(Greek) 7 Common Crisis Communication Management Mistakes – What to Avoid
This article is offered in Greek Language
This article is offered in Greek Language
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The program was very interesting. My knowledge is enriched and I apply them to my workplace. The trainers have great knowledge and are really transmittable. The program is of the best I have attended.
We learned how to avoid disagreements using a nicer and more beautiful way and how to respect the perception of others whether we agree or not. There were many case studies and participation from all. The trainer was very good, enthusiastic and transmittable.
Productive, entertaining, training seminar with discussion and examples from everyday life. The trainer was very knowledgeable about the subject.
Psychological empowerment for stress management. The trainer was communicative, full of positive energy and transmitability.
A very constructive and targeted seminar with the right guidelines. We received the necessary knowledge about the subject. We have learned new methods that help the most in vocational training and education. The trainer was contagious and fully mastered and experienced in the subject.
A seminar useful for any person who works with other people – a group of people. There were very good and convincing examples. The trainer was very good and passed on his knowledge to us.
The best programme, it covers everything. There was organization and the trainer was very remarkable and professional. Transmitting person, fully trained. Vasiliki is one of the best trainers I have met so far.
Very good seminar!
The seminar is very interesting and satisfactorily covers modern practices used in market segments for product / supply and process options. Mr. Mouzouris was fully informed about the content of the seminar which became more understandable through the examples he presented to us.
The seminar covered very interesting subjects
I have attended several seminars, but I did not expect that by the way the trainer presented I would take the initiative and speak on my own. It was just perfect!
Very helpful seminar in which there was discussion between all participants and were given many examples of proper dealing of various situations. Vasiliki was Excellent and willing to answer all questions.
From this seminar I got help in managing my committee. There was conversation and ways of how to better address people. Very good Mrs. Christofi with correct solutions to problems and good transmissibility.
Excellent, Incredibly helpful with positive messages and better customization of tasks for secretaries. The trainer was very good.
Very good seminar! The main advantage was that the trainer entered immediately in the main subject of the seminar without superfluity.
The seminar was very interesting, I already feel that from tomorrow I will start to change many things in my character and in how to deal with others on a professional and personal level. The trainer was impeccable and honest! Personally, I was satisfied with her and her presentation!
Excellent seminar. Teaching knowledge on the subject. Very contagious, excellent trainer.
Improvement of communication, behavior, understanding and problem solving.
Descriptive seminar! Excellent Seminar!
The seminar was rich of content and on the point. We identified the origin of issues and how to deal with them effectively. The trainer was excellent and proficient on the subject.
Very useful, it helps to understand the meaning and mechanism of Marketing. Very good trainer!!!
I consider that this is one of the few seminars / programmes I have participated and gained knowledge on a theoretical level. There were exercises, case studies and discussions that could help me apply what I learned. The trainer was very good at communicating through examples, which helped us to retain the information / knowledge we acquired.
Interesting, effective and timely seminar! The trainer was an expert of the object and the material is very good.
Structured, alive, useful and useful seminar for practical and professional improvement. I have no words for the trainer!! She was alive, contagious and aware of the subject very well!
Effective in terms of applying what has been said in sales. The trainer was very good. My approach as a traditional sales woman was overthrown.
The seminar was pretty clear with a trainer full of energy and knowledge about the subject taught. The direct communication of the trainer stood out .
Very helpful seminar! Clear and constructive. The trainer was very good!
It is a seminar based on real facts and smart tips that help both in personal and professional careers to become better. We learned a lot of things we can do in our work to be better and more helpful. Ms. Vassiliki is a very happy and positive person who communicate right what she wants to present to you. She is a right professional !!!
Simple, comprehensive and effective seminar! Excellent trainer!
The seminar was very interesting, with enthusiastic attendance by the Trainers. There was structured material in the presentation, referring to examples of everyday life, both in professional and personal life, to assimilate information. The trainer was very good, very contagious, he managed to keep the interest alive throughout the seminar.
