Christina Ghetea, NAVYMAR SHIPPING COMPANY LIMITED

Mr Yiannakis Mouzouris is a natural! He has the ability to extract inner talents that were either untapped or trapped inside. He is insistent that one’s abilities far outweigh individual limitations. Mr Yiannakis is insightful and has fun while guiding you to self-motivation…and with that motivation, you will do things that you thought were either long gone or impossible…you will shine!

Mr Yiannakis powerful communication skills, teaching facility, zeal, and dedication have empowered me in my community to find my voice. I recommend Yiannakis to all who wish a champion for improved communication and leadership training.

He was dedicated, enthusiastic and creative in approach…a pleasure to work with.

A powerful and exciting presentation. Your humour was entertaining and refreshing. Your style of communication was unique and inspiring. I left every single meeting thinking how I will do things differently and more professionally.

Your keynote was electrifying! Thank you so much for motivating and inspiring me. I am still buzzing about your powerful program.

I found you professional, personable and attuned to my needs. The questions you asked, the way you tailored customized your program and your supplemental materials all supported my goals beautifully.

Thank you for your enthusiasm, humour and expertise and especially I thank you for spending such quality time with your audience.

Christina Ghetea, NAVYMAR SHIPPING COMPANY LIMITED

« Antonis Konstantinides, X.A Papaellinas Trading Ltd - Eleftheria Christou, NETinfo Plc »

Testimonials

Very interesting programme that offered me additional expansion from my occupation field.

Riana Galinou

Extremely useful seminar on theoretical and practical level with real examples. It was very comprehensive and developed on a variety of topics and occasions. The trainer was very contagious in the way of teaching and made us feel very comfortable during the seminar.

Maria Christou Pierides

Very good seminar with emphasis on keywords for what is best to answer and what not. The trainer was very good and had the ability to impart the right techniques for managing a crisis in the workplace.

Giannos Grigoriou, Four Seasons Hotel

Through this seminar we learned about activating the parasympathetic part of our brain! At the same time, we were given important techniques and methods to deal with stress immediately. Ms. Christofi was very contagious and had examples for all occasions which makes it easier to memorize the things she presented!

Chrystalla Demetriou, Krypto Security Cyprus Ltd

Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject

Koula Psalti, Tiger Springs Ltd

Very helpful seminar for better customer service and anger management in every case. The trainer was excellent.

Maroula Miltiadou, HRDA

We have learned how to distance ourselves from the points that causes us stress. Mrs. Vasiliki was very positive and also gave us very nice ideas to deal with stress.

Stavroulla Yianniou, Stravroulla Yianniou Ltd

We learned how to transform our written communication with clients or associates into impeccable! Our trainer continually gave us examples for better understanding of the seminar. Excellent!

Maria Kestekidi, CYTA

Helpful seminar for basic and major accounts / budgets and information on assessment techniques

Georgia Iakovidou - M.S. JAKOVIDES & CO LTD

A constructive seminar and very helpful in understanding and using the methods for collecting outstanding debts. We have learned ways of how to deal and manage bad customer behaviors.

Chrysovalanti Demetriou, Cyprus Global Logistics

It was a very informative and enlightening seminar! Not only focused on theory like most seminars, but we learned how to organize an event in practice!

Christiana Berne, Cyprus Youth Board

Connecting the dots, this is how I describe the seminar I attended. As a new salesperson I was very good at recognizing some things that at the company I may not have had the opportunity to learn. The trainer is a very capable person, contagious, Intelligent.

Fotini Erakleous, GDL Trading Ltd

The trainers were very transmittable! Very good and always prepared for each seminar of the program. They know very well the theme and make it very interesting program. Certainly everything I learned will help very much.

Lucia Tantele Koukli, Avgorou Community Council

It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.

Anthia Onisiforou, Fameline Management & Services

This seminar managed through targeted points to make us understand how and why the customers are angry. Also, the ways of customer management were very informative and easily adaptable. There was communication with the trainer and the other participants. Exchange of ideas from different types of companies. Ms. Christofi was very informed about the material she presented. She touched on targeted examples of everyday life.

