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The seminar was amazing and interesting from which we learned about proper behaviour towards customers. The trainer was very transmissible.
Excellent and very informative presentation without pending issues. Ms. Vasiliki was very kind and smiling, which made us feel very comfortable at the seminar and have a good time.
The seminar was very interesting! The trainer was really transmittable and made the seminar clear and understandable!
We learned about better communication and how to improve the quality of our telephone service. The trainer was very good.
A very helpful training and the trainer was transmissive.
Very an interesting programme. It is an opportunity to learn many methods and implementation of them in practice. The trainers were very good with clear and detailed instructions.
Updating and improving the use of a warehouse to reduce the execution times of orders. Also, information on the safety and proper operation of a warehouse. The trainer was excellent with full analysis of each topic, through examples and questions.
The seminar was very useful and constructive. Suitable for people who have no prior knowledge of the subject but also for those who wanted to increase their knowledge. There were practical examples and active participation!
Very detailed and explanatory seminar with methods and ways of dealing with debtors. Real examples were presented for a better understanding. The trainer was very good.
Very good and practical seminar! It will help me a lot both in my professional and my personal life.
Very good programme, understandable and with many examples. There was a discussion among the participants.Mrs. Christofi is excellent!!! Pleasant personality with lots of knowledge on the subject!
Very interesting, right on the topic and very essential. Very good coaching abilities from the trainer, thank you very much!!!
It was especially helpful seminar! Very practical and will help me immensely in workplace.
The instructor was very good in presenting the seminar. Very interesting seminar!
Informative seminar! Very good trainer!
Very interesting seminar with tangible examples for a better understanding of the topic and discussion among all. Mr. Mouzouris is very good. He knew the subject very well and transferred his knowledge to us through real examples.
Very useful and helpful seminar where we learned many important things about the quality customer service.
It was a seminar that challenge your interest and definitely get knowledge out of it. We have learned new strategies specifically for sales.
Interesting seminar where we gained more knowledge for telephone customer care. The trainer was very good.
Excellent Seminar! Through this you become better and understand your customer’s requirements. Ms. Vasiliki was wonderful! She presented the seminar in such a way that you were not bored.
It helps participants better understand the basic principles of financial management.
Very clear, well prepared seminar that made me understand what ISO 9001 is. Due to the functional number of participants (not very big) the dialogue was even more effective. Very good trainer!
Very good seminar, with useful topics that concern both our workplace and our personal environment. The trainer was very good.
The advantages were too many, but I think the main thing is the registration at a later stage to the Organization in UK, that is in itself a goal for me.
Very good seminar. I learned many new and interesting things. It focused very much on emotion, and was rich in very good examples. The trainer was very good, energetic and knew his job.
Very good seminar with a clear purpose! The trainer was very transmittable.
Highly informative and interactive programme. The trainers were very good, had experience in the field and presented with wisdom and passion.
Very interesting programme that offered me additional expansion from my occupation field.
Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.
Totally training seminar that taught us direct and practical ways so that we can obtain confidence!
The seminar included elements that will help us change the wrong things and views in order to be more efficient and calmer in our professional workspace. We learned about managing our time, our space and the negative people in our workplace. Vassiliki was Excellent, contagious and with humor!
The whole presentation of the seminar was complete and successful. It covered the entire spectrum of how to manage an office.
Inspirational seminar and worth my time, there was clarity on practices that have been forgotten. The trainer was straight to the point, well presenter, enthusiastic and well aware of the subject.
Through this seminar, you realize the facts and realize if you are acting properly.
The seminar was interactive, with real life examples, comprehensible language and participation by all attendeed. Answered personal questions / questions from participants. The trainer was communicating and kept the interest alive during the whole seminar.
The seminar was excellent! Very well organized, transmittable and collective!
Very practical, with examples and application opportunities. There was an opportunity for discussion on subjects that mattered to the participants.
