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Excellent seminar and very useful in relation to sales. The trainers are excellent!
Very good seminar! Each participant was treated separately and through many personalized advice given to us, we were able to improve our profile and the image we promote outward. We heard many new ideas and we got practical improvement tips.
Really interesting seminar! Very good and transmittable trainer!
Dear Mr Yiannaki Mouzouri permit me to express my warmest thank you for the semester January – June 2012 and the supertp teaching during the Business Management Programme that enriched by knowledge and skills. I have already applied many of what we were taught. I wish you to continue training and sharing your valuable knowledge with others.
Very good seminar and very helpful not only for business but also in personal sector. The trainer Mrs Christofi was very good, transmittable and helpful.
An interesting seminar because we learned different ways of thinking about the conflicts that may arise and there was participation from everyone throughout. The trainer was very good and kept our interest from the beginning to the end of the seminar.
The presence of the trainer was very pleasant and she was really transmittable!
Very helpful about discovering what is good communication, learned about soft skills and new ways of thinking. There was a lot of practicing. The trainer was young and close to our age and that made thinks more understood. She was very helpful, communicative and passionate with her work.
Very interesting and effective seminar. We learned ways to handle the debtor’s excuses. The trainer was great.
Very good seminar! The trainer knew the subject and the discussion was interesting.
The seminar was very interesting. I think that it really helps the participants to develop their confidence. Very practical seminar by an excellent trainer!
Very informative seminar where there was great understanding, mass participation – teamwork. Mrs. Christofi was very good.
I really enjoyed that seminar! It will help me a lot with my job!
Useful and effective seminar for our work. We learned about effective problem-solving. The trainer was very transmittable.
Brief, comprehensive with clear target and method.
The seminar was extremely interesting and enlightening. There was participation from all participants, ie teamwork. Ms. Christofi was very good.
Very good and comprehensive seminar! I was impressed by the trainer’s ability to transmit the subject
Interactive and interesting seminar that made me reconsider and to see more closely small daily movements that we all do.
Personally, I have enjoyed the seminar. The subject is my favorite and the instructor excellent at what he does and with passion as it seemed.
Very helpful, interesting and productive seminar!
The seminar purpose was clear and was able to convey our message how to manage our anger. The course was very practical with reference to actual examples and exercises.
Very good seminar, educational and excellent way of teaching. The trainer was Excellent!
Extremely useful seminar on theoretical and practical level with real examples. It was very comprehensive and developed on a variety of topics and occasions. The trainer was very contagious in the way of teaching and made us feel very comfortable during the seminar.
Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.
Constructive! I reviewed some things and set my goals. I will do my best to be good in my personal and professional life in order to perform better. I consider the fact that I left with a smile and positive thinking to be an advantage of the seminar. Everything can be done, and everything depends on us and only us. Vasiliki is a pleasant and transmittable person who makes you listen to her and pay attention to what she says. With her smile and humour, she kept us company in this two-day seminar … Read more
Very interesting seminar from which we learned several ways to manage conflict and anger. The trainer was quite good and there was dialogue and communication throughout the seminar.
Highly informative and interactive programme. The trainers were very good, had experience in the field and presented with wisdom and passion.
Comprehensive and able to give meaning to the participant so as to perform having the data.
An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.
A very helpful seminar in order to be able to handle your anger. Immediate and in-depth implementation with real life case studies. The trainer was excellent!
Interesting and very helpful seminar for difficult situations!
Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.
Excellent trainer! He was very transmittable and guiding. The seminar was very good.
The seminar was enlightening! We acquired new knowledge and the trainer showed us how to face conflicts and disputes in the workplace!
The Programme helps to approach the issues related to HR Management from another angle. You acquire knowledge in handling situations in the work environment and gives new ideas to implement practical ways to improve staff performance.
Comprehensive and understandable seminar. It was an accelerated boost of my self – confidence!
Very useful seminar consisting of a group of different ages and experiences. There were useful discussions. It was very positive and our trainer asked us some useful questions. She was very transmittable and positive as a person.
