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9:00 am: Live Online Training – Problem Solving – Αποτελεσματική Διαχείριση και Επίλυση Προβλημάτων – |
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3:30 pm: Mini Series 4 - 5 Τρόποι για να αυξήσετε την Προσαρμοστικότητα σας – |
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8:45 am: Σεμινάριο Λευκωσία – Ανάπτυξη Ικανοτήτων για πωλήσεις και πρόσθετες πωλήσεις (Up-selling) – |
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10:00 am: Live Online Training - Επαγγελματική Συμπεριφορά: Πως την Διαμορφώνουμε και την Επικοινωνούμε - Professional Βehaviour Conduct – |
8:45 am: Σεμινάριο Λευκωσία – Ανάπτυξη Ικανοτήτων για πωλήσεις και πρόσθετες πωλήσεις (Up-selling) – |
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It was well organized and the trainer was qualified and informative! I am really happy I participated in this seminar!
The trainer was very pleasant, comprehensible and positive! She made the seminar very interesting and used many practical examples.
Interesting seminar and to the point! It helped me to remember some basic principles. Several examples have been given, which helps to better understand. The trainer was enthusiastic and contagious.
Very helpful seminar with rich content. We developed the skills of staff evaluation and communication with colleagues, subordinates and supervisors. The trainer was very demonstrative and very transmittable.
The Programme was very informative and useful, it gave me knowledge and more tools to improve my office skills. The trainer was excellent.
Constructive seminar! I gained many new skills from a very transmittable and positive trainer. Her methods kept our interest throughout the seminar.
It was a complete seminar about how to improve our communication, relationship with our colleagues and our organization. The trainer was very nice and professional.
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming it was amazing. Along with the positive energy and transmitability of Mrs. Vasiliki the seminar was lively and not at all tiring. We learned the techniques and secrets of how to communicate with diplomacy, reliability and discretion. It is worth watching! I highly recommend it! Ms. Vasiliki was Perfect! Alive! with her smile, with jokes, positive energy and knowle… Read more
Really practical seminar! I will use what I learned from tomorrow to my work!
Excellent seminar for the development of the personal assistant and not only. We have learned ways of organizing and programming our job, how to prepare an action plan and set priorities and how ro deal with different situations. Vasiliki gave us positively her knowledge, the right tools and methods for instant results.
We learned many things that will help us both in our work and in daily life. Vasiliki was really good. I really liked her way.
Informative, useful and efficient seminar! It made us thinking of our personal Image. The trainer with her experience, she identified in each participant what messages she sends to the other people at first sight.
Very understandable with many examples. We have learned new innovations, some have been made, a reminder of forgotten supplies. I’m really excited, Mr. Mouzouris very well informed!
Very good seminar, explanatory with great structure and development of the subject. We received a lot of knowledge on many topics and had the opportunity to express all questions and opinions with immediate feedback from the trainer. Mr. Mouzouris was very good and transmittable.
Very effective and informative seminar. The trainer was so transmittable, clear with many practical examples and was giving the opportunity for dialogue and the whole seminar very pleasant!
A very good seminar where we learned in practice how to do effective debt collection in times of crisis
Very interesting and helpful seminar speaking with many examples. The trainer has the knowledges and the ability to communicate his ideas and knowledges.
The seminar was educational and has given new horizons to the relationship between the superior and the subordinate. Determining the principles and measurable criteria for staff evaluation as well as the evaluator’s behaviour. The trainer was very well trained and transmittable.
Flawless seminar, in depth and at an advanced level, not the classics. The trainer was excellent.
This is a comprehensive seminar on the subject. In this das, where “impersonal” / written communications are becoming more common, the need for effective and accessible communication that conveys positive emotions to recipients is absolutely essential. The trainer was impeccable, approachable and experienced.
Constructive seminar on professional and personal level. Educational, informative and well understood material. The trainer was Excellent. Very communicative and she presented to us very good examples.
Amazing – Fantastic seminar, full of energy with rich examples and exercises. There was a discussion between the participants and the trainer, and we were given examples based on our own organization needs. Vasiliki was Perfect!!
Very informative seminar that made us realize other / new ways to provide the implemented for the good of the company and also for our own good. We realized that he old ways we used were backdated and we have learned new / fresh ways and methods. The trainer was very good, positive and smiling!
Very clear, well prepared seminar that made me understand what ISO 9001 is. Due to the functional number of participants (not very big) the dialogue was even more effective. Very good trainer!
We learned a lot of useful information through real examples. There was cooperation between everyone and so the topics were better understood. Ms. Christofi was very prepared, patient, listened to all our questions very carefully and answered with simple words and examples.
