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Very helpful seminar on how to handle difficult debt collections effectively. The seminar was held in a pleasant environment and we learned how to improve our work and behavior. The trainer was remarkable with communicability and pleasant personality. He explained everything to us.
Targeted seminar on skills and practical examples. There was also practical guidance. Mr. Mouzouris was excellent, contagious, with tonal variations to gain attention.
Informative and useful seminar from which we had many real examples and through photos.
The trainer is very good, engaging, modern and informed style of teaching. I really liked the valves she haw as it shows she is an open mind and progressive thinking person.
Mr Mouzouris is very effective and approachable. Very good work!!! He changed my point of view on a lot of matters.
Very interesting seminar where there was communication between everyone. The trainer was excellent.
Very interesting seminar. We learned how important proper communication is and how important the way and style of communication is in our daily lives. Ms. Christofi is a very happy person who transmits her knowledge with enthusiasm while keeping everyone interested.
The seminar was very interesting with a useful material. We learned how to develop our skills and how to handle stress, conflicts and crisis. The trainer was very transmittable.
The seminar has many good and clever ideas. We gained useful skills to cope with the demands of our workplace.
Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!
Well organised and very well presented seminar! We really learnt how to build a Business Plan step by step.
Ms. Vasiliki Christofi was an enthusiastic person full of energy and transmissibility, which made the seminar very interesting and informative. The seminar gave us many tips and tricks on how to handle the client and manage it professionally, calmly and methodically.
It was a very constructive seminar and everything that was said would help me a lot in my career. There was communicability, intimacy and ease of speech by the trainer and willingness to answer all questions.
Very informative seminar. Just to the point.
The seminar was very helpful in expanding our knowledge but also to be able to suggest to our company ways that can simplify situations and save time. During the seminar there was a discussion between everyone, and all our questions were answered. Mr. Yiannakis is very efficient and with his knowledge he helped us to better understand purchasing and the perception of purchasing methods and suppliers.
It was very helpful because it put us into the process of thinking and reducing the reasons that stress us. It was very impressive and it had a positive message to transfer! I realized my priorities and thus reduced stress which means feeling and living better.
The programme contained a very satisfactory material and expanded a wide range around the area of Human Resources. The trainers have the necessary knowledge on the subject and a properly organized material.
Very useful and helpful training. We learned how to handle customers, use proper service, use correct words, and avoid the use of mistaken words. Ms. Christofi was very positive, contagious and imaginative.
Very informative program with valuable practical examples and very experienced trainers. It provided useful material for businesses / organizations.
A very interesting seminar, with clear content that can be useful to everyone. The trainer was pleasant and approachable.
A very helpful tutorial! It makes you see some things in a different way. The trainer was very positive and along with the material she made us understand our thoughts and problems better.
Very interesting seminar by a highly experienced trainer!
It was a really informative seminar! We learnt how to express ourselves differently, more correctly in the written word and to respond to emails.
A creative seminar with the contribution of all the participants. We were given interactive exercises that were very helpful. The trainer was very communicative.
Very constructive seminar, I have learned very interesting things which I will apply directly in my work. The instructor was very good, transmittable and with a pleasant character.
Very helpful seminar for better customer service and anger management in every case. The trainer was excellent.
Very interesting and comprehensive seminar. The trainer used many practical examples for a full understanding of the material.
The seminar was great! It helped me recognize my mistakes and work on them in order to improve myself. I gained confidence and the right bases to improve my personality.
Comprehensive, detailed and very helpful seminar! Excellent! It covered many communication subjects and Vasiliki was very transmittable and always ready to answer all questions.
Very pleasant! But above all it was very constructive, informative and educational! You become addicted to Mr Mouzouris and you do not want other trainers!
Very interesting and constructive seminar that taught us to how to serve our customers better and especially the demanding and angry customers. Ms. Christofi was very good and helpful.
It was an excellent seminar, very useful for our industry. Very useful for our performance in our work, but also in our personal life. The trainer was very good.
Excellent seminar with classification and promotion of knowledge.