I believe that the programme in its entirety was very well structured. It has enriched me with too much knowledge and I am sure that it has enhanced my skills both personally and professionally. The two trainers of the programme are very well trained and very transmittable. I can confidently say that I will return to my company with more appetite and desire to work and to offer with all these I gained from the programme. Finally I feel happy that I was able to take part in the programme because … Read more
From the first 5 minutes I realized how remarkable and interesting the seminar will be and indeed it was of a high level with multifaceted and important knowledge that was transferred to us with excellent transmit-ability and accuracy by Ms. Christofi.
The Knowledge that was transmitted through the program is incredibly useful for those who want to become more efficient and useful in their work. It is worth attending this program.
Excellent Seminar! I did not find any disadvantage. It was interesting and it was transmitted with a lot of energy by the trainer. I have learned alternative ways to convey the message I want to others.
Positive development in communication skill. We learned new communication techniques. The trainer was very good.
We learned how to transform our written communication with clients or associates into impeccable! Our trainer continually gave us examples for better understanding of the seminar. Excellent!
Very structured seminar that aimed at improving our sales techniques. Ms. Christofi was simple and understandable. She encouraged us to actively participate in the seminar.
Improvement of communication, behavior, understanding and problem solving.
Excellent seminar by an excellent trainer! We learnt new ways on how to make our shop run better.
I really enjoyed the seminar. I now aim at using all the tools and knowledge I gained so as to be able to free up my confidence.
It was very interesting seminar and Vasiliki was excellent!
Very helpful and updated seminar. I reviewed several of the tactics I used. It helped me communicate better and achieve my goals in difficult situations. Vasilki was wonderful!
Very helpful customer service seminar, once again I had the opportunity to learn from Basiliki who is Perfect and I Love her!!!!
Vasiliki gave us examples to understand everything she said in the seminar and practical ways to apply them to our clients. Even if I have gone to many seminars I learned many useful things I didn’t know till today.
Informative, clarifying and clear seminar for better understanding and easier ways of taking minutes. There was proper information and explanation of various points which will help us more effectively. Ms. Vasiliki was Excellent, transmittable, very dynamic and with humor!
Very interesting seminar that gave me practical tools in order to know how an internal audit is carried out. The excellent trainer gave us good examples in order to understand all information given.
The seminar was very interesting and constructive. We learned many positive words that can be used in our everyday life. Mrs. Christofi was excellent.
Excellent, informative, clear and interesting seminar on managing outstanding debts. The trainer was Excellent!!! He presented the seminar with many and understandable examples.
The seminar was very interesting and constructive and I am absolutely sure that many of the things I have attained will be used in my personal practices. The trainer, Vasiliki Christofi, was excellent! She managed, from the very beginning of the seminar, to keep participants’ interest alive. She is a person with a positive attitude towards life and most importantly she loves extremely much what she does.
The seminar was excellent. The examples mentioned were realistic, close to reality and not to the theory. Excellent trainer.
Communicating perfectly for understanding and consolidating sales strategies. The seminar was well-stimulated, comprehensible / interesting and lively / intense. The trainer is excellent.
The seminar was very helpful, detailed as it should be, and the presentation was very good. We learned how the purchasing departments work, how they are related to the other departments and how to set and achieve goals per person / department. The trainer was very good and transmittable.
The seminar was precise to its description! The trainer gave us additional knowledge and information and improved existing skills.
This seminar managed through targeted points to make us understand how and why the customers are angry. Also, the ways of customer management were very informative and easily adaptable. There was communication with the trainer and the other participants. Exchange of ideas from different types of companies. Ms. Christofi was very informed about the material she presented. She touched on targeted examples of everyday life.
Clear and understandable seminar with an easy-to-use material. There were several exercises to understand and consolidate the essentials of the seminar. Ms. Christofi was very pleasant. She knew the content of the seminar in depth and through very good examples she has solved all of our questions. She was clearly expressed, encouraging discussions, creating a pleasant climate of communication.
Informative, useful and efficient seminar! It made us thinking of our personal Image. The trainer with her experience, she identified in each participant what messages she sends to the other people at first sight.
