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9:00 am: Live Online Training – Problem Solving – Αποτελεσματική Διαχείριση και Επίλυση Προβλημάτων – |
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3:30 pm: Mini Series 4 - 5 Τρόποι για να αυξήσετε την Προσαρμοστικότητα σας – |
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8:45 am: Σεμινάριο Λευκωσία – Ανάπτυξη Ικανοτήτων για πωλήσεις και πρόσθετες πωλήσεις (Up-selling) – |
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10:00 am: Live Online Training - Επαγγελματική Συμπεριφορά: Πως την Διαμορφώνουμε και την Επικοινωνούμε - Professional Βehaviour Conduct – |
8:45 am: Σεμινάριο Λευκωσία – Ανάπτυξη Ικανοτήτων για πωλήσεις και πρόσθετες πωλήσεις (Up-selling) – |
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Very interesting seminar which helps you improve yourself so to accept the changes more positively.
Very Pleasant Programme! It helped me personally to put my personal goals and try to implement them respecting the timetables that I have specified. I have learned to use what I have been taught regarding office management, communication as well as how to manage conflicts and disagreements in my workplace. Thanks to both instructors for the time spent and the patience they showed.
Interesting and effective seminar, we have learned effective ways of handling conflicts. The trainer was very communicative and pleasant.
The seminar was constructive and not at all tiring. The trainer was very good.
An enlightening seminar with a lot of people management information where I learned how to be more observant. The trainer was very good and experienced.
Very informative seminar, it gave us a clear picture of how to be more specific with client service. The trainer was perfect, very well organized, professional, very well structured and enthusiastic.
“In today’s competitive business world and difficult economy, knowledge through effective education is more necessary than ever. This program has given to me personally, powerful tools in order to develop what I have learned and lead me to success both professionally and personally. The programme was very well organized / structured and Mr. Yiannakis Mouzouris is a great trainer with incredible communicability and knowledge of the subject. It was worth every minute and I thoroughly recommend! ” … Read more
Excellent seminar with clear examples
Excellent – Friendly – Helpful Seminar!!! There were exercises and discussions among the attendees at the seminar. The trainer was excellent and helpful in the field that she taught us!!
Very effective and informative seminar. The trainer was so transmittable, clear with many practical examples and was giving the opportunity for dialogue and the whole seminar very pleasant!
Comprehensive, informative and very useful seminar!
The seminar was very good. And so was the trainer. He was too descriptive, practical and transmittable! The seminar helped me to continue my work.
Very good and educational seminar!
Very helpful and useful seminar for everyone. We were given practical tools to boost our confidence which will certainly benefit us in our personal lives but also in the advancement in the professional field.
This specific seminar makes you think more about your goals as an individual, but also how to communicate in the workplace and family. Contagious and communicative trainer.
Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.
Well trained. Very helpful not only for professional but also personal life. The trainer Mrs. Christofi is very good and helpful.
Very useful presentation that will help me not to postpone things and to manage them in the ways suggested by thetrainer. It was presented in a simple and understandable way with many examples. The checklist sent at the end of the presentation is very useful because it contains all the points of the presentation in a table that you can easily refer to daily. The trainer was Excellent! She was full of energy and presented the seminar in a pleasant way.
Very Interesting and it has served its purposes. It gave me everything that I wanted to take.
Very pleasant program. Very interesting topics that enriched our knowledge in office management and effective communication.
Excellent and very informative presentation without pending issues. Ms. Vasiliki was very kind and smiling, which made us feel very comfortable at the seminar and have a good time.
The excellent trainer identified any weaknesses in the office organization section as well as the way of behaviour towards others and gave us practical ways to deal with them.
Very good tutorial! Educational and very informative on marketing issues
I would like to mention that the seminar was excellent with practical methods for collection of debts. I’m sure that it will help us, as a company to select the most appropriate approach and behavior in order to have results with clients.
The seminar was informative at all levels. We received useful information through exercises and videos. At the same time there was a dynamic presentation and argumentation by the trainer with very helpful management knowledge in general. Mr. Mouzouris was friendly, illustrative and very transmittable.
Very good seminar! The trainer knew the subject and the discussion was interesting.
Dear Yiannakis, I want to congratulate you for the seminar I attended 50 plus 1 ways for aggressive marketing. I was the trainer for many years for Universal Life and thought I didn’t need any training, but you changed my mind. The seminar was exact to the point.
The Programme was very informative and useful, it gave me knowledge and more tools to improve my office skills. The trainer was excellent.
