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8:45 am: Live Online Training – Ποιοτική Εξυπηρέτηση Πελατών και Μέτρηση του Βαθμού Ικανοποίησης τους – |
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8:45 am: Live Online Training – Ποιοτική Εξυπηρέτηση Πελατών και Μέτρηση του Βαθμού Ικανοποίησης τους – |
8:45 am: Live Online Training - Ικανότητες Διεξαγωγής Αξιολογήσεων Απόδοσης Προσωπικού – |
10:00 am: Live Online Training - Επαγγελματική Συμπεριφορά: Πως την Διαμορφώνουμε και την Επικοινωνούμε - Professional Βehaviour Conduct – |
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112022 04 11
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8:45 am: Live Online Training – Μαθαίνοντας και Εφαρμόζοντας τις 7 Αποτελεσματικές Αρχές Ηγεσίας – |
8:45 am: Live Online Training - Ικανότητες Διεξαγωγής Αξιολογήσεων Απόδοσης Προσωπικού – |
8:45 am: Live Online Training – Μαθαίνοντας και Εφαρμόζοντας τις 7 Αποτελεσματικές Αρχές Ηγεσίας – |
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12022 05 01
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Practical seminar with many examples! Very useful!
The seminar was very helpful. I believe that based on what I learned I can become better. I can manage stress with various tips given to me.
The seminar was very useful. It helped me thinking more positive and how to control my anxiety. Mrs. Vasiliki is very kind, positive and she gave us a lot of tips! Thank you very much Vasiliki!
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
Very good seminar with useful information for several areas of human relations and very good material which is very useful. The trainer was very good, through her attitude and the choice of her expressions she made us feel very comfortable and we want to know everything!
Very interesting seminar. We learnt the ways so that we can achieve our goals with diplomacy, reliability and discretion.
The programme helped in the effective office management and to control myself in times of intense stress and pressure at workplace. I learned that communicatively, a fundamental element is hearing and before I could not manage it. Basically the programme helped to evolve both in our work and in our communication with our colleagues.
Very informative and supportive seminar which lays the foundations for further deepening of ISO 9001: 2015. There was proper organization and structure of the content. Mr. Mouzouris was clear and very transmittable.
Very good and educational seminar!
Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.
We have learned how to deal with different conflict situations, first we must listen and then act! The trainer was very good and positive on the subject.
Excellent Seminar! It gave me the abilities and the chance to help myself and my subordinates to learn how to succeed the best results!
Very interesting and educational seminar! It sure makes you see people differently!
The seminar was very helpful, targeted rich material with many examples, “to the Point”. Ms. Christofi was very good and professional!
The seminar was very well organized and useful. It gives you the guidelines how to successfully start, plan, and maintain a business
Very good seminar! I gained many new skills and it helped me understand how to properly communicate my image and my professional profile. Actually there was no disadvantage to this seminar.
Clear and understandable seminar! Excellent trainer!
Very good seminar! It was very well presented by the trainer and because of the positivity that she had as a person, she did not let you get removed from the subject.
It provided us with extra knowledge in order to use it in practice and to perform more effectively.
Informative seminar! Very good trainer!
I would like to thank Mrs Vasiliki because I improved my ability in Written Communication. I gained many skills and tips that will surely be very useful in my life.
Through this seminar we learned many things about how to manage conflicts that made us change our way of thinking. The trainer was excellent and transmittable!
The seminar was rich in content and really good! We learned that whatever you do, you have to do it with passion because that makes the difference and you will definitely succeed that way! Vasiliki locates our hidden passion and help us to succeed the goals that seem impossible!! I am excited!
An important, useful and educational training. Very understanding and gave us new keywords.
Very helpful, interesting and productive seminar!
The program was extremely interesting and informative. There was participation by all, examples of situations and a good flow of information. Both trainers were contagious.
The seminar was really perfect from every side! I am really impressed!
Very helpful seminar. Vasiliki was fully documented, and it was very easy to understand what it presented to us. I give her 10 ‘.
Very good and educational programme from which we received a lot of interesting information. Ms. Vasiliki was very good and transmittable.
This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.
Very useful seminar that taught us how to manage anger and deal with various issues. Vasiliki was Perfect!!!
