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Targeted seminar on skills and practical examples. There was also practical guidance. Mr. Mouzouris was excellent, contagious, with tonal variations to gain attention.
Excellent and very practical seminar! The trainer was very transmittable and clear.
Very good seminar! It gave me a push to move forward in all the fields of my life!
An interactive and enjoyable seminar, there was an exchange of views and we were given several examples. The trainer was very happy and passionate with what she was doing and answered all our questions.
I believe that the programme in its entirety was very well structured. It has enriched me with too much knowledge and I am sure that it has enhanced my skills both personally and professionally. The two trainers of the programme are very well trained and very transmittable. I can confidently say that I will return to my company with more appetite and desire to work and to offer with all these I gained from the programme. Finally I feel happy that I was able to take part in the programme because … Read more
Interesting seminar where we gained more knowledge for telephone customer care. The trainer was very good.
The presence of the trainer was very pleasant and she was really transmittable!
Helpful seminar for basic and major accounts / budgets and information on assessment techniques
A remarkable seminar that has helped us a lot in developing our communication skills. Essential, applicable, illustrative with a lot of basic knowledge. Vasiliki was amazing, contagious and very positive!
Explanatory seminar where we learned new things on how to improve our written language. The trainer was positive and communicative.
Very enjoyable seminar with extremely useful information and very good content. The trainer was excellent and transmittable.
Excellent program that gives all the necessary supplies to the participant in order to develop both in personal and professional level.
Important information regarding relations with superiors and subordinates. Very good Information regarding the organization.
Very understandable with many examples. We have learned new innovations, some have been made, a reminder of forgotten supplies. I’m really excited, Mr. Mouzouris very well informed!
Necessary and useful seminar for every seller who wants to increase his sales by combining his own knowledge with the Persuasion Techniques we learned. There was proper communication during the seminar where we learned the right words, keywords, tactics to pique the customer’s interest. The trainer was impeccable and excellent in the way she approached and transmitted to the public.
To the point!
Very detailed and informative seminar with many examples and analysis on the methods of debt collection.
I would recommend the Programme to colleagues in order to learn to manage and communicate better with their staff. The Programme was constructive and gave me the opportunity to socialize with other experts of human resources and to share and discuss opinions. I would describe the trainer experienced, transmittable and expertise of his work
The seminar was very helpful, targeted rich material with many examples, “to the Point”. Ms. Christofi was very good and professional!
Pleasant seminar that I have learned several ways (different / alternative) of how to deal with everyday situations and to be better organized. Ms. Vasiliki was very transmittable and with a very pleasant character.
Very constructive and useful seminar!
Mr Yiannakis Mouzouris has taught us many new things
I would like to mention that the seminar was excellent with practical methods for collection of debts. I’m sure that it will help us, as a company to select the most appropriate approach and behavior in order to have results with clients.
Totally training seminar that taught us direct and practical ways so that we can obtain confidence!
Very good seminar with emphasis on keywords for what is best to answer and what not. The trainer was very good and had the ability to impart the right techniques for managing a crisis in the workplace.
Very interesting seminar which helps you improve yourself so to accept the changes more positively.
We got tips of for self-control, lots of knowledge and how to manage conflict situations. The trainer was Excellent!!!
Very interesting and useful seminar not only in business relations but also in the wider life of each person. We learned new ways of thinking, managing anger and conflict. The trainer was great!
It was pleasant, you could easily participate in it and the trainer was transmittable. It covers effectively the most basic knowledge needed for human resources management
The seminar was extremely creative. We have been given ways on how to serve better, for us and our customers. The trainer was excellent and very transmittable.
Very detailed with many examples for easy understanding. There were exercises throughout the programme for a better understanding of the theory. The trainers had all the necessary knowledge, experience and skills to pass on their knowledge.
Excellent seminar with very good Tips! There were many real examples and assignments for better understanding. Ms. Christofi was very friendly and understanding. She gave us several tips and clear answers.
The seminar was very helpful and comprehensive with several examples. It favoured our conversation and our personal questions. There was discussion, rich content, many cases were analyzed, presentation material was given, and experiential workshop character through the study of specific cases. The trainer was a very accessible, cheerful personality, with dedication. Exceptional!
