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Very understanding seminar that gave me several solutions to issues that concerned me. Very good presentation of the trainer, which was great.
Informative and very helpful seminar! The trainer managed to combine the transmission of information with the entertainment.
Very constructive and useful seminar!
Very interesting and comprehensive seminar combining theory with practice. The trainer was highly transmittable and was constantly keeping the interest.
Very interesting seminar! Vasiliki was very transmittable, positive and encouraged the exchange of views.
Correct information on the preparation of the business plan and self-criticism to whether we properly handle the business plan of the company we work.
Highly informative and interactive programme. The trainers were very good, had experience in the field and presented with wisdom and passion.
I learned to make my vision reality by defining and achieving objectives and by improving my management skills.
Very good, we learned and developed very well the aspects of proper communication. Mrs. Christophi was very good.
There were many examples and a nice discussion took place. In this way we were given an opportunity to hear different opinions from different types of companies
It is an ideal human resource management programme. The trainers were impeccable and ideal for the presentation of the programme. I managed to keep our interest from the beginning to the end.
Very Pleasant Programme! It helped me personally to put my personal goals and try to implement them respecting the timetables that I have specified. I have learned to use what I have been taught regarding office management, communication as well as how to manage conflicts and disagreements in my workplace. Thanks to both instructors for the time spent and the patience they showed.
The seminar was quite important, useful and necessary. We learned new words and new writing structure.
Interesting and effective seminar, we have learned effective ways of handling conflicts. The trainer was very communicative and pleasant.
Comprehensive and able to give meaning to the participant so as to perform having the data.
The seminar was fantastic! The trainer transmitted to all participants her power, energy and positivity!
EXCELLENT (nothing else, only this) EXCELLENT. The trainer was excellent, authentic, enthusiastic, smart, and experienced, she kept the audience alive, despite being online, well done.
It was a very transforming and characteristic seminar – totally new way of writing emails. I realised that I had a lot more to learn about how to write and speak with the customers. Mr. Vasilki was excellent!!!
Very interesting seminar with nice material and very enriched. I learned ways on how I can manage customers and angry customers and ways to behave well. Mrs. Vasiliki is very good at what she does and she analysed all the material in the best way.
Highly communicative seminar with many innovative methods but also ideas for managing our anger and dealing with it in general. We got a lot of ideas for anger and conflict management. Vasiliki was Perfect!!!
A remarkable seminar that has helped us a lot in developing our communication skills. Essential, applicable, illustrative with a lot of basic knowledge. Vasiliki was amazing, contagious and very positive!
Very interesting and enlightening seminar! I have gained a lot of useful knowledge.
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
Very informative and beneficial seminar that will help me to improve my position as Personal Assistant at all departments of my Company. We learned about better organization of our time and how to set priorities using what we learned from the seminar. Vasiliki was very passionate with her job and the way she was presenting the seminar material was very interesting and kept our attention 100%!
The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!
A very informative and very helpful seminar with communication and dialogue among all. The trainer was well aware of the subject and could easily transfer his knowledge to us.
Very real seminar!! The time was as long as it took to keep our interest high. The trainer was excellent and very transmittable!!!
The seminar was clear and all the observations, information and comments were based on documented examples.
A constructive seminar and very helpful in understanding and using the methods for collecting outstanding debts. We have learned ways of how to deal and manage bad customer behaviors.
Great Programme! It had a clear purpose and the trainer was an expert of the certain field.
The seminar was very well organized with flow and we enriched our knowledge which will help us in the future. We got very important information and perfectly understandable. The trainer was contagious about everything she had shown us.
Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject
Clear, essential and very useful seminar! I really did not find any disadvantage.
One of the best programmes from which you can gain knowledge and enrichment of views.
The trainers are excellent!! One of the few that keeps your interest after so many hours.
Very helpful seminar! Clear with regards to the subject theory and the case studies provided. Vasiliki is very transmittable and pleasant at the seminar. The practices were clear!
The seminar was very interesting and helped us understand the best ways on how to promote our products and where we should aim best. Also, we learned how to empower our self-confidence. Mrs. Christofi was very nice and polite.
Useful seminar on understanding the procedures applied in ISO, for proper organization and structure. The trainer was very good and very transmittable.
Interesting seminar! We gained new knowledge and skills regarding the clients anger management.
