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3:00 pm: Live Online Training – 9 Επικοινωνιακές Στρατηγικές για Αποτελεσματική Διαχείριση και Ενδυνάμωση του προσωπικού κατά την Διάρκεια Κρίσεων – |
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Very helpful seminar on how to handle difficult debt collections effectively. The seminar was held in a pleasant environment and we learned how to improve our work and behavior. The trainer was remarkable with communicability and pleasant personality. He explained everything to us.
Very good seminar with useful information for several areas of human relations and very good material which is very useful. The trainer was very good, through her attitude and the choice of her expressions she made us feel very comfortable and we want to know everything!
The seminar has put us in a process of thinking about what we are doing wrong when dealing with the anger of our customers. The trainer was very transmittable and instructive.
Very good and practical seminar! We did in practice an event management (5
It was perfect… We gained a lot of useful knowledge from an excellent trainer!
Good Content, Friendly environment and approachable seminar! It expanded knowledge in Body Language, and we enjoyed the practical exercises. The trainer was very good and was aware of the subject.
Excellent seminar for the development of the personal assistant and not only. We have learned ways of organizing and programming our job, how to prepare an action plan and set priorities and how ro deal with different situations. Vasiliki gave us positively her knowledge, the right tools and methods for instant results.
Excellent seminar! It helps you with practical ways on how to deal with yourself and others.
It is a seminar with a dynamic that meets the needs of the Cypriot market. There were many examples and detailed development of the subject. was excellent.
Well organised and very well presented seminar! We really learnt how to build a Business Plan step by step.
The Programme helps to approach the issues related to HR Management from another angle. You acquire knowledge in handling situations in the work environment and gives new ideas to implement practical ways to improve staff performance.
Very good seminar! The trainer was very transmittable, gave us personalized advice and deepened on the needs of each participant individually.
Comprehensive and very useful seminar! The key features of marketing in five hours. Food for thought and creating curiosity for further research in the topics covered.
Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.
Excellent trainer who kept our interest throughout the seminar!
Very good tutorial! Educational and very informative on marketing issues
Acquisition of knowledge, confidence, leadership skills, and development of relationships between stakeholders.
Very remarkable programme! It offers useful knowledge on human resource management issues. Also through group activities and realistic examples / exercises made during the seminar, we were given guidelines on how to deal with such incidents. The targeted structure and the excellent knowledge of trainers were the main benefits. Thank you!
Interesting seminar with lots of information on the subject of human resources management. The trainer was great, transmittable and very passionate about what he does.
Excellent seminar with very interesting content. It helped us understand behaviours and gave us the tools to improve ourselves. Vasiliki was great and very communicative.
Very interesting seminar with tangible examples for a better understanding of the topic and discussion among all. Mr. Mouzouris is very good. He knew the subject very well and transferred his knowledge to us through real examples.
Excellent and very useful seminar. We have learned very well things that will definitely help us in our work.
A rich in content seminar with specific and in practice examples for better understanding. It was a combination of visual examples and written exercises. The trainer was well educated on the subject with a lot of examples and explanation on all of our questions.
Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
Dear Mr Mouzouris, I would like to thank you for your excellent presentation to our today short training “workshop” on the issue of the Personnel Evaluation System purpose and objectives. With a vivid, practical, documented way and with full respect for the dialogue, you have, in my point of view, fully met the expectations of the participants. PS: Thank you also from the colleagues of Personnel & Administration Department for organizing this useful educational activity.
The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with our customers through its transmissibility.
Clear and understandable seminar with an easy-to-use material. There were several exercises to understand and consolidate the essentials of the seminar. Ms. Christofi was very pleasant. She knew the content of the seminar in depth and through very good examples she has solved all of our questions. She was clearly expressed, encouraging discussions, creating a pleasant climate of communication.
Remarkably interesting seminar where you understand how to contribute to the changes that will be made in your workplace. We learned about self-confidence, we got ideas about how to be organized and in addition we learned about attitudes behavior. The trainer was very friendly and transmittable.
Presentation with a way that pulls the attention!
It is an important seminar for all companies’ employees who have contact (both telephone and personal) with customers. It helps and gives solutions to issues that present at work and may not have been thought of. The trainer was very contagious in the way of presentation, she knows the subject very well and manage to keep you interested in the seminar from the beginning till the end!
Enlightening, educational seminar. There was dialogue, enlightenment and discussion. The trainer was very pleasant and sharing her thoughts.
