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8:45 am: Live Online Training - Τεχνικές και Μεθόδοι για Αποτελεσματική Εξυπηρέτηση Δύσκολων και Απαιτητικών πελατών – |
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8:45 am: Live Online Training – Τεχνικές Πειθούς στις Πωλήσεις – |
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3:00 pm: Live Online Training – Αυτοπεποίθηση: Πως να την Αυξήσετε και να απαλλαχθείτε από τους φόβους σας – |
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Interesting seminar that helps you broaden your knowledge in communication! Communicative, pleasant and makes you understand the importance of communication
Very interesting and comprehensive seminar combining theory with practice. The trainer was highly transmittable and was constantly keeping the interest.
Very constructive and helpful! Especially the images and the videos helped me a lot in understanding the theory!
There was positivity through the seminar and discussion among the participants. The trainer was α smiling, positive person and to the point!
Through this seminar I found solutions to several issues that I did not know how to manage my everyday life. The trainer was very positive and communicative.
Interesting seminar! We gained new knowledge and skills regarding the clients anger management.
Very interesting seminar which helped us to easily capture the techniques and methods. The trainer was very pleasant, informative and communicative.
Very interesting and constructive seminar that taught us to how to serve our customers better and especially the demanding and angry customers. Ms. Christofi was very good and helpful.
Very constructive seminar! The excellent trainer really taught us how to do a better management of our relations with customers through written communication.
The seminar was excellent! Very comprehensible and educational. The way of presenting it and the examples presented facilitated the process of understanding the meaning of the seminar.
Very useful and clear seminar that will help me immensely in my workplace! The trainer used real – life examples so that we can directly apply what we learned in our work. Highly transmittable, communicative and effective trainer!
Enlightening, educational seminar. There was dialogue, enlightenment and discussion. The trainer was very pleasant and sharing her thoughts.
Very detailed with many examples for easy understanding. There were exercises throughout the programme for a better understanding of the theory. The trainers had all the necessary knowledge, experience and skills to pass on their knowledge.
The seminar was clear and very useful. The trainer was very good and I think the way she did the seminar made it very interesting. She also used practical examples which helped in understanding the seminar.
We learned how to transform our written communication with clients or associates into impeccable! Our trainer continually gave us examples for better understanding of the seminar. Excellent!
Interesting seminar with very useful information, many examples, relaxed atmosphere and immediacy. The trainer was Excellent!
Graphic and live seminar with examples from everyday life experiences of the trainer and the participants. The trainer was very transmittable and positive!
The seminar was amazing, very good and pleasant. I have learned new ways to empower my self-confidence. Mrs Christofi was amazing!
A very good seminar, there was discussion between all participants, and we were given useful advises. The trainer was very contagious.
Excellent seminar helps greatly every warehouseman. I gained more knowledge about product storage. Mr. Mouzouris is one of the best trainers.
The seminar was very detailed and was based on interesting theoretical approaches and many real examples. It was also pleasant and Vasiliki was very transmittable, pleasant and friendly.
It has been a very well presented seminar straight to the point, with a very clear speaker (Mr. Mouzouris)
Very interesting and helpful seminar where I learned effective ways to manage anger, tension and stress in the workplace and in general. Vasiliki has transmittable and knows her subject very well. It also keeps the interest undiminished until the end of the Seminar. I would be happy to attend future Seminars.
Very interesting seminar and the trainer was very good! Very passionate and understandable! He has the qualification to transfer the messages of the seminar. The seminar was detailed and very interesting.
Interesting and creative seminar. He gave us the opportunity to implement methods for better internal communication and efficiency. The instructor was very descriptive, illustrative and managed to keep our interest throughout the duration of the seminar.
Energetic, Interesting, opportunity to discuss and interact, Practical well documented and presented. In addition the seminar was not boring at all!!! (not easy to find in seminars).
The seminar was very interesting and constructive. We learned many positive words that can be used in our everyday life. Mrs. Christofi was excellent.
The seminar was very helpful in increasing productivity with very nice examples. It has given us measurable and effective ways to increase productivity at work. The trainer was very transmittable.
Excellent seminar! I learnt the right way to collect outstanding debts!
Interesting seminar with lots of information on the subject of human resources management. The trainer was great, transmittable and very passionate about what he does.
Not boring at all, very interesting and helpful seminar. We learned a different way of thinking and dealing more positive in some cases.
