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Cultural transformation needs a vision, planning and specific actions. Yiannakis has embraised our vision and guides us through this transformation with internal group sessions, mentoring and one on one staff coaching. His experience, knowledge and communication skills are very effective towards our long cultural change. He is highly recommended.
It was a very interesting seminar and I gained many new knowledge and skills!
Very comprehensive seminar and with easy and practical tips that are applied immediately. The trainer was Amazing!
Very good and useful seminar that will contribute to our personal and professional improvement! Mrs. Christofi was wonderful!
Very helpful seminar for better customer service and anger management in every case. The trainer was excellent.
The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!
The seminar was very constructive. I have learned ways of how can manage better my work, my colleagues and the clients. The trainer was Excellent!!!
One of the most important seminars, that I have attended, Very interesting!!!
Very comprehensive and helpful seminar with examples from our daily routine. It was interactive and there was dialogue with all the participants. Ms. Christofi was excellent, enthusiastic and very approachable.
Graphic and live seminar with examples from everyday life experiences of the trainer and the participants. The trainer was very transmittable and positive!
Very good seminar! It taught us practical ways of anger management and put me into the process to use them in my everyday life.
Very good and constructive seminar. The trainer encouraged the dialogue.
The seminar was very good! Very well organized and presented by the trainer was excellent!
This seminar taught us how to approach customers to get the best repayments possible. We also learned how to understand the psychology of the customer and the proper management of outstanding debt collection. The trainer was very communicative and direct.
Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.
Simple, comprehensive and effective seminar! Excellent trainer!
A very transmittable seminar with very good examples. I got answers and ways on how to deal with customers who do not pay or do not comply with the agreed. The instructor was great, and he knows exactly what he is teaching.
Transmittable and useful seminar for the modern needs of companies where we learned how necessary the implementation of KPIs is. It was adapted to modern needs through real / realistic examples. The trainer was very contagious with a lot of knowledge and passion for what he does and very good knowledge on the topics of the seminar.
Very interesting and it enabled me to view the phases of change positively
Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.
A very helpful seminar for both, my personal and professional development. You learn how to see the things that happen to you every day differently, with the right way, the right words and expressions for written communication. Also how to reduce stress of pressure at your workplace. Ms. Christofi is a pleasant personality and very communicative. She can transmit in words and examples her knowledge.
The seminar was very interesting. I think that it really helps the participants to develop their confidence. Very practical seminar by an excellent trainer!
An interesting seminar through which we learned new techniques for better customer management. There was good organization, flow, and interactivity during it. The trainer was very good.
Very good seminar! It activated my way of thinking based on the marketing
This seminar was extremely useful for us these days. We found out all the mistakes we make and found possible solutions on how to avoid them. The advantage od the seminar was to improve our skills on a new and more professional level. The trainer was very professional and very smart person. I would like to have more seminars with her in the future in order to complete my goals and avoid any mistakes in the future.
The seminar gave me tip that without doubt will help me very much both in my personal life and in my workplace. It helped me identify the main aspects concerning the management of stress and anger!
Very clear programme, that offers new knowledge about Office Management and the management of various situations in our workplace.
The seminar was very good! We learnt techniques and methods for efficient changes with real examples.
The seminar was very interesting and useful. It made me think differently about how to behave in the various situations that arise in my workplace. We learned about changing the way we think, how to be more positive people and how to use the right ways to deal with conflicts. The trainer was contagious and everything she taught us was very interesting. I would love to have the opportunity to attend another seminar with Vasiliki! A*
Constructive seminar on professional and personal level. Educational, informative and well understood material. The trainer was Excellent. Very communicative and she presented to us very good examples.
Very helpful, interesting and productive seminar!
Interactive and interesting seminar that made me reconsider and to see more closely small daily movements that we all do.
It was pleasant, you could easily participate in it and the trainer was transmittable. It covers effectively the most basic knowledge needed for human resources management
Very good seminar! We gained many practical skills.