Athina Hatzigeorgiou, Future Academy of Arts

Very interesting and it enabled me to view the phases of change positively

Maria Papaleontiou, Orthodontic and Pediatric Dentistry P.N. Kokkinos

The information given were very important for proper customer service. We were provided some tips that helped us manage difficult customers. The presence of the trainer was very pleasant.

Eleni Kyrillou, Unicars Ltd

Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.

Chris Savvides, Interglobe MariNet Services (IMS) Ltd

Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.

Eftichia Ioakim, Speed Fire Services

Very interesting seminar and very well organized. Useful and important and I strongly recommend to everyone to watch it. Ms. Vasiliki is very good, contagious and adorable trainer. She transfers her knowledge and positiveness. Very good at managing and organizing seminars.

Loukia Tandele Koukli, Avgorou Community Board

Very interesting seminar with useful suggestions / tips from the trainer who was very experienced and knowledgeable about the subject. We reviewed our actions, our daily reactions and respectively the points we need improvements and corrections.

Maria Evripidou, Melathron Agoniston EOKA

Very Interesting and well put seminar!

Athanasis Iosif, CSP Joint Venture

Very interesting seminar with enriched material, exercises and case studies. Vasiliki was communicative, enthusiastic with a substantiated point of view, arguments of “persuasion” and increased transmissibility!

Loukia Antonaki

An amazing seminar. We learned ways to manage our anger. The trainer explained the ways to us clearly and she was very contagious, communicative and patient.

Katerina Shialalli, CYTA

The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!

Rodoulla Spanou, Ocean Basket Franchise LTD

The seminar was pretty clear with a trainer full of energy and knowledge about the subject taught. The direct communication of the trainer stood out .

Andria Balaoura, Parga Trading Ltd

The content of the seminar was presented to us through many real examples and analyzes where it was very understandable. The trainer was very positive and transmittable.

Chrystalla Dimitriou, KRYPTO SECURITY CYPRUS LTD

A pleasant seminar which it worth’s to participate!! I learned what is important and what I really need to do in order to succeed. The trainer is a pleasant personality and a very remarkable person. Amazing!!!

Maria Kakouri, Pelecanos & Pelecanou LLC

One of the main advantages of the seminar was the knowledge and the energy of the Trainer Mr. Yiannakis Mouzouris and also the content of the seminar.

George Televantos, Synectics Ltd

The Programme was very interesting and had many practical examples of everything we learnt. Very useful seminar and enables us to obtain the Certificate of the Institute of Leadership and Management, UK.

Salomi Potamitou, BDO Ltd

It is an important seminar for all companies’ employees who have contact (both telephone and personal) with customers. It helps and gives solutions to issues that present at work and may not have been thought of. The trainer was very contagious in the way of presentation, she knows the subject very well and manage to keep you interested in the seminar from the beginning till the end!

Kyriaki Kali, KEDIFAP LTD

It gave me the opportunity to meet others with similar interests and concerns in their professional career. It was especially helpful to brush up my knowledge in the field and encouraged in order to go ahead and put team goals.

Dimitrios Anastasiou, Linde-Hadjikyriakos Gas Ltd

Excellent seminar. Now I can focus on my weaknesses and enrich them with the techniques I learned today. Ms. Vassiliki with the enthusiastic way she presents, it is impossible not to keep your interest. The seminar was great but also fun and this is due to the trainer who was Excellent!

Apostolos Panagiotou, CYP - CANA ALARMS LTD

Very remarkable programme! It offers useful knowledge on human resource management issues. Also through group activities and realistic examples / exercises made during the seminar, we were given guidelines on how to deal with such incidents. The targeted structure and the excellent knowledge of trainers were the main benefits. Thank you!

Michael Vrachimis, Remedica Ltd

Live seminar with many examples, very good trainer.

