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Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
The seminar was very detailed and was based on interesting theoretical approaches and many real examples. It was also pleasant and Vasiliki was very transmittable, pleasant and friendly.
Very enthusiastic trainer! Excellent seminar!
A very interesting and effective seminar. The knowledge tranmitted by the trainer can be directly applied in our daily life!
Very good seminar!
The seminar was really perfect from every side! I am really impressed!
Very interesting seminar and useful for both our daily and professional life.
The seminar was excellent. Mr Mouzouris is very effective and has alerted me with regards to my future.
Extremely interesting seminar!
Through this seminar I found solutions to several issues that I did not know how to manage my everyday life. The trainer was very positive and communicative.
An issue that you do not pay much attention to, but it means a lot to everyday life whether it concerns a workplace or not. A practical seminar and easy to absorb with examples from our everyday life. Ms. Christofi is very good with increased transmissibility, excellent knowledge of the subject and very positive. She kept our attention constantly.
The seminar could not have been more informative and effective!
Educational, very pleasant environment where we learned very important elements that will help us in our work.
Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.
It was a clear course, understandable, well-structured and with very interesting topic! It provides you with essential knowledge and information that you will need both in personal and professional life.
I have enjoyed participating in the Business Management Programme of the Institute of Leadership and Management through Conicon. It helped me a lot in my professional life. The certificate I obtained is considered an asset.
The transmissibility of the trainer it can’t be described!!
Very interesting seminar that gave me practical tools in order to know how an internal audit is carried out. The excellent trainer gave us good examples in order to understand all information given.
The trainer was very pleasant, comprehensible and positive! She made the seminar very interesting and used many practical examples.
Informative seminar with plenty of examples and key points of inspiration for both for sales work and personal development. The trainers were great!
Interesting and very useful seminar for both business and personal purposes. Through this seminar we gained confidence and learned ways to deal with emotions and situations. The trainer was very explanatory and gave us many examples.
To the point!
Very good seminar with many practical examples
Very helpful and not at all boring programme from which we learned very important information related to Effective Office Management. Vasiliki was impeccable and very transmittable.
The seminar was amazing in a pleasant and positive environment. We learned ways to communicate both about our workplace and our personal lives. We also learned that it is necessary to give value ourselves and dedicate time to us because we can and we deserve it. The trainer was amazing!
There was teamwork at the seminar. It was raised emphasis in verbal and written communication in professional way. We have learned positive words and how to write correctly with confidence. Practical and easy ways to communicate with customers over the phone. The trainer was excellent!
This seminar is excellent, it helped us to better understand our work. We learned many new things, words and phrases that will help me improve my behavior and my customer service.
The seminar provided me with a lot of knowledge. It is very helpful for me as I will use the knowledge, experience and passion that was transmitted to me on Ocean Basket. Thank you for the time you use to guide us!
Enlightening seminar with a very positive approach of the trainer to all participants. Very descriptive on the content and gave us many examples. Ms. Christofi is a very pleasant person. She managed once again to keep us alert, and it was not tiring at all! Se is Unique!!!
Very good seminar! The main advantage was that the trainer entered immediately in the main subject of the seminar without superfluity.
A very constructive seminar that kept the interest unimpaired from beginning to end. Applicable in practice along with knowledge. The trainer was very positive and transmittable.
Very interesting and helpful seminar speaking with many examples. The trainer has the knowledges and the ability to communicate his ideas and knowledges.
I am glad that so young people can train older people than them. The seminar makes you try and not surrender as hard as it may be
Excellent!!! Simple and understandable. Very good presentation method by Mr Mouzouris.
The seminar was excellent, the best part was the Role plays and the interaction between the trainer and the participants. The trainer was Excellent!
Clear and understandable seminar! Excellent trainer!
The seminar was perfect, what i have learned about the Body Language will be useful for me forever. Vasiliki is an amazing trainer, I attended another seminar recently and she is just amazing at what she does!!!
