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Excellent! There was very good communication with Ms. Vassiliki who was willing to suggest solutions to our various issues and the material presented was very good.
I have attended several seminars, but I did not expect that by the way the trainer presented I would take the initiative and speak on my own. It was just perfect!
Very satisfying seminar! We learned analytically the facial and body reactions so to interpret them in the right way.
A targeted and enthusiastic seminar that gave us a lot of knowledge through the excellent presentation of Mrs. Christofi.
Very good seminar! It activated my way of thinking based on the marketing
The seminar was very helpful especially for me because it helped me make some decisions and start believing again in my personal and professional capabilities.
To the point seminar, very attentive without unnecessary sections and covered the full content of the seminar. The trainer was excellent and very transmittable.
The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.
A full seminar with analysed presentations. The trainer was pleasant, simple, very understandable and contagious. She presented many examples that each one of us can use.
The seminar was informative, productive and provided useful tools and techniques for sales. The trainer was excellent.
Very useful and interesting seminar! The presentation was very good and the trainer really transmittable!
Pleasant seminar that I have learned several ways (different / alternative) of how to deal with everyday situations and to be better organized. Ms. Vasiliki was very transmittable and with a very pleasant character.
Such a useful seminar that it should be mandatory in all workplaces. The trainer was excellent and very transmissible.
Interesting seminar! I think that the notes we were given and the knowledge I gained from my trainer will be very useful and I will apply immediately! We learnt how to express ourselves in a better way in the written word.
It was a very interesting seminar. The trainer was very informed on the subject, but also generally.
Useful seminar! Excellent trainer!
Correct information on the preparation of the business plan and self-criticism to whether we properly handle the business plan of the company we work.
Very vivid and transmittable trainer! Excellent seminar!
Educational! I learned how to handle the debtor cases, especially when there is a difficulty to collecting and how to handle them correct and effectively.
The seminar was very well organized and useful. It gives you the guidelines how to successfully start, plan, and maintain a business
Very constructive seminar, I have learned very interesting things which I will apply directly in my work. The instructor was very good, transmittable and with a pleasant character.
A very good seminar, we learned very useful and interesting themes that will help me very much in terms of personal and professional level. We have learned a lot of things and details that we have not seen so far.
Well prepared seminar and it covered all stages of a Business Plan. It was interactive and flexible. The trainer was excellent, in presenting and coaching.
Interesting, very positive. Teaching, helped us to learn more about better customer service in a pleasant environment. Excellent trainer.
The time for this seminar was worth it, it gave me very positive messages, positive thoughts and strength. Excellent approach of the trainer, very good in the discussion and very communicative.
Excellent Seminar. Throughout the time, the interest was soaked. Ms. Vasiliki in terms of thoroughness and fluency was very good and I felt that it has provided me with a lot of equipment to this seminar to cope with.
Excellent – Friendly – Helpful Seminar!!! There were exercises and discussions among the attendees at the seminar. The trainer was excellent and helpful in the field that she taught us!!
A very interesting seminar, with clear content that can be useful to everyone. The trainer was pleasant and approachable.
Clear and understandable seminar! Excellent trainer!
A seminar that taught me ways of how I can deal with difficult situations in telephone customer service. The trainer was very good and transmittable.
The seminar was remarkable and very helpful in the improvement of our debt collection way.
Clear, essential and very useful seminar! I really did not find any disadvantage.
Very helpful seminar. Vasiliki was fully documented, and it was very easy to understand what it presented to us. I give her 10 ‘.
Interesting seminar with immediacy and understanding of the topic. The trainer was very good.
An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.
Very structured seminar that aimed at improving our sales techniques. Ms. Christofi was simple and understandable. She encouraged us to actively participate in the seminar.
Targeted and constructive seminar! Excellent trainer!
A constructive seminar and very helpful in understanding and using the methods for collecting outstanding debts. We have learned ways of how to deal and manage bad customer behaviors.
Very detailed with many examples for easy understanding. There were exercises throughout the programme for a better understanding of the theory. The trainers had all the necessary knowledge, experience and skills to pass on their knowledge.
An interesting and constructive seminar which enriched our knowledge and skills. The trainer was very good.
Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.
Very informative seminar where we learned useful methods of collecting outstanding debts. The advantage is that there are no similar seminars to attend. The trainer was excellent.
Very real seminar!! The time was as long as it took to keep our interest high. The trainer was excellent and very transmittable!!!
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
The seminar was very educative and was approaching in a positive way, how to effectively handle conflicts. We learned how to think positive within this situation, and we used many examples. The trainer was very knowledgeable and positive character I will definitely choose to participate another seminar with Vasiliki!
Very good seminar! It taught us practical ways of anger management and put me into the process to use them in my everyday life.
Constructive and quality seminar that was presented to us with targeted sales persuasion techniques. There was an enrichment for the right structure of approach to sales. The trainer was knowledgeable about the subject with strong transmit ability.
Communicating perfectly for understanding and consolidating sales strategies. The seminar was well-stimulated, comprehensible / interesting and lively / intense. The trainer is excellent.
Constructive seminar and very essential!
