Employee Engagement is hindered by Fear!

2019 04 23 Conicon Conicon Blog Yiannakis Mouzouris' blog posts

Do you want employee engagement and cooperation at high level, then stop bullshitting yourself with team building exercises and remove the fear from the workplace.

Fear is the #1 reason people will not engage! There are 10 sources of fear normally recognized at the workplace:

1) Fear to disagree
2) Fear of hierarchical positions
3) Fear to be criticized
4) Fear to put ideas forward
5) Fear to take risks
6) Fear to be bullied
7) Fear of misbehavior
8) Fear to learn new skills
9) Fear to share knowledge
10) Fear to lose their job

Remove all of those and your people will start engaging!

Yiannakis Mouzouris
B.Sc. Mech. Eng., M.Sc. Mgt
Business Consultant / Trainer
Performance Management Specialist

« When HR becomes RH ( Run for Help) – Here is a Real Case Study - You don’t just need to Serve, you need to Excite!!! »

Testimonials

Good organization and very good material. It covered many issues comprehensively and satisfactorily! Very good seminar in its entirety!

Georgia Georgiou, P.T. Hadjigeorgiou Co Ltd

Very pleasant seminar with real examples. Vasilki was very transmittable.

Χριστιάνα Γεωργίου, Mr. Jungle Entertainment Ltd

This seminar covered and helped me to understand the way of thinking in order to distinguish the price of the product from its true value and how to promote it easily . The trainer was very good.

George Hadjivassilis, NIKOS HADJIVASILI & SONS LTD

Very interesting seminar. We learned how important proper communication is and how important the way and style of communication is in our daily lives. Ms. Christofi is a very happy person who transmits her knowledge with enthusiasm while keeping everyone interested.

Evangelos Neophytou, E. Neophytou Trading Co Ltd

Intensive and very useful seminar. The trainer was very good.

Christina Montaniou, Montanios & Montanios D.E.P.E.

Excellent!!! Simple and understandable. Very good presentation method by Mr Mouzouris.

Yiota Nicolaidou, Streetsmart Solutions LtdStreetsmart Solutions Ltd

Very interesting and useful seminar especially for us in Sales departments that we communicate with clients. We have learned ways on how we can improve our communication skills. The trainer was very professional and have a very good knowledge of the subject.

Antonis Antoniou, KRYPTO SECURITY CYPRUS LTD

We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.

Daphne Metaxa MCTC Marine Ltd

I learned several new things that I will try to apply both in my personal and in my professional life. The trainer was knowledgeable and very transmittable!

Chrystalla Maratheftis, Open University of Cyprus

Educational and informative seminar in terms of value and how to implement KPIs in each organization. Several examples have been given which have helped us understand the meaning and significance of the implementation of KPIs. The trainer was very qualified, transmittable and experienced in the subject.

Anna Georgiou, Larnaca Sewerage Council

It was a complete seminar about how to improve our communication, relationship with our colleagues and our organization. The trainer was very nice and professional.

Norman Bouju, Annitak Ltd

New ideas and opinions on how to solve the problems of our family business! It gave us practical ways to achieve teamwork among family members

Dimitris Pittakis, Avraam Pittakis & Sons Ltd

Very helpful seminar where we learned many new ideas for collecting debts. The trainer was very good and communicative.

Angela Andreou, AGGELIDES, IOANNIDES, LEONIDOU DEPE

The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!

Rodoulla Spanou, Ocean Basket Franchise LTD

Seminar with many examples that offer an advantage of transmissibility. There were many points that created the need for us to work on specific things. The trainer was direct, read, friendly, with nice examples that created a sense of freedom at our expression.

Elena Pitta, A. Zorpas & Sons Ltd

Targeted seminar with a clear purpose. It was very useful that there was practical work.

Constantinos Agridiotis, Propet Wholesalers Ltd

Very good seminar! Properly configured seminar that will help me both in my work and in my personal life.

Christiana Leonidou, J. Tsitsis Building Serviced Ltd

Very constructive and helpful! Especially the images and the videos helped me a lot in understanding the theory!

Christiana Agglogallou, Water Board of Larnaca

The seminar was very good! The trainer had a lot of knowledge on the topic and he was really transmittable.

Despo Stylianou, Olympic Holidays Group Ltd

A very satisfactory seminar for the amount of time we had available to us, with many examples and the strong presence of the trainer who is very capable and descriptive in the presentation.

Michalis Alexandrou, AMS BOX - MAKING FACTORY LTD

Very helpful seminar! Just to the point!

Maria Georgiou, Kanika Hotels LTD

An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.

Andronikos Kleanthous Nursery "Smiling Face"

A constructive, enjoyable and interesting seminar where there was an exchange of experiences and all our questions were answered. Vasiliki was perfect and had excellent communication with all participants.