Very helpful and not at all boring programme from which we learned very important information related to Effective Office Management. Vasiliki was impeccable and very transmittable.
Educational, very pleasant environment where we learned very important elements that will help us in our work.
Very informative and useful for any seller/trader. The trainer was very well-spoken and had a lot of interesting ideas/ thoughts about selling that he communicated in a very efficient way. The trainer was articulate and well spoken.
Effective and beneficial seminar. There were many helpful points in the seminar. It was clear the theoretical and the practical part of the seminar. It was a very interesting experience for me.
Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.
Flawless seminar, we learned about self-control and self-manage. The trainer was knowledgeable in the subject. She has a very special way on delivering the material even through our video conference meeting.
An excellent seminar with very good examples and material that was given to us. These examples helped me with the problem we are facing. Excellent trainer.
The program is essential and concise. Regardless of the experience one can have on Management matters, it offers them the ability to structure and put in place their thoughts, by teaching them how to implement what was taught and also by gaining new information and methods consistent with modern business society needs.
Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject.
A thorough, fully-fledged seminar on all the skills and ways of developing modern methods with many examples. The advantage of the seminar was Mrs. Vasiliki who was a professional and a positive person.
It is a seminar with a dynamic that meets the needs of the Cypriot market. There were many examples and detailed development of the subject. was excellent.
It was a very good and helpful seminar. The trained creates a very good environment, a nice atmosphere! We learnt to be more confident and to trust ourselves.
The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!
The seminar was very fruitful and pleasant. The advantages of the seminar were the few people, the quiet area and the Positive Vasiliki.
Excellent and very practical seminar! The trainer was very transmittable and clear.
Very good and substantial seminar! The trainer was excellent and very descriptive!
We learned how to be more responsible, how to organize ourselves and the team, how to be more communicative about the goals and how to manage new crisis. We had a lot of exercises and learned new words. The trainer was very good and passionate with his job.
It was perfect!! We learned many things and this will help us both in our work and in our personal lives.
Structured, alive, useful and useful seminar for practical and professional improvement. I have no words for the trainer!! She was alive, contagious and aware of the subject very well!
It was very useful! Excellent!
I believe that the programme in its entirety was very well structured. It has enriched me with too much knowledge and I am sure that it has enhanced my skills both personally and professionally. The two trainers of the programme are very well trained and very transmittable. I can confidently say that I will return to my company with more appetite and desire to work and to offer with all these I gained from the programme. Finally I feel happy that I was able to take part in the programme because … Read more
Comprehensive and interesting seminar. The main advantage was the experience, comfort and transmissibility of the trainer.
Very helpful training for anger management, now I can see different situations from a different perspective! Vasiliki was very good, helpful, full of positive energy and gave us many examples.
Very Good seminar, we learned new ways of customer service. The trainer was very good, helpful and polite.
Very constructive Seminar, we learned ways to receive outstanding debts that I have never thought of. Mr. Yiannakis is an excellent trainer.
The summary of the seminar was focused on the key aspects of customer service in a very detailed way. We were given guidelines on how to handle the customer better an also we were given positive words that can instantly enhance our communication with the customer.
The transmissibility of the trainer it can’t be described!!
Very Interesting and well put seminar!
Remarkable and useful seminar where we were given several solutions for organization in our daily life. Vasiliki was simply Excellent!
Cultural transformation needs a vision, planning and specific actions. Yiannakis has embraised our vision and guides us through this transformation with internal group sessions, mentoring and one on one staff coaching. His experience, knowledge and communication skills are very effective towards our long cultural change. He is highly recommended.
The seminar was very good and very well organized! The trainer used good examples and material to help people understand the theory!
The seminar was very helpful. It made us understand ourselves and others, take actions that will help us have more effective communication. There were many examples from our daily lives. Excellent! Vasiliki is a very communicative and happy person who made us express ourselves comfortably. She has very good knowledge in her subject.
The seminar was very interesting and I think the trainer managed to transfer how a business plan is prepared.
Interesting and comprehensive seminar. It contains many practical examples, persuasion techniques, and very interesting material!
