Christos Thori, Spyros Stavrinides Chemicals Ltd
One of the most important seminars, that I have attended, Very interesting!!!
One of the most important seminars, that I have attended, Very interesting!!!
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The seminar was excellent, enjoyable and very interesting. Through videos, dialogue and exercise solution, examples and brainstorming it was amazing. Along with the positive energy and transmissibility of Mrs. Vasiliki the seminar was lively and not at all tiring. We learned the techniques and secrets of how to communicate with diplomacy, reliability and discretion. It is worth watching! I highly recommend it! Ms. Vasiliki was Perfect! Alive! with her smile, with jokes, positive energy and knowl… Read more
Through this seminar, you realize the facts and realize if you are acting properly.
It was very enlightening and informative seminar! It gave me practical solutions to deal with the problems we face.
Beautiful and constructive dialogue that motivates change of thinking.
The seminar is very useful for our work and ourselves. It is really worth it for someone to participate. It is very interesting and the trainer very transmittable and well prepared for the seminar. The seminar helps you improve your skills in both written and oral communication. Those who want to become better at their job and work without stress and with confidence should urgently attend it. Mr Yiannakis we thank you!
I learned to make my vision reality by defining and achieving objectives and by improving my management skills.
A seminar that includes everything it promises, covers a wide range of challenges that a collector faces, with practical and workable solutions. Complete analysis of the proposals / methods mentioned with practical examples. The trainer was very informative and clear! Through his immediate solutions and flow, his experience and knowledge in the field of collection could be seen.
Helpful, motivational seminar that helps you improve yourself. We received detailed information that were very well explained and examples that helped us understand better the material. The Trainer was Excellent!
Very interesting seminar with nice material and very enriched. I learned ways on how I can manage customers and angry customers and ways to behave well. Mrs. Vasiliki is very good at what she does and she analysed all the material in the best way.
The information given were very important for proper customer service. We were provided some tips that helped us manage difficult customers. The presence of the trainer was very pleasant.
I would like to mention that the seminar was excellent with practical methods for collection of debts. I’m sure that it will help us, as a company to select the most appropriate approach and behavior in order to have results with clients.
The seminar had excellent organization and communication trainer with all the participants was very good
The seminar was very interesting! It helped me understand some things (such as body language, or stress management) that was difficult for me to manage. Also I think I can cope better with the colleagues, superiors, clients
Very useful seminar! Presented with clarity
Very good seminar!
Very useful seminar that taught us how to manage anger and deal with various issues. Vasiliki was Perfect!!!
The trainer was very good and very transmittable! Excellent seminar in its entirety!
It was a really informative seminar! We learnt how to express ourselves differently, more correctly in the written word and to respond to emails.
Comprehensive and to the point.
Very helpful and supportive programme for every person who haw management responsibilities. The trainers were communicative, expressive and enthusiastic.
Informative and enjoyable, many important work issues were covered and widely analysed. The trainer encouraged us to participate, making the training more enjoyable and effective! Ms. Christofi was pleasant, understanding and in her own way made us all participate and express ourselves!
Interesting, practical and helpful. Rich in content and very informative. Scheduled in beautiful space. Presented by experienced passionate trainers who brought us knowledge and useful information. Vasiliki was full of positive energy and I really enjoyed the seminar and I got some useful information about my personal and professional life. Mr. Yiannakis was very contagious. Both trainers were very good.
Very useful, especially in relation to the tangible real examples presented regarding the application of recovery methods. The trainer was really very good. He made the presentation lively and very interesting. All participants were watching carefully and absorbed all the information.
Through this seminar we learned about the definition of thought and action, the change of attitude and the change of perspective. The trainer was very good with a positive aura + energy and very explanatory.
Very good seminar! The main advantage was that the trainer entered immediately in the main subject of the seminar without superfluity.
The seminar helped me a lot on how to collect the outstanding debts from difficult customers. It was really helpful. Also the trainer was very transmittable and listened to all the participants very carefully.
Very an interesting programme. It is an opportunity to learn many methods and implementation of them in practice. The trainers were very good with clear and detailed instructions.
The seminar was very interesting! The trainer was really transmittable and made the seminar clear and understandable!
Excellent seminar. Now I can focus on my weaknesses and enrich them with the techniques I learned today. Ms. Vassiliki with the enthusiastic way she presents, it is impossible not to keep your interest. The seminar was great but also fun and this is due to the trainer who was Excellent!