Very helpful and useful seminar for everyone. We were given practical tools to boost our confidence which will certainly benefit us in our personal lives but also in the advancement in the professional field.
Excellent seminar! I understood my problems in Anger Management and I was given ways to be able to deal with them.
Meaningful, interesting and responsive to those I wanted to know
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
Necessary and useful seminar for every seller who wants to increase his sales by combining his own knowledge with the Persuasion Techniques we learned. There was proper communication during the seminar where we learned the right words, keywords, tactics to pique the customer’s interest. The trainer was impeccable and excellent in the way she approached and transmitted to the public.
It was very enlightening and informative seminar! It gave me practical solutions to deal with the problems we face.
Perfect seminar that gave us many solutions. The trainer was very good.
Excellent seminar with many practical examples.
A very helpful seminar! I got many ideas and ways on how I could organize an event and promote a product or an opening of a shop.
A professional approach to daily communication with our fellow humans. We are strong that we have Ms. Christofi in Cyprus.
Very informative seminar. Just to the point.
In the seminar we learned how to guide the collection methods to our advantage with good behavior. From now on we will do it in practice to have better results in our work. Mr. Mouzouris was very informative and shared with us many examples and some of his experiences.
Very helpful and supportive programme for every person who haw management responsibilities. The trainers were communicative, expressive and enthusiastic.
Very informative and interesting seminar!
Good organization and very good material. It covered many issues comprehensively and satisfactorily! Very good seminar in its entirety!
Very interesting seminar which helped us to easily capture the techniques and methods. The trainer was very pleasant, informative and communicative.
It was very informative and enlightening!! The trainer was very clear and understandable.
Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.
Understandable and very practical for implementation and improvement for everyone. Documentary and contagious Mr. Mouzouris!
Very interesting seminar with dialogue during the whole time. The trainer was very communicative and answered all our questions.
Through this seminar we renewed our information and knowledge.
The seminar is ideal for people who wish to gain more confidence. It teaches the importance of thoughts and highlights how important is the opinion of every man for himself. I increased my optimism and the will to change.
Very good seminar! The trainer was direct and transmittable!
The programme helped in the effective office management and to control myself in times of intense stress and pressure at workplace. I learned that communicatively, a fundamental element is hearing and before I could not manage it. Basically the programme helped to evolve both in our work and in our communication with our colleagues.
Very constructive and educational seminar! We were given ideas for organizing and carrying out the changes.
Excellent seminar with classification and promotion of knowledge.
Informative seminar with plenty of examples and key points of inspiration for both for sales work and personal development. The trainers were great!
Very Pleasant Programme! It helped me personally to put my personal goals and try to implement them respecting the timetables that I have specified. I have learned to use what I have been taught regarding office management, communication as well as how to manage conflicts and disagreements in my workplace. Thanks to both instructors for the time spent and the patience they showed.
We have learned the right way of thinking in order to sale our products with the correctly. There was discussion, dialogues and more theory. The trainer was very nice, contagious, happy, with politeness and passion on her tasks.
Very good seminar enriched with knowledge on financial issues. Fresher of knowledge in the Accounting and Economic factors / coefficients.
Very good and practical seminar! It will help me a lot both in my professional and my personal life.
Excellent Seminar! It gave me the abilities and the chance to help myself and my subordinates to learn how to succeed the best results!
From the first 5 minutes I realized how remarkable and interesting the seminar will be and indeed it was of a high level with multifaceted and important knowledge that was transferred to us with excellent transmit-ability and accuracy by Ms. Christofi.
An interesting seminar because we learned different ways of thinking about the conflicts that may arise and there was participation from everyone throughout. The trainer was very good and kept our interest from the beginning to the end of the seminar.
We learned about improvement of communication skills in many ways (e.g. emails, live chat). As small group we all participated with practical exercises and role playing. Mrs. Vasiliki was excellent, interesting and interested in sharing her knowledge.
Very interesting seminar which kept our interested and we did not get bored. It was very interactive with a lot of discussion between the trainer and the participants about the different issues that everyone was facing. Also, the presentation was done through tablets, which I think was very positive and enjoyable in the presentation. The trainer was Excellent! It piqued my interest with colourful slides through the presentation and videos. She had a strong and clear voice and was not at all tiri… Read more
The seminar was very helpful in expanding our knowledge but also to be able to suggest to our company ways that can simplify situations and save time. During the seminar there was a discussion between everyone, and all our questions were answered. Mr. Yiannakis is very efficient and with his knowledge he helped us to better understand purchasing and the perception of purchasing methods and suppliers.
