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Very useful and constructive seminar from which I learned ways to think differently but also define what are the most critical KPIs for each performance that needs to be measured. There were many useful examples, and it was not tiring at all. Mr. Mouzouris was excellent! I watched him constantly without getting tired. He was very transmittable, communicative and passed on his knowledge to us.
A seminar useful for any person who works with other people – a group of people. There were very good and convincing examples. The trainer was very good and passed on his knowledge to us.
Very good and comprehensive seminar! I was impressed by the trainer’s ability to transmit the subject
Very helpful and interesting seminar. It did not leave you the chance to lose any detail. I’ve learned interesting techniques of how to manage situations and I met interesting people. Ms. Vassiliki is a very positive person who presented and supported what she was saying, so we could understand them better. She is very contagious and well-spoken, she was descriptive and gave us many examples!!!
Very constructive and interesting seminar. We learned new ways to serve our customers and ways to increase our sales. The trainers are very good with excellent knowledge of the subject.
Seminar was interacting between both the audience and the trainer. We were showed different prospective and view on how to communicate. The trainer was professional, polite and knowledgeable.
Excellent Seminar! I met other professionals in the field and we exchanged useful ideas and experiences.
It was a very interesting and helpful seminar! Very practical as the trainer was actually using real life examples and case studies.
Every person’s way of thinking depends on their perception. Through this seminar we learned how to deal with the difficult times of our everyday life with diplomacy. Ms. Vasiliki was aware of the subject and with very transmittable.
The seminar was very interesting and I think the trainer managed to transfer how a business plan is prepared.
Pleasant seminar! The trainer was very good and gave many examples for better understanding. Surely the knowledge will be very useful in all areas of my life.
The seminar was very constructive, interesting and enjoyable! We enriched our knowledge and our vocabulary regarding written communication with customers and partners.
The program was very interesting. My knowledge is enriched and I apply them to my workplace. The trainers have great knowledge and are really transmittable. The program is of the best I have attended.
The seminar was really perfect from every side! I am really impressed!
The seminar was excellent! Very comprehensible and educational. The way of presenting it and the examples presented facilitated the process of understanding the meaning of the seminar.
Great seminar! The information of the seminar can be used even outside of the workplace! The trainer taught us that each person has a different character and the best way to avoid conflicts is to communicate
A constructive seminar where we learned how to put our thinking in order. Ms. Christofi was very good, the Person who never gets upset!
Very good and pleasant seminar!
Very useful seminar and the trainer was very good and contagious.
We have learned how to distance ourselves from the points that causes us stress. Mrs. Vasiliki was very positive and also gave us very nice ideas to deal with stress.
It is one of the most interesting seminars I have attended which is very helpful in the field of debt collections. I give 10 to the trainer, he was excellent!!
The trainer’s teaching methods were very good. She was also very transmittable.
Very interesting seminar! The trainer was transmittable and very vivid in the room.
Inspirational seminar and worth my time, there was clarity on practices that have been forgotten. The trainer was straight to the point, well presenter, enthusiastic and well aware of the subject.
A very constructive and targeted seminar with the right guidelines. We received the necessary knowledge about the subject. We have learned new methods that help the most in vocational training and education. The trainer was contagious and fully mastered and experienced in the subject.
Very useful presentation that will help me not to postpone things and to manage them in the ways suggested by thetrainer. It was presented in a simple and understandable way with many examples. The checklist sent at the end of the presentation is very useful because it contains all the points of the presentation in a table that you can easily refer to daily. The trainer was Excellent! She was full of energy and presented the seminar in a pleasant way.
The trainer was really transmittable! The seminar gave me satisfactory material that is going to help in the future.
Very good seminar! I gained a lot of new knowledge on Human Resource Management!
Very informative and useful for any seller/trader. The trainer was very well-spoken and had a lot of interesting ideas/ thoughts about selling that he communicated in a very efficient way. The trainer was articulate and well spoken.
This specific seminar helped me to recognize and accept that the way I behave, speak and present that I want to communicate with a person is very important. Vasiliki is a Professional, pleasant and clear in presenting the subject.
Pleasant, informative and helpful seminar! We learned how to deal with conflicts that may arise in our workplace. The trainer was very good with a pleasant presence, positivity and at the same time transmittable!
Very informative and interesting seminar!
Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.
