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The seminar was informative at all levels. We received useful information through exercises and videos. At the same time there was a dynamic presentation and argumentation by the trainer with very helpful management knowledge in general. Mr. Mouzouris was friendly, illustrative and very transmittable.
Rafaella Christofi, MDIR Services Ltd
The seminar was exactly as mentioned on the title. It provided both management and leading information that will help us in the future both professionally and personally. I think that the advantage of the seminar was Mr. Υiannakis, who had knowledge in the Shipping section, also the fact that there were exercises for the better understanding of the seminar the content. Also, the material given was very helpful. At the same time, Mr. Υiannakis was very illustrative, dynamic, communicative, exemplary, excellent!!
Anna Andreou, MDIR Services Ltd
Positive development in communication skill. We learned new communication techniques. The trainer was very good.
Periklis Panayiotou MCTC Marine Ltd
Useful application of customer service techniques applicable to real world scenarios. We got new ideas and ways of thinking presented in a quick and convenience way for easy understanding. Mrs. Christofi was confident and charismatic.
Alisher Ataev MCTC Marine Ltd
The seminar was really helpful. We learned about negative and positive words / thinking and how we can manage the anger of different people. The trainer was very good – excellent!
Rafailia Alkiviadou MCTC Marine Ltd
The seminar was very helpful with a good base for guidance of the oral and written communication the trainers was experienced with a good knowledge of the subject and very positive person.
Theofanis Kyriakou MCTC Marine Ltd
Very helpful about discovering what is good communication, learned about soft skills and new ways of thinking. There was a lot of practicing. The trainer was young and close to our age and that made thinks more understood. She was very helpful, communicative and passionate with her work.
George Aristotelous MCTC Marine Ltd
Seminar was interacting between both the audience and the trainer. We were showed different prospective and view on how to communicate. The trainer was professional, polite and knowledgeable.
Artem Klyuev MCTC Marine Ltd
Very informative and helpful seminar regarding communication skills. We gained more knowledge of how to express our feelings in a positive and polite way. The trainer was perfect!
Nichole Stylianou MCTC Marine Ltd
There was teamwork at the seminar. It was raised emphasis in verbal and written communication in professional way. We have learned positive words and how to write correctly with confidence. Practical and easy ways to communicate with customers over the phone. The trainer was excellent!
Elpida Fylaktou MCTC Marine Ltd
This seminar was extremely useful for us these days. We found out all the mistakes we make and found possible solutions on how to avoid them. The advantage od the seminar was to improve our skills on a new and more professional level. The trainer was very professional and very smart person. I would like to have more seminars with her in the future in order to complete my goals and avoid any mistakes in the future.
Yaroslava Bezdikian MCTC Marine Ltd
A 2-day seminar that though us the correct ways od using verbal and written communication in regards to the customer service approaches. The seminar is important in terms of changing our aspect of how we have been dealing so far with customers and its basic advantage is the fact that it pins down the specific wording that needs to changed by us! Vasiliki Christofi has a very good approach and communicates and knows her subject very well.
Sophia Hadjineophytou MCTC Marine Ltd
This seminar was trying to focus on being more confident in verbal and written communication. Furthermore, there are some interesting information when dealing with angry customers, information about negative words and in general how to be more communicative. Mrs. Christofi was Perfetto!!!!
Stavros Mouzourou MCTC Marine Ltd
Very informative seminar that made us realize other / new ways to provide the implemented for the good of the company and also for our own good. We realized that he old ways we used were backdated and we have learned new / fresh ways and methods. The trainer was very good, positive and smiling!
Stelios Strouthou MCTC Marine Ltd
It was a very transforming and characteristic seminar – totally new way of writing emails. I realised that I had a lot more to learn about how to write and speak with the customers. Mr. Vasilki was excellent!!!
Lilit Chatikyan MCTC Marine Ltd
There was customer relationship enhancement. Traced deficiencies in written and verbal communication. Also learned the latest trends in effective communication.
Marina Kroupenidou MCTC Marine Ltd
Enlightening and helpful seminar which enabled us to update our writing and verbal skills. The trainer was very pleasant!
Margarita Agathanglelou MCTC Marine Ltd
Interesting with educational character. Update of knowledge and started using the correct way of verbal and written communication. Very good trainer.
Charalambos Agathocleous MCTC Marine Ltd
We understood the importance of verbal and written communication to customer service. The trainer was very confident and knowledgeable.
Daphne Metaxa MCTC Marine Ltd
Quite helpful in solving problems. We were given many tools to deal with and solve problems, and at the same time learned how to see thinks from the other side. Ms. Vasiliki is a very pleasant and positive person.
Eleni Bayazidou Hilton Nicosia Hotel
Very constructive seminar on how to solve problems at work and not only! Excellent Mrs. Christofi.
Elli Michaelidou Hilton Nicosia Hotel
Very interesting with communication between all participants something that made the seminar not boring. There was a smooth flow and continuous participation from all. Ms. Christofi is very contagious and communicative and has her way of keeping focused.
Zenon Mylonas Hilton Nicosia Hotel
Useful and effective seminar for our work. We learned about effective problem-solving. The trainer was very transmittable.