Very interesting seminar! The trainer managed to keep my attention throughout the duration of the seminar. She made me realize some of the mistakes that I make in communication and ways to fix them.
We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.
Excellent seminar! I understood my problems in Anger Management and I was given ways to be able to deal with them.
Very informative and interesting seminar!
The whole presentation of the seminar was complete and successful. It covered the entire spectrum of how to manage an office.
Very well organized, Informative, pleasant and the Interactive part really helped. Vasiliki has been amazing, 7 hours have gone by extremely fast. She was just perfect!
Very interesting seminar by a highly experienced trainer!
Vasiliki as a trainer was a very good connoisseur of the topic and presented it in a simple and very understandable way that the results were evident and direct. Bravo! The whole atmosphere has a beautiful freshness.
Pleasant and useful seminar. Very good!
Flawless seminar, we learned about self-control and self-manage. The trainer was knowledgeable in the subject. She has a very special way on delivering the material even through our video conference meeting.
Comprehensive and very interesting seminar. It has given us guidelines on how we can become more efficient and productive in our work and towards our Supervisor. Ms. Vasiliki was Great!!!
This specific seminar helped me to recognize and accept that the way I behave, speak and present that I want to communicate with a person is very important. Vasiliki is a Professional, pleasant and clear in presenting the subject.
Understanding seminar related to the ISO and its procedures. Mr. Mouzouris was Great and fun with excellent knowledge on the subject.
Very good seminar, we learned a lot about managing our communication with the client via phone. We learned ways to communicate well with good mood and enthusiasm. The trainer was perfect!
This training was very helpful in order to begin seeing things more positive and being able to handle negative situations. Vasiliki is a very positive and contagious person.
The Programme was very enjoyable, understandable, interactive and informative. The topics were very interesting and provided us with comprehensive knowledge in relation to Office Management. Ms. Christofi was excellent and created a pleasant and friendly atmosphere throughout where he kept the interest of the participants.
Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.
Excellent program that gives all the necessary supplies to the participant in order to develop both in personal and professional level.
Very interesting programme that offered me additional expansion from my occupation field.
Interesting seminar, where we were given very good tips that will improve my communication with the customer! Ms. Christofi was very communicative and gave us many examples.
It was understandable and very helpful to our business. It helped us to learn the correct way to communicate by phone with customers.
Excellent seminar with very good Tips! There were many real examples and assignments for better understanding. Ms. Christofi was very friendly and understanding. She gave us several tips and clear answers.
Productive and pleasant. It has improved my understanding of how to handle customers by phone. There was a nice atmosphere, it was understandable, and it was very engaging.
Very constructive and interesting programme. The trainer was very transmittable and was aware of the subject very well!
Very helpful training for anger management, now I can see different situations from a different perspective! Vasiliki was very good, helpful, full of positive energy and gave us many examples.
A seminar useful for any person who works with other people – a group of people. There were very good and convincing examples. The trainer was very good and passed on his knowledge to us.
Perfect seminar! There was information and reminders on sales techniques. I give 10/10 to the trainer!
Very interesting program. Vibrant and with full coverage of all subjects. All messages and lessons came effortlessly through the development, analysis and discussion under the guidance of instructors.
The Trainer was Excellent – Excellent Programme! Continue like that!
I consider that this is one of the few seminars / programmes I have participated and gained knowledge on a theoretical level. There were exercises, case studies and discussions that could help me apply what I learned. The trainer was very good at communicating through examples, which helped us to retain the information / knowledge we acquired.
Very Good presentation and useful seminar! The trainer was very professional.
The seminar was very interesting, I already feel that from tomorrow I will start to change many things in my character and in how to deal with others on a professional and personal level. The trainer was impeccable and honest! Personally, I was satisfied with her and her presentation!