Very helpful about discovering what is good communication, learned about soft skills and new ways of thinking. There was a lot of practicing. The trainer was young and close to our age and that made thinks more understood. She was very helpful, communicative and passionate with her work.
A beautiful and substantial seminar that shed light on many aspects of the personal and professional formulation of our lives, which sought recognition for the most correct orientation. The trainer was excellent 10/10 !!
An effective and efficient seminar! The personality of trainer was pleasant. The seminar tidied issues that I had in my mind and also by adding more
The seminar was interesting. We got valuable guidance about how to get better with running our office and how to improve of ourselves. Mrs. Christofi was very helpful, always correct and polite and was able to hold out attention constantly – Excellent!
Very structured seminar that aimed at improving our sales techniques. Ms. Christofi was simple and understandable. She encouraged us to actively participate in the seminar.
The seminar was understood and will help me to become even better as a secretary.
You learn how you can become a leader and to face difficulties in your career and in your life
This Programme covered a new perspective around HR that reflects the modern way of managing people and the Company. Very helpful for a new HR professional or Company owner. We learned how to management our employees correctly, how to think properly and how to separate positions for a HR professional. The trainers were both great!
A very constructive seminar that kept the interest unimpaired from beginning to end. Applicable in practice along with knowledge. The trainer was very positive and transmittable.
Educational! I learned how to handle the debtor cases, especially when there is a difficulty to collecting and how to handle them correct and effectively.
Effective and beneficial seminar. There were many helpful points in the seminar. It was clear the theoretical and the practical part of the seminar. It was a very interesting experience for me.
Very constructive and interesting seminar. We learned new ways to serve our customers and ways to increase our sales. The trainers are very good with excellent knowledge of the subject.
Very Good presentation and useful seminar! The trainer was very professional.
Presentation with a way that pulls the attention!
The seminar we attended today was very interesting and very useful especially in the way of managing different people. At the same time, we learned several techniques that we can be applied through proper organization and tactics. The presentation of the material was great through the pleasant and great personality of Mrs. Christofi.
Comprehensive seminar with nice examples. The trainer was amazing and contagious!
The trainer was very pleasant, comprehensible and positive! She made the seminar very interesting and used many practical examples.
A seminar useful for any person who works with other people – a group of people. There were very good and convincing examples. The trainer was very good and passed on his knowledge to us.
Interesting and well-structured seminar with very good atmosphere and positive climate. We deepened our knowledge and there was a debate of positive dialogue. Mr. Mouzouris was experienced, correct and understanding in every part of the presentation.
Very constructive and helpful! Especially the images and the videos helped me a lot in understanding the theory!
It was very useful! Excellent!
Useful application of customer service techniques applicable to real world scenarios. We got new ideas and ways of thinking presented in a quick and convenience way for easy understanding. Mrs. Christofi was confident and charismatic.
Interesting seminar, I met the demands I had on this issue. Transmissivity, pleasant trainer. The theory was always presented with examples and there was communication and dialogue with the participants.
Very good and helpful seminar where we were presented with several examples with photos and videos in order to better understand. The trainer was very good and transmittable.
The seminar was very helpful in increasing productivity with very nice examples. It has given us measurable and effective ways to increase productivity at work. The trainer was very transmittable.
The seminar was very well organized and useful. It gives you the guidelines how to successfully start, plan, and maintain a business
The seminar was very interesting, with enthusiastic attendance by the Trainers. There was structured material in the presentation, referring to examples of everyday life, both in professional and personal life, to assimilate information. The trainer was very good, very contagious, he managed to keep the interest alive throughout the seminar.
Very remarkable programme! It offers useful knowledge on human resource management issues. Also through group activities and realistic examples / exercises made during the seminar, we were given guidelines on how to deal with such incidents. The targeted structure and the excellent knowledge of trainers were the main benefits. Thank you!
Very good and practical seminar! We did in practice an event management (5
It was very good program. Very helpful and I learned many things about Office Management and Effective written and oral communication.
Very informative seminar with very good examples in terms of proper market management. There was proper information, critical thinking development and we were given ideas for better ordering, finding and evaluating suppliers and processes. Mr. Mouzouris is very good and knowledgeable about the subject and the market, very transmittable and well organized!