The seminar was constructive. I learned many things that I will need in my work. During the seminar there were many examples and exercises that helped us better understand how to do them in practice in order to write more accurate minutes. The trainer was very communicative and answered all our questions with examples and exercises documenting everything she told us.
The seminar was very helpful, detailed as it should be, and the presentation was very good. We learned how the purchasing departments work, how they are related to the other departments and how to set and achieve goals per person / department. The trainer was very good and transmittable.
This seminar is excellent, it helped us to better understand our work. We learned many new things, words and phrases that will help me improve my behavior and my customer service.
The seminar was informative, comprehensible and pleasantly presented. We learned service techniques, keywords and alternative phrases that help the customer’s psychology.
The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with our customers through its transmissibility.
Very good and educational seminar!
Interesting and very useful seminar for both business and personal purposes. Through this seminar we gained confidence and learned ways to deal with emotions and situations. The trainer was very explanatory and gave us many examples.
Successfully constructive, comprehensive. It satisfied my demands. Implementation at a personal and professional level and improvement of the way of dealing. Ms. Christofi is an excellent person, a remarkable scientist, a positive, pleasant, contagious, and communicative with excellent training.
The trainer was very informative in explaining the terminologies of the seminar! He has helped us to think differently and gave us tips on improving the quality of our work.
Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.
An excellent seminar with very good examples and material that was given to us. These examples helped me with the problem we are facing. Excellent trainer.
It was a very interesting and meaningful seminar. We learned how to deal with anger issues that we might dealt wrong with until now. The trainer was very good, aware of the subject and the presentation was fulfilled with examples.
Really interesting seminar! Very good and transmittable trainer!
The seminar was educational and has given new horizons to the relationship between the superior and the subordinate. Determining the principles and measurable criteria for staff evaluation as well as the evaluator’s behaviour. The trainer was very well trained and transmittable.
The seminar was wonderful, useful and enjoyable, it was 100/100 the best seminar I attended in recent years. The trainers were very good.
Constructive seminar in several matters. The main advantages were the material, the practicality of the seminar and of course the transmittable trainer
Interesting and creative seminar. He gave us the opportunity to implement methods for better internal communication and efficiency. The instructor was very descriptive, illustrative and managed to keep our interest throughout the duration of the seminar.
The seminar was constructive, enjoyable and interesting. We learned new things and ways to manage different situations with the appropriate approach. Ms. Christofi was immediate and Excellent!
Very Helpful seminar that taught us how we can handle and manage stress with the right way. The trainer was very good.
Very good seminar, we learned a lot about managing our communication with the client via phone. We learned ways to communicate well with good mood and enthusiasm. The trainer was perfect!
Excellent seminar by an excellent trainer! We learnt new ways on how to make our shop run better.
Very educational seminar! Short and concise! In enriched my knowledge and I met people from other sectors, with ideas that can help my company.
Very enjoyable seminar with extremely useful information and very good content. The trainer was excellent and transmittable.
Educational! I learned how to handle the debtor cases, especially when there is a difficulty to collecting and how to handle them correct and effectively.
Updating and improving the use of a warehouse to reduce the execution times of orders. Also, information on the safety and proper operation of a warehouse. The trainer was excellent with full analysis of each topic, through examples and questions.
In this seminar we learned how to see things from a different perspective and elevate our spiritual level. Ms. Vassiliki was Excellent!
Pleasant and participative seminar! The trainer was very transmittable with objective approach.
Very good seminar! I learned many things for sales that I did not know
A remarkable seminar that has helped us a lot in developing our communication skills. Essential, applicable, illustrative with a lot of basic knowledge. Vasiliki was amazing, contagious and very positive!
Through this seminar we learned about proper communication with clients / partners in the professional field. After the training, we had the opportunity to ask the trainer questions regarding the personal experiences of each participant in their professional field. The trainer was fully trained in the subject and I would be happy to attend her other seminars.
I found extremely useful the teaching materials through this seminar, so that I am more organized and efficient in my work. The trainer was Wonderful!
Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.
I would like to thank Mrs Vasiliki because I improved my ability in Written Communication. I gained many skills and tips that will surely be very useful in my life.
Very good trainer! Excellent seminar!
There was teamwork at the seminar. It was raised emphasis in verbal and written communication in professional way. We have learned positive words and how to write correctly with confidence. Practical and easy ways to communicate with customers over the phone. The trainer was excellent!