Very interesting and comprehensive seminar. The trainer used many practical examples for a full understanding of the material.
An interesting seminar with very useful tips for successful sales. The trainer was very good and that is why I had attended a seminar again with Mr. Mouzouris.
Very Pleasant Programme! It helped me personally to put my personal goals and try to implement them respecting the timetables that I have specified. I have learned to use what I have been taught regarding office management, communication as well as how to manage conflicts and disagreements in my workplace. Thanks to both instructors for the time spent and the patience they showed.
We have learned the right way of thinking in order to sale our products with the correctly. There was discussion, dialogues and more theory. The trainer was very nice, contagious, happy, with politeness and passion on her tasks.
The seminar was delivered in efficient, professional and easy manner. The trainer was very professional and efficient.
Very interesting and effective seminar. We learned ways to handle the debtor’s excuses. The trainer was great.
Very comprehensive and helpful seminar with examples from our daily routine. It was interactive and there was dialogue with all the participants. Ms. Christofi was excellent, enthusiastic and very approachable.
Comprehensive, detailed and very helpful seminar! Excellent! It covered many communication subjects and Vasiliki was very transmittable and always ready to answer all questions.
You learn how you can become a leader and to face difficulties in your career and in your life
Very clear, well prepared seminar that made me understand what ISO 9001 is. Due to the functional number of participants (not very big) the dialogue was even more effective. Very good trainer!
It helped me understand better myself and where I have the capabilities to improve myself without changing who I am. I learnt new things, I learnt how to improve myself and have a peaceful day/life.
Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
The subjects of the seminar were appropriate and covered all my needs. The trainer was organized and prepared, expressed himself clearly and created a pleasant atmosphere.
Excellent presentation from the trainer.
Seminar with many examples that offer an advantage of transmissibility. There were many points that created the need for us to work on specific things. The trainer was direct, read, friendly, with nice examples that created a sense of freedom at our expression.
Productive and pleasant. It has improved my understanding of how to handle customers by phone. There was a nice atmosphere, it was understandable, and it was very engaging.
The seminar was very helpful and comprehensive with several examples. It favoured our conversation and our personal questions. There was discussion, rich content, many cases were analyzed, presentation material was given, and experiential workshop character through the study of specific cases. The trainer was a very accessible, cheerful personality, with dedication. Exceptional!
The seminar was interesting. We got valuable guidance about how to get better with running our office and how to improve of ourselves. Mrs. Christofi was very helpful, always correct and polite and was able to hold out attention constantly – Excellent!
Very useful seminar! We learned how to approach debtors and to achieve our goal without insult or annoy them.
The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills
From this program I received rich information on dealing with practical, everyday issues. Experienced and very knowledgeable about the subject, the trainer is contagious and keeps the interested of the audience. I would certainly participate in another seminar with Mr. Mouzouris.
A very interesting seminar, with clear content that can be useful to everyone. The trainer was pleasant and approachable.
Very helpful seminar from which we enriched our knowledge for the perfect written communication. The trainer was very good.
A lot of helpful and interesting information were given at the seminar. The trainers were very experienced and educated.
Very interesting. We were given solutions / suggestions on many issues that concern our everyday life, both at a professional and personal level. There were many examples to get a better understanding of the subject. Both trainers were very contagious .
Very informative training on how to handle clients anger during service. We learned that it is necessary to love our job and to serve customers with courtesy and good mood. Ms. Vasiliki is well trained and conveyed her knowledge to us with a lot of positivity and the seminar became even more interesting.
Constructive Seminar, very well organized and very helpful.
Just to the point!! Very good seminar and excellent trainer!
The trainer’s teaching methods were very good. She was also very transmittable.
The seminar was very helpful, we learned a lot of new words that will help us in the future. The trainer was very motivated, had energy and Passion!
Very interesting, fresh, alert and easy to follow seminar. The subject of it was something that we face in our daily life. Vasiliki was very friendly, pleasant, clear speaking and enthusiastic!
Interesting seminar and to the