Strengthening staff effectiveness in Leading Logistics Company

HOW CONICON SUPPORTED THIS PROJECT:

Leading Logistics Company. The project included the mapping of the current efficiency of processes. We redesigned all services with a focus on critical performance criteria for each stage and customer communication. Conicon has diagnosed and delivered training programs as well as implemented work. We developed an infrastructure to measure the degree of customer satisfaction through an online questionnaire, the results of which were analyzed by SPSS. This site was established for the benchmarking of future measurements.

Seminars & events

Events in April 2024

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Testimonials

Very good tutorial! Educational and very informative on marketing issues

Androulla Theodosiou, Kapnos & Sons Transport Co ltd

A very helpful seminar which is not refers only to the mistakes and weaknesses we have but also gives us alternative and immediately applicable solutions. The trainer was wonderful, direct and pleasant.

Georgia Mama, FAMILY RESTAURANTS ANDREOU CO. LTD

Very interesting seminar. We learned how important proper communication is and how important the way and style of communication is in our daily lives. Ms. Christofi is a very happy person who transmits her knowledge with enthusiasm while keeping everyone interested.

Evangelos Neophytou, E. Neophytou Trading Co Ltd

Very interesting with communication between all participants something that made the seminar not boring. There was a smooth flow and continuous participation from all. Ms. Christofi is very contagious and communicative and has her way of keeping focused.

Zenon Mylonas Hilton Nicosia Hotel

It was very helpful seminar especially for participants who work in large companies. It can help any business, especially now that we are in a period of crisis, to increase our clientele. The trainer used many practical examples.

Michalis Michaelides, UC HALL PROPERTY LTD

We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.

Daphne Metaxa MCTC Marine Ltd

It gave me the opportunity to meet others with similar interests and concerns in their professional career. It was especially helpful to brush up my knowledge in the field and encouraged in order to go ahead and put team goals.

Dimitrios Anastasiou, Linde-Hadjikyriakos Gas Ltd

An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!

Eleni Papagianni, Nicosia Waterboard

The seminar was interactive, with real life examples, comprehensible language and participation by all attendeed. Answered personal questions / questions from participants. The trainer was communicating and kept the interest alive during the whole seminar.

Elena Papantoniou, Papantoniou Supermarkets

Vivid seminar with very good examples. There was participation by all participants.

Thekla Kassapi, Aphrodite Hotels Ltd

The seminar was very interesting and useful. We have gained new knowledge and by applying them we can help our company.

Stavros Ptochopoulos, Global Retail (GAM) Ltd

The seminar was focused on the target (Change or die)

Helen Vriki, CYTA

To the point!

Georgios Stavrou

The seminar was very interesting, something different from that I personally gained countless new knowledge which I will now apply in my daily life. The trainer was excellent, she transmitted her knowledge and information in a simple and interesting way.

Stella Neophytou, E. Neophytou Trading Co Ltd

Informative and concise seminar. The trainer was an expert on the subject!

Kleitos Paisanos, Water Board of Limassol

Very positive and pleasant atmosphere, there was communication and dialogue between the participants and the trainer. Vasiliki was excellent.

Maria Papageorgiou, E. Neophytou Trading Co. Ltd

Very good and useful seminar with many real examples and role-playing. The trainer was very good.

Joseph Matlezos, Cyfield Development Co Ltd

Very clear, well prepared seminar that made me understand what ISO 9001 is. Due to the functional number of participants (not very big) the dialogue was even more effective. Very good trainer!

Marios Vasiliou, IONA SHIP MANAGEMENT LTD

The seminar was very helpful in expanding our knowledge but also to be able to suggest to our company ways that can simplify situations and save time. During the seminar there was a discussion between everyone, and all our questions were answered. Mr. Yiannakis is very efficient and with his knowledge he helped us to better understand purchasing and the perception of purchasing methods and suppliers.

Christina Hatzitheologou, Remedica Ltd

The seminar was very good. And so was the trainer. He was too descriptive, practical and transmittable! The seminar helped me to continue my work.

Michael Koutsoudis

A very interesting and effective seminar. The knowledge tranmitted by the trainer can be directly applied in our daily life!

Christina Polianidou, B & A The Best MCC Ltd

Very good seminar! It gave me a push to move forward in all the fields of my life!

Constantinos Vlachos, Christos Vlachos Tavern Ltd

Very enlightening seminar from which I received many useful information. There was a discussion between all participants and that made the seminar enjoyable and not boring. The trainer was impeccable as always.

