What type of Confidence do you have?

The seminar was excellent, we learned about the negative and positive points of our body posture and how to recognize them in others. Conicon must feel very lucky to have Vassiliki as a trainer!!!!

Seminar with many examples that offer an advantage of transmissibility. There were many points that created the need for us to work on specific things. The trainer was direct, read, friendly, with nice examples that created a sense of freedom at our expression.

This seminar managed through targeted points to make us understand how and why the customers are angry. Also, the ways of customer management were very informative and easily adaptable. There was communication with the trainer and the other participants. Exchange of ideas from different types of companies. Ms. Christofi was very informed about the material she presented. She touched on targeted examples of everyday life.

The seminar contained useful guidance in written communication especially for people who are new to the field of customer communication but also useful for experienced people because they have the opportunity to refresh and learn new written communication practices. The trainer was very communicative, knowledgeable and helpful.

Very interesting and useful seminar especially for us in Sales departments that we communicate with clients. We have learned ways on how we can improve our communication skills. The trainer was very professional and have a very good knowledge of the subject.

Very good seminar where through many examples and discussion we have obtained positive elements that will help us both professionally and personally. Mrs. Christofi is a very good personality and also has very good communication skills.

Wonderful seminar with completeness, perfection and understanding. The trainer was very understandable and very transmittable!

Necessary and useful seminar for every seller who wants to increase his sales by combining his own knowledge with the Persuasion Techniques we learned. There was proper communication during the seminar where we learned the right words, keywords, tactics to pique the customer’s interest. The trainer was impeccable and excellent in the way she approached and transmitted to the public.

Flawless seminar, we learned about self-control and self-manage. The trainer was knowledgeable in the subject. She has a very special way on delivering the material even through our video conference meeting.

A seminar that taught me ways of how I can deal with difficult situations in telephone customer service. The trainer was very good and transmittable.

A targeted and enthusiastic seminar that gave us a lot of knowledge through the excellent presentation of Mrs. Christofi.

We have learned some tools in order to be more positive in any kind of situation. We gained lots of experience and ways to think better. Vasiliki was definitely a positive person, very friendly and helpful as well!.

Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.