Productive and effective! It gave us new knowledge!
The seminar was very helpful in increasing productivity with very nice examples. It has given us measurable and effective ways to increase productivity at work. The trainer was very transmittable.
Very interesting and useful seminar not only in business relations but also in the wider life of each person. We learned new ways of thinking, managing anger and conflict. The trainer was great!
Very good and comprehensive seminar! I was impressed by the trainer’s ability to transmit the subject
Excellent and very informative presentation without pending issues. Ms. Vasiliki was very kind and smiling, which made us feel very comfortable at the seminar and have a good time.
Very helpful seminar. Vasiliki was fully documented, and it was very easy to understand what it presented to us. I give her 10 ‘.
Very good seminar! Each participant was treated separately and through many personalized advice given to us, we were able to improve our profile and the image we promote outward. We heard many new ideas and we got practical improvement tips.
Excellent Seminar! Everything was explained very clearly and effectively, with many examples that helped to clarifying the whole procedure. It was very productive, very well organized and to the point!
Very nice seminar. The group was fun and talkative, and it was a very enjoyable session. The trainer knew how to handle each one of us while passing her message. There was discussion, debate and progress. Vasiliki was Excellent! Very pleasant person. Her knowledge in confidence was very interesting.
Informative and very helpful seminar! The trainer managed to combine the transmission of information with the entertainment.
Very constructive and useful seminar!
It was very interesting seminar and Vasiliki was excellent!
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
Very interesting seminar with dialogue during the whole time. The trainer was very communicative and answered all our questions.
Excellent Seminar! I met other professionals in the field and we exchanged useful ideas and experiences.
Very interesting seminar which helped us to easily capture the techniques and methods. The trainer was very pleasant, informative and communicative.
Very helpful and interesting seminar. It did not leave you the chance to lose any detail. I’ve learned interesting techniques of how to manage situations and I met interesting people. Ms. Vassiliki is a very positive person who presented and supported what she was saying, so we could understand them better. She is very contagious and well-spoken, she was descriptive and gave us many examples!!!
Intensive and very useful seminar. The trainer was very good.
Very constructive and powerful seminar for my business. There was a lot of interest throughout the seminar and was not tiring at all.
It is an ideal human resource management programme. The trainers were impeccable and ideal for the presentation of the programme. I managed to keep our interest from the beginning to the end.
A seminar that taught me ways of how I can deal with difficult situations in telephone customer service. The trainer was very good and transmittable.
Informative seminar with plenty of examples and key points of inspiration for both for sales work and personal development. The trainers were great!
The seminar was very constructive, interesting and enjoyable! We enriched our knowledge and our vocabulary regarding written communication with customers and partners.
It was very interesting, I learned something new.
Through this seminar we learned many things about how to manage conflicts that made us change our way of thinking. The trainer was excellent and transmittable!
The seminar was remarkable and very helpful in the improvement of our debt collection way.
Extremely useful seminar on theoretical and practical level with real examples. It was very comprehensive and developed on a variety of topics and occasions. The trainer was very contagious in the way of teaching and made us feel very comfortable during the seminar.
We learned how to avoid disagreements using a nicer and more beautiful way and how to respect the perception of others whether we agree or not. There were many case studies and participation from all. The trainer was very good, enthusiastic and transmittable.
Very well organized seminar! It had many activities and practical exercises and we were given very useful material!
Very vivid and transmittable trainer! Excellent seminar!
An excellent seminar with very good examples and material that was given to us. These examples helped me with the problem we are facing. Excellent trainer.
Within a day we learned a lot, specifically about the way people think and deal. Vasiliki was Excellent! She kept my interest throughout the seminar.
SMART!! Through this seminar I learned new methods of approaching customers. The basic condition is POSITIVITY! The trainer was truly knowledgeable about the subject and a pleasant personality.