Very good seminar for me that I did not have academic knowledge for economics or any similar practice.
Very informative seminar where we learned useful methods of collecting outstanding debts. The advantage is that there are no similar seminars to attend. The trainer was excellent.
Very useful, especially in relation to the tangible real examples presented regarding the application of recovery methods. The trainer was really very good. He made the presentation lively and very interesting. All participants were watching carefully and absorbed all the information.
This seminar managed through targeted points to make us understand how and why the customers are angry. Also, the ways of customer management were very informative and easily adaptable. There was communication with the trainer and the other participants. Exchange of ideas from different types of companies. Ms. Christofi was very informed about the material she presented. She touched on targeted examples of everyday life.
Flawless seminar, we learned about self-control and self-manage. The trainer was knowledgeable in the subject. She has a very special way on delivering the material even through our video conference meeting.
Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.
Very helpful seminar for the daily evaluation of our work and for our planning with a clear and useful material. The trainer was very good with good mood and transmitability.
Very interesting and helpful seminar where I learned effective ways to manage anger, tension and stress in the workplace and in general. Vasiliki has transmittable and knows her subject very well. It also keeps the interest undiminished until the end of the Seminar. I would be happy to attend future Seminars.
It was a very useful and pleasant seminar where there was clarity in its content. The trainer was contagious and excellent.
A creative seminar with the contribution of all the participants. We were given interactive exercises that were very helpful. The trainer was very communicative.
Very helpful, useful and effective seminar. He learned step by step how to do cash flow.
Very informative seminar. I solved all the questions I had about the cash flow!
Fruitful and educational seminar. The trainer was excellent with very good transmissibility.
I would like to mention that the seminar was excellent with practical methods for collection of debts. I’m sure that it will help us, as a company to select the most appropriate approach and behavior in order to have results with clients.
Constructive Seminar! We learned about the basic principles of credit and collections. Mr. Υiannakis was perfect! Full of energy and passion for his job!!!
Excellent!!! Simple and understandable. Very good presentation method by Mr Mouzouris.
It was an excellent seminar that gave us the opportunity to have a very constructive dialogue with people from different places, different professions and ages. The trainer of the seminar was very positive and kind and gave us practical ways to manage anger, stress and tension.
Productive and pleasant. It has improved my understanding of how to handle customers by phone. There was a nice atmosphere, it was understandable, and it was very engaging.
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
The seminar covered very interesting subjects
It was a very constructive seminar.
Remarkably interesting seminar where you understand how to contribute to the changes that will be made in your workplace. We learned about self-confidence, we got ideas about how to be organized and in addition we learned about attitudes behavior. The trainer was very friendly and transmittable.
Fully understandable seminar, where I got a lot of information that will definitely be useful for me personally and professionally. There were live and clear examples and it was a fully interactive seminar. Mr. Mouzouris was very well acquainted with the object and also got the ability to present the seminar in a simple and illustrative way.
The seminar was constructive and not at all tiring. The trainer was very good.
A very constructive seminar that kept the interest unimpaired from beginning to end. Applicable in practice along with knowledge. The trainer was very positive and transmittable.
Excellent and very useful seminar. We have learned very well things that will definitely help us in our work.
The seminar was very interesting and constructive and I am absolutely sure that many of the things I have attained will be used in my personal practices. The trainer, Vasiliki Christofi, was excellent! She managed, from the very beginning of the seminar, to keep participants’ interest alive. She is a person with a positive attitude towards life and most importantly she loves extremely much what she does.
I learned several new things that I will try to apply both in my personal and in my professional life. The trainer was knowledgeable and very transmittable!
The seminar was very helpful and very interesting!
The seminar was exactly as mentioned on the title. It provided both management and leading information that will help us in the future both professionally and personally. I think that the advantage of the seminar was Mr. Υiannakis, who had knowledge in the Shipping section, also the fact that there were exercises for the better understanding of the seminar the content. Also, the material given was very helpful. At the same time, Mr. Υiannakis was very illustrative, dynamic, communicative, ex… Read more
Interesting, very positive. Teaching, helped us to learn more about better customer service in a pleasant environment. Excellent trainer.
The seminar is well organized and the notes provided are complete. I consider the seminar’s advantage of the exercises done during the seminar. They give a better understanding of the content. Booth instructors were with transmissibility and enthusiasm for the subject they train.