Educational and informative seminar in terms of value and how to implement KPIs in each organization. Several examples have been given which have helped us understand the meaning and significance of the implementation of KPIs. The trainer was very qualified, transmittable and experienced in the subject.
The seminar was very good and constructive! We were given many tools that we can use directly in our workplace. The trainer was great, transmittable and used many examples and exercises.
Βοηθητικό, περιεκτικό με έξυπνες συμβουλές.
We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.
Fantastic Seminar! Through group exercises and case studies we learned to think outside the box. It gave us a lot of confidence! We learned what our capabilities are and how to use them to achieve our goals.
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
Understanding seminar related to the ISO and its procedures. Mr. Mouzouris was Great and fun with excellent knowledge on the subject.
The seminar was very interesting and targeted. The trainer had personal contact with all participants.
Lively, comprehensive and objective seminar with clear goals. The trainer was very transmittable.
A very constructive program where we learned new information / knowledge, techniques that can be used in our everyday life at both professional and personal level. The trainers were very instructive and not tiring. The way of presentation is what keeps your attention and understand better.
The seminar was very helpful, to the point! We learned practices on how to improve our communication with diplomacy. Ms. Christofi was very good, affordable and willing to answer all our questions.
To the point!
Very effective and informative seminar. The trainer was so transmittable, clear with many practical examples and was giving the opportunity for dialogue and the whole seminar very pleasant!
SMART!! Through this seminar I learned new methods of approaching customers. The basic condition is POSITIVITY! The trainer was truly knowledgeable about the subject and a pleasant personality.
Vasiliki was amazing. She gave us very valuable secrets about body language, I’m leaving very excited and happy and definitely wiser!
Very good seminar. I had a completely different view of sales. After attending the seminar, I understood and learned a lot through persuasion techniques in sales. Ms. Christofi is wonderful, Well done!
The trainer was really transmittable! The seminar gave me satisfactory material that is going to help in the future.
Constructive, exchange of views and opinions and correct information on the modern method of managing markets and suppliers. We have learned general knowledge and solutions on issues concerning our work environment. The trainer was impeccable, with efficiency, knowledge, experience and humor!
Very interesting and comprehensive seminar. The trainer used many practical examples for a full understanding of the material.
Very constructive seminar! The excellent trainer really taught us how to do a better management of our relations with customers through written communication.
The seminar was very detailed and was based on interesting theoretical approaches and many real examples. It was also pleasant and Vasiliki was very transmittable, pleasant and friendly.
An effective and efficient seminar! The personality of trainer was pleasant. The seminar tidied issues that I had in my mind and also by adding more
Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.
Very helpful seminar. Vasiliki was fully documented, and it was very easy to understand what it presented to us. I give her 10 ‘.
It was an excellent seminar! We gained many useful knowledge, directly applicable by the Cyprus University! Thank you Mr Mouzouris!
Very good seminar! It was very well presented by the trainer and because of the positivity that she had as a person, she did not let you get removed from the subject.
Very practical and useful seminar with very good explanation from the trainer that was excellent!
Very efficient, I believe that I gained a high educational skills on the topic. Excellent trainer, he knows the subject. He used very good examples on various subjects.
It was very good program. Very helpful and I learned many things about Office Management and Effective written and oral communication.
Very good seminar! It gave me a push to move forward in all the fields of my life!
A very interesting seminar where we learned a lot of useful information that will help us in our career. The trainer was excellent.
This seminar is very helpful in psychology issues for each individual person. Through this I found solutions that could change the negative into positive energy in my workplace. The trainer is very active, communicative and very knowledgeable about the subject.
A seminar useful for any person who works with other people – a group of people. There were very good and convincing examples. The trainer was very good and passed on his knowledge to us.
Very good seminar! The trainer was full of energy and positivity.
The seminar was very interesting. The trainer was excellent and the presentation very good!
A detailed and interesting seminar where we learned the right ways to deal with ourselves and others. Ms. Vasiliki was very pleasant and with positive energy!
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