Very helpful training for anger management, now I can see different situations from a different perspective! Vasiliki was very good, helpful, full of positive energy and gave us many examples.
It was very efficient. I have more knowledge on how to deal with conflicts and disputes in the workplace!
New ideas and opinions on how to solve the problems of our family business! It gave us practical ways to achieve teamwork among family members
Inspirational seminar and worth my time, there was clarity on practices that have been forgotten. The trainer was straight to the point, well presenter, enthusiastic and well aware of the subject.
The seminar was very use useful and informative. The trainer clearly presented the material and she was very effective communicatively.
Interesting and useful seminar where we learned techniques and tactics related to strategy for debt collection. The trainer kept the participants interest at a high level.
The seminar was very well organized with flow and we enriched our knowledge which will help us in the future. We got very important information and perfectly understandable. The trainer was contagious about everything she had shown us.
The seminar was excellent. Mr Mouzouris is very effective and has alerted me with regards to my future.
Excellent seminar! Advantage of the seminar was that you could ask for anything that may concern you for your own domain, so that you helped.
Helping seminar with practical examples and techniques. We had the opportunity to discuss specific examples of the participants.
Very comprehensive seminar with a very good structure. The trainer was very transmittable.
Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
I already apply what Vasiliki taught me, and the results are really good! Mostly I won that I can remain calm, and this is very important! Thank you so much!
Very understanding seminar that gave me several solutions to issues that concerned me. Very good presentation of the trainer, which was great.
A truly remarkable programme! Interesting examples were given to us by the reasonable examples given in our daily lives. The trainer is very contagious and excellent.
Comprehensive and very interesting seminar. It has given us guidelines on how we can become more efficient and productive in our work and towards our Supervisor. Ms. Vasiliki was Great!!!
Comprehensive seminar with nice examples. The trainer was amazing and contagious!
Inspirational seminar! I would liken it to a journey that at the end aims not only to make you know more but to want to do more! There was structured material and practical exercises during the seminar. The trainer was Excellent!
Very helpful seminar! Clear with regards to the subject theory and the case studies provided. Vasiliki is very transmittable and pleasant at the seminar. The practices were clear!
Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!
This specific seminar helped me to recognize and accept that the way I behave, speak and present that I want to communicate with a person is very important. Vasiliki is a Professional, pleasant and clear in presenting the subject.
Constructive Seminar! We learned about the basic principles of credit and collections. Mr. Υiannakis was perfect! Full of energy and passion for his job!!!
The seminar was very interesting and different. Vasiliki was pleasant, very transmittable and was keeping the interest of the participants throughout the duration of the seminar.
Very good seminar with many practical examples
A seminar of great interest that offers practical and guidelines on proper and effective customer service. Through the seminar I gained knowledge on developing interpersonal relationships, there was an exchange of views and a constructive discussion. The trainer was excellent, professional and sympathetic.
Excellent trainer! He was very transmittable and guiding. The seminar was very good.
This seminar managed through targeted points to make us understand how and why the customers are angry. Also, the ways of customer management were very informative and easily adaptable. There was communication with the trainer and the other participants. Exchange of ideas from different types of companies. Ms. Christofi was very informed about the material she presented. She touched on targeted examples of everyday life.
Vasiliki was very helpful, clear and well prepared for the seminar. I am completely satisfied by the seminar.
It was an excellent, professional and highly effective seminar. The trainer has the capability to approach you on a human level and make you unfold elements of your character you have within you. Very helpful seminar to build a proper professional profile.
Effective seminar which will help me to properly manage situations of anger and conflict issues. The trainer was very contagious and exemplary.
Presentation with a way that pulls the attention!
Excellent seminar. Now I can focus on my weaknesses and enrich them with the techniques I learned today. Ms. Vassiliki with the enthusiastic way she presents, it is impossible not to keep your interest. The seminar was great but also fun and this is due to the trainer who was Excellent!
Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.
Leading professional training and management consulting firm based in Limassol, Cyprus.
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