It was very helpful seminar especially for participants who work in large companies. It can help any business, especially now that we are in a period of crisis, to increase our clientele. The trainer used many practical examples.
Interesting and very communicative. We were given key words. The trainer was very kind and very good in her specialty.
It is an important seminar for all companies’ employees who have contact (both telephone and personal) with customers. It helps and gives solutions to issues that present at work and may not have been thought of. The trainer was very contagious in the way of presentation, she knows the subject very well and manage to keep you interested in the seminar from the beginning till the end!
Targeted and constructive seminar! Excellent trainer!
The seminar largely covers modern methods of developing a supplies and purchasing department by providing tools that can be adapted to identify and improve processes / operations. The advantage of the seminar the trainer knowledge who can transfer the theoretical concepts / management methods to examples / practices.
The seminar was excellent. The examples mentioned were realistic, close to reality and not to the theory. Excellent trainer.
Pleasant and understandable seminar! We learned practical methods and techniques for effective written communication.
Very good seminar that helped me gain familiarity with SEO tools and approaches.
The seminar was focused on the target (Change or die)
It was a very useful seminar showed us how we can better manage issues and behavior in the office. You learn how to share your jobs, set up a program and also how to deal with your work differently and more positively. Ms. Vasiliki is very pleasant and contagious. It made me see a lot of things differently and not just for my job.
Constructive seminar! I learned many useful things for my section!
Very useful presentation that will help me not to postpone things and to manage them in the ways suggested by thetrainer. It was presented in a simple and understandable way with many examples. The checklist sent at the end of the presentation is very useful because it contains all the points of the presentation in a table that you can easily refer to daily. The trainer was Excellent! She was full of energy and presented the seminar in a pleasant way.
An issue that you do not pay much attention to, but it means a lot to everyday life whether it concerns a workplace or not. A practical seminar and easy to absorb with examples from our everyday life. Ms. Christofi is very good with increased transmissibility, excellent knowledge of the subject and very positive. She kept our attention constantly.
It was a clear course, understandable, well-structured and with very interesting topic! It provides you with essential knowledge and information that you will need both in personal and professional life.
Very helpful seminar, very interesting and very important for someone who has difficulty in communication. It helped me a lot in improving my writing skills.
The seminar was very helpful. I believe that based on what I learned I can become better. I can manage stress with various tips given to me.
It was very helpful and communicative seminar! The trainer was excellent! We trained on issues for our better future
Very useful and constructive seminar from which I learned ways to think differently but also define what are the most critical KPIs for each performance that needs to be measured. There were many useful examples, and it was not tiring at all. Mr. Mouzouris was excellent! I watched him constantly without getting tired. He was very transmittable, communicative and passed on his knowledge to us.
Constructive seminar and very essential!
Constructive and quality seminar that was presented to us with targeted sales persuasion techniques. There was an enrichment for the right structure of approach to sales. The trainer was knowledgeable about the subject with strong transmit ability.
The seminar was very interesting, I was impressed by Mr. Yiannakis knowledge and his transmissibility in education. There was a constant interest and he provided us with many examples that will help me in the near future. At the same time the trainer was very illustrative with a great appetite for work!
An interesting seminar and especially for the specific period we are following this process in the company. We deepened our knowledge and learned how to properly implement the employee’s performance. The trainer has developed the specific subject with a few examples. I personally enriched my knowledge.
The programme was pleasant and understandable. Our Trainer Mr. Mouzouris was fully qualified, friendly, very informative and always willing to answer our questions. I strengthened my knowledge in all topics relating Human Recourse Management
The instructor was very good in presenting the seminar. Very interesting seminar!
Very interesting program. Vibrant and with full coverage of all subjects. All messages and lessons came effortlessly through the development, analysis and discussion under the guidance of instructors.
It is one of the most interesting seminars I have attended which is very helpful in the field of debt collections. I give 10 to the trainer, he was excellent!!
Constructive Seminar, in to the point!
We learned how to avoid disagreements using a nicer and more beautiful way and how to respect the perception of others whether we agree or not. There were many case studies and participation from all. The trainer was very good, enthusiastic and transmittable.
Very interesting and educational seminar! It sure makes you see people differently!
Very useful and helpful training. We learned how to handle customers, use proper service, use correct words, and avoid the use of mistaken words. Ms. Christofi was very positive, contagious and imaginative.