Rodoula Marathefti, Z & X Mechanical Installation Ltd

The seminar was perfect. We learned many new words and phrases for better written communication. The trainer was excellent.

Chryso Kadi, A. Pericleous Properties Ltd

An interesting seminar with very useful tips for successful sales. The trainer was very good and that is why I had attended a seminar again with Mr. Mouzouris.

Stephanos Stavridis, Evolution D.P. Ltd

Very good programme. It helped me very much. Mr Yiannakis was transmittable, passionate and an expert of the specific subject

Michael Koutsoudis

A very good seminar, we learned very useful and interesting themes that will help me very much in terms of personal and professional level. We have learned a lot of things and details that we have not seen so far.

Constantinos Theofanous, Mitsides Ltd

Very interesting seminar. We learnt the ways so that we can achieve our goals with diplomacy, reliability and discretion.

Mary Evripidou, Melathron of EOKA Fighters

Very good seminar, we learned a lot about managing our communication with the client via phone. We learned ways to communicate well with good mood and enthusiasm. The trainer was perfect!

Chrysostomos Iosifidis, A & I Electric Ltd

I would like to congratulate wholeheartedly Vasiliki for the presentation!! AMAZING!!!!

Yiota Nicolaidou, Streetsmart Solutions Ltd

Excellent seminar! Very interesting! I have learned how to transform negative energy into positive.

Marios S. George, MSG Tradelink Ltd

We learned how to achieve our goals and effective ways of communicating. The trainer was very convincing and descriptive.

Dora Nearchou, Thanos Holidays Hotels Ltd

Interesting seminar! We gained new knowledge and skills regarding the clients anger management.

Ioanna Chrysanthou, Mednet Greece S.A.

We had the pleasure to attend an excellent seminar with an amazing trainer which is characterized by her professionalism and her transmissibility of the subject

Mary Elia, Cyta

It is a seminar based on real facts and smart tips that help both in personal and professional careers to become better. We learned a lot of things we can do in our work to be better and more helpful. Ms. Vassiliki is a very happy and positive person who communicate right what she wants to present to you. She is a right professional !!!

Anna Christodoulou, Demstar Business Solutions

Very helpful seminar for the daily evaluation of our work and for our planning with a clear and useful material. The trainer was very good with good mood and transmitability.

Panagiota Kyriakou, OAY

Constructive seminar! I learned many useful things for my section!

Gabriella Christodoulou, Parga Trading Ltd

This seminar was very detailed and a summary about Event Management. Ms.Christofi surprised me once again with her presentation of the seminar. She has the ability to make others to learn more through her training methods.

Elena Michailedou, JT International Company (CYPRUS) LTD

The trainer was very well trained. The seminar was notable and useful

Vasiliki Omirou, AN.O Constructions & Developers Ltd

Very good seminar!!

Marios Nikolaou, ELCORA LTD

To the point seminar, very attentive without unnecessary sections and covered the full content of the seminar. The trainer was excellent and very transmittable.

Marios Ploutarchou, CYTA

The seminar was wonderful, useful and enjoyable, it was 100/100 the best seminar I attended in recent years. The trainers were very good.

Zaneta Michael, QUALITY GROUP LTD

The seminar could not have been more informative and effective!

Nataly Dimofanous

The trainer was very well qualified of the subject, very friendly and her approach made me have more interest in the subject

Anastasia Chei, Antoni A. Papalli & Partners Lawyers

Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best

Fanie Chamboullidou, Interhsip Navigation Co LTD

Well organised and very well presented seminar! We really learnt how to build a Business Plan step by step.

Christakis Christou, CSP Joint Venture

Very good seminar! It was very well presented by the trainer and because of the positivity that she had as a person, she did not let you get removed from the subject.

Nikoletta Chrisostomou, KEDIFAP

The seminar was very interesting and Ι will keep and implement the tips that I learned in the seminar. It really helped me to expand my knowledge and learn tactics of diplomacy.

Rafaella Christou

Very helpful and useful seminar for everyone. We were given practical tools to boost our confidence which will certainly benefit us in our personal lives but also in the advancement in the professional field.

Michael Matsoukaris, CYTA

Through this seminar we learned about activating the parasympathetic part of our brain! At the same time, we were given important techniques and methods to deal with stress immediately. Ms. Christofi was very contagious and had examples for all occasions which makes it easier to memorize the things she presented!