Andri Kyriakopoulou

It was a very constructive seminar.

Miranda Christofi, Christofi Bros Trading Ltd.

Transmittable and useful seminar for the modern needs of companies where we learned how necessary the implementation of KPIs is. It was adapted to modern needs through real / realistic examples. The trainer was very contagious with a lot of knowledge and passion for what he does and very good knowledge on the topics of the seminar.

Christiana Hatziarou, KESEA LIMITED

Very good presentation by the excellent Mrs Vasiliki Christofi!

Sotiris Fanaris, Water Board of Larnaca

A very educational seminar for my personal life and the workplace. I got the efforts on how to deal with different situations. Mrs. Christofi was perfect.

Styliana Mina, ES Vacular

An interesting seminar and especially for the specific period we are following this process in the company. We deepened our knowledge and learned how to properly implement the employee’s performance. The trainer has developed the specific subject with a few examples. I personally enriched my knowledge.

Stefani Efthymiou, TP Serveglobal Ltd

Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!

Nikolai Podvolotski, Annitak Ltd

Excellent seminar with very interesting content. It helped us understand behaviours and gave us the tools to improve ourselves. Vasiliki was great and very communicative.

George Spyrou, ASTROBANK

Very informative and helpful seminar regarding communication skills. We gained more knowledge of how to express our feelings in a positive and polite way. The trainer was perfect!

Nichole Stylianou MCTC Marine Ltd

We have learned some tools in order to be more positive in any kind of situation. We gained lots of experience and ways to think better. Vasiliki was definitely a positive person, very friendly and helpful as well!.

Zoe Weisz, Annitak Ltd

Interesting, rich with very important information about Effective Office Management. Rich in quality information with active participation of all participants. The trainer was very good, knowledgeable, positive and very contagious.

Demetris Fylaktou, Cyprus Red Cross, Nicosia

Informative seminar with many new things. Solutions and many alternative proposals are given to the problems we face every day in our work. Its advantage was the structure of the presentation which was interesting, enjoyable and not boring. The trainer was a communicative and with pleasant presence.

Georgia Karakonti, Tsavdaridis Anastasios (earthmoving work - spare parts)

Comprehensive and interesting seminar. The trainer was very transmittable and did a great presentation!

Eugenia Chimonidou, NetU Consultants Ltd

An effective and efficient seminar! The personality of trainer was pleasant. The seminar tidied issues that I had in my mind and also by adding more

Giorgos Pouros, Cyprus Ports Authority

Well organised seminar! It made me aware of things that I was not familiar and methods to implement them. The trainer kept the interest throughout the seminar.

George Stekas, CSP Joint Venture

The seminar was very fruitful and pleasant. The advantages of the seminar were the few people, the quiet area and the Positive Vasiliki.

Charoula Demetriades, Limassol Municipality

Very interesting seminar where there was communication between everyone. The trainer was excellent.

Athena Kyriakou, A. POTAMITIS MEDICARE LTD

Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.

Chris Savvides, Interglobe MariNet Services (IMS) Ltd

Very vivid and transmittable trainer! Excellent seminar!

Maria Kourri, Mutual Trust Ltd

A very interesting seminar, with clear content that can be useful to everyone. The trainer was pleasant and approachable.

Athina Ioannou SY.M.E.A

Very good and practical seminar! It will help me a lot both in my professional and my personal life.

Michael Koutsoudis

I would like to thank Mrs Vasiliki because I improved my ability in Written Communication. I gained many skills and tips that will surely be very useful in my life.

George Lysiotis, A & G BIOMEDICA LTD

The seminar was very helpful in terms of debt settlement solutions. We got a lot of knowledge and practical methods for dealing with debtors. Excellent trainer!! Very helpful and very illustrative of problems and solutions.

Andria Koritsa, Cyprus Import Corporation Ltd

Very good seminar! The trainer was really transmittable and used real life examples and case studies. The presentation way did not let it become boring.

Michael Constantinides, Ocean Basket Franchise Ltd

Very good seminar! It activated my way of thinking based on the marketing

Christina Michaelidou, P.T Hadjigeorgiou Co Ltd

This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.

Alexia Christoudia, Ktima Christoudia

The trainer was very informative in explaining the terminologies of the seminar! He has helped us to think differently and gave us tips on improving the quality of our work.

Stalo Gavriilidou, The Cyprus Institute

We learned how important is the body language at customer service and also, we had many examples through role playing. The trainer was excellent 10/10!!!

Liliana Amarandei Nestor Hotel Ayia Napa

The seminar was very interesting, I was impressed by Mr. Yiannakis knowledge and his transmissibility in education. There was a constant interest and he provided us with many examples that will help me in the near future. At the same time the trainer was very illustrative with a great appetite for work!