Antonis Misirlis, Imperio Properties Ltd

A very interesting seminar that is worth attending. We were given targeted examples with results that aimed at solving the problems facing the listener. The trainer was communicative with a targeted approach. Simplify the subject for a better understanding of the participants and with positive energy.

Andrea Foti, ICF Specialized

Very pleasant seminar with real examples. Vasilki was very transmittable.

Χριστιάνα Γεωργίου, Mr. Jungle Entertainment Ltd

Great presentation from an excellent trainer!

Maria Andreou, PARADEISIOTIS LTD

Consultative and informative seminar. We have renewed our knowledge and through what we have learned there will be better results and organization in our work. The trainer was very good.

Nikolas Georgiou, Wargaming Group Ltd

Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.

Marianna Louka, Casale Panayiotis Traditional Village Ltd

Very good seminar that helped me gain familiarity with SEO tools and approaches.

Alexander Goodenough

The seminar was very helpful and comprehensive with several examples. It favoured our conversation and our personal questions. There was discussion, rich content, many cases were analyzed, presentation material was given, and experiential workshop character through the study of specific cases. The trainer was a very accessible, cheerful personality, with dedication. Exceptional!

Marina Kallinou, G. Georgiou Lab Supplies Ltd

The seminar was interactive, with real life examples, comprehensible language and participation by all attendeed. Answered personal questions / questions from participants. The trainer was communicating and kept the interest alive during the whole seminar.

Elena Papantoniou, Papantoniou Supermarkets

This seminar is the best opportunity for us to accomplish our tasks, i.e. collections of the debtors and others. We have learned many simple ways in which the collection of outstanding amounts can be made easier if applied. The trainer is fully qualified on the subject and very contagious. Also, the duration of the seminar was pleasant.

Antonis Kallinikos, Limassol Water Board (SAL)

Beautiful and constructive dialogue that motivates change of thinking.

Michael Erasmia, CHAPO QUARRIES LTD

Very constructive program with many examples and exercises for better understanding. Presentations were made with rich material and theory. The trainers were communicative, helpful and passionate about their work.

Anastasia Hey, JW Pegasus Ltd

Practical seminar, we learned what is respect towards the clients. Mrs. Christofi was very good!

Nicos Eleftheriades ACMA Trading Ltd

Comprehensive and understandable seminar. It was an accelerated boost of my self – confidence!

Androulla Yiakoumi

Excellent Seminar!

Georgios Georgiou, IMCO

You learn how you can become a leader and to face difficulties in your career and in your life

Martidou Alexis, SYPAL LTD

Very practical, with examples and application opportunities. There was an opportunity for discussion on subjects that mattered to the participants.

Chrysie Jacovides, M.S Jacovides & Co Ltd

A constructive, enjoyable and interesting seminar where there was an exchange of experiences and our questions were answered. The advantage of the seminar was the exercises, the examples and at the end the “role playing”. The trainer is an authentic, human being, an excellent connoisseur of the subject, extremely constructive and enjoyable at the same time!

Katerina Stogianni, Agios Stefanos Foundation

Very interesting seminar. We learnt the ways so that we can achieve our goals with diplomacy, reliability and discretion.

Mary Evripidou, Melathron of EOKA Fighters

Mrs Vasiliki was smiling, very positive and transmittable and explained us everything in detail. I appreciate her very much! The knowledge she transmitted to us are immeasurably helpful to change our thinking both in our personal and our professional lives. Thank you very very much!!! Good luck in your life and your career in your workplace!

Lucia Tantele Koukli, Avgorou Community Council

The seminar had excellent organization and communication trainer with all the participants was very good

Angela Onoufriou, Sisamos Refrigeration

Very helpful, interesting and productive seminar!

Constantine Petridis, Honeywell Travel

It is an ideal human resource management programme. The trainers were impeccable and ideal for the presentation of the programme. I managed to keep our interest from the beginning to the end.

George Petrou

Through this seminar we learned many things about how to manage conflicts that made us change our way of thinking. The trainer was excellent and transmittable!