Chrystalla Demetriou, Krypto Security Cyprus Ltd

It was especially helpful seminar! Very practical and will help me immensely in workplace.

Michael Michaelides, UC HALL PROPERTY LTD

Very constructive seminar, I have learned very interesting things which I will apply directly in my work. The instructor was very good, transmittable and with a pleasant character.

Elena Charalambous, Central Body of Equal Weight Distribution

A very helpful and explanatory programme. It made me understand and set my main goals and highlight the important ones. The trainers were very explanatory and gave us many examples. Always willing to listen to us and answer questions.

Elina Georgiou, Columbia Columbia Hotels & Resorts Ltd

Extremely useful seminar that I gained many knowledge and practical methods on how to receive outstanding debts. The trainer was perfect. He knew the subject very well, was contagious and he was smiling during the seminar.

Stefi Cherouveim, Neapolis University

The seminar was very useful, constructive and interactive. The trainer was very good.

Christiana Adamou, Elincou Diagnostics Ltd

Very good seminar with useful information for several areas of human relations and very good material which is very useful. The trainer was very good, through her attitude and the choice of her expressions she made us feel very comfortable and we want to know everything!

Christina Cleanthous, Cyfield Development Co Ltd

Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject

Koula Psalti, Tiger Springs Ltd

Interesting and creative seminar. He gave us the opportunity to implement methods for better internal communication and efficiency. The instructor was very descriptive, illustrative and managed to keep our interest throughout the duration of the seminar.

Maria Digli Parpotta, A.M. La Gym Ltd

A constructive seminar where we learned how to put our thinking in order. Ms. Christofi was very good, the Person who never gets upset!

Emmanuel Jordan, FIXMOR LTD

This seminar is very helpful in psychology issues for each individual person. Through this I found solutions that could change the negative into positive energy in my workplace. The trainer is very active, communicative and very knowledgeable about the subject.

Anastasia Theodorou, Skalens Services Ltd

It has been a very well presented seminar straight to the point, with a very clear speaker (Mr. Mouzouris)

Eleni Stavrinidou, Geosolar Cyprus Ltd

Excellent Seminar! I met other professionals in the field and we exchanged useful ideas and experiences.

Despo Stylianou

The seminar was effective, concise and informative. It analysed in an enlightening way how to deal with disagreements and that how anyone can face the quarrels in the workplace. The trainer has solved our all our questions and gave us solutions.

Andria Balaoura, Parga Trading Ltd

Very good seminar. I learned many new and interesting things. It focused very much on emotion, and was rich in very good examples. The trainer was very good, energetic and knew his job.

Salomi Potamitou, BDO Ltd

The seminar was very constructive, interesting and enjoyable! We enriched our knowledge and our vocabulary regarding written communication with customers and partners.

Chryso Elia, DEROVA LTD – CRYSTAL SPRINGS HOTEL

The seminar is very interesting, it instructs you fully about the telephone service and customer relationship management. Through the seminar I managed to improve my telephone service and got useful material!

Elpida Polycarpou, Connected Sky Legal & Corporate Consultants

The seminar was excellent! Very well organized, transmittable and collective!

Evangelia Pouki

Excellent seminar! We really learned how to communicate seamlessly in writing word with clients and partners!

Demetra Demetriou, Melathron of EOKA Fighters

Comprehensive and to the point.

Christos Nicolaou, X.N. Interlink Construction LtdX.N. Interlink Constructions Ltd

Very interesting and comprehensive seminar combining theory with practice. The trainer was highly transmittable and was constantly keeping the interest.

Constantia Zakou, Larnaca Municipality

Powerful impact on the state of mind as a manager and leader. Was a great person with intensive experience, with a lot of good vibes, positive energy, and motivation.

Nikolai Podvolotski, Annitak Ltd

Targeted seminar with very nice examples. We have learned how to use in practice everything we have learned and how to think properly for the good of our Company. Mr. Mouzouris was very explanatory and he answered all the questions we had during the seminar.

George Apostolidis, A&A Apostolidis Contracting Company LTD

Through this seminar we have learned a lot about tackling the problem of bad debts. I hope we evaluate them correctly! The trainer was very positive, helpful and with a lot of knowledge on the subject.

Dimitra Prountzou, Damianou Marine Electronics Ltd

Very good seminar! Properly configured seminar that will help me both in my work and in my personal life.

Christiana Leonidou, J. Tsitsis Building Serviced Ltd

The Human Resource Management Programme was very good. The presentations were very good with very useful material given!