George Constantinou Hilton Nicosia Hotel
Effective seminar where we got information to think about through different ways of thinking and solving problems in the right and efficient way. The trainer was contagious, understandable – To the point!
Alexandros Agamemnonos Hilton Nicosia Hotel
Very good and useful seminar that will contribute to our personal and professional improvement! Mrs. Christofi was wonderful!
Evagoras Frangou Hilton Nicosia Hotel
Structured, alive, useful and useful seminar for practical and professional improvement. I have no words for the trainer!! She was alive, contagious and aware of the subject very well!
Eleni Zacharia Hilton Nicosia Hotel
We have learned ways to improve customer service. Very explanatory seminar containing exercises and role playing. Very good trainer.
Marios Bofilakis Nestor Hotel Ayia Napa
Very interesting and constructive seminar that taught us to how to serve our customers better and especially the demanding and angry customers. Ms. Christofi was very good and helpful.
Tasos Theofanous (Chef) Nestor Hotel Ayia Napa
Very practical and useful seminar with very good explanation from the trainer that was excellent!
Luidmila Michael Nestor Hotel Ayia Napa
Very helpful seminar with modern methods and new techniques for reaching out to clients. Great trainer!
Andreas Papanikola Nestor Hotel Ayia Napa
We learned how important is the body language at customer service and also, we had many examples through role playing. The trainer was excellent 10/10!!!
Liliana Amarandei Nestor Hotel Ayia Napa
Communicative seminar that gave us new keywords for excellent service. Ms. Christofi was excellent with plenty of knowledge on the subject.
Stelios Hadjikostas Nestor Hotel Ayia Napa
Interesting seminar that though us hoe to respect our clients. The trainer was very good!
Elias Adamou ACMA Trading Ltd
Practical seminar, we learned what is respect towards the clients. Mrs. Christofi was very good!
Nicos Eleftheriades ACMA Trading Ltd
Very Good seminar, we learned new ways of customer service. The trainer was very good, helpful and polite.
Odysseas Anastasiades ACMA Trading Ltd
Interesting seminar where we gained more knowledge for telephone customer care. The trainer was very good.
Nicos Makrides ACMA Trading Ltd
A very illustrative seminar, with videos and exercises where we learned new things and ways to deal with anger.
Stella Loizidou, CYTA
Very helpful seminar for better customer service and anger management in every case. The trainer was excellent.
Maroula Miltiadou, HRDA
Very communicative and helpful seminar with simple examples and methods. There was dialogue and discussion among the participants. Μrs. Christofi was very, very good.
Marianna Louka, Casale Panayiotis Traditional Village Ltd
A full seminar with analysed presentations. The trainer was pleasant, simple, very understandable and contagious. She presented many examples that each one of us can use.
Efthymios Kommatas, Casale Panayiotis Traditional Village Ltd
Very interesting seminar for anger management. The trainer was excellent! Very interesting and positive person.
The seminar was very helpful in terms of debt settlement solutions. We got a lot of knowledge and practical methods for dealing with debtors. Excellent trainer!! Very helpful and very illustrative of problems and solutions.
Andria Koritsa, Cyprus Import Corporation Ltd
Very detailed and informative seminar with many examples and analysis on the methods of debt collection.
Nikos Hadjiioannou, Antenna Ltd
Very detailed and explanatory seminar with methods and ways of dealing with debtors. Real examples were presented for a better understanding. The trainer was very good.
Maria Poyatzi, ADAIRPORT Media Ltd
The seminar was very interesting and effective, with a very good material that I will use to my daily tasks. The trainer was very good and transmittable.
Georgia Aggelidou, Cyprus Securities and Exchange Commission
We got interesting and important information, such as information on how to be developed in our field. The trainer was very good and gave us many examples. All of the questions we had were solved through the presentation of the seminar.
Sofia Pikki, ALtius Insurance Ltd
Interesting and useful seminar where we learned techniques and tactics related to strategy for debt collection. The trainer kept the participants interest at a high level.
A constructive seminar and very helpful in understanding and using the methods for collecting outstanding debts. We have learned ways of how to deal and manage bad customer behaviors.
Chrysovalanti Demetriou, Cyprus Global Logistics
Very helpful seminar on how to handle difficult debt collections effectively. The seminar was held in a pleasant environment and we learned how to improve our work and behavior. The trainer was remarkable with communicability and pleasant personality. He explained everything to us.
Marina Onisiforou, Cyprus Global Logistics
An interesting seminar for dealing with clients in the field of debt collections. We were given ways to collect debts and behave properly towards the customer with the right attitude. The trainer was communicative, specific and pleasant.
Christoforos Satsias, Altius Insurance Ltd
Very interesting and effective seminar. We learned ways to handle the debtor’s excuses. The trainer was great.
Litsa Kousioumi, Georghiou & Zembylas Partners
We were been given a comprehensive package of debt management and debtors’ compliance. We have learned how to communicate and use proper language with the debtors. Mr. Mouzouris was excellent, expert in the subject and with several arguments.