The seminar was very good generally, organized and very comprehensive. It covers everything needed for successful presentations. The practice was very useful. Very good trainer!
The presence of the trainer was very pleasant and she was really transmittable!
Practical seminar, we learned what is respect towards the clients. Mrs. Christofi was very good!
The trainer was very well organized and transmittable. The material given is practical and very important!
Targeted and effective seminar where we learned new techniques for successful sales. The trainer is perfect!
A very constructive program where we learned new information / knowledge, techniques that can be used in our everyday life at both professional and personal level. The trainers were very instructive and not tiring. The way of presentation is what keeps your attention and understand better.
The seminar was very constructive. I have learned ways of how can manage better my work, my colleagues and the clients. The trainer was Excellent!!!
The seminar is very interesting and satisfactorily covers modern practices used in market segments for product / supply and process options. Mr. Mouzouris was fully informed about the content of the seminar which became more understandable through the examples he presented to us.
Very good seminar! The main advantage was that the trainer entered immediately in the main subject of the seminar without superfluity.
Very good and constructive seminar. The trainer encouraged the dialogue.
To the point!
The seminar was very interesting and constructive and I am absolutely sure that many of the things I have attained will be used in my personal practices. The trainer, Vasiliki Christofi, was excellent! She managed, from the very beginning of the seminar, to keep participants’ interest alive. She is a person with a positive attitude towards life and most importantly she loves extremely much what she does.
I have attended several seminars, but I did not expect that by the way the trainer presented I would take the initiative and speak on my own. It was just perfect!
It was a very good and organized seminar. It will help me very much in my professional life.
Very pleasant seminar with real examples. Vasilki was very transmittable.
There were many examples and a nice discussion took place. In this way we were given an opportunity to hear different opinions from different types of companies
Very helpful and updated seminar. I reviewed several of the tactics I used. It helped me communicate better and achieve my goals in difficult situations. Vasilki was wonderful!
Highly informative and interactive programme. The trainers were very good, had experience in the field and presented with wisdom and passion.
The seminar was fully informative and truly helpful. The main advantage was the good communication the tutor had with the participants.
Not boring at all, very interesting and helpful seminar. We learned a different way of thinking and dealing more positive in some cases.
Descriptive and very understandable seminar! The presentation was very good and the examples helped me understand completely the whole subject
Comprehensive and well-developed seminar that will help me a lot. The main advantage of this seminar was the great analysis of the subject.
A truly remarkable program with contagious trainers who managed to marry the theory with practice and to stimulate our interest with reasonable examples from our everyday life. Thank you very much. There was an excellent presentation of the material in a very pleasant way. Stimulate participation of attendees and encourage expression of views, perceptions and experiences. Also learning empathic practices. Both Ms. Vasiliki as well as Mr. Yiannakis were excellent, they managed to keep the partici… Read more
A very constructive and targeted seminar with the right guidelines. We received the necessary knowledge about the subject. We have learned new methods that help the most in vocational training and education. The trainer was contagious and fully mastered and experienced in the subject.
This is a comprehensive seminar on the subject. In this das, where “impersonal” / written communications are becoming more common, the need for effective and accessible communication that conveys positive emotions to recipients is absolutely essential. The trainer was impeccable, approachable and experienced.
Through the seminar of Secretary Personnel we learned more things than we knew! Excellent trainer!
Very well organized seminar! It had many activities and practical exercises and we were given very useful material!
Very helpful seminar, very interesting and very important for someone who has difficulty in communication. It helped me a lot in improving my writing skills.
The Programme was very enjoyable, understandable, interactive and informative. The topics were very interesting and provided us with comprehensive knowledge in relation to Office Management. Ms. Christofi was excellent and created a pleasant and friendly atmosphere throughout where he kept the interest of the participants.
Vasiliki was amazing. She gave us very valuable secrets about body language, I’m leaving very excited and happy and definitely wiser!
The seminar was excellent. Mr Mouzouris is very effective and has alerted me with regards to my future.
Very understanding seminar that gave me several solutions to issues that concerned me. Very good presentation of the trainer, which was great.
Leading professional training and management consulting firm based in Limassol, Cyprus.
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