Business support with qualified experts with the method of Retainer Internal Consultant

Introduction

Three (3) to five (5) businesses that interrupt operation, do so because they are unable to create a healthy liquidity position, redirect their work to other products / services and markets, restructure when the initial market orientation presents problems / weaknesses or fail to manage their development, growth or even downsizing effectively.

Especially the in stormy, toxic economic environment of the Cyprus economy and the unpredictable parameters of the current economic crisis, businesses can survive through knowledge and experience of specific advice on the basis of hiring expert consultancy services (Outsourcing).

This way, every business can rely on experts without high fixed costs on the basis of defined needs and objectives and expected concrete results.

2.0 Purpose of Support

The ultimate goal of any business and the Retainer Consultant is twofold:

1. Maintaining or increasing profitability

2. Maintaining sound liquidity

These two (2) fundamental objectives are achieved through either increasing sales or reducing expenses including increasing the efficiency of people / partners of the Company or a combination of both parameters.

The above two business performance indicators are associated with the five (5) basic resources at the disposal of every business to effectively manage and achieve real results:

– Economic base (Reserve, Budget)

– Methods and Systems

– Products / Services / Materials either buys or sells

– Technology

– PEOPLE (Personnel, Partners, Customers, Shareholders)

Often they are referred to as the 5Ms (Money, Materials, Methods, Machinery, Man Power)

The management of the above resources is part of the recognition that markets are, more than ever, customer-driven.

Therefore, all actions related to the management of resources, should take into account the changes in the needs and expectations of customers at any given time period.

3.0 Specific Objectives

The Retainer Consultant’s work aims to:

– Increase Sales and profit

– Maintaining sound liquidity

– Penetrate new markets and customer groups

– Strengthen customer loyalty and therefore the repeatability at existing and the generation of other potential customers

– Interconnection of sales targets with measurable work results from all staff

– Anticipation of risks

– The establishment of culture of strategic thinking and innovation in the business easily adapted to achieve the above.

The realization of the objectives which are described in section 3.0 is achieved through effective management with the guidance of the Retainer Consultant at one or more of the main five (5) main business sectors.

1. MANAGEMENT OF FIELD MARKETING AND SALES

– Identification of the product / service to the needs / expectations of the market per time period

– Development of the infrastructure to contact market research

– Calculation to the size of each market and the potential in relation to the goods / services offered by the company

– Diversification of product / service

– Penetration in the selected market

– Handling inconsistency between the offered and actual product / service

– Application of innovative low cost solutions in Marketing

– Training of the Sales force on new, effective techniques

2. FINANCIAL MANAGEMENT

– Evaluation of Financial Performance

– Preparation and implementation of revenue / expenses budget (profit & loss)

– Preparation and implementation of cash flow budget

– Systems to manage debtors / creditors and improve collection ability

– Set up of pricing system on the basis of accurate costing

– Strengthening the negotiating ability with stakeholders

– Development and implement on of a three-year Business Plan

– Elimination of unnecessary expenses that do not add value to the product / service and are mainly associated with scrap, waste, mistakes, low production / performance.

3. MANAGEMENT

Develop effective management systems that encourage and strengthen the:

A. Responsibility

B. Production of read results (specific and measurable)

C. Accountability and Measurement

Develop mutually beneficial relationships with staff / associates by adopting specific and measurable performance criteria of all stakeholders and interfacing those with corporate goals and key performance indicators (Key Performance Indicators).

Establish measures for sustainable management of the family nature of the business and where such a need exists, prepare succession plans.

4. CRISIS MANAGEMENT

Risk assessment and preparation of Contingency Plans for:

A. Unpredictable economic setback

B. Changes in the external environment

C. Changes in Laws and Regulations

D. Changes in the clientele structure

E. Changes in cash flow

F. Dependency factors

5. HUMAN RESOURCES MANAGEMENT

– Establish an effective Organizational Structure with delegation of responsibilities, assignment of authority and agreement to specific and measurable performance criteria linked to reporting and accountability.

– Empowering people with real business skills (skills) to meet their responsibilities and produce meaningful results.

– Interconnection of packaged benefits of each member of staff with measurable performance criteria that are linked to business results.

– Education / Training / Guidance including one to one training of staff members.

5.0 METHODOLOGY

To carry out the actions required the in five (5) areas described in chapter 4.0, Consultant will be hired based upon the Internal Consultant (Retainer) scheme for a continuous period depending on the business goals and related support areas to be agreed.

The consultant’s work will consist of:

1. In-house analysis of existing business data in terms of the indicators associated with profitability and the liquidity of the Company.

2. Determination and agreement with the Senior Management of the objectives to be pursued. These should be specific, measurable, realistic and time bound.

3. Determination with Senior Management of priorities in the areas of support and action plan in connection with the results expected in each milestone (milestone) to be determined.

4. Implementation of the program through:

a. Regular Consultant visits for monitoring, redirection and implementation of agreed programs and individual engagement.

b. Preparation of studies, infrastructure / systems that will be needed from the Office of the Consultant.

c. Guidance / Staff training or individual on the job and watching through meetings.

D. Training / Education of staff, where required, for developing knowledge and skills that will be needed

The basic condition for success is the commitment and dedication of the Top Management of the Customer to implement agreed actions including the timetables.

6.0 COST / BENEFIT

The value / benefit to the Client business is expected to exceed the cost / fee and other expenses for the Retainer Consultant for the following main reasons:

1. The Company will be able to rely on timely, reliable scientifically based and proven application solutions with real results.

2. Strengthening the core areas of business where there is no in-house expertise at high level.

3. Achieve empowerment of staff which usually is not achieved by the current administration.

4. The cost / fee of the Consultant is variable according to the needs and the support given and comparatively low since less time is needed to achieve greater and more substantial results than with the involvement of in-house personnel.

5. The Retainer Consultant / Expert normally can achieve results in less time compared to the time required by employees who are tasked with day to day operations.

Conicon Ltd

www.conicontraining.com

For more information about support services with the Retainer Consultancy Scheme, please contact us to arrange a personal meeting.