The seminar was very interesting and Ι will keep and implement the tips that I learned in the seminar. It really helped me to expand my knowledge and learn tactics of diplomacy.
A lot of helpful and interesting information were given at the seminar. The trainers were very experienced and educated.
Pleasant and understandable seminar! We learned practical methods and techniques for effective written communication.
Effective and beneficial seminar. There were many helpful points in the seminar. It was clear the theoretical and the practical part of the seminar. It was a very interesting experience for me.
Very interesting seminar. We learned how important proper communication is and how important the way and style of communication is in our daily lives. Ms. Christofi is a very happy person who transmits her knowledge with enthusiasm while keeping everyone interested.
The seminar was really helpful. We learned about negative and positive words / thinking and how we can manage the anger of different people. The trainer was very good – excellent!
An excellent, useful and helpful seminar on improving my skills. The trainer was excellent.
An important, useful and educational training. Very understanding and gave us new keywords.
“In today’s competitive business world and difficult economy, knowledge through effective education is more necessary than ever. This program has given to me personally, powerful tools in order to develop what I have learned and lead me to success both professionally and personally. The programme was very well organized / structured and Mr. Yiannakis Mouzouris is a great trainer with incredible communicability and knowledge of the subject. It was worth every minute and I thoroughly recommend! ” … Read more
Very interesting seminar with tangible examples for a better understanding of the topic and discussion among all. Mr. Mouzouris is very good. He knew the subject very well and transferred his knowledge to us through real examples.
Very helpful, useful and effective seminar. He learned step by step how to do cash flow.
A seminar that gives a basis for the real issues that arise in sales. The communication between the trainer and the participants was very good. Questions and issues were resolved that were not previously taken into account and will help sales immediately. I was also given phrases and keywords. The trainer was very sociable and pleasant.
Very effective and informative seminar. The trainer was so transmittable, clear with many practical examples and was giving the opportunity for dialogue and the whole seminar very pleasant!
Very helpful seminar where we were given various effective ways to manage the needs of each Company. We also learned new and correct ways of written and oral communication. Ms. Christofi was Excellent and immediate.
Very useful and helpful seminar where we learned many important things about the quality customer service.
The seminar was very good! We learnt techniques and methods for efficient changes with real examples.
This seminar provides participants with basic but at the same time very useful knowledge for the design of a business plan aiming to achieve business goals.
Very useful seminar and the trainer was very good and contagious.
Pleasant, informative and helpful seminar! We learned how to deal with conflicts that may arise in our workplace. The trainer was very good with a pleasant presence, positivity and at the same time transmittable!
Very educational seminar where we learned how to respond with diplomacy in various situations. The trainer was excellent!
A very good, communicative and understandable seminar on a professional and personal level. Ms. Vassiliki is a remarkable trainer who has a lot of knowledge on the subject and which she transferred to us through the seminar.
It gave me the opportunity to meet others with similar interests and concerns in their professional career. It was especially helpful to brush up my knowledge in the field and encouraged in order to go ahead and put team goals.
Seminar with many examples that offer an advantage of transmissibility. There were many points that created the need for us to work on specific things. The trainer was direct, read, friendly, with nice examples that created a sense of freedom at our expression.
Informative and very comprehensive seminar! The trainer was expert on the subject and very transmittable.
Informative seminar with many new things. Solutions and many alternative proposals are given to the problems we face every day in our work. Its advantage was the structure of the presentation which was interesting, enjoyable and not boring. The trainer was a communicative and with pleasant presence.
Interesting seminar that though us hoe to respect our clients. The trainer was very good!
Interesting seminar with rich material. There was a discussion among all participants and a solution to all the questions. The trainer was very well aware of the subject with a very pleasant personality! Well done!
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming was amazing. Along with the positive energy and transmitability of Ms. Vasiliki the seminar was lively and not at all boring and / or tiring. We learned various ways to Develop Modern and Effective Secretarial Skills. I highly recommend! Do not miss it! Ms. Vasiliki was Perfect!! With a smile and liveliness, you are not bored at all.
Psychological empowerment for stress management. The trainer was communicative, full of positive energy and transmitability.
The seminar we attended today was very interesting and very useful especially in the way of managing different people. At the same time, we learned several techniques that we can be applied through proper organization and tactics. The presentation of the material was great through the pleasant and great personality of Mrs. Christofi.
This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.
The instructor was very good in presenting the seminar. Very interesting seminar!
Perfect! Very educational seminar and I’m sure that it will help me very much in the future.