Informative and very helpful seminar! The trainer managed to combine the transmission of information with the entertainment.
The seminar was precise to its description! The trainer gave us additional knowledge and information and improved existing skills.
A “MUST” seminar for business that have to deal with the full meaning of Customer Care
Very interesting program. Vibrant and with full coverage of all subjects. All messages and lessons came effortlessly through the development, analysis and discussion under the guidance of instructors.
It was very helpful seminar especially for participants who work in large companies. It can help any business, especially now that we are in a period of crisis, to increase our clientele. The trainer used many practical examples.
I have enjoyed the whole Human Resource Management Programme. Very interesting and informative. I learnt interesting things for my job. Both trainers were very passionate.
Understandable and very practical for implementation and improvement for everyone. Documentary and contagious Mr. Mouzouris!
The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming it was amazing. Along with the positive energy and transmissibility of Mrs. Vasiliki the seminar was lively and not at all tiring. We learned the techniques and secrets of how to communicate with diplomacy, reliability and discretion. It is worth watching! I highly recommend it! Ms. Vasiliki was Perfect! Alive! with her smile, with jokes, positive energy and knowl… Read more
The seminar was informative at all levels. We received useful information through exercises and videos. At the same time there was a dynamic presentation and argumentation by the trainer with very helpful management knowledge in general. Mr. Mouzouris was friendly, illustrative and very transmittable.
Very practical and interesting seminar! Excellent trainer!
The seminar was very interesting and different. Vasiliki was pleasant, very transmittable and was keeping the interest of the participants throughout the duration of the seminar.
Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best!!
Very good tutorial! Educational and very informative on marketing issues
Informative and concise seminar. The trainer was an expert on the subject!
Interesting seminar that though us hoe to respect our clients. The trainer was very good!
Very helpful seminar which gave us many practical ways of anger management as well as recommendations / solutions to our problems. I was given many personal advice!
Very helpful seminar that I gained more knowledge. The trainer was the TOP!
Very comprehensive and helpful seminar with examples from our daily routine. It was interactive and there was dialogue with all the participants. Ms. Christofi was excellent, enthusiastic and very approachable.
Connecting the dots, this is how I describe the seminar I attended. As a new salesperson I was very good at recognizing some things that at the company I may not have had the opportunity to learn. The trainer is a very capable person, contagious, Intelligent.
A very interesting seminar that is worth attending. We were given targeted examples with results that aimed at solving the problems facing the listener. The trainer was communicative with a targeted approach. Simplify the subject for a better understanding of the participants and with positive energy.
Essential, educational and informative seminar for modern personal assistants. We learned new ways of managing and communicating as personal assistants for better performance in our work. The trainer was impeccable in the development of the subject.
Informative and constructive seminar!
The seminar was amazing in a pleasant and positive environment. We learned ways to communicate both about our workplace and our personal lives. We also learned that it is necessary to give value ourselves and dedicate time to us because we can and we deserve it. The trainer was amazing!
An interesting seminar through which we learned new techniques for better customer management. There was good organization, flow, and interactivity during it. The trainer was very good.
Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.
Excellent seminar from a very good trainer characterized by her professionalism. I my thoughts in order.
The seminar was well organized and comprehensive. The trainer was well aware of the subject and had detailed discussions with the participants.
Very pleasant program. Very interesting topics that enriched our knowledge in office management and effective communication.
Constructive, exchange of views and opinions and correct information on the modern method of managing markets and suppliers. We have learned general knowledge and solutions on issues concerning our work environment. The trainer was impeccable, with efficiency, knowledge, experience and humor!
Very real seminar!! The time was as long as it took to keep our interest high. The trainer was excellent and very transmittable!!!
Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.
Personally, I have enjoyed the seminar. The subject is my favorite and the instructor excellent at what he does and with passion as it seemed.
The seminar was very interesting and useful. We have gained new knowledge and by applying them we can help our company.