A very interesting seminar that is worth attending. We were given targeted examples with results that aimed at solving the problems facing the listener. The trainer was communicative with a targeted approach. Simplify the subject for a better understanding of the participants and with positive energy.
Perhaps the best seminar to expand your knowledge. We learned various practices and methods for collecting outstanding debts. The trainer was excellent, I give him 10/10.
Very useful seminar. It teaches you how to use the written word for efficient and flawless communication with customers.
Very helpful seminar with modern methods and new techniques for reaching out to clients. Great trainer!
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
The trainer was very transmittable! The seminar really gives you the tools to communicate with Diplomacy, Reliability and Discretion.
Very interesting seminar which kept our interested and we did not get bored. It was very interactive with a lot of discussion between the trainer and the participants about the different issues that everyone was facing. Also, the presentation was done through tablets, which I think was very positive and enjoyable in the presentation. The trainer was Excellent! It piqued my interest with colourful slides through the presentation and videos. She had a strong and clear voice and was not at all tiri… Read more
Through this seminar, you realize the facts and realize if you are acting properly.
An interesting seminar for dealing with clients in the field of debt collections. We were given ways to collect debts and behave properly towards the customer with the right attitude. The trainer was communicative, specific and pleasant.
The seminar was excellent, we learned about the negative and positive points of our body posture and how to recognize them in others. Conicon must feel very lucky to have Vassiliki as a trainer!!!!
Very good seminar! Properly configured seminar that will help me both in my work and in my personal life.
Informative and very comprehensive seminar! The trainer was expert on the subject and very transmittable.
This seminar was extremely useful for us these days. We found out all the mistakes we make and found possible solutions on how to avoid them. The advantage od the seminar was to improve our skills on a new and more professional level. The trainer was very professional and very smart person. I would like to have more seminars with her in the future in order to complete my goals and avoid any mistakes in the future.
Psychological empowerment for stress management. The trainer was communicative, full of positive energy and transmitability.
Very Helpful seminar that taught us how we can handle and manage stress with the right way. The trainer was very good.
It was very informative and enlightening!! The trainer was very clear and understandable.
The Programme was very interesting and had many practical examples of everything we learnt. Very useful seminar and enables us to obtain the Certificate of the Institute of Leadership and Management, UK.
The seminar was very educative and was approaching in a positive way, how to effectively handle conflicts. We learned how to think positive within this situation, and we used many examples. The trainer was very knowledgeable and positive character I will definitely choose to participate another seminar with Vasiliki!
It is an important seminar for all companies’ employees who have contact (both telephone and personal) with customers. It helps and gives solutions to issues that present at work and may not have been thought of. The trainer was very contagious in the way of presentation, she knows the subject very well and manage to keep you interested in the seminar from the beginning till the end!
A very helpful and explanatory programme. It made me understand and set my main goals and highlight the important ones. The trainers were very explanatory and gave us many examples. Always willing to listen to us and answer questions.
Very good and helpful seminar where we were presented with several examples with photos and videos in order to better understand. The trainer was very good and transmittable.
A very helpful seminar! I got many ideas and ways on how I could organize an event and promote a product or an opening of a shop.
It was very good program. Very helpful and I learned many things about Office Management and Effective written and oral communication.
Very interesting seminar! We were given very helpful advice immediately applicable to any type of business
Excellent Seminar. We learned how body language can affect your business & personal relationships, how we can present ourselves and how we can achieve our goals though non-verbal communication. The trainer was Excellent!!
Pretty helping seminar for today. I left with satisfaction by solving several concerns in various sectors.
Very informative seminar. I solved all the questions I had about the cash flow!
Very useful, especially in relation to the tangible real examples presented regarding the application of recovery methods. The trainer was really very good. He made the presentation lively and very interesting. All participants were watching carefully and absorbed all the information.
I feel that I have gained knowledge and skills through the exercises, that will make the organization of my work less stressful and more efficient. We learned about the best management of an office and the implementation of the programme was pleasant due to the communication grace of the trainer. Ms. Christofi transfers positivity, confidence and is well aware of the subject which she transmitted to us perfectly!