A very good seminar, we learned very useful and interesting themes that will help me very much in terms of personal and professional level. We have learned a lot of things and details that we have not seen so far.
A very constructive program where we learned new information / knowledge, techniques that can be used in our everyday life at both professional and personal level. The trainers were very instructive and not tiring. The way of presentation is what keeps your attention and understand better.
The program was extremely interesting and informative. There was participation by all, examples of situations and a good flow of information. Both trainers were contagious.
Dear Mr Mouzouris, I would like to thank you for your excellent presentation to our today short training “workshop” on the issue of the Personnel Evaluation System purpose and objectives. With a vivid, practical, documented way and with full respect for the dialogue, you have, in my point of view, fully met the expectations of the participants. PS: Thank you also from the colleagues of Personnel & Administration Department for organizing this useful educational activity.
Very good Programme! Ordinary trainers teach the trainees to succeed. Great trainers teach their trainees how to convert their failures into success. The trainers of the Programme are the best because they try to bring the best in us. Thank you both!
A beautiful and substantial seminar that shed light on many aspects of the personal and professional formulation of our lives, which sought recognition for the most correct orientation. The trainer was excellent 10/10 !!
The seminar was great! It helped me recognize my mistakes and work on them in order to improve myself. I gained confidence and the right bases to improve my personality.
Perfectly designed and very careful to the presentation. It was simple in lecture and easy to understand. The trainer of the seminar was an expert and very transmittable.
The material was very interesting and very understandable, also the examples given during the program. They are trustworthy and realistic, keeping the interest of the participant. Both trainers were excellent , communicating and accessible.
Informative and enjoyable, many important work issues were covered and widely analysed. The trainer encouraged us to participate, making the training more enjoyable and effective! Ms. Christofi was pleasant, understanding and in her own way made us all participate and express ourselves!
Very good seminar! The trainer was full of energy and positivity.
Very interesting and useful seminar in order to enhance our communication. Ms. Christofi was very cheerful, knowledgeable and created comfort in the educational process.
A constructive seminar where we learned how to put our thinking in order. Ms. Christofi was very good, the Person who never gets upset!
Practical seminar with many examples! Very useful!
The seminar was effective and I learned many useful things about the collection of outstanding debts.
Excellent Trainer! He gave us many useful tips that will help us a lot.
I really enjoyed the seminar. I now aim at using all the tools and knowledge I gained so as to be able to free up my confidence.
Necessary and useful seminar for every seller who wants to increase his sales by combining his own knowledge with the Persuasion Techniques we learned. There was proper communication during the seminar where we learned the right words, keywords, tactics to pique the customer’s interest. The trainer was impeccable and excellent in the way she approached and transmitted to the public.
Remarkable and useful seminar where we were given several solutions for organization in our daily life. Vasiliki was simply Excellent!
Constructive seminar and very essential!
Interesting seminar where we gained more knowledge for telephone customer care. The trainer was very good.
There was positivity through the seminar and discussion among the participants. The trainer was α smiling, positive person and to the point!
A communicative seminar that improved the way in which work data was perceived, which was very high. Vasiliki is contagious, explains and analyses issues with tangible examples.
Very good seminar! The trainer was informed and well trained on the subject! She was also very transmittable.
Excellent! There was very good communication with Ms. Vassiliki who was willing to suggest solutions to our various issues and the material presented was very good.
The seminar was very inspiring and helps to expand your knowledge in order to use them effectively at your work.
Very remarkable programme! It offers useful knowledge on human resource management issues. Also through group activities and realistic examples / exercises made during the seminar, we were given guidelines on how to deal with such incidents. The targeted structure and the excellent knowledge of trainers were the main benefits. Thank you!
A seminar of great interest that offers practical and guidelines on proper and effective customer service. Through the seminar I gained knowledge on developing interpersonal relationships, there was an exchange of views and a constructive discussion. The trainer was excellent, professional and sympathetic.
Excellent seminar! It helps you with practical ways on how to deal with yourself and others.
Excellent seminar with clear examples
Very interesting and enlightening seminar! I have gained a lot of useful knowledge.
The seminar was well organized and comprehensive. The trainer was well aware of the subject and had detailed discussions with the participants.
The seminar was informative, comprehensible and pleasantly presented. We learned service techniques, keywords and alternative phrases that help the customer’s psychology.
The seminar was very interesting and constructive and I am absolutely sure that many of the things I have attained will be used in my personal practices. The trainer, Vasiliki Christofi, was excellent! She managed, from the very beginning of the seminar, to keep participants’ interest alive. She is a person with a positive attitude towards life and most importantly she loves extremely much what she does.