Ioanna Theofylaktou, University of Nicosia

Very good and practical seminar! It will help me a lot both in my professional and my personal life.

Michael Koutsoudis

Excellent seminar! It helps you with practical ways on how to deal with yourself and others.

Panayiota Panayiotou, Vassiliko Cement Works Public Company Ltd

Very constructive seminar on how to solve problems at work and not only! Excellent Mrs. Christofi.

Elli Michaelidou Hilton Nicosia Hotel

Constructive Seminar! We learned about the basic principles of credit and collections. Mr. Υiannakis was perfect! Full of energy and passion for his job!!!

Anna Stylianou, S & A Florist Suppliers Ltd

Very helpful seminar! Clear and constructive. The trainer was very good!

Louiza Constantinou, Parents Association and Friends of Children with Special Needs

Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject

Koula Psalti, Tiger Springs Ltd

“In today’s competitive business world and difficult economy, knowledge through effective education is more necessary than ever. This program has given to me personally, powerful tools in order to develop what I have learned and lead me to success both professionally and personally. The programme was very well organized / structured and Mr. Yiannakis Mouzouris is a great trainer with incredible communicability and knowledge of the subject. It was worth every minute and I thoroughly recommend! ” … Read more

Maria Papaleontiou, Orthodontic and Pediatric Dentistry Center P.N. Kokkinos

The seminar was very constructive and pleasant. It was perfectly adapted to the needs of everyone and to the issues that we face daily at our workplace. Vasiliki is amazing, absolutely communicative and a very competent instructor. Thank you.

Arilena Constantinou, Aphrodite Hills Property Management Ltd

Very interesting, fresh, alert and easy to follow seminar. The subject of it was something that we face in our daily life. Vasiliki was very friendly, pleasant, clear speaking and enthusiastic!

Elena Demetriou, A. Karitzis & Associates L.L.C.

Through this seminar I found solutions to several issues that I did not know how to manage my everyday life. The trainer was very positive and communicative.

Varbara Christou, Stavroula Gianniou Pharmacy Ltd

The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming it was amazing. Along with the positive energy and transmissibility of Mrs. Vasiliki the seminar was lively and not at all tiring. We learned the techniques and secrets of how to communicate with diplomacy, reliability and discretion. It is worth watching! I highly recommend it! Ms. Vasiliki was Perfect! Alive! with her smile, with jokes, positive energy and knowl… Read more

Chrystalla Savva

The seminar was very use useful and informative. The trainer clearly presented the material and she was very effective communicatively.

Doros Elpidorou, CSP Joint Venture

The seminar was clear and very useful. The trainer was very good and I think the way she did the seminar made it very interesting. She also used practical examples which helped in understanding the seminar.

Andreas Tavridis, ANT Metallofabrica Ltd

Guiding and very informative seminar! It gave us the tools to implement in practice the collection techniques.

Maria Papaleontiou, Peter and Niki Kokkinos OEPE

This seminar was extremely useful for us these days. We found out all the mistakes we make and found possible solutions on how to avoid them. The advantage od the seminar was to improve our skills on a new and more professional level. The trainer was very professional and very smart person. I would like to have more seminars with her in the future in order to complete my goals and avoid any mistakes in the future.

Yaroslava Bezdikian MCTC Marine Ltd

Excellent seminar! We really learned how to communicate seamlessly in writing word with clients and partners!

Demetra Demetriou, Melathron of EOKA Fighters

Very useful and efficient seminar. The trainer is excellent. The 3 hours passed without getting tired at all. Everything she told us was very helpful.

Dimitra Toumazi Hatziloizi, Dion. Toumazis & Associates L.L.C.

The seminar was very interesting and useful. We have gained new knowledge and by applying them we can help our company.

Stavros Ptochopoulos, Global Retail (GAM) Ltd

The seminar was very targeted and productive. There were too many empirical examples that helped to understand. Very good and professional the trainer.

