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Presentation with a way that pulls the attention!
There was customer relationship enhancement. Traced deficiencies in written and verbal communication. Also learned the latest trends in effective communication.
Powerful impact on the state of mind as a manager and leader. Was a great person with intensive experience, with a lot of good vibes, positive energy, and motivation.
It has been a very well presented seminar straight to the point, with a very clear speaker (Mr. Mouzouris)
Excellent seminar with very good Tips! There were many real examples and assignments for better understanding. Ms. Christofi was very friendly and understanding. She gave us several tips and clear answers.
The seminar was remarkable and very helpful in the improvement of our debt collection way.
Extremely helpful for any person in charge regardless the kind of business /organization. The trainer used living examples from everyday life and it was easier to understand the theory. Mr. Mozouris was very good. Contagious, enthusiastic and kept the participants’ interest at a high level.
The seminar was really good, very useful and I gained a lot of additional knowledge.
It was an excellent seminar, very useful for our industry. Very useful for our performance in our work, but also in our personal life. The trainer was very good.
Very enlightening and informative seminar on the subject. The trainer has used many examples to understand the seminar and help us improve our profile. It has achieved its objective as a seminar to make us realize who we are and what we want to achieve in our lives.
The seminar was clear and all the observations, information and comments were based on documented examples.
Very helpful seminar, very interesting and very important for someone who has difficulty in communication. It helped me a lot in improving my writing skills.
A seminar with positivity were we learned in practice useful ways of how to deal with conflicts. The Trainer was perfect. I give her 10+! Thanks.
Very interesting seminar with nice material and very enriched. I learned ways on how I can manage customers and angry customers and ways to behave well. Mrs. Vasiliki is very good at what she does and she analysed all the material in the best way.
Excellent!!! Simple and understandable. Very good presentation method by Mr Mouzouris.
Well organised and very well presented seminar! We really learnt how to build a Business Plan step by step.
A great seminar based on current data with methods of management and problem solving. It contained rich material with several examples and helped us a lot in Critical Thinking. The trainer is a studied, smart and experienced person who presented examples through the experience and years of service in his profession.
Very helpful about discovering what is good communication, learned about soft skills and new ways of thinking. There was a lot of practicing. The trainer was young and close to our age and that made thinks more understood. She was very helpful, communicative and passionate with her work.
The seminar was very interesting, I already feel that from tomorrow I will start to change many things in my character and in how to deal with others on a professional and personal level. The trainer was impeccable and honest! Personally, I was satisfied with her and her presentation!
Well organised seminar! It made me aware of things that I was not familiar and methods to implement them. The trainer kept the interest throughout the seminar.
Very good seminar! The trainer was really transmittable and used real life examples and case studies. The presentation way did not let it become boring.
The seminar was very helpful, to the point! We learned practices on how to improve our communication with diplomacy. Ms. Christofi was very good, affordable and willing to answer all our questions.
This specific seminar gives you 10 ways that you have to have in mind and apply them when and where is needed. Ways of good behavior and respect for other colleagues in the office. Very enjoyable, communicative, with a small group and short. The trainer is Excellent!
This specific seminar helped me to recognize and accept that the way I behave, speak and present that I want to communicate with a person is very important. Vasiliki is a Professional, pleasant and clear in presenting the subject.
Mr Yiannakis Mouzouris is a natural! He has the ability to extract inner talents that were either untapped or trapped inside. He is insistent that one’s abilities far outweigh individual limitations. Mr Yiannakis is insightful and has fun while guiding you to self-motivation…and with that motivation, you will do things that you thought were either long gone or impossible…you will shine! Mr Yiannakis powerful communication skills, teaching facility, zeal, and dedication have empowered me in my… Read more
Very interesting, informative and instructive seminar! The trainer was fully aware of the matter so she could transmit the issue correctly.
It is an important seminar for all companies’ employees who have contact (both telephone and personal) with customers. It helps and gives solutions to issues that present at work and may not have been thought of. The trainer was very contagious in the way of presentation, she knows the subject very well and manage to keep you interested in the seminar from the beginning till the end!
Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
The seminar was very interesting and useful. We have gained new knowledge and by applying them we can help our company.
An interesting seminar for dealing with clients in the field of debt collections. We were given ways to collect debts and behave properly towards the customer with the right attitude. The trainer was communicative, specific and pleasant.