It was a really helpful seminar and I was felt pleased that we participated as a company. We got new ideas and methods that we will use to improve our job and the company. The trainer was excellent, all the examples he presented were at the point to understand the meaning.
Constructive, pleasant and well organized seminar! I am impressed!
Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.
Very informative seminar where there was great understanding, mass participation – teamwork. Mrs. Christofi was very good.
Vivid seminar with very good examples. There was participation by all participants.
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
The trainer’s teaching methods were very good. She was also very transmittable.
We learned new ways of customer service through the presentation and transmissibility of the trainer who was Fantastic!!!
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
Excellent seminar with many practical examples.
Mr Yiannakis Mouzouris has taught us many new things
Comprehensive seminar with nice examples. The trainer was amazing and contagious!
Very good seminar! It was very well presented by the trainer and because of the positivity that she had as a person, she did not let you get removed from the subject.
I would like to congratulate wholeheartedly Vasiliki for the presentation!! AMAZING!!!!
Very constructive and more specific, the reference to various examples as well as some samples (templates) which have been shared during the Seminar was important. The trainer was very good and interactive.
Excellent, Incredibly helpful with positive messages and better customization of tasks for secretaries. The trainer was very good.
It was a very interesting and helpful seminar! Very practical as the trainer was actually using real life examples and case studies.
The trainer was very transmittable! The seminar really gives you the tools to communicate with Diplomacy, Reliability and Discretion.
The seminar was very constructive. I have learned ways of how can manage better my work, my colleagues and the clients. The trainer was Excellent!!!
The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with our customers through its transmissibility.
This specific seminar makes you think more about your goals as an individual, but also how to communicate in the workplace and family. Contagious and communicative trainer.
We got tips of for self-control, lots of knowledge and how to manage conflict situations. The trainer was Excellent!!!
Comprehensive and organized seminar. It had several examples and the trainer was very informed. He could answer anything we asked him as he was an expert of the matter.
Very interesting seminar, our knowledge was enriched about the correct service to customer/ colleagues / directors. It helped us improved as secretaries.
Interesting and very pleasant seminar! Very practical and the new knowledge we gained will surely benefit us!
The subject of the seminar was very helpful and training for me personally.
Excellent Seminar!
The seminar has many good and clever ideas. We gained useful skills to cope with the demands of our workplace.
Excellent and very practical seminar! The trainer was very transmittable and clear.
Very effective and informative seminar. The trainer was so transmittable, clear with many practical examples and was giving the opportunity for dialogue and the whole seminar very pleasant!
Very efficient, I believe that I gained a high educational skills on the topic. Excellent trainer, he knows the subject. He used very good examples on various subjects.
Very helpful seminar both on professional and personal level!
The Seminar was perfect and informative. We have learned new ways of dealing with hard work. Brief content with a clear purpose and method. The trainer was very informative, helpful.
From this program I received rich information on dealing with practical, everyday issues. Experienced and very knowledgeable about the subject, the trainer is contagious and keeps the interested of the audience. I would certainly participate in another seminar with Mr. Mouzouris.
Perfect Seminar, I learned how to manage and better serve my clients with less stress and without ruining my mood.
Vasiliki was perfect !!!
EXCELLENT (nothing else, only this) EXCELLENT. The trainer was excellent, authentic, enthusiastic, smart, and experienced, she kept the audience alive, despite being online, well done.
The programme helped in the effective office management and to control myself in times of intense stress and pressure at workplace. I learned that communicatively, a fundamental element is hearing and before I could not manage it. Basically the programme helped to evolve both in our work and in our communication with our colleagues.
Very good and helpful seminar where we were presented with several examples with photos and videos in order to better understand. The trainer was very good and transmittable.
Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!
The seminar was very constructive as the educational material given to us was very comprehensive. The fact that case studies and content application exercises were used, created great interest and challenge to the participants. The trainer was communicative and used apt examples. It kept us interested throughout the seminar.
Comprehensive and very useful seminar! The key features of marketing in five hours. Food for thought and creating curiosity for further research in the topics covered.
Very interesting and useful seminar in order to enhance our communication. Ms. Christofi was very cheerful, knowledgeable and created comfort in the educational process.
The information given were very important for proper customer service. We were provided some tips that helped us manage difficult customers. The presence of the trainer was very pleasant.
It was pleasant, you could easily participate in it and the trainer was transmittable. It covers effectively the most basic knowledge needed for human resources management
Great Programme! It had a clear purpose and the trainer was an expert of the certain field.
A very helpful seminar in order to be able to handle your anger. Immediate and in-depth implementation with real life case studies. The trainer was excellent!
Direct, constructive and well-structured seminar ! The trainer adapted the course to the needs of participants.
Very interesting and useful seminar especially for us in Sales departments that we communicate with clients. We have learned ways on how we can improve our communication skills. The trainer was very professional and have a very good knowledge of the subject.
Very understanding seminar that gave me several solutions to issues that concerned me. Very good presentation of the trainer, which was great.
Flawless seminar, we learned about self-control and self-manage. The trainer was knowledgeable in the subject. She has a very special way on delivering the material even through our video conference meeting.
Really practical seminar! I will use what I learned from tomorrow to my work!
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