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming it was amazing. Along with the positive energy and transmitability of Mrs. Vasiliki the seminar was lively and not at all tiring. We learned the techniques and secrets of how to communicate with diplomacy, reliability and discretion. It is worth watching! I highly recommend it! Ms. Vasiliki was Perfect! Alive! with her smile, with jokes, positive energy and knowle… Read more
Successfully constructive, comprehensive. It satisfied my demands. Implementation at a personal and professional level and improvement of the way of dealing. Ms. Christofi is an excellent person, a remarkable scientist, a positive, pleasant, contagious, and communicative with excellent training.
Excellent seminar! We really learned how to communicate seamlessly in writing word with clients and partners!
Excellent seminar! It gave us an overall understanding on how our attitude and body language affects our daily lives. You get to learn about how to improve your confidence through practical ways.
A seminar with positivity were we learned in practice useful ways of how to deal with conflicts. The Trainer was perfect. I give her 10+! Thanks.
It was a very nice seminar, which offered us ways to deal with difficult clients through effective examples, ideas and suggestions. The trainer was Perfect!! Full of energy!!
We learned about the basic knowledge / techniques of secretarial staff. The advantages of the seminar are that it has shown us how important the role of the secretarial staff is. The secretary is the image of every business. We have been given useful material, which can improve the quality of our work and our daily lives. Vasiliki was very helpful and contagious. She was kind with nice energy. I will make sure to attend other seminars that interest me with Vassiliki!
Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
The seminar was very helpful. It was very organized with a clear theme and learned me how to properly use my time.
It is a seminar based on real facts and smart tips that help both in personal and professional careers to become better. We learned a lot of things we can do in our work to be better and more helpful. Ms. Vassiliki is a very happy and positive person who communicate right what she wants to present to you. She is a right professional !!!
Just to the point!! Very good seminar and excellent trainer!
The seminar was excellent, the best part was the Role plays and the interaction between the trainer and the participants. The trainer was Excellent!
Interesting seminar that helps you broaden your knowledge in communication! Communicative, pleasant and makes you understand the importance of communication
Constructive and very interesting seminar! Very helpful in how to build a Professional Profile.
The seminar was very good. And so was the trainer. He was too descriptive, practical and transmittable! The seminar helped me to continue my work.
Excellent seminar, rich material! I feel more prepared to manage problems and customers behind a telephone line. Thank you very much!
Good organization and very good material. It covered many issues comprehensively and satisfactorily! Very good seminar in its entirety!
Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.
Constructive Seminar, very well organized and very helpful.
Acquisition of knowledge, confidence, leadership skills, and development of relationships between stakeholders.
I have attended several seminars, but I did not expect that by the way the trainer presented I would take the initiative and speak on my own. It was just perfect!
Excellent seminar. Now I can focus on my weaknesses and enrich them with the techniques I learned today. Ms. Vassiliki with the enthusiastic way she presents, it is impossible not to keep your interest. The seminar was great but also fun and this is due to the trainer who was Excellent!
The subject of the seminar is a very important issue in a company or an organization. We learned the basics about Key Performance Indicators. The trainer was very good and full of energy!
Very interesting seminar with real examples kai practical exercises. The trainer was very positive and well-aimed.
It was especially helpful seminar! Very practical and will help me immensely in workplace.
Pleasant seminar that I have learned several ways (different / alternative) of how to deal with everyday situations and to be better organized. Ms. Vasiliki was very transmittable and with a very pleasant character.
Well educating, with the trainer passing over a wide range of knowledge, information and examples. We learned how to put things into perspective. The trainer was excellent and capable to transmit his knowledge.
Targeted seminar on skills and practical examples. There was also practical guidance. Mr. Mouzouris was excellent, contagious, with tonal variations to gain attention.
The seminar included elements that will help us change the wrong things and views in order to be more efficient and calmer in our professional workspace. We learned about managing our time, our space and the negative people in our workplace. Vassiliki was Excellent, contagious and with humor!
It was a really informative seminar! We learnt how to express ourselves differently, more correctly in the written word and to respond to emails.
Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!
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