A very illustrative seminar, with videos and exercises where we learned new things and ways to deal with anger.
Very important and efficient to in order for us to conceive and achieve our goals. It was something important that it has been done long time ago. Correct and changed thinking about the business. Change of attitude and clearer aim we must have. The trainer was excellent, very reasonable and successful in his advice!
Very constructive and useful seminar!
I learned to make my vision reality by defining and achieving objectives and by improving my management skills.
Very good, pleasant and essential presentation by the trainer. There was practicality of the techniques and the explanation with examples. The trainer was pleasant, smiling and very explanatory.
Inspirational seminar and worth my time, there was clarity on practices that have been forgotten. The trainer was straight to the point, well presenter, enthusiastic and well aware of the subject.
We learned a lot of useful information through real examples. There was cooperation between everyone and so the topics were better understood. Ms. Christofi was very prepared, patient, listened to all our questions very carefully and answered with simple words and examples.
Very constructive and interesting seminar. We learned new ways to serve our customers and ways to increase our sales. The trainers are very good with excellent knowledge of the subject.
Very interesting and helpful seminar speaking with many examples. The trainer has the knowledges and the ability to communicate his ideas and knowledges.
I found extremely useful the teaching materials through this seminar, so that I am more organized and efficient in my work. The trainer was Wonderful!
A seminar of great interest that offers practical and guidelines on proper and effective customer service. Through the seminar I gained knowledge on developing interpersonal relationships, there was an exchange of views and a constructive discussion. The trainer was excellent, professional and sympathetic.
Excellent seminar! It gave us an overall understanding on how our attitude and body language affects our daily lives. You get to learn about how to improve your confidence through practical ways.
Simple, understood and made for anyone who wants to understand the business psychology and not only.
Dynamic Programme on HR issues from where I have learned and understand better the use of KPI’s and how they are measured. The trainer was dynamic and enthusiastic.
Perfectly designed and very careful to the presentation. It was simple in lecture and easy to understand. The trainer of the seminar was an expert and very transmittable.
EXCELLENT (nothing else, only this) EXCELLENT. The trainer was excellent, authentic, enthusiastic, smart, and experienced, she kept the audience alive, despite being online, well done.
Educational! I learned how to handle the debtor cases, especially when there is a difficulty to collecting and how to handle them correct and effectively.
The seminar was understood and will help me to become even better as a secretary.
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
A full seminar with analysed presentations. The trainer was pleasant, simple, very understandable and contagious. She presented many examples that each one of us can use.
The trainer was very good. The seminar was interesting with very good material!
Beautiful and constructive dialogue that motivates change of thinking.
It gave me the opportunity to meet others with similar interests and concerns in their professional career. It was especially helpful to brush up my knowledge in the field and encouraged in order to go ahead and put team goals.
It was very interesting seminar and Vasiliki was excellent!
Targeted and constructive seminar! Excellent trainer!
Mr Yiannakis Mouzouris has taught us many new things
Vasiliki was very helpful, clear and well prepared for the seminar. I am completely satisfied by the seminar.
Useful application of customer service techniques applicable to real world scenarios. We got new ideas and ways of thinking presented in a quick and convenience way for easy understanding. Mrs. Christofi was confident and charismatic.
One of the best programmes from which you can gain knowledge and enrichment of views.
The trainers are excellent!! One of the few that keeps your interest after so many hours.
Very interesting seminar by a highly experienced trainer!
The transmissibility of the trainer it can’t be described!!
Very helpful seminar where we were given various effective ways to manage the needs of each Company. We also learned new and correct ways of written and oral communication. Ms. Christofi was Excellent and immediate.
Very informative and precise on the subject, where it covers a very large part of the human resources management. I highly recommend this. The theory turns into reality through real examples. Mr. Mouzouris, who is very experienced in the field and especially in the business, is very contagious, aiming at opinion and character. Very alive and keeps the audience in mind, lively and troublesome towards him. It generally has a character that makes you remember him, and this is rare and good to the t… Read more
This seminar helped me a lot in learning things I was not aeare and will definitely use in my business. The trainer was excellent.
The seminar was Interactive, with nice examples and listening to them by the trainer you can apply them in practice. Ms. Basiliki is very accessible and willing. He has patience and is a very good acquaintance of the subject.