Stelios Vasiliou, SP Consultancy

Very interesting and helpful seminar speaking with many examples. The trainer has the knowledges and the ability to communicate his ideas and knowledges.

Olga Tsiamourou, Tototheo Maritime Ltd

Targeted seminar on skills and practical examples. There was also practical guidance. Mr. Mouzouris was excellent, contagious, with tonal variations to gain attention.

Andros Giasemi, Remedica Ltd

Attentive seminar by an excellent trainer who knows how to raise interest of participants

Rodoulla Spanou, Ocean Basket Franchise LTD

Very helpful, interesting and productive seminar!

Constantine Petridis, Honeywell Travel

Ms. Vasiliki Christofi was an enthusiastic person full of energy and transmissibility, which made the seminar very interesting and informative. The seminar gave us many tips and tricks on how to handle the client and manage it professionally, calmly and methodically.

May-Ann Gregoriou, Aphrodite Hills Holiday Residences

I have enjoyed the whole Human Resource Management Programme. Very interesting and informative. I learnt interesting things for my job. Both trainers were very passionate.

Alexia Antoniou, Nest Investments Holdings (Cyprus) Ltd

Very good seminar enriched with knowledge on financial issues. Fresher of knowledge in the Accounting and Economic factors / coefficients.

Marios Averkiou, Vasiliko Cement

Very helpful and useful seminar for everyone. We were given practical tools to boost our confidence which will certainly benefit us in our personal lives but also in the advancement in the professional field.

Michael Matsoukaris, CYTA

The seminar gave me practical suggestions on topics discussed. Detailed material was provided for the seminar and the trainers were very good at both keeping the interest and the transmissibility.

Georgia Maimari - Pourkou, University of Cyprus

Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.

Marianna Louka, Casale Panayiotis Traditional Village Ltd

It was a very helpful seminar to be able to feel more confident. The trainer gives you skills, tips in order to deal with the disadvantages you may feel for yourself. She showed us how to set goals, to have positive thinking and to make ourselves feel better.

Anastasia Hei, Anthony A. Papallis & Associates LLC

A seminar that includes everything it promises, covers a wide range of challenges that a collector faces, with practical and workable solutions. Complete analysis of the proposals / methods mentioned with practical examples. The trainer was very informative and clear! Through his immediate solutions and flow, his experience and knowledge in the field of collection could be seen.

Konstantina Kyprianou, A. Potamitis Medicare LTD

The instructor was very good in presenting the seminar. Very interesting seminar!

Niki Louli, Adairport Media Ltd

Very helpful training for anger management, now I can see different situations from a different perspective! Vasiliki was very good, helpful, full of positive energy and gave us many examples.

Antonis Papas, CYTA

Very interesting seminar! The trainer managed to keep my attention throughout the duration of the seminar. She made me realize some of the mistakes that I make in communication and ways to fix them.

George Stekas, CSP Joint Venture

Comprehensive, informative and very useful seminar!

Aikaterini Koutsogianni

Very informative seminar which gave us several solutions on how to handle difficult customers. The trainer was very informative.

Andri Kasapi, Interlift Services Ltd

From this seminar I got help in managing my committee. There was conversation and ways of how to better address people. Very good Mrs. Christofi with correct solutions to problems and good transmissibility.

Savvas Papatheodorou, SEGIDEP Pareklisias Ltd

The seminar was constructive. I learned many things that I will need in my work. During the seminar there were many examples and exercises that helped us better understand how to do them in practice in order to write more accurate minutes. The trainer was very communicative and answered all our questions with examples and exercises documenting everything she told us.

Stella Polydorou, Limassol Waterboard

Very good seminar with useful information for several areas of human relations and very good material which is very useful. The trainer was very good, through her attitude and the choice of her expressions she made us feel very comfortable and we want to know everything!

Christina Cleanthous, Cyfield Development Co Ltd

The seminar was extremely useful and very relevant to the current situation.

Elias Papakyriakou, Ι.Η. Papakyriakou & CO LTD

Successfully constructive, comprehensive. It satisfied my demands. Implementation at a personal and professional level and improvement of the way of dealing. Ms. Christofi is an excellent person, a remarkable scientist, a positive, pleasant, contagious, and communicative with excellent training.

Eleftheria Papakyriakou

Interesting seminar that make you think differently your every day. We were given functional and practical tools. The trainer was well aware of the material and very transmittable.

Ioannis Gianni, Leroy Merlin

Interesting seminar, I met the demands I had on this issue. Transmissivity, pleasant trainer. The theory was always presented with examples and there was communication and dialogue with the participants.