Extremely helpful for any person in charge regardless the kind of business /organization. The trainer used living examples from everyday life and it was easier to understand the theory. Mr. Mozouris was very good. Contagious, enthusiastic and kept the participants’ interest at a high level.
The seminar was very detailed and was based on interesting theoretical approaches and many real examples. It was also pleasant and Vasiliki was very transmittable, pleasant and friendly.
It has been a very well presented seminar straight to the point, with a very clear speaker (Mr. Mouzouris)
Very good trainer! Excellent seminar!
Very helpful seminar, very interesting and very important for someone who has difficulty in communication. It helped me a lot in improving my writing skills.
The seminar we attended today was very interesting and very useful especially in the way of managing different people. At the same time, we learned several techniques that we can be applied through proper organization and tactics. The presentation of the material was great through the pleasant and great personality of Mrs. Christofi.
The seminar was perfect. We learned many new words and phrases for better written communication. The trainer was excellent.
Presentation with a way that pulls the attention!
Very good seminar enriched with knowledge on financial issues. Fresher of knowledge in the Accounting and Economic factors / coefficients.
Energetic, Interesting, opportunity to discuss and interact, Practical well documented and presented. In addition the seminar was not boring at all!!! (not easy to find in seminars).
Very good Programme! Ordinary trainers teach the trainees to succeed. Great trainers teach their trainees how to convert their failures into success. The trainers of the Programme are the best because they try to bring the best in us. Thank you both!
The seminar was educational and has given new horizons to the relationship between the superior and the subordinate. Determining the principles and measurable criteria for staff evaluation as well as the evaluator’s behaviour. The trainer was very well trained and transmittable.
Interesting and effective seminar, we have learned effective ways of handling conflicts. The trainer was very communicative and pleasant.
Excellent Seminar! Very helpful with clear advice. The trainer was very transmittable.
Very good seminar where I learned new keywords for diplomacy which I will apply immediately. The trainer was very good!
Comprehensive and organized seminar. It had several examples and the trainer was very informed. He could answer anything we asked him as he was an expert of the matter.
The seminar was very targeted and productive. There were too many empirical examples that helped to understand. Very good and professional the trainer.
Through this seminar I found solutions to several issues that I did not know how to manage my everyday life. The trainer was very positive and communicative.
I really enjoyed the Human Resources Management Programme! It is something I will never regret that I attended. I began to apply several information I learned in my daily work and life. For the trainer what to say, just excellent…. Only advantages I found in this Programme….
Very Good presentation and useful seminar! The trainer was very professional.
It was a really informative seminar! We learnt how to express ourselves differently, more correctly in the written word and to respond to emails.
One of the main advantages of the seminar was the knowledge and the energy of the Trainer Mr. Yiannakis Mouzouris and also the content of the seminar.
This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.
Very informative seminar. I solved all the questions I had about the cash flow!
Updating and improving the use of a warehouse to reduce the execution times of orders. Also, information on the safety and proper operation of a warehouse. The trainer was excellent with full analysis of each topic, through examples and questions.
The seminar helped me a lot on how to collect the outstanding debts from difficult customers. It was really helpful. Also the trainer was very transmittable and listened to all the participants very carefully.
Justified, comprehensive with appropriate teaching methods. A programme which equipped me with a lot of smart tools regarding to modern business management. The effective implementation in my workplace proves the suitability of the programme.
Excellent seminar! Very interesting! I have learned how to transform negative energy into positive.
Rich seminar where we received important advises on conflict management. There was an active participation of all participants. We were also given case studies in teamwork. Mrs. Vasiliki was very good, full of energy and aware of the subject she was presenting.
The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills
Enlightening and helpful in using the knowledge gained from this programme. Comprehensive and detailed at the same time. Both trainers were excellent in their knowledge and portability.
Very useful and helpful seminar where we learned many important things about the quality customer service.
To the point seminar, very attentive without unnecessary sections and covered the full content of the seminar. The trainer was excellent and very transmittable.
Very good seminar for me that I did not have academic knowledge for economics or any similar practice.
Leading professional training and management consulting firm based in Limassol, Cyprus.
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