Excellent seminar for the development of the personal assistant and not only. We have learned ways of organizing and programming our job, how to prepare an action plan and set priorities and how ro deal with different situations. Vasiliki gave us positively her knowledge, the right tools and methods for instant results.
Very good and constructive seminar. The trainer encouraged the dialogue.
Interesting and comprehensive seminar. It contains many practical examples, persuasion techniques, and very interesting material!
Excellent Seminar! Everything was explained very clearly and effectively, with many examples that helped to clarifying the whole procedure. It was very productive, very well organized and to the point!
Very helpful seminar! Just to the point!
Constructive! I reviewed some things and set my goals. I will do my best to be good in my personal and professional life in order to perform better. I consider the fact that I left with a smile and positive thinking to be an advantage of the seminar. Everything can be done, and everything depends on us and only us. Vasiliki is a pleasant and transmittable person who makes you listen to her and pay attention to what she says. With her smile and humour, she kept us company in this two-day seminar … Read more
Very good and useful seminar that will greatly help my job. We learned new knowledge with the correct explanation.
The seminar was Interactive, with nice examples and listening to them by the trainer you can apply them in practice. Ms. Basiliki is very accessible and willing. He has patience and is a very good acquaintance of the subject.
Very important and efficient to in order for us to conceive and achieve our goals. It was something important that it has been done long time ago. Correct and changed thinking about the business. Change of attitude and clearer aim we must have. The trainer was excellent, very reasonable and successful in his advice!
The seminar was pretty clear with a trainer full of energy and knowledge about the subject taught. The direct communication of the trainer stood out .
Quite helpful in solving problems. We were given many tools to deal with and solve problems, and at the same time learned how to see thinks from the other side. Ms. Vasiliki is a very pleasant and positive person.
Very Good presentation and useful seminar! The trainer was very professional.
Very interesting seminar, where I recognized elements of body language on me. The trainer was very contagious .
Very interesting seminar that gave me practical tools in order to know how an internal audit is carried out. The excellent trainer gave us good examples in order to understand all information given.
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
The Seminar was perfect and informative. We have learned new ways of dealing with hard work. Brief content with a clear purpose and method. The trainer was very informative, helpful.
Targeted and effective seminar where we learned new techniques for successful sales. The trainer is perfect!
Very substantial seminar characterized by the professionalism of the trainer and its excellent organization! Without ambiguities it gave us all the tools we need to manage our family business.
Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject
Very interesting seminar with practical examples and tips that can be applied! Very transmittable and enjoyable training by Vasiliki!
The seminar was very interesting and targeted. The trainer had personal contact with all participants.
The program was very interesting. My knowledge is enriched and I apply them to my workplace. The trainers have great knowledge and are really transmittable. The program is of the best I have attended.
A very useful and pleasant seminar that I received useful information related to my job. Mrs. Vasiliki was very detailed, pleasant and dative.
A full seminar with analysed presentations. The trainer was pleasant, simple, very understandable and contagious. She presented many examples that each one of us can use.
The Programme was very interesting and had many practical examples of everything we learnt. Very useful seminar and enables us to obtain the Certificate of the Institute of Leadership and Management, UK.
The seminar has put us in a process of thinking about what we are doing wrong when dealing with the anger of our customers. The trainer was very transmittable and instructive.
There was positivity through the seminar and discussion among the participants. The trainer was α smiling, positive person and to the point!
An important, useful and educational training. Very understanding and gave us new keywords.
The seminar is ideal for people who wish to gain more confidence. It teaches the importance of thoughts and highlights how important is the opinion of every man for himself. I increased my optimism and the will to change.
The seminar was delivered in efficient, professional and easy manner. The trainer was very professional and efficient.
Excellent program that gives all the necessary supplies to the participant in order to develop both in personal and professional level.
We learned how important is the body language at customer service and also, we had many examples through role playing. The trainer was excellent 10/10!!!
Excellent Seminar! We gained important negotiation skills.
A constructive seminar and very helpful in understanding and using the methods for collecting outstanding debts. We have learned ways of how to deal and manage bad customer behaviors.
Very interesting seminar which helped us to easily capture the techniques and methods. The trainer was very pleasant, informative and communicative.
An interesting seminar through which we learned new techniques for better customer management. There was good organization, flow, and interactivity during it. The trainer was very good.
Very interesting seminar with nice material and very enriched. I learned ways on how I can manage customers and angry customers and ways to behave well. Mrs. Vasiliki is very good at what she does and she analysed all the material in the best way.