Interesting and useful seminar where we learned techniques and tactics related to strategy for debt collection. The trainer kept the participants interest at a high level.
The seminar was very enlightening and it helped me to put the right bases for a perfect written communication within my work environment. We were given many ideas and alternative keywords in order to understand and be understood by our partners and our colleagues.
Well prepared seminar and it covered all stages of a Business Plan. It was interactive and flexible. The trainer was excellent, in presenting and coaching.
I really enjoyed that seminar! It will help me a lot with my job!
Clear and organized seminar with many practical examples and many activities. The trainer encouraged the efficient exchange of views.
The seminar was very useful with practical and specific examples in order to apply KPIs in our workplace. The trainer was passionate with a lot of knowledge on the subject.
It has been a very well presented seminar straight to the point, with a very clear speaker (Mr. Mouzouris)
An interesting seminar and especially for the specific period we are following this process in the company. We deepened our knowledge and learned how to properly implement the employee’s performance. The trainer has developed the specific subject with a few examples. I personally enriched my knowledge.
Very interesting and useful seminar, in simple, understandable language and many practical examples. The trainer was very good.
Communicating perfectly for understanding and consolidating sales strategies. The seminar was well-stimulated, comprehensible / interesting and lively / intense. The trainer is excellent.
Targeted and effective seminar where we learned new techniques for successful sales. The trainer is perfect!
Very interesting and enlightening seminar! I have gained a lot of useful knowledge.
Very good seminar and very helpful not only for business but also in personal sector. The trainer Mrs Christofi was very good, transmittable and helpful.
The seminar was very helpful in terms of debt settlement solutions. We got a lot of knowledge and practical methods for dealing with debtors. Excellent trainer!! Very helpful and very illustrative of problems and solutions.
Very important and interactive seminar. It helped us a lot to think of ways of how to improve the way we manage our staff but also for ourselves. The trainer was very understanding and with well-organized material.
The seminar was focused on the target (Change or die)
Excellent Seminar! Very helpful with clear advice. The trainer was very transmittable.
Useful and interesting seminar with many practical examples. The trainer was contagious and vivid.
I am very happy with the seminar. The seminar had a very interesting presentation that did not let me being bored! The atmosphere was very pleasant!
It was very efficient. I have more knowledge on how to deal with conflicts and disputes in the workplace!
Effective and beneficial seminar. There were many helpful points in the seminar. It was clear the theoretical and the practical part of the seminar. It was a very interesting experience for me.
Excellent Seminar! Very interesting
Constructive seminar and very essential!
Interesting seminar, I met the demands I had on this issue. Transmissivity, pleasant trainer. The theory was always presented with examples and there was communication and dialogue with the participants.
Dynamic Programme on HR issues from where I have learned and understand better the use of KPI’s and how they are measured. The trainer was dynamic and enthusiastic.
Very Helpful and detailed seminar with many examples and enough material. The trainers are very good.
Very detailed with many examples for easy understanding. There were exercises throughout the programme for a better understanding of the theory. The trainers had all the necessary knowledge, experience and skills to pass on their knowledge.
A great seminar based on current data with methods of management and problem solving. It contained rich material with several examples and helped us a lot in Critical Thinking. The trainer is a studied, smart and experienced person who presented examples through the experience and years of service in his profession.
Very good seminar. I learned many new and interesting things. It focused very much on emotion, and was rich in very good examples. The trainer was very good, energetic and knew his job.
Understanding seminar related to the ISO and its procedures. Mr. Mouzouris was Great and fun with excellent knowledge on the subject.
The seminar was very interesting. I think that it really helps the participants to develop their confidence. Very practical seminar by an excellent trainer!
I would like to congratulate wholeheartedly Vasiliki for the presentation!! AMAZING!!!!
The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills
In this seminar we learned how to see things from a different perspective and elevate our spiritual level. Ms. Vassiliki was Excellent!
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