Andreas Mertakas, APK Garages Ltd

The seminar was very good! We learnt techniques and methods for efficient changes with real examples.

Olga Mylona, Olympic Holidays Group Ltd

The seminar was enlightening! We acquired new knowledge and the trainer showed us how to face conflicts and disputes in the workplace!

Niki Theodoridou, Cankis Company Ltd

Very good seminar! I learned many things for sales that I did not know

Despina Kyriakou, MA&L Constantinou Trading Ltd

Brief, comprehensive with clear target and method.

Maria Theodorou, T.C. Troodos Hotel LtdT.C. Troodos Hotel Ltd

Very informative and helpful seminar regarding communication skills. We gained more knowledge of how to express our feelings in a positive and polite way. The trainer was perfect!

Nichole Stylianou MCTC Marine Ltd

Very good and helpful seminar where we were presented with several examples with photos and videos in order to better understand. The trainer was very good and transmittable.

George Stavrinou, KRYPTO SECURITY CYPRUS LTD

This specific seminar gives you 10 ways that you have to have in mind and apply them when and where is needed. Ways of good behavior and respect for other colleagues in the office. Very enjoyable, communicative, with a small group and short. The trainer is Excellent!

Chrystalla Hatzimama, CYTA

Very good and comprehensive seminar! I was impressed by the trainer’s ability to transmit the subject

Spyros Brahos, Vetagrica Ltd

Interesting and very communicative. We were given key words. The trainer was very kind and very good in her specialty.

Litsa Lazari, Aphrodite Hills Holiday Residences

Very interesting seminar! We learned how someone can recognize the sources of stress and practical ways to deal with it.

Michael Matsoukaris, CYTA

A truly remarkable program with contagious trainers who managed to marry the theory with practice and to stimulate our interest with reasonable examples from our everyday life. Thank you very much. There was an excellent presentation of the material in a very pleasant way. Stimulate participation of attendees and encourage expression of views, perceptions and experiences. Also learning empathic practices. Both Ms. Vasiliki as well as Mr. Yiannakis were excellent, they managed to keep the partici… Read more

Helen Aristidou, Axoneme Ltd

Interesting, rich with very important information about Effective Office Management. Rich in quality information with active participation of all participants. The trainer was very good, knowledgeable, positive and very contagious.

Demetris Fylaktou, Cyprus Red Cross, Nicosia

Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.

Evi Panayiotou, Andy Spyrou GroupASG (Andy Spyrou Group) Ltd

A seminar which will definitely help me to raise the level of my workplace and my communication. The trainer was great!

Olga Tsakalova, ZS Fidelity

It was pleasant, you could easily participate in it and the trainer was transmittable. It covers effectively the most basic knowledge needed for human resources management

Varvara Zorpa, Reederei Nord LTD

Very interesting seminar! The trainer was transmittable, enthusiastic and used very good examples

Salomi Potamitou, BDO Ltd

An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!

Eleni Papagianni, Nicosia Waterboard

A very educational seminar for my personal life and the workplace. I got the efforts on how to deal with different situations. Mrs. Christofi was perfect.

Styliana Mina, ES Vacular

Very interesting and very detailed and comprehensive development of the subject.

Dimitra Ttakka

The seminar was very interesting, I already feel that from tomorrow I will start to change many things in my character and in how to deal with others on a professional and personal level. The trainer was impeccable and honest! Personally, I was satisfied with her and her presentation!

Christiana Argyrou, OAY

Very constructive seminar, I have learned very interesting things which I will apply directly in my work. The instructor was very good, transmittable and with a pleasant character.

Elena Charalambous, Central Body of Equal Weight Distribution

Very interesting and explanatory seminar where we learned useful information for the collection of outstanding debts. The trainer was very good.

Christina Vogiatzi, Infocredit Group Ltd

The seminar could not have been more informative and effective!

Nataly Dimofanous

Christina Ghetea, NAVYMAR SHIPPING COMPANY LIMITED

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