Leonidas Theodoulou, Agromedica Ltd
Interesting seminar on outstanding debt collection. The trainer was very efficient.
Alkistis Panayiotou, Interfreight Logistics Ltd
It is one of the most interesting seminars I have attended which is very helpful in the field of debt collections. I give 10 to the trainer, he was excellent!!
Maria Fyszentzou, Interfreight Logistics Ltd
This seminar is the best opportunity for us to accomplish our tasks, i.e. collections of the debtors and others. We have learned many simple ways in which the collection of outstanding amounts can be made easier if applied. The trainer is fully qualified on the subject and very contagious. Also, the duration of the seminar was pleasant.
Antonis Kallinikos, Limassol Water Board (SAL)
A very informative and very helpful seminar with communication and dialogue among all. The trainer was well aware of the subject and could easily transfer his knowledge to us.
Dora Hatzihanna, ADBOARD Media Ltd
It was a very constructive seminar and everything that was said would help me a lot in my career. There was communicability, intimacy and ease of speech by the trainer and willingness to answer all questions.
Sofi Christodoulou, Ioannidis Dimitriou DEPE
Constructive Seminar! We learned about the basic principles of credit and collections. Mr. Υiannakis was perfect! Full of energy and passion for his job!!!
Anna Stylianou, S & A Florist Suppliers Ltd
A very transmittable seminar with very good examples. I got answers and ways on how to deal with customers who do not pay or do not comply with the agreed. The instructor was great, and he knows exactly what he is teaching.
Andreas Andreou, P.P. Decorsystem Co. Ltd
Very constructive Seminar, we learned ways to receive outstanding debts that I have never thought of. Mr. Yiannakis is an excellent trainer.
Nicos Stavrou, Interlift Ltd
Extremely useful seminar that I gained many knowledge and practical methods on how to receive outstanding debts. The trainer was perfect. He knew the subject very well, was contagious and he was smiling during the seminar.
Stefi Cherouveim, Neapolis University
Excellent, informative, clear and interesting seminar on managing outstanding debts. The trainer was Excellent!!! He presented the seminar with many and understandable examples.
Andria Antoniou, Neapolis University
The seminar was perfect, what i have learned about the Body Language will be useful for me forever. Vasiliki is an amazing trainer, I attended another seminar recently and she is just amazing at what she does!!!
Nicolas Kouros, P. L. Novocer Agencies Ltd
Very informative seminar where there was great understanding, mass participation – teamwork. Mrs. Christofi was very good.
Agni Ioannou, University of Cyprus
A targeted and enthusiastic seminar that gave us a lot of knowledge through the excellent presentation of Mrs. Christofi.
Yiannis Kouis, Y Kouis QS Lysis LLC
Good Content, Friendly environment and approachable seminar! It expanded knowledge in Body Language, and we enjoyed the practical exercises. The trainer was very good and was aware of the subject.
Michalis Hadjistylianou, One Net
Through this seminar we learned about activating the parasympathetic part of our brain! At the same time, we were given important techniques and methods to deal with stress immediately. Ms. Christofi was very contagious and had examples for all occasions which makes it easier to memorize the things she presented!
Chrystalla Demetriou, Krypto Security Cyprus Ltd
Effective stress management seminar. There was discussion between the participants and a lot of examples with solutions. Vasiliki was excellent and very communicative with all the participants.
Maria Tsiakka, Alexis Tsiakkas
Very Helpful seminar that taught us how we can handle and manage stress with the right way. The trainer was very good.
Panayiota Isaia, Chesterfield Management Ltd
Comprehensive and very interesting seminar. It has given us guidelines on how we can become more efficient and productive in our work and towards our Supervisor. Ms. Vasiliki was Great!!!
Evi Pantarzti, Steam Cleaner Z. Herakleous & Sons Ltd
The seminar was very helpful, targeted rich material with many examples, “to the Point”. Ms. Christofi was very good and professional!
Iria Kyrou, Bank of Cyprus
Informative and helpful seminar, we got useful advice and practical methods for skills development. The trainer was very positive and passionate about her job!
Elena Philippou, A.G. EROTOCRITOU LLC
A thorough, fully-fledged seminar on all the skills and ways of developing modern methods with many examples. The advantage of the seminar was Mrs. Vasiliki who was a professional and a positive person.
Alexia Charalambous, CA Advocates (Pourgoura & Aspri LLC)
Excellent seminar for the development of the personal assistant and not only. We have learned ways of organizing and programming our job, how to prepare an action plan and set priorities and how ro deal with different situations. Vasiliki gave us positively her knowledge, the right tools and methods for instant results.
Elena Michaelidou, Conicon Ltd
The seminar was very constructive. I have learned ways of how can manage better my work, my colleagues and the clients. The trainer was Excellent!!!
Elena Poullou, KES COLLEGE
The seminar was very helpful with many solutions for everyday life at work. Through Mrs. Vasiliki i was taught how to see life more positively and that there is always a solution to all issues. She was smiling, humorous and willing to answer all our questions. Very positive person!!!
Irene Melachrinou, BDO Ltd
An excellent, useful and helpful seminar on improving my skills. The trainer was excellent.