The seminar was remarkable and very helpful in the improvement of our debt collection way.
The seminar is very interesting, it instructs you fully about the telephone service and customer relationship management. Through the seminar I managed to improve my telephone service and got useful material!
Ms. Vasiliki Christofi was an enthusiastic person full of energy and transmissibility, which made the seminar very interesting and informative. The seminar gave us many tips and tricks on how to handle the client and manage it professionally, calmly and methodically.
A very interesting seminar where we learned a lot of useful information that will help us in our career. The trainer was excellent.
Very helpful seminar! It gives you answers to many problems of everyday life / job.
Very good, pleasant and essential presentation by the trainer. There was practicality of the techniques and the explanation with examples. The trainer was pleasant, smiling and very explanatory.
Very good seminar! It will help me a lot.
Interesting and effective seminar, we have learned effective ways of handling conflicts. The trainer was very communicative and pleasant.
The seminar was very helpful with a good base for guidance of the oral and written communication the trainers was experienced with a good knowledge of the subject and very positive person.
It was an excellent seminar, very useful for our industry. Very useful for our performance in our work, but also in our personal life. The trainer was very good.
It provided us with extra knowledge in order to use it in practice and to perform more effectively.
It was perfect… We gained a lot of useful knowledge from an excellent trainer!
The way of teaching facilitated people who do not have academic knowledge on Human Resource Management. Interesting topics with easy practice.
Interesting, rich with very important information about Effective Office Management. Rich in quality information with active participation of all participants. The trainer was very good, knowledgeable, positive and very contagious.
Enlightening and helpful seminar which enabled us to update our writing and verbal skills. The trainer was very pleasant!
Very good trainer! Excellent seminar!
A great seminar based on current data with methods of management and problem solving. It contained rich material with several examples and helped us a lot in Critical Thinking. The trainer is a studied, smart and experienced person who presented examples through the experience and years of service in his profession.
It was a very nice seminar, which offered us ways to deal with difficult clients through effective examples, ideas and suggestions. The trainer was Perfect!! Full of energy!!
The seminar was effective, concise and informative. It analysed in an enlightening way how to deal with disagreements and that how anyone can face the quarrels in the workplace. The trainer has solved our all our questions and gave us solutions.
A very useful seminar that would help me in the field of my work, it was very organized presentation.
The seminar was very targeted and productive. There were too many empirical examples that helped to understand. Very good and professional the trainer.
Excellent!!! Simple and understandable. Very good presentation method by Mr Mouzouris.
Pleasant and enjoyable seminar which gave us useful tips that can be used in our workplace. The time passed pleasantly and constructively through the presentation of Vassiliki. Vassiliki is very happy, positive, communicative and transmits her knowledge happily.
Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.
The seminar has been a truly transformative in many levels. Inspiring towards and engaging to the level of not wanting to miss a moment. Excellent! We learned about inner information, development towards becoming better and inspiring into wanting the right things. Mr. Mouzouris was Excellent! Very engaging and effective!
We have learned ways to improve customer service. Very explanatory seminar containing exercises and role playing. Very good trainer.
This seminar is very helpful in psychology issues for each individual person. Through this I found solutions that could change the negative into positive energy in my workplace. The trainer is very active, communicative and very knowledgeable about the subject.
The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills
The programme was amazing, interesting and very educational! There was a structured programme in a very nice venue. Mr. Mouzouris was very transmittable. I attended other seminars with him. I like him as he is an illustrative person and supporting everything he says with examples.
The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.
The seminar was informative, comprehensible and pleasantly presented. We learned service techniques, keywords and alternative phrases that help the customer’s psychology.
The seminar was very fruitful and pleasant. The advantages of the seminar were the few people, the quiet area and the Positive Vasiliki.
Very good. We had good material and a beautiful presentation. The environment was positive and pleasant. There was a pleasant discussion among all. Ms. Christofi was very efficient with nice discussions and exercises.
An interesting and constructive seminar which enriched our knowledge and skills. The trainer was very good.
Perfect seminar! There was information and reminders on sales techniques. I give 10/10 to the trainer!
Excellent trainer who kept our interest throughout the seminar!
Through this seminar we learned many things about how to manage conflicts that made us change our way of thinking. The trainer was excellent and transmittable!
The trainer was really transmittable! The seminar gave me satisfactory material that is going to help in the future.
Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.
Clear and effective seminar!
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