Comprehensive and well-developed seminar that will help me a lot. The main advantage of this seminar was the great analysis of the subject.
Very pleasant and understandable seminar! I understood how to manage myself when I get angry and to understand the others.
A targeted and enthusiastic seminar that gave us a lot of knowledge through the excellent presentation of Mrs. Christofi.
Excellent seminar! Something new for us, with new perceptions in our role, various ways and techniques of sales and processes. 10/10 to the trainers, they were very good, organized and knew the subject from A – Z.
Informative and concise seminar. The trainer was an expert on the subject!
Interesting seminar that though us hoe to respect our clients. The trainer was very good!
Informative seminar with plenty of examples and key points of inspiration for both for sales work and personal development. The trainers were great!
Very good presentation by the excellent Mrs Vasiliki Christofi!
The trainer was very pleasant, comprehensible and positive! She made the seminar very interesting and used many practical examples.
Excellent seminar by an excellent trainer! We learnt new ways on how to make our shop run better.
The seminar was very interesting, something different from that I personally gained countless new knowledge which I will now apply in my daily life. The trainer was excellent, she transmitted her knowledge and information in a simple and interesting way.
The seminar was very useful and constructive with a very good structure of its presentation. Mrs. Christofi was very good and had impeccable immediacy with all participants.
It was a very interesting and meaningful seminar. We learned how to deal with anger issues that we might dealt wrong with until now. The trainer was very good, aware of the subject and the presentation was fulfilled with examples.
Constructive seminar and very essential!
Interesting and comprehensive seminar. It contains many practical examples, persuasion techniques, and very interesting material!
I found the course very good and I highly recommend it to those who wish to have, in a short time, the basic principles of business management. I have gained a valuable knowledge and experience that will help me with my professional and personal development.
Very good seminar! The trainer was really transmittable and used real life examples and case studies. The presentation way did not let it become boring.
Very pleasant seminar with real examples. Vasilki was very transmittable.
Very interesting and it enabled me to view the phases of change positively
Very interesting and enlightening seminar! I have gained a lot of useful knowledge.
In this seminar we learned how to see things from a different perspective and elevate our spiritual level. Ms. Vassiliki was Excellent!
Very interesting with communication between all participants something that made the seminar not boring. There was a smooth flow and continuous participation from all. Ms. Christofi is very contagious and communicative and has her way of keeping focused.
We learned how important customer communication is. The trainer was extremely good.
The seminar is very interesting, and we learned a lot of new things. Ms. Vasiliki is excellent, direct, knowledgeable in communication and professional.
A “MUST” seminar for business that have to deal with the full meaning of Customer Care
The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.
The seminar was excellent! Very well organized, transmittable and collective!
I would like to congratulate wholeheartedly Vasiliki for the presentation!! AMAZING!!!!
Excellent seminar with very good Tips! There were many real examples and assignments for better understanding. Ms. Christofi was very friendly and understanding. She gave us several tips and clear answers.
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming was amazing. Along with the positive energy and transmitability of Ms. Vasiliki the seminar was lively and not at all boring and / or tiring. We learned various ways to Develop Modern and Effective Secretarial Skills. I highly recommend! Do not miss it! Ms. Vasiliki was Perfect!! With a smile and liveliness, you are not bored at all.
The seminar was clear and very useful. The trainer was very good and I think the way she did the seminar made it very interesting. She also used practical examples which helped in understanding the seminar.
Informative, instructive seminar with structure that had enough information for implementation and improvement in my workplace. The trainer was transmittable, enjoyable and very understanding.
Very good seminar!!
It was a very constructive seminar.
A very transmittable seminar with very good examples. I got answers and ways on how to deal with customers who do not pay or do not comply with the agreed. The instructor was great, and he knows exactly what he is teaching.
Practical seminar, we learned what is respect towards the clients. Mrs. Christofi was very good!
Cultural transformation needs a vision, planning and specific actions. Yiannakis has embraised our vision and guides us through this transformation with internal group sessions, mentoring and one on one staff coaching. His experience, knowledge and communication skills are very effective towards our long cultural change. He is highly recommended.
The seminar was interesting. We got valuable guidance about how to get better with running our office and how to improve of ourselves. Mrs. Christofi was very helpful, always correct and polite and was able to hold out attention constantly – Excellent!
