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9:00 am: Live Online Training – Διαχειριστείτε Αποτελεσματικά τις Συγκρουσιακές Καταστάσεις και τον Θυμό των Πελατών – |
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3:30 pm: Mini Series 1 - 10 Τρόποι για να Απαλλαχθείτε από τα Κουτσομπολιά και τις Φήμες στον Εργασιακό Χώρο – |
9:00 am: Σεμινάριο Λεμεσός – Event Management – Βήμα με Βήμα η Διοργάνωση μιας Επιτυχημένης Εκδήλωσης – |
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It was very pleasant and constructive. I’m glad that I participated in it!
Excellent seminar by an excellent trainer! We learnt new ways on how to make our shop run better.
Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.
Very Pleasant Programme! It helped me personally to put my personal goals and try to implement them respecting the timetables that I have specified. I have learned to use what I have been taught regarding office management, communication as well as how to manage conflicts and disagreements in my workplace. Thanks to both instructors for the time spent and the patience they showed.
A professional approach to daily communication with our fellow humans. We are strong that we have Ms. Christofi in Cyprus.
Very enthusiastic trainer! Excellent seminar!
Very good a seminar! Very pleasant and satisfying. I have gained a lot of useful knowledge.
We learned about improvement of communication skills in many ways (e.g. emails, live chat). As small group we all participated with practical exercises and role playing. Mrs. Vasiliki was excellent, interesting and interested in sharing her knowledge.
It was very interesting seminar and Vasiliki was excellent!
This is a comprehensive seminar on the subject. In this das, where “impersonal” / written communications are becoming more common, the need for effective and accessible communication that conveys positive emotions to recipients is absolutely essential. The trainer was impeccable, approachable and experienced.
Well organised seminar! It made me aware of things that I was not familiar and methods to implement them. The trainer kept the interest throughout the seminar.
The seminar was very useful. It helped me thinking more positive and how to control my anxiety. Mrs. Vasiliki is very kind, positive and she gave us a lot of tips! Thank you very much Vasiliki!
Very good seminar!
Very interesting seminar where there was communication between everyone. The trainer was excellent.
Perfect seminar that gave us many solutions. The trainer was very good.
It was a very constructive seminar and everything that was said would help me a lot in my career. There was communicability, intimacy and ease of speech by the trainer and willingness to answer all questions.
The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!
Very good programme. It helped me very much. Mr Yiannakis was transmittable, passionate and an expert of the specific subject
It was an excellent seminar! We gained many useful knowledge, directly applicable by the Cyprus University! Thank you Mr Mouzouris!
The seminar was effective, concise and informative. It analysed in an enlightening way how to deal with disagreements and that how anyone can face the quarrels in the workplace. The trainer has solved our all our questions and gave us solutions.
Descriptive seminar! Excellent Seminar!
Very interesting and enlightening seminar! I have gained a lot of useful knowledge.
Informative seminar with many new things. Solutions and many alternative proposals are given to the problems we face every day in our work. Its advantage was the structure of the presentation which was interesting, enjoyable and not boring. The trainer was a communicative and with pleasant presence.
A very helpful tutorial! It makes you see some things in a different way. The trainer was very positive and along with the material she made us understand our thoughts and problems better.
Very good and useful seminar with many real examples and role-playing. The trainer was very good.
Constructive seminar! I gained many new skills from a very transmittable and positive trainer. Her methods kept our interest throughout the seminar.
The seminar was precise to its description! The trainer gave us additional knowledge and information and improved existing skills.
An interesting and constructive seminar which enriched our knowledge and skills. The trainer was very good.
The seminar was very inspiring and helps to expand your knowledge in order to use them effectively at your work.
Very interesting seminar! We received very clear points and a lot if tools were given on how to deal with difficult situations in the workplace. The examples given were even clearer and easier to applied Mrs. Vasiliki was very transmitable and kept my interest during the whole day.
Very interesting seminar from which we learned several ways to manage conflict and anger. The trainer was quite good and there was dialogue and communication throughout the seminar.
A very useful seminar that would help me in the field of my work, it was very organized presentation.
It was an interesting, clear and pleasant programme.
Pretty helping seminar for today. I left with satisfaction by solving several concerns in various sectors.
The seminar we attended today was very interesting and very useful especially in the way of managing different people. At the same time, we learned several techniques that we can be applied through proper organization and tactics. The presentation of the material was great through the pleasant and great personality of Mrs. Christofi.
This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.
Through this seminar we learned about proper communication with clients / partners in the professional field. After the training, we had the opportunity to ask the trainer questions regarding the personal experiences of each participant in their professional field. The trainer was fully trained in the subject and I would be happy to attend her other seminars.
Very informative and helpful seminar regarding communication skills. We gained more knowledge of how to express our feelings in a positive and polite way. The trainer was perfect!
Very informative seminar with very good examples in terms of proper market management. There was proper information, critical thinking development and we were given ideas for better ordering, finding and evaluating suppliers and processes. Mr. Mouzouris is very good and knowledgeable about the subject and the market, very transmittable and well organized!
I learned several new things that I will try to apply both in my personal and in my professional life. The trainer was knowledgeable and very transmittable!
Very interesting. We were given solutions / suggestions on many issues that concern our everyday life, both at a professional and personal level. There were many examples to get a better understanding of the subject. Both trainers were very contagious .
Useful and effective seminar for our work. We learned about effective problem-solving. The trainer was very transmittable.
The seminar contained useful guidance in written communication especially for people who are new to the field of customer communication but also useful for experienced people because they have the opportunity to refresh and learn new written communication practices. The trainer was very communicative, knowledgeable and helpful.
