listening to them by the trainer you can apply them in practice. Ms. Basiliki is very accessible and willing. He has patience and is a very good acquaintance of the subject.
Very helpful seminar both on professional and personal level!
Very informative seminar from which we learned how to set thinks in order of what should be done. The trainer was very enthusiastic and able to transfer all the right messages.
Interesting and very helpful seminar for difficult situations!
Excellent seminar for the development of the personal assistant and not only. We have learned ways of organizing and programming our job, how to prepare an action plan and set priorities and how ro deal with different situations. Vasiliki gave us positively her knowledge, the right tools and methods for instant results.
Informative and helpful seminar, we got useful advice and practical methods for skills development. The trainer was very positive and passionate about her job!
Very good seminar that helped me gain familiarity with SEO tools and approaches.
Very effective and informative seminar. The trainer was so transmittable, clear with many practical examples and was giving the opportunity for dialogue and the whole seminar very pleasant!
Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.
We learned how important is the body language at customer service and also, we had many examples through role playing. The trainer was excellent 10/10!!!
An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.
Excellent Seminar! We gained important negotiation skills.
We learned new ways of customer service through the presentation and transmissibility of the trainer who was Fantastic!!!
The seminar was very useful, it excited me! It was very explanatory and effective! Ms. Vasiliki was very experienced and very transmittable.
This specific seminar helped me to recognize and accept that the way I behave, speak and present that I want to communicate with a person is very important. Vasiliki is a Professional, pleasant and clear in presenting the subject.
The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.
Very understandable with many examples. We have learned new innovations, some have been made, a reminder of forgotten supplies. I’m really excited, Mr. Mouzouris very well informed!
Very constructive seminar on how to solve problems at work and not only! Excellent Mrs. Christofi.
Effective seminar where we received many practical methods for efficient customer management. The trainer was transmittable, there was identification with the participants, and she handled the discussions perfectly.
It was a very interesting and meaningful seminar. We learned how to deal with anger issues that we might dealt wrong with until now. The trainer was very good, aware of the subject and the presentation was fulfilled with examples.
Very interesting, informative and instructive seminar! The trainer was fully aware of the matter so she could transmit the issue correctly.
It was perfect!! We learned many things and this will help us both in our work and in our personal lives.
The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills
The seminar provided me with a lot of knowledge. It is very helpful for me as I will use the knowledge, experience and passion that was transmitted to me on Ocean Basket. Thank you for the time you use to guide us!
The programme contained a very satisfactory material and expanded a wide range around the area of Human Resources. The trainers have the necessary knowledge on the subject and a properly organized material.
Very interesting seminar with practical examples and tips that can be applied! Very transmittable and enjoyable training by Vasiliki!
A seminar that includes everything it promises, covers a wide range of challenges that a collector faces, with practical and workable solutions. Complete analysis of the proposals / methods mentioned with practical examples. The trainer was very informative and clear! Through his immediate solutions and flow, his experience and knowledge in the field of collection could be seen.
The seminar was very helpful and very interesting!
Understanding seminar related to the ISO and its procedures. Mr. Mouzouris was Great and fun with excellent knowledge on the subject.
It was an excellent seminar! We gained many useful knowledge, directly applicable by the Cyprus University! Thank you Mr Mouzouris!
Very constructive seminar. It provided us with practical tools in order to approach new and existing customers. Excellent!
The seminar was very enlightening and it helped me to put the right bases for a perfect written communication within my work environment. We were given many ideas and alternative keywords in order to understand and be understood by our partners and our colleagues.
The subjects of the seminar were appropriate and covered all my needs. The trainer was organized and prepared, expressed himself clearly and created a pleasant atmosphere.
Excellent presentation and pleasant environment. We have adopted many suggestions given to us on how to improve the quality and skills of our work. The trainer was great! 10/10 !!!
Very helpful, useful and effective seminar. He learned step by step how to do cash flow.
Very helpful seminar, very interesting and very important for someone who has difficulty in communication. It helped me a lot in improving my writing skills.
Constructive seminar. The directness of the trainer, the narrow and concise comments, the exchange of views was very helpful. The trainer was swift, lively, smiling and kept our interest.
Very satisfying seminar! We learned analytically the facial and body reactions so to interpret them in the right way.
Excellent seminar! Something new for us, with new perceptions in our role, various ways and techniques of sales and processes. 10/10 to the trainers, they were very good, organized and knew the subject from A – Z.
Excellent Seminar! I met other professionals in the field and we exchanged useful ideas and experiences.
This seminar is very helpful in psychology issues for each individual person. Through this I found solutions that could change the negative into positive energy in my workplace. The trainer is very active, communicative and very knowledgeable about the subject.
It is one of the most interesting seminars I have attended which is very helpful in the field of debt collections. I give 10 to the trainer, he was excellent!!
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
Leading professional training and management consulting firm based in Limassol, Cyprus.
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