It is an important seminar for all companies’ employees who have contact (both telephone and personal) with customers. It helps and gives solutions to issues that present at work and may not have been thought of. The trainer was very contagious in the way of presentation, she knows the subject very well and manage to keep you interested in the seminar from the beginning till the end!
A very helpful and explanatory programme. It made me understand and set my main goals and highlight the important ones. The trainers were very explanatory and gave us many examples. Always willing to listen to us and answer questions.
Fruitful and educational seminar. The trainer was excellent with very good transmissibility.
Through this seminar we renewed our information and knowledge.
Very good seminar! I learned many things for sales that I did not know
Excellent trainer! He was very transmittable and guiding. The seminar was very good.
We gained a lot of knowledge from a highly trained trainer who is charismatic to draw and hold attention. He is also very transmittable.
We learned about the basic knowledge / techniques of secretarial staff. The advantages of the seminar are that it has shown us how important the role of the secretarial staff is. The secretary is the image of every business. We have been given useful material, which can improve the quality of our work and our daily lives. Vasiliki was very helpful and contagious. She was kind with nice energy. I will make sure to attend other seminars that interest me with Vassiliki!
Comprehensive and able to give meaning to the participant so as to perform having the data.
The seminar was focused on the target (Change or die)
Excellent Seminar!
The program is essential and concise. Regardless of the experience one can have on Management matters, it offers them the ability to structure and put in place their thoughts, by teaching them how to implement what was taught and also by gaining new information and methods consistent with modern business society needs.
The programme was pleasant and understandable. Our Trainer Mr. Mouzouris was fully qualified, friendly, very informative and always willing to answer our questions. I strengthened my knowledge in all topics relating Human Recourse Management
Very nice seminar. The group was fun and talkative, and it was a very enjoyable session. The trainer knew how to handle each one of us while passing her message. There was discussion, debate and progress. Vasiliki was Excellent! Very pleasant person. Her knowledge in confidence was very interesting.
The Programme was very interesting and had many practical examples of everything we learnt. Very useful seminar and enables us to obtain the Certificate of the Institute of Leadership and Management, UK.
The programme was very educational and productive. There was interaction and effectiveness during the programme. The trainers were communicative, interactive, explanatory, collaborative and fair.
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
The trainer was very informative in explaining the terminologies of the seminar! He has helped us to think differently and gave us tips on improving the quality of our work.
Really interesting seminar! Very good and transmittable trainer!
Interesting seminar on outstanding debt collection. The trainer was very efficient.
I feel that I have gained knowledge and skills through the exercises, that will make the organization of my work less stressful and more efficient. We learned about the best management of an office and the implementation of the programme was pleasant due to the communication grace of the trainer. Ms. Christofi transfers positivity, confidence and is well aware of the subject which she transmitted to us perfectly!
The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.
Very good seminar with a clear purpose! The trainer was very transmittable.
The seminar was pretty clear with a trainer full of energy and knowledge about the subject taught. The direct communication of the trainer stood out .
Useful seminar on understanding the procedures applied in ISO, for proper organization and structure. The trainer was very good and very transmittable.
The seminar was very good and very well organized! The trainer used good examples and material to help people understand the theory!
Dear Yiannakis, I want to congratulate you for the seminar I attended 50 plus 1 ways for aggressive marketing. I was the trainer for many years for Universal Life and thought I didn’t need any training, but you changed my mind. The seminar was exact to the point.
It was a seminar that challenge your interest and definitely get knowledge out of it. We have learned new strategies specifically for sales.
Very good and comprehensive. Refresh of knowledge to the fullest.
We got tips of for self-control, lots of knowledge and how to manage conflict situations. The trainer was Excellent!!!
Interesting and well performed seminar. Mrs. Christofi was very contagious and gave us many of her knowledge based on the subject.
Interesting and very communicative. We were given key words. The trainer was very kind and very good in her specialty.
It was very pleasant and constructive. I’m glad that I participated in it!
This seminar was presented to us with real cases, examples, and solutions. The trainer was Excellent! Very good knowledge of the subject, very good connection of the learning process with the experiences of the trainees.
Extremely interesting seminar!
From the first 5 minutes I realized how remarkable and interesting the seminar will be and indeed it was of a high level with multifaceted and important knowledge that was transferred to us with excellent transmit-ability and accuracy by Ms. Christofi.
Leading professional training and management consulting firm based in Limassol, Cyprus.
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