Sophia Zachariou, Revita Turnarounds Ltd
Very good seminar with the use of many examples. The trainer was familiar with the subject and had experienced.
Chrystalla Dimitriou, Krypto Security Cyprus Ltd
Enlightening and helpful in using the knowledge gained from this programme. Comprehensive and detailed at the same time. Both trainers were excellent in their knowledge and portability.
Phivos Xenophontos, PFA Cyprus Holiday Homes
Very helpful and supportive programme for every person who haw management responsibilities. The trainers were communicative, expressive and enthusiastic.
Very detailed with many examples for easy understanding. There were exercises throughout the programme for a better understanding of the theory. The trainers had all the necessary knowledge, experience and skills to pass on their knowledge.
Ioanna Ioannou, St. Raphael Hotel
Informative and enjoyable, many important work issues were covered and widely analysed. The trainer encouraged us to participate, making the training more enjoyable and effective! Ms. Christofi was pleasant, understanding and in her own way made us all participate and express ourselves!
Very good programme, understandable and with many examples. There was a discussion among the participants.Mrs. Christofi is excellent!!! Pleasant personality with lots of knowledge on the subject!
Maria Papageorgiou, IDEK
A truly remarkable programme! Interesting examples were given to us by the reasonable examples given in our daily lives. The trainer is very contagious and excellent.
Rebecca Katsiartou, Cyprus Energy Regulatory Authority
Very good. We had good material and a beautiful presentation. The environment was positive and pleasant. There was a pleasant discussion among all. Ms. Christofi was very efficient with nice discussions and exercises.
Myroulla Tzioni, M.T. Metal Frame Houses Ltd
The best programme, it covers everything. There was organization and the trainer was very remarkable and professional. Transmitting person, fully trained. Vasiliki is one of the best trainers I have met so far.
Panayiota Pafiti, Refrimech Ltd
Interesting, rich with very important information about Effective Office Management. Rich in quality information with active participation of all participants. The trainer was very good, knowledgeable, positive and very contagious.
Demetris Fylaktou, Cyprus Red Cross, Nicosia
Rich seminar where we received important advises on conflict management. There was an active participation of all participants. We were also given case studies in teamwork. Mrs. Vasiliki was very good, full of energy and aware of the subject she was presenting.
Dimitris Fylaktou – Cyprus Red Cross, Nicosia Branch
Very comprehensive and helpful seminar with examples from our daily routine. It was interactive and there was dialogue with all the participants. Ms. Christofi was excellent, enthusiastic and very approachable.
Enlightening, educational seminar. There was dialogue, enlightenment and discussion. The trainer was very pleasant and sharing her thoughts.
Phivos Xenophontos, PFA Cyprus Holiday Houses
It was a very interesting and meaningful seminar. We learned how to deal with anger issues that we might dealt wrong with until now. The trainer was very good, aware of the subject and the presentation was fulfilled with examples.
Rafaella Omirou, Gevo Ltd
We have learned many practices on how to handle ourselves and other and how to activate the parasympathetic system. Vasiliki is well aware of the subject and gave us a lot of example from our daily routine.
Chrystalla Demetriou, Krypto Security Cyprus Ltd
Interesting seminar that make you think differently your every day. We were given functional and practical tools. The trainer was well aware of the material and very transmittable.
Ioannis Gianni, Leroy Merlin
We have learned how to deal with different conflict situations, first we must listen and then act! The trainer was very good and positive on the subject.
Nicole Stavrou, Island Oil (Holdings) Ltd
A remarkable seminar that has helped us a lot in developing our communication skills. Essential, applicable, illustrative with a lot of basic knowledge. Vasiliki was amazing, contagious and very positive!
Eleni Kyriakide, Ernst & Young Cyprus
Very good seminar, with useful topics that concern both our workplace and our personal environment. The trainer was very good.
Andry X 'Giannaki, Ernst & Young Cyprus
Very interesting and useful seminar in order to enhance our communication. Ms. Christofi was very cheerful, knowledgeable and created comfort in the educational process.
Konstantinos Balafas, Ethniki Asfalistiki
Excellent seminar with very interesting content. It helped us understand behaviours and gave us the tools to improve ourselves. Vasiliki was great and very communicative.
George Spyrou, ASTROBANK
An interactive and enjoyable seminar, there was an exchange of views and we were given several examples. The trainer was very happy and passionate with what she was doing and answered all our questions.
Antonia Pavlidou, REMEDICA LTD
Very good, we learned and developed very well the aspects of proper communication. Mrs. Christophi was very good.
Panos Panagiotou, Bank of Cyprus
Comprehensive seminar with nice examples. The trainer was amazing and contagious!
Andri Ioannou, CDB Bank
Every person’s way of thinking depends on their perception. Through this seminar we learned how to deal with the difficult times of our everyday life with diplomacy. Ms. Vasiliki was aware of the subject and with very transmittable.
Giannakis Roussos, Mr. John Tourist Company
Very good seminar, educational and excellent way of teaching. The trainer was Excellent!