Very informative program with valuable practical examples and very experienced trainers. It provided useful material for businesses / organizations.
Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.
Very good seminar! I learned many things for sales that I did not know
An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.
Excellent seminar! Clear material and very good presentation, The trainer was very good with excellent knowledge of the subject!
The trainer was very good. The seminar was interesting with very good material!
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
Very important and interactive seminar. It helped us a lot to think of ways of how to improve the way we manage our staff but also for ourselves. The trainer was very understanding and with well-organized material.
It was a really helpful seminar and I was felt pleased that we participated as a company. We got new ideas and methods that we will use to improve our job and the company. The trainer was excellent, all the examples he presented were at the point to understand the meaning.
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
A very illustrative seminar, with videos and exercises where we learned new things and ways to deal with anger.
The seminar was excellent, and I gained knowledge in sales sector. The was communication and discussion between the participants. The trainer was Excellent! She gave us many examples in order to understand better.
Very constructive and pleasant seminar. The trainer was Excellent.
Very useful and constructive seminar from which I learned ways to think differently but also define what are the most critical KPIs for each performance that needs to be measured. There were many useful examples, and it was not tiring at all. Mr. Mouzouris was excellent! I watched him constantly without getting tired. He was very transmittable, communicative and passed on his knowledge to us.
Very helpful seminar, we were given techniques and examples that can help me a lot in my work. We received new and correct techniques for dealing with reactions and correct thinking in cases of conflicts in the workplace. The trainer was very good and owned the subject. She was transmittable and gave us real examples. Vasiliki was very friendly and with a pleasant presence throughout the seminar.
A very helpful and interesting seminar. We have been given many examples that helped us in understanding the situation. The trainer has the ability to transfer his knowledge and keep the interest of the participants.
Very useful seminar. It teaches you how to use the written word for efficient and flawless communication with customers.
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
The seminar was really perfect from every side! I am really impressed!
The seminar was very interesting and constructive. We learned many positive words that can be used in our everyday life. Mrs. Christofi was excellent.
Quite informative and essential Seminar
Very informative. We were given the opportunity to learn many new things / methods that can be used in our personal and professional lives. Vasiliki was very contagious and understandable.
Excellent Seminar! It gave me the abilities and the chance to help myself and my subordinates to learn how to succeed the best results!
A very interesting seminar that is worth attending. We were given targeted examples with results that aimed at solving the problems facing the listener. The trainer was communicative with a targeted approach. Simplify the subject for a better understanding of the participants and with positive energy.
Very well organized seminar! It had many activities and practical exercises and we were given very useful material!
The best seminar! We learned many interesting and practical ways of how to improve our work and even our personal life. Ms. Christofi was lovingly, concise, polite and very good in her presentation.
It was a very interesting seminar and I gained many new knowledge and skills!
A seminar of great interest that offers practical and guidelines on proper and effective customer service. Through the seminar I gained knowledge on developing interpersonal relationships, there was an exchange of views and a constructive discussion. The trainer was excellent, professional and sympathetic.
I have enjoyed participating in the Business Management Programme of the Institute of Leadership and Management through Conicon. It helped me a lot in my professional life. The certificate I obtained is considered an asset.
An interesting seminar with very useful tips for successful sales. The trainer was very good and that is why I had attended a seminar again with Mr. Mouzouris.
Constructive seminar! Excellent
Very good and practical seminar! We did in practice an event management (5
It encourages you to see and hear the other person’s position before you speak or make decisions. Most of what was explained to us is applicable. Gaining knowledge for better staff management. The trainer was very transmitable!! A very pleasant presence radiates its positive energy.
Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.
The seminar was very interesting and effective, with a very good material that I will use to my daily tasks. The trainer was very good and transmittable.
Interesting seminar with immediacy and understanding of the topic. The trainer was very good.
The seminar was informative, clear and very useful for anyone who has a leading position. It provides participants with basic but simultaneously very useful knowledge for the design of a business plan aiming to achieve business goals
Very good seminar. I had a completely different view of sales. After attending the seminar, I understood and learned a lot through persuasion techniques in sales. Ms. Christofi is wonderful, Well done!
An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!
Very Interesting and it has served its purposes. It gave me everything that I wanted to take.
Very interesting and very detailed and comprehensive development of the subject.
Informative seminar! Very good trainer!
Excellent presentation from the trainer.
Live seminar with many examples, very good trainer.
Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.
Very good and practical seminar! It will help me a lot both in my professional and my personal life.
I am glad that so young people can train older people than them. The seminar makes you try and not surrender as hard as it may be
Very helpful seminar with modern methods and new techniques for reaching out to clients. Great trainer!
The trainer was really transmittable! The seminar gave me satisfactory material that is going to help in the future.
Helpful material for persuasion strengthening, especially in the workplace!
Educational! I learned how to handle the debtor cases, especially when there is a difficulty to collecting and how to handle them correct and effectively.
Helping seminar with practical examples and techniques. We had the opportunity to discuss specific examples of the participants.
I learned to make my vision reality by defining and achieving objectives and by improving my management skills.
The trainer was very well organized and transmittable. The material given is practical and very important!
Interesting, rich with very important information about Effective Office Management. Rich in quality information with active participation of all participants. The trainer was very good, knowledgeable, positive and very contagious.
Excellent!! An incredibly interesting seminar! the trainer is Excellent! For me, it is an example of a lifestyle!
Very interesting seminar with dialogue during the whole time. The trainer was very communicative and answered all our questions.
Leading professional training and management consulting firm based in Limassol, Cyprus.
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