Very interesting seminar for anger management. The trainer was excellent! Very interesting and positive person.
An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!
Mr. Giannakis, hello. I am Christos by UMAR and I was in the seminar today. I came in very bad mood, as I went to previous seminars, but your way, your transmissibility, your mood and your knowledge made me want the seminar to keep going. With such people like you, Cyprus has a future. Congratulations!
Descriptive seminar! Excellent Seminar!
The programme was very well structured and timely. The material was very clear with case studies and active participation by all. The trainer was very communicative and knowledgeable on this subject.
The best seminar I have attended. A very well-structured seminar and covered the whole range of communication with the client until the desired result. The trainer was very contagious and had knowledge in his subject.
Very informative seminar where we learned useful methods of collecting outstanding debts. The advantage is that there are no similar seminars to attend. The trainer was excellent.
The subject of the seminar is a very important issue in a company or an organization. We learned the basics about Key Performance Indicators. The trainer was very good and full of energy!
Very useful and constructive seminar from which I learned ways to think differently but also define what are the most critical KPIs for each performance that needs to be measured. There were many useful examples, and it was not tiring at all. Mr. Mouzouris was excellent! I watched him constantly without getting tired. He was very transmittable, communicative and passed on his knowledge to us.
Very educational seminar where we learned how to respond with diplomacy in various situations. The trainer was excellent!
The seminar was very interesting with a useful material. We learned how to develop our skills and how to handle stress, conflicts and crisis. The trainer was very transmittable.
Very constructive and educational seminar! We were given ideas for organizing and carrying out the changes.
Mrs Vasiliki was smiling, very positive and transmittable and explained us everything in detail. I appreciate her very much! The knowledge she transmitted to us are immeasurably helpful to change our thinking both in our personal and our professional lives. Thank you very very much!!! Good luck in your life and your career in your workplace!
Constructive, pleasant and well organized seminar! I am impressed!
A full seminar with analysed presentations. The trainer was pleasant, simple, very understandable and contagious. She presented many examples that each one of us can use.
Very good a seminar! Very pleasant and satisfying. I have gained a lot of useful knowledge.
Useful and interesting seminar with many practical examples. The trainer was contagious and vivid.
Effective seminar where we received many practical methods for efficient customer management. The trainer was transmittable, there was identification with the participants, and she handled the discussions perfectly.
A very educational seminar for my personal life and the workplace. I got the efforts on how to deal with different situations. Mrs. Christofi was perfect.
Very good and substantial seminar! The trainer was excellent and very descriptive!
The trainer was very good and very transmittable! Excellent seminar in its entirety!
Interesting seminar with immediacy and understanding of the topic. The trainer was very good.
Excellent trainer who kept our interest throughout the seminar!
The Programme was very interesting and had many practical examples of everything we learnt. Very useful seminar and enables us to obtain the Certificate of the Institute of Leadership and Management, UK.
Great seminar! The information of the seminar can be used even outside of the workplace! The trainer taught us that each person has a different character and the best way to avoid conflicts is to communicate
The Programme was very well organized, with rich supporting material and very well trained trainers.
It was a very interesting seminar. The trainer was very informed on the subject, but also generally.
The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills
Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject
Very useful and efficient seminar. The trainer is excellent. The 3 hours passed without getting tired at all. Everything she told us was very helpful.
Constructive seminar where we learned about the recognition of behaviors, proper dealing and handling of problems and people. The trainer had immediate contagion and there was a pleasant environment.
Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best!!
Interesting seminar, I met the demands I had on this issue. Transmissivity, pleasant trainer. The theory was always presented with examples and there was communication and dialogue with the participants.
The seminar was extremely useful and very relevant to the current situation.
Energetic, Interesting, opportunity to discuss and interact, Practical well documented and presented. In addition the seminar was not boring at all!!! (not easy to find in seminars).
Effective seminar which will help me to properly manage situations of anger and conflict issues. The trainer was very contagious and exemplary.
A very helpful and interesting seminar. We have been given many examples that helped us in understanding the situation. The trainer has the ability to transfer his knowledge and keep the interest of the participants.
Very good presentation by the excellent Mrs Vasiliki Christofi!
Very informative training on how to handle clients anger during service. We learned that it is necessary to love our job and to serve customers with courtesy and good mood. Ms. Vasiliki is well trained and conveyed her knowledge to us with a lot of positivity and the seminar became even more interesting.
It was perfect!! We learned many things and this will help us both in our work and in our personal lives.
Very interesting and it enabled me to view the phases of change positively
Leading professional training and management consulting firm based in Limassol, Cyprus.
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