Andreas Leonidou, A. I. LEONIDOU AND SON LTD
Interesting and creative seminar. He gave us the opportunity to implement methods for better internal communication and efficiency. The instructor was very descriptive, illustrative and managed to keep our interest throughout the duration of the seminar.
Maria Digli Parpotta, A.M. La Gym Ltd
The programme was amazing, interesting and very educational! There was a structured programme in a very nice venue. Mr. Mouzouris was very transmittable. I attended other seminars with him. I like him as he is an illustrative person and supporting everything he says with examples.
Paris Paraskeva, VL Toolbox
Extremely helpful for any person in charge regardless the kind of business /organization. The trainer used living examples from everyday life and it was easier to understand the theory. Mr. Mozouris was very good. Contagious, enthusiastic and kept the participants’ interest at a high level.
The programme was very well structured and timely. The material was very clear with case studies and active participation by all. The trainer was very communicative and knowledgeable on this subject.
Demetris Fylactou, Cyprus Red Cross - Nicosia Branch
I consider that this is one of the few seminars / programmes I have participated and gained knowledge on a theoretical level. There were exercises, case studies and discussions that could help me apply what I learned. The trainer was very good at communicating through examples, which helped us to retain the information / knowledge we acquired.
Chrystalla Demetriou, Krypto Security Cyprus Ltd
A very helpful and informative programme for people involved in leadership / human resources management. Comprehensive and simply worded. Structured in a very informative way for the participants. Mr. Mouzouris presentation was very good, understandable and in a way that kept our interest at a high level.
Fivos Xenofontos, PFA Cyprus Holiday Homes
Targeted and effective seminar where we learned new techniques for successful sales. The trainer is perfect!
Theodosios Christoforou, Theodosis Tourist Co Ltd
The seminar was very interesting and helped us understand the best ways on how to promote our products and where we should aim best. Also, we learned how to empower our self-confidence. Mrs. Christofi was very nice and polite.
Margarita Efthimiou, MS Jacovides Group
A very helpful seminar that gave me many practical ways to be sued right way ay my job. It helped me in order to have self-confidence during the presentation of my company’s products. The trainer was very helpful, smiling person, with pleasant presentation and she has answered all of our questions.
Demetra Evagorou, MS Jacovides Group
The seminar was excellent, and I gained knowledge in sales sector. The was communication and discussion between the participants. The trainer was Excellent! She gave us many examples in order to understand better.
Cleio Michael, Meatmarket Giasoumi Bros Ltd
Very useful seminar and the trainer was very good and contagious.
Kyriakos Christodoulou, QM MARINE LTD
An original, useful and life change seminar where I have learned how to act in action what I want to do. The trainer was good, contagious, welcoming and very comfortable. I loved her !!!
Elena Kyprianou Modestou, Ioannidis Dimitriou DEPE
Very good seminar where through many examples and discussion we have obtained positive elements that will help us both professionally and personally. Mrs. Christofi is a very good personality and also has very good communication skills.
Maria Papageorgiou, IDEK
There was positivity through the seminar and discussion among the participants. The trainer was α smiling, positive person and to the point!
Elena Yiangou, IDEK
This seminar helped me a lot in learning things I was not aeare and will definitely use in my business. The trainer was excellent.
Nicolas Pheidia, PFN Portable Loo Ltd
The seminar was very interesting, I was impressed by Mr. Yiannakis knowledge and his transmissibility in education. There was a constant interest and he provided us with many examples that will help me in the near future. At the same time the trainer was very illustrative with a great appetite for work!
Stelios Vasiliou, SP Consultancy
Well prepared seminar and it covered all stages of a Business Plan. It was interactive and flexible. The trainer was excellent, in presenting and coaching.
Panos Naziris, Saft Nife M.E. Ltd
Fully understandable seminar, where I got a lot of information that will definitely be useful for me personally and professionally. There were live and clear examples and it was a fully interactive seminar. Mr. Mouzouris was very well acquainted with the object and also got the ability to present the seminar in a simple and illustrative way.
Antonis Georgiadis, Demetriades Group
Well educating, with the trainer passing over a wide range of knowledge, information and examples. We learned how to put things into perspective. The trainer was excellent and capable to transmit his knowledge.
Melanthi Nicolaou, Mayfair Real Estate Agency
Very interesting seminar with real examples kai practical exercises. The trainer was very positive and well-aimed.
Klelia Charalambous, PLS Ltd
Very good and substantial seminar! The trainer was excellent and very descriptive!
Savvas Aristodimou, RIK
The summary of the seminar was focused on the key aspects of customer service in a very detailed way. We were given guidelines on how to handle the customer better an also we were given positive words that can instantly enhance our communication with the customer.
Maria Anthimou, Hellenic Petroleum Cyprus Ltd
Interesting seminar, where we were given very good tips that will improve my communication with the customer! Ms. Christofi was very communicative and gave us many examples.
Natasa Papathoma, C.A. Papaellinas Ltd
A seminar of great interest that offers practical and guidelines on proper and effective customer service. Through the seminar I gained knowledge on developing interpersonal relationships, there was an exchange of views and a constructive discussion. The trainer was excellent, professional and sympathetic.