Excellent Programme from a very good trainer!
Very good and educational seminar!
The seminar was very interesting and Ι will keep and implement the tips that I learned in the seminar. It really helped me to expand my knowledge and learn tactics of diplomacy.
New ideas and opinions on how to solve the problems of our family business! It gave us practical ways to achieve teamwork among family members
An interesting seminar and especially for the specific period we are following this process in the company. We deepened our knowledge and learned how to properly implement the employee’s performance. The trainer has developed the specific subject with a few examples. I personally enriched my knowledge.
I am glad that so young people can train older people than them. The seminar makes you try and not surrender as hard as it may be
A very educational seminar for my personal life and the workplace. I got the efforts on how to deal with different situations. Mrs. Christofi was perfect.
It was very helpful seminar especially for participants who work in large companies. It can help any business, especially now that we are in a period of crisis, to increase our clientele. The trainer used many practical examples.
Good organization and very good material. It covered many issues comprehensively and satisfactorily! Very good seminar in its entirety!
“In today’s competitive business world and difficult economy, knowledge through effective education is more necessary than ever. This program has given to me personally, powerful tools in order to develop what I have learned and lead me to success both professionally and personally. The programme was very well organized / structured and Mr. Yiannakis Mouzouris is a great trainer with incredible communicability and knowledge of the subject. It was worth every minute and I thoroughly recommend! ” … Read more
Very pleasant seminar with real examples. Vasilki was very transmittable.
The seminar was very good! We learnt techniques and methods for efficient changes with real examples.
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
One of the main advantages of the seminar was the knowledge and the energy of the Trainer Mr. Yiannakis Mouzouris and also the content of the seminar.
An interesting seminar for dealing with clients in the field of debt collections. We were given ways to collect debts and behave properly towards the customer with the right attitude. The trainer was communicative, specific and pleasant.
Dynamic Programme on HR issues from where I have learned and understand better the use of KPI’s and how they are measured. The trainer was dynamic and enthusiastic.
Excellent Seminar! Very interesting
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming was amazing. Along with the positive energy and transmissibility of Ms. Vasiliki the seminar was lively and not at all boring and / or tiring. We learned various ways to Develop Modern and Effective Secretarial Skills. I highly recommend! Do not miss it! Ms. Vasiliki was Perfect!! With a smile and liveliness, you are not bored at all.
Very constructive seminar. The fact that I was very negative about blind sales made me look it at the positive way and try it. The trainer was amazing.
A very methodical and useful seminar through which we are given the opportunity to improve our skills. The trainer was very good.
Extremely helpful and informative Programme at a professional level for Office Management. Vasiliki is a happy person and very transmittable in her presentation both from a distance and in person.
I really enjoyed that seminar! It will help me a lot with my job!
A very interesting seminar that is worth attending. We were given targeted examples with results that aimed at solving the problems facing the listener. The trainer was communicative with a targeted approach. Simplify the subject for a better understanding of the participants and with positive energy.
Very vivid and transmittable trainer! Excellent seminar!
Very good, we learned and developed very well the aspects of proper communication. Mrs. Christophi was very good.
It was a very constructive seminar.
Very constructive and pleasant seminar. The trainer was Excellent.
Very good seminar, we learned a lot about managing our communication with the client via phone. We learned ways to communicate well with good mood and enthusiasm. The trainer was perfect!
Excellent Seminar. We learned how body language can affect your business & personal relationships, how we can present ourselves and how we can achieve our goals though non-verbal communication. The trainer was Excellent!!
Very informative seminar based exactly on the topic. In general, it was very interesting related human professional relationships. The trainer was very positive and very communicative.
The seminar was clear and all the observations, information and comments were based on documented examples.
The seminar was enlightening! We acquired new knowledge and the trainer showed us how to face conflicts and disputes in the workplace!
A very interesting seminar where we learned a lot of useful information that will help us in our career. The trainer was excellent.
This seminar taught us how to approach customers to get the best repayments possible. We also learned how to understand the psychology of the customer and the proper management of outstanding debt collection. The trainer was very communicative and direct.
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