It was a very constructive seminar.
Very interesting and useful seminar especially for us in Sales departments that we communicate with clients. We have learned ways on how we can improve our communication skills. The trainer was very professional and have a very good knowledge of the subject.
Transmittable and useful seminar for the modern needs of companies where we learned how necessary the implementation of KPIs is. It was adapted to modern needs through real / realistic examples. The trainer was very contagious with a lot of knowledge and passion for what he does and very good knowledge on the topics of the seminar.
Vivid seminar with very good examples. There was participation by all participants.
It was a very constructive seminar.
An important, useful and educational training. Very understanding and gave us new keywords.
It was especially helpful seminar! Very practical and will help me immensely in workplace.
The Programme was very informative and useful, it gave me knowledge and more tools to improve my office skills. The trainer was excellent.
Very good and useful seminar that will greatly help my job. We learned new knowledge with the correct explanation.
The instructor was very good in presenting the seminar. Very interesting seminar!
Very useful seminar! We learned how to approach debtors and to achieve our goal without insult or annoy them.
The seminar was very good! Very well organized and presented by the trainer was excellent!
Very good, pleasant and essential presentation by the trainer. There was practicality of the techniques and the explanation with examples. The trainer was pleasant, smiling and very explanatory.
Very interesting seminar. We learned how important proper communication is and how important the way and style of communication is in our daily lives. Ms. Christofi is a very happy person who transmits her knowledge with enthusiasm while keeping everyone interested.
Remarkably interesting seminar where you understand how to contribute to the changes that will be made in your workplace. We learned about self-confidence, we got ideas about how to be organized and in addition we learned about attitudes behavior. The trainer was very friendly and transmittable.
We got tips of for self-control, lots of knowledge and how to manage conflict situations. The trainer was Excellent!!!
Very good and constructive seminar. The trainer encouraged the dialogue.
Very constructive and helpful! Especially the images and the videos helped me a lot in understanding the theory!
The seminar was well organized and comprehensive. The trainer was well aware of the subject and had detailed discussions with the participants.
The seminar we attended today was very interesting and very useful especially in the way of managing different people. At the same time, we learned several techniques that we can be applied through proper organization and tactics. The presentation of the material was great through the pleasant and great personality of Mrs. Christofi.
Very Interesting and it has served its purposes. It gave me everything that I wanted to take.
Very constructive seminar! The excellent trainer really taught us how to do a better management of our relations with customers through written communication.
Very useful and efficient seminar. The trainer is excellent. The 3 hours passed without getting tired at all. Everything she told us was very helpful.
Through this seminar we learned about the definition of thought and action, the change of attitude and the change of perspective. The trainer was very good with a positive aura + energy and very explanatory.
A very informative and helpful seminar where I realized how I can manage my communication with others. Vasiliki is aware of the subject and also an excellent consultant and trainer.
Mr Yiannakis Mouzouris is a natural! He has the ability to extract inner talents that were either untapped or trapped inside. He is insistent that one’s abilities far outweigh individual limitations. Mr Yiannakis is insightful and has fun while guiding you to self-motivation…and with that motivation, you will do things that you thought were either long gone or impossible…you will shine! Mr Yiannakis powerful communication skills, teaching facility, zeal, and dedication have empowered me in my… Read more
Smile!!! Be positive. There is always a brighter side of things. Ms. Vasiliki Christofi is the “positive energy” in person. The seminar was very helpful with examples and interesting notes. Thank you very much !!!!!
Through this seminar we have learned a lot about tackling the problem of bad debts. I hope we evaluate them correctly! The trainer was very positive, helpful and with a lot of knowledge on the subject.
A very helpful training for new entrants and experienced in the shopping department. New techniques and very interesting information and knowledge. There was practical application and detailed explanation. The trainer was very illustrative and with a very good structure of thought.
Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject.
Constructive, exchange of views and opinions and correct information on the modern method of managing markets and suppliers. We have learned general knowledge and solutions on issues concerning our work environment. The trainer was impeccable, with efficiency, knowledge, experience and humor!
Very informative and supportive seminar which lays the foundations for further deepening of ISO 9001: 2015. There was proper organization and structure of the content. Mr. Mouzouris was clear and very transmittable.
Leading professional training and management consulting firm based in Limassol, Cyprus.
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