Marilena Kyriakidou, Pierides Museum
A constructive seminar where we learned how to put our thinking in order. Ms. Christofi was very good, the Person who never gets upset!
Emmanuel Jordan, FIXMOR LTD
Very useful seminar that taught us how to manage anger and deal with various issues. Vasiliki was Perfect!!!
Andreas Michaelides, FIXMOR LTD
Very understanding seminar that gave me several solutions to issues that concerned me. Very good presentation of the trainer, which was great.
Petros Frangoudes, Waterboard of Larnaka
Very interesting seminar where many examples were given and there was discussion between the participants. Vasiliki was very pleasant and transmittable.
Eli Kourtellou, K. Treppides & Co Ltd
Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!
Sotos Voskaridis, TEPAK
This training was very helpful in order to begin seeing things more positive and being able to handle negative situations. Vasiliki is a very positive and contagious person.
Alexia Michael, CYTA
Very helpful training for anger management, now I can see different situations from a different perspective! Vasiliki was very good, helpful, full of positive energy and gave us many examples.
Antonis Papas, CYTA
The seminar was educational and has given new horizons to the relationship between the superior and the subordinate. Determining the principles and measurable criteria for staff evaluation as well as the evaluator’s behaviour. The trainer was very well trained and transmittable.
Yiannis Frangou, Iera Archiepiskopi Kyprou
A very constructive seminar that kept the interest unimpaired from beginning to end. Applicable in practice along with knowledge. The trainer was very positive and transmittable.
Kostas Tsangaridis, Iera Archiepiskopi Kyprou
Mr. Giannakis, hello. I am Christos by UMAR and I was in the seminar today. I came in very bad mood, as I went to previous seminars, but your way, your transmissibility, your mood and your knowledge made me want the seminar to keep going. With such people like you, Cyprus has a future. Congratulations!
Christos Themistocleous, UMAR WSR
Not boring at all, very interesting and helpful seminar. We learned a different way of thinking and dealing more positive in some cases.
Vanessa Konstantinou, RRMC
Smile!!! Be positive. There is always a brighter side of things. Ms. Vasiliki Christofi is the “positive energy” in person. The seminar was very helpful with examples and interesting notes. Thank you very much !!!!!
Georgia Daniel, Ch. Giovani & Sia Construction Co. Ltd
This seminar is very helpful in psychology issues for each individual person. Through this I found solutions that could change the negative into positive energy in my workplace. The trainer is very active, communicative and very knowledgeable about the subject.
Anastasia Theodorou, Skalens Services Ltd
A creative seminar with the contribution of all the participants. We were given interactive exercises that were very helpful. The trainer was very communicative.
Polina Stavrou, IDEP
Interesting and pleasant seminar. We have exchanged ideas with the other participants. The trainer was excellent, friendly and very helpful.
Elena Panayiotou, Thoosa Events Ltd
Very good seminar, we learned how to deal with customers with positive and polite ways. The trainer was very good.
Eftichia Ioakim, Speed Fire Services
The seminar was very helpful, we learned a lot of new words that will help us in the future. The trainer was very motivated, had energy and Passion!
Angela Pericleous, The English School
Very informative seminar, it gave us a clear picture of how to be more specific with client service. The trainer was perfect, very well organized, professional, very well structured and enthusiastic.
Sofia Christodoulou, EDEX – Educational
Clear and understandable seminar with an easy-to-use material. There were several exercises to understand and consolidate the essentials of the seminar. Ms. Christofi was very pleasant. She knew the content of the seminar in depth and through very good examples she has solved all of our questions. She was clearly expressed, encouraging discussions, creating a pleasant climate of communication.
Eva Vourka, Larnaca Sewerage Board
A very good seminar that will help us see everyday problems both professional and personal in a more positive way. We could track them more easily and find solutions. The trainer was very good and gave us many examples along with simple and practical advises.
Elena Poliviou, Comarine Ltd
The seminar was excellent. Personally, I also got efforts for my work, present and future, but also for life in general. I believe that what we have learned today is useful for various situations in our lives. The trainer was the main advantage of the seminar, she was excellent. Direct, communicative, with tremendous knowledge, straight to the point. Excellent in the transmission of knowledge and I am very happy that I have participated in her seminar.
Danae Ofakoglou, University of Nicosia
We have learned basic tips about our work and how we can emotionally and psychologically communicate with our colleagues in order to have better cooperation, teamwork and efficiency. We also learned about the right way to deal any kind of conflicts. Ms. Vasiliki was very friendly, clear and understandable to what she was carrying. At the same time we had very good communication with all the participants.
Maria Gatoula, Voniatis Developers & Contractors Ltd
A very informative and helpful seminar where I realized how I can manage my communication with others. Vasiliki is aware of the subject and also an excellent consultant and trainer.
Elena Georgiou, N. Psaras Constructions
The seminar was very interesting with a useful material. We learned how to develop our skills and how to handle stress, conflicts and crisis. The trainer was very transmittable.
Maria Koursarou, Paflilia
The seminar was very useful. It helped me thinking more positive and how to control my anxiety. Mrs. Vasiliki is very kind, positive and she gave us a lot of tips! Thank you very much Vasiliki!