Ismini Georgiadi, Remedica Ltd

A very helpful seminar with points to develop properly mindset regarding the people and cultures of organizations. We learned and developed a mindset on how to manage people effectively in a company. The trainer was very motivating.

Roxani Frantzi, Annitak Ltd

It was an excellent seminar that gave us the opportunity to have a very constructive dialogue with people from different places, different professions and ages. The trainer of the seminar was very positive and kind and gave us practical ways to manage anger, stress and tension.

Theodorou Stella, T.C Troodos Hotels Ltd

Very comprehensive and helpful seminar with examples from our daily routine. It was interactive and there was dialogue with all the participants. Ms. Christofi was excellent, enthusiastic and very approachable.

Vassilis Thoukididis, P.M.G.TH ODION ARCHANGELOU LTD

It was a very transforming and characteristic seminar – totally new way of writing emails. I realised that I had a lot more to learn about how to write and speak with the customers. Mr. Vasilki was excellent!!!

Lilit Chatikyan MCTC Marine Ltd

Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.

Niki Georgiou, Netinfo Services Ltd

Very interesting seminar! Vasiliki was very transmittable, positive and encouraged the exchange of views.

Georgia Adamantou, Eureka Ltd

Good Content, Friendly environment and approachable seminar! It expanded knowledge in Body Language, and we enjoyed the practical exercises. The trainer was very good and was aware of the subject.

Michalis Hadjistylianou, One Net

Constructive seminar in several matters. The main advantages were the material, the practicality of the seminar and of course the transmittable trainer

Melanie Anthimos, Chrysanthos Antoniou Metals Recycling Ltd

Explanatory seminar where we learned new things on how to improve our written language. The trainer was positive and communicative.

Maria Pitsillou, Asty Elevators

Every person’s way of thinking depends on their perception. Through this seminar we learned how to deal with the difficult times of our everyday life with diplomacy. Ms. Vasiliki was aware of the subject and with very transmittable.

Giannakis Roussos, Mr. John Tourist Company

The trainer was very good and very transmittable! Excellent seminar in its entirety!

Antonis Hadjiyiannis, Laiko Cosmos Trading (Red Bull)

Very useful and helpful training. We learned how to handle customers, use proper service, use correct words, and avoid the use of mistaken words. Ms. Christofi was very positive, contagious and imaginative.

Michalis Orfanidis, Electricity Authority of Cyprus

There was positivity through the seminar and discussion among the participants. The trainer was α smiling, positive person and to the point!

Elena Yiangou, IDEK

Quite helpful in solving problems. We were given many tools to deal with and solve problems, and at the same time learned how to see thinks from the other side. Ms. Vasiliki is a very pleasant and positive person.

Eleni Bayazidou Hilton Nicosia Hotel

Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.

Stelios Hadjikostas Nestor Hotel Ayia Napa

The seminar was very helpful. I believe that based on what I learned I can become better. I can manage stress with various tips given to me.

Marios Christodoulou, Agrolan Ltd

A rich in content seminar with specific and in practice examples for better understanding. It was a combination of visual examples and written exercises. The trainer was well educated on the subject with a lot of examples and explanation on all of our questions.

Panayiotis Latsos, Annitak Ltd

Very interesting and useful seminar in order to enhance our communication. Ms. Christofi was very cheerful, knowledgeable and created comfort in the educational process.

Konstantinos Balafas, Ethniki Asfalistiki

The Programme was very well organized, with rich supporting material and very well trained trainers.

Niki Louli, Adairport Media Ltd

The seminar was amazing in a pleasant and positive environment. We learned ways to communicate both about our workplace and our personal lives. We also learned that it is necessary to give value ourselves and dedicate time to us because we can and we deserve it. The trainer was amazing!

Maria Christodoulou, Cyprus Stock Exchange

Very good tutorial! Educational and very informative on marketing issues

Androulla Theodosiou, Kapnos & Sons Transport Co ltd

Excellent trainer who kept our interest throughout the seminar!

Costas Michael, Savvas Hadjigiorkis & Sons Ltd

Extremely useful seminar with very good material. The trainer was particularly good, communicative and willing to answer questions and help.

Marinos Voukis, CING

The seminar was extremely creative. We have been given ways on how to serve better, for us and our customers. The trainer was excellent and very transmittable.

Christina Peratikou, Larnaca Waterboard

Dear Mr Mouzouris, I would like to thank you for your excellent presentation to our today short training “workshop” on the issue of the Personnel Evaluation System purpose and objectives. With a vivid, practical, documented way and with full respect for the dialogue, you have, in my point of view, fully met the expectations of the participants. PS: Thank you also from the colleagues of Personnel & Administration Department for organizing this useful educational activity.

Onisiforos Onisiforou, Internal Audit Manager

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