A lot of helpful and interesting information were given at the seminar. The trainers were very experienced and educated.
The seminar was very interesting and constructive. We learned many positive words that can be used in our everyday life. Mrs. Christofi was excellent.
Very useful seminar and the trainer was very good and contagious.
Very informative and useful for any seller/trader. The trainer was very well-spoken and had a lot of interesting ideas/ thoughts about selling that he communicated in a very efficient way. The trainer was articulate and well spoken.
Interesting seminar where we gained more knowledge for telephone customer care. The trainer was very good.
Very helpful seminar with modern methods and new techniques for reaching out to clients. Great trainer!
Mr. Giannakis, hello. I am Christos by UMAR and I was in the seminar today. I came in very bad mood, as I went to previous seminars, but your way, your transmissibility, your mood and your knowledge made me want the seminar to keep going. With such people like you, Cyprus has a future. Congratulations!
Comprehensive and understandable seminar. It was an accelerated boost of my self – confidence!
Very constructive seminar on how to solve problems at work and not only! Excellent Mrs. Christofi.
Very good and useful seminar with many real examples and role-playing. The trainer was very good.
I would like to congratulate wholeheartedly Vasiliki for the presentation!! AMAZING!!!!
Very good seminar. I had a completely different view of sales. After attending the seminar, I understood and learned a lot through persuasion techniques in sales. Ms. Christofi is wonderful, Well done!
Through the seminar of Secretary Personnel we learned more things than we knew! Excellent trainer!
Very good seminar! I gained many new skills and it helped me understand how to properly communicate my image and my professional profile. Actually there was no disadvantage to this seminar.
Extremely useful seminar that I gained many knowledge and practical methods on how to receive outstanding debts. The trainer was perfect. He knew the subject very well, was contagious and he was smiling during the seminar.
We gained a lot of knowledge from a highly trained trainer who is charismatic to draw and hold attention. He is also very transmittable.
Well prepared seminar and it covered all stages of a Business Plan. It was interactive and flexible. The trainer was excellent, in presenting and coaching.
Helpful both for work and personal knowledge, based on current economic data
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming was amazing. Along with the positive energy and transmitability of Ms. Vasiliki the seminar was lively and not at all boring and / or tiring. We learned various ways to Develop Modern and Effective Secretarial Skills. I highly recommend! Do not miss it! Ms. Vasiliki was Perfect!! With a smile and liveliness, you are not bored at all.
Very informative and supportive seminar which lays the foundations for further deepening of ISO 9001: 2015. There was proper organization and structure of the content. Mr. Mouzouris was clear and very transmittable.
I am glad that so young people can train older people than them. The seminar makes you try and not surrender as hard as it may be
Excellent trainer who kept our interest throughout the seminar!
This seminar is suitable to be promoted to companies to help them understand the value, cost, time and benefit of Purchasing and Supplies Management. This seminar covers the whole range. We realized the benefit of proper and effective market management and proper cooperation of suppliers. The trainer was Flawless! Knowledgeable of the subject with targeted examples.
Constructive Seminar, in to the point!
It was very helpful seminar especially for participants who work in large companies. It can help any business, especially now that we are in a period of crisis, to increase our clientele. The trainer used many practical examples.
Very interesting and effective seminar. We learned ways to handle the debtor’s excuses. The trainer was great.
Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.
Graphic and live seminar with examples from everyday life experiences of the trainer and the participants. The trainer was very transmittable and positive!
The summary of the seminar was focused on the key aspects of customer service in a very detailed way. We were given guidelines on how to handle the customer better an also we were given positive words that can instantly enhance our communication with the customer.
Energetic, Interesting, opportunity to discuss and interact, Practical well documented and presented. In addition the seminar was not boring at all!!! (not easy to find in seminars).
The seminar was interactive, with real life examples, comprehensible language and participation by all attendeed. Answered personal questions / questions from participants. The trainer was communicating and kept the interest alive during the whole seminar.
Interesting seminar and full of useful information. Mr. Yiannakis is well aware about the subject and presented the seminar to us in a very good mood.
The program is essential and concise. Regardless of the experience one can have on Management matters, it offers them the ability to structure and put in place their thoughts, by teaching them how to implement what was taught and also by gaining new information and methods consistent with modern business society needs.
Very interesting seminar with constructive examples and very good material. The trainer was a very well trained and very optimistic person.
Very helpful seminar where we learned ways to evaluate our personnel performance. I highly recommend it. The trainer was excellent.
Leading professional training and management consulting firm based in Limassol, Cyprus.
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