Veronica Anina Ivanov, M.C.M.C Professional Services Ltd
A communicative seminar that improved the way in which work data was perceived, which was very high. Vasiliki is contagious, explains and analyses issues with tangible examples.
Rebecca Ioannou, KANIKA HOTELS
Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
Marios Demetriou, Thanos Holidays Hotels
The program was extremely interesting and informative. There was participation by all, examples of situations and a good flow of information. Both trainers were contagious.
Stephanie Marangou, Trilogy Limassol Seafront Ltd
A very constructive program where we learned new information / knowledge, techniques that can be used in our everyday life at both professional and personal level. The trainers were very instructive and not tiring. The way of presentation is what keeps your attention and understand better.
Christine Chrysanthou, Cybarco Development Ltd
The material was very interesting and very understandable, also the examples given during the program. They are trustworthy and realistic, keeping the interest of the participant. Both trainers were excellent , communicating and accessible.
Charoula Stavrou, Larnaca Sewerage Board
A truly remarkable program with contagious trainers who managed to marry the theory with practice and to stimulate our interest with reasonable examples from our everyday life. Thank you very much. There was an excellent presentation of the material in a very pleasant way. Stimulate participation of attendees and encourage expression of views, perceptions and experiences. Also learning empathic practices. Both Ms. Vasiliki as well as Mr. Yiannakis were excellent, they managed to keep the participants interested until the end. They were understandable and able to respond to every question and to support everything in their own unique way.
Helen Aristidou, Axoneme Ltd
Interesting, practical and helpful. Rich in content and very informative. Scheduled in beautiful space. Presented by experienced passionate trainers who brought us knowledge and useful information. Vasiliki was full of positive energy and I really enjoyed the seminar and I got some useful information about my personal and professional life. Mr. Yiannakis was very contagious. Both trainers were very good.
Chara Costa, HRDA
Very interesting. We were given solutions / suggestions on many issues that concern our everyday life, both at a professional and personal level. There were many examples to get a better understanding of the subject. Both trainers were very contagious .
Maria Thoma, UCLan Cyprus
Very good seminar with detailed explanations that solved all my questions about warehouse management. The trainer was very good, he answered all our questions.
Evagoras Evagorou, APK Garages Ltd
Consultative and informative seminar. We have renewed our knowledge and through what we have learned there will be better results and organization in our work. The trainer was very good.
Nikolas Georgiou, Wargaming Group Ltd
Through this seminar we learned the correct explanation of the laws, practices and accounting of a warehouse modes. The trainer was very explanatory with a very good interpretation of the seminar subject.
Adamos Adamou, Napa Plaza Hotel
Updating and improving the use of a warehouse to reduce the execution times of orders. Also, information on the safety and proper operation of a warehouse. The trainer was excellent with full analysis of each topic, through examples and questions.
Demetrios Telides, Cyprus Global Logistics Ltd
An interesting seminar with very useful tips for successful sales. The trainer was very good and that is why I had attended a seminar again with Mr. Mouzouris.
Stephanos Stavridis, Evolution D.P. Ltd
Very constructive seminar. The fact that I was very negative about blind sales made me look it at the positive way and try it. The trainer was amazing.
Georgia Koliou, Proshred Ltd
This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.
Alexia Christoudia, Ktima Christoudia
Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.
Chris Savvides, Interglobe MariNet Services (IMS) Ltd
A very helpful and interesting seminar. We have been given many examples that helped us in understanding the situation. The trainer has the ability to transfer his knowledge and keep the interest of the participants.
Stefani Lontou, Public Supermarket Kyriacos Papagiannis
It is a seminar with a dynamic that meets the needs of the Cypriot market. There were many examples and detailed development of the subject. was excellent.
Sergios Nikolaidis, Fit & Fun Ltd
The seminar was very helpful in increasing productivity with very nice examples. It has given us measurable and effective ways to increase productivity at work. The trainer was very transmittable.
Christia Ioannou, YIALCO LTD
A very satisfactory seminar for the amount of time we had available to us, with many examples and the strong presence of the trainer who is very capable and descriptive in the presentation.
Michalis Alexandrou, AMS BOX - MAKING FACTORY LTD
We learned how to achieve our goals and effective ways of communicating. The trainer was very convincing and descriptive.
Dora Nearchou, Thanos Holidays Hotels Ltd
Excellent Seminar with very good and comprehensive content. Mr. Mouzouris is an Excellent trainer, that constantly kept our interest and presented to us very good examples.
Gianna Louka, Swissport Cyprus Ltd
Very interesting seminar, where I recognized elements of body language on me. The trainer was very contagious .
Tziortzina Charalambous, Special School of Saint Spyridon Larnaca
Seminar with many examples that offer an advantage of transmissibility. There were many points that created the need for us to work on specific things. The trainer was direct, read, friendly, with nice examples that created a sense of freedom at our expression.
Elena Pitta, A. Zorpas & Sons Ltd
An issue that you do not pay much attention to, but it means a lot to everyday life whether it concerns a workplace or not. A practical seminar and easy to absorb with examples from our everyday life. Ms. Christofi is very good with increased transmissibility, excellent knowledge of the subject and very positive. She kept our attention constantly.