Eleftheria Christou, NETinfo Plc

The seminar completely covered my expectations and my personal needs for knowledge and skills enhancement. The trainer fully held the subject. Outstanding, transmittable and passionate. Highly recommended.

Peter - Andreas Hatzikostas, Troodos Development Company

One of the most important seminars, that I have attended, Very interesting!!!

Christos Thori, Spyros Stavrinides Chemicals Ltd

Very educational seminar! Short and concise! In enriched my knowledge and I met people from other sectors, with ideas that can help my company.

Stylianos Dimitriou, D.TH Dimitriou & Co LTd

The content of the seminar was presented to us through many real examples and analyzes where it was very understandable. The trainer was very positive and transmittable.

Chrystalla Dimitriou, KRYPTO SECURITY CYPRUS LTD

This seminar covered and helped me to understand the way of thinking in order to distinguish the price of the product from its true value and how to promote it easily . The trainer was very good.

George Hadjivassilis, NIKOS HADJIVASILI & SONS LTD

Very constructive and useful seminar!

Vicky Katsios, Melathron Fighters of EOKA

Very real seminar!! The time was as long as it took to keep our interest high. The trainer was excellent and very transmittable!!!

Anastasia Georgiou, UNIVERSITY OF CYPRUS

High-level seminar with interesting topics. The trainer was excellent and constantly made sure that we realize sufficiently the desired topic. Moreover it was very important that she was using real examples from everyday real situations we face.

Omiria Sergidou, Ethniki Insurance

Excellent Seminar! Very helpful with clear advice. The trainer was very transmittable.

Athena Neophytou, H.A. PAPAELLINAS LTD

The seminar was very constructive as the educational material given to us was very comprehensive. The fact that case studies and content application exercises were used, created great interest and challenge to the participants. The trainer was communicative and used apt examples. It kept us interested throughout the seminar.

Athena Pantelidou, Energo Energy Recovery Ltd

Mr Yiannakis Mouzouris has taught us many new things

Panayiotis Pieri, Tsokkos Hotel

I am very happy with the seminar. The seminar had a very interesting presentation that did not let me being bored! The atmosphere was very pleasant!

Papsanakis Constantinos, Tronikelia Enterprises LTD

Very useful and clear seminar that will help me immensely in my workplace! The trainer used real – life examples so that we can directly apply what we learned in our work. Highly transmittable, communicative and effective trainer!

Michaela Hava, FOX SMART ESTATE AGENCY NETWORK LTD

Excellent Seminar with very good and comprehensive content. Mr. Mouzouris is an Excellent trainer, that constantly kept our interest and presented to us very good examples.

Gianna Louka, Swissport Cyprus Ltd

Through this seminar we learned how to review some of our habits. 1 give 5 Stars to the trainer she was amazing.

Panagiotis Gouras, Prenza Ourania

Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.

Louisa Panayiotou, CBB Lifeline Biotech Ltd

The seminar was clear and all the observations, information and comments were based on documented examples.

Stella Savva, G. Solonos Hi-tech Solutions Ltd

Good organization and very good material. It covered many issues comprehensively and satisfactorily! Very good seminar in its entirety!

Georgia Georgiou, P.T. Hadjigeorgiou Co Ltd

Excellent seminar with many practical examples.

Georgios Stavrou

Very good and practical seminar! We did in practice an event management (5

Popi Kefalou, Youth Board of Cyprus

Excellent, informative, clear and interesting seminar on managing outstanding debts. The trainer was Excellent!!! He presented the seminar with many and understandable examples.

Andria Antoniou, Neapolis University

Educational and informative seminar in terms of value and how to implement KPIs in each organization. Several examples have been given which have helped us understand the meaning and significance of the implementation of KPIs. The trainer was very qualified, transmittable and experienced in the subject.

Anna Georgiou, Larnaca Sewerage Council

Constructive, exchange of views and opinions and correct information on the modern method of managing markets and suppliers. We have learned general knowledge and solutions on issues concerning our work environment. The trainer was impeccable, with efficiency, knowledge, experience and humor!

Neophyta Kyprianou, GDL Trading Ltd

An interesting seminar through which we learned new techniques for better customer management. There was good organization, flow, and interactivity during it. The trainer was very good.

Pavlos Michael, Cyfield Development Co Ltd

It was a very constructive seminar.

Miranda Christofi, Christofi Bros Trading Ltd.

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