Beautiful and constructive dialogue that motivates change of thinking.
The seminar completely covered my expectations and my personal needs for knowledge and skills enhancement. The trainer fully held the subject. Outstanding, transmittable and passionate. Highly recommended.
Productive and pleasant. It has improved my understanding of how to handle customers by phone. There was a nice atmosphere, it was understandable, and it was very engaging.
Very interesting seminar and the trainer was very good! Very passionate and understandable! He has the qualification to transfer the messages of the seminar. The seminar was detailed and very interesting.
Extremely interesting seminar!
Interesting, practical and helpful. Rich in content and very informative. Scheduled in beautiful space. Presented by experienced passionate trainers who brought us knowledge and useful information. Vasiliki was full of positive energy and I really enjoyed the seminar and I got some useful information about my personal and professional life. Mr. Yiannakis was very contagious. Both trainers were very good.
Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.
Interesting seminar! I think that the notes we were given and the knowledge I gained from my trainer will be very useful and I will apply immediately! We learnt how to express ourselves in a better way in the written word.
It was very pleasant and constructive. I’m glad that I participated in it!
We learned about conflict management with many examples in a comfortable environment. Ms. Christofi is well trained and presented the seminar with many examples without stress. Excellent in explaining the various problems and charismatic in peace.
Through this seminar I found solutions to several issues that I did not know how to manage my everyday life. The trainer was very positive and communicative.
It was very interesting seminar and Vasiliki was excellent!
Pleasant, informative and helpful seminar! We learned how to deal with conflicts that may arise in our workplace. The trainer was very good with a pleasant presence, positivity and at the same time transmittable!
The seminar included elements that will help us change the wrong things and views in order to be more efficient and calmer in our professional workspace. We learned about managing our time, our space and the negative people in our workplace. Vassiliki was Excellent, contagious and with humor!
Excellent presentation and pleasant environment. We have adopted many suggestions given to us on how to improve the quality and skills of our work. The trainer was great! 10/10 !!!
Through this seminar we learned how to review some of our habits. 1 give 5 Stars to the trainer she was amazing.
Vasiliki as a trainer was a very good connoisseur of the topic and presented it in a simple and very understandable way that the results were evident and direct. Bravo! The whole atmosphere has a beautiful freshness.
Very useful, it helps to understand the meaning and mechanism of Marketing. Very good trainer!!!
It was a very informative and interesting seminar. There were examples and exercises that we solved, and which made us understand better the topic of the seminar and see in practice how Customer Service is done properly.
Highly informative and interactive programme. The trainers were very good, had experience in the field and presented with wisdom and passion.
The seminar was very detailed and was based on interesting theoretical approaches and many real examples. It was also pleasant and Vasiliki was very transmittable, pleasant and friendly.
A very satisfactory seminar for the amount of time we had available to us, with many examples and the strong presence of the trainer who is very capable and descriptive in the presentation.
The seminar was extremely interesting and enlightening. There was participation from all participants, ie teamwork. Ms. Christofi was very good.
Fully understandable seminar, where I got a lot of information that will definitely be useful for me personally and professionally. There were live and clear examples and it was a fully interactive seminar. Mr. Mouzouris was very well acquainted with the object and also got the ability to present the seminar in a simple and illustrative way.
We gained a lot of knowledge from a highly trained trainer who is charismatic to draw and hold attention. He is also very transmittable.
I have enjoyed the whole Human Resource Management Programme. Very interesting and informative. I learnt interesting things for my job. Both trainers were very passionate.
A very helpful and informative programme for people involved in leadership / human resources management. Comprehensive and simply worded. Structured in a very informative way for the participants. Mr. Mouzouris presentation was very good, understandable and in a way that kept our interest at a high level.
Very interesting seminar with tangible examples for a better understanding of the topic and discussion among all. Mr. Mouzouris is very good. He knew the subject very well and transferred his knowledge to us through real examples.
Pleasant and understandable seminar. We learned new methods for development and improvement in our workplace. The trainer was excellent at the presentation.
The seminar was very good! The trainer had a lot of knowledge on the topic and he was really transmittable.
Interesting seminar that helps you broaden your knowledge in communication! Communicative, pleasant and makes you understand the importance of communication
Leading professional training and management consulting firm based in Limassol, Cyprus.
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