Maria Stylianou, Costas A. Zacharias Ltd
Enlightening seminar with a very positive approach of the trainer to all participants. Very descriptive on the content and gave us many examples. Ms. Christofi is a very pleasant person. She managed once again to keep us alert, and it was not tiring at all! Se is Unique!!!
Eva Vourka, Larnaca Sewerage Board
Psychological empowerment for stress management. The trainer was communicative, full of positive energy and transmitability.
Alexis Sofokleous, Iacovou Group
Very interesting and useful seminar, in simple, understandable language and many practical examples. The trainer was very good.
Kalypso Sepou, Research Promotion Foundation
A very helpful tutorial! It makes you see some things in a different way. The trainer was very positive and along with the material she made us understand our thoughts and problems better.
Christina Xeni, Biotronics Ltd
A very helpful seminar for both, my personal and professional development. You learn how to see the things that happen to you every day differently, with the right way, the right words and expressions for written communication. Also how to reduce stress of pressure at your workplace. Ms. Christofi is a pleasant personality and very communicative. She can transmit in words and examples her knowledge.
Andrea Melinioti, TP Servglobal Ltd
It was a very useful seminar showed us how we can better manage issues and behavior in the office. You learn how to share your jobs, set up a program and also how to deal with your work differently and more positively. Ms. Vasiliki is very pleasant and contagious. It made me see a lot of things differently and not just for my job.
Natasa Kyriakou, Petronav Ship Management
The seminar was very informative and made for a variety of industries. There was a friendly approach, it was not boring, and examples were presented through personal experience. The trainer was excellent, positive, functional, communicative and gives her attention to everyone.
Dona Englezaki, AP MARINE ENVIRONMENTAL CONSULTANCY
Very helpful and interesting seminar. It did not leave you the chance to lose any detail. I’ve learned interesting techniques of how to manage situations and I met interesting people. Ms. Vassiliki is a very positive person who presented and supported what she was saying, so we could understand them better. She is very contagious and well-spoken, she was descriptive and gave us many examples!!!
Raphaela Andreou, Kostas A. Zacharia Ltd
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
Anthia Onisiforou, Fameline Management & Services
An amazing seminar. We learned ways to manage our anger. The trainer explained the ways to us clearly and she was very contagious, communicative and patient.
Katerina Shialalli, CYTA
Excellent!! An incredibly interesting seminar! the trainer is Excellent! For me, it is an example of a lifestyle!
Varvara Stamatopoulou, CYTA
Very helpful and interesting seminar with very good material. The trainer was very communicative, familiar with the subject and helpful.
George Demetriou, A & A DiktyoHub Ltd
A very helpful seminar in order to be able to handle your anger. Immediate and in-depth implementation with real life case studies. The trainer was excellent!
Andreas Stavrou, Alco Filters (Cyprus) Ltd
The information given were very important for proper customer service. We were provided some tips that helped us manage difficult customers. The presence of the trainer was very pleasant.
Eleni Kyrillou, Unicars Ltd
It was an efficient seminar, understandable, and the trainer tried to impart our ours and our clients’ psychology. We were given many examples and there was dialogue between the participants. Ms. Vasiliki is a pleasant person who transmits positive energy, resulting in a successful seminar.
Andri Nikodimou, GMD Proteas
It is a seminar based on real facts and smart tips that help both in personal and professional careers to become better. We learned a lot of things we can do in our work to be better and more helpful. Ms. Vassiliki is a very happy and positive person who communicate right what she wants to present to you. She is a right professional !!!
Anna Christodoulou, Demstar Business Solutions
From this program I received rich information on dealing with practical, everyday issues. Experienced and very knowledgeable about the subject, the trainer is contagious and keeps the interested of the audience. I would certainly participate in another seminar with Mr. Mouzouris.
Maria Ioakeim, Cyprus Port Authority
Very informative and precise on the subject, where it covers a very large part of the human resources management. I highly recommend this. The theory turns into reality through real examples. Mr. Mouzouris, who is very experienced in the field and especially in the business, is very contagious, aiming at opinion and character. Very alive and keeps the audience in mind, lively and troublesome towards him. It generally has a character that makes you remember him, and this is rare and good to the trainer. In addition, I add that it transmits security to its audience.
Marilena Christodoulou, KEDIFAP LTD
Very educative, we were given the knowledge to deal with the existing ones. Mr. Mouzouris was very good.
Pavlos Nicolaou, P. Orphanides Steel Construction
An interesting seminar and especially for the specific period we are following this process in the company. We deepened our knowledge and learned how to properly implement the employee’s performance. The trainer has developed the specific subject with a few examples. I personally enriched my knowledge.
Stefani Efthymiou, TP Serveglobal Ltd
A very constructive seminar that kept the interest unimpaired from beginning to end. Applicable in practice along with knowledge. The trainer was very positive and transmittable.
Kostas Tsangaridis, Iera Archiepiskopi Kyprou
A professional approach to daily communication with our fellow humans. We are strong that we have Ms. Christofi in Cyprus.