Very good Programme! Ordinary trainers teach the trainees to succeed. Great trainers teach their trainees how to convert their failures into success. The trainers of the Programme are the best because they try to bring the best in us. Thank you both!
Great presentation from an excellent trainer!
Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.
Comprehensive seminar with nice examples. The trainer was amazing and contagious!
The seminar was very helpful in increasing productivity with very nice examples. It has given us measurable and effective ways to increase productivity at work. The trainer was very transmittable.
An important, useful and educational training. Very understanding and gave us new keywords.
Perhaps the best seminar to expand your knowledge. We learned various practices and methods for collecting outstanding debts. The trainer was excellent, I give him 10/10.
The seminar was great! It helped me recognize my mistakes and work on them in order to improve myself. I gained confidence and the right bases to improve my personality.
Every person’s way of thinking depends on their perception. Through this seminar we learned how to deal with the difficult times of our everyday life with diplomacy. Ms. Vasiliki was aware of the subject and with very transmittable.
Clear, essential and very useful seminar! I really did not find any disadvantage.
I am amazed by the Leadership Workshop. Usually I am not easily surprised, but today I was !!! So much concentrated knowledge and direct transmissibility by the highly experienced trainer Mr Mouzouris, step by step guiding us to understand everything we need to change in order to achieve every goal we put into our minds!! Bravo! I recommend it highly!! The highest level!
Fantastic Seminar! Through group exercises and case studies we learned to think outside the box. It gave us a lot of confidence! We learned what our capabilities are and how to use them to achieve our goals.
Targeted seminar with a clear purpose. It was very useful that there was practical work.
Comprehensive and constructive seminar by a very good and positive trainer!
The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!
Great seminar! The information of the seminar can be used even outside of the workplace! The trainer taught us that each person has a different character and the best way to avoid conflicts is to communicate
The seminar was very good and very well organized! The trainer used good examples and material to help people understand the theory!
The seminar was very informative and made for a variety of industries. There was a friendly approach, it was not boring, and examples were presented through personal experience. The trainer was excellent, positive, functional, communicative and gives her attention to everyone.
Excellent seminar and very comprehensive as to the content! The trainer was very transmittable.
It was very efficient. I have more knowledge on how to deal with conflicts and disputes in the workplace!
Helpful, motivational seminar that helps you improve yourself. We received detailed information that were very well explained and examples that helped us understand better the material. The Trainer was Excellent!
The seminar was very interesting. The trainer was excellent and the presentation very good!
Very useful seminar! We learned how to approach debtors and to achieve our goal without insult or annoy them.
Necessary and useful seminar for every seller who wants to increase his sales by combining his own knowledge with the Persuasion Techniques we learned. There was proper communication during the seminar where we learned the right words, keywords, tactics to pique the customer’s interest. The trainer was impeccable and excellent in the way she approached and transmitted to the public.
The seminar covered very interesting subjects
We have learned how to distance ourselves from the points that causes us stress. Mrs. Vasiliki was very positive and also gave us very nice ideas to deal with stress.
Interesting seminar and to the point! It helped me to remember some basic principles. Several examples have been given, which helps to better understand. The trainer was enthusiastic and contagious.
Perfect Seminar, I learned how to manage and better serve my clients with less stress and without ruining my mood.
Vasiliki was perfect !!!
We learned how important customer communication is. The trainer was extremely good.
Very interesting program. Vibrant and with full coverage of all subjects. All messages and lessons came effortlessly through the development, analysis and discussion under the guidance of instructors.
Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.
Very pleasant! But above all it was very constructive, informative and educational! You become addicted to Mr Mouzouris and you do not want other trainers!
A lot of helpful and interesting information were given at the seminar. The trainers were very experienced and educated.
Very good seminar! It was very well presented by the trainer and because of the positivity that she had as a person, she did not let you get removed from the subject.
Dear Mr Yiannaki Mouzouri permit me to express my warmest thank you for the semester January – June 2012 and the supertp teaching during the Business Management Programme that enriched by knowledge and skills. I have already applied many of what we were taught. I wish you to continue training and sharing your valuable knowledge with others.
Leading professional training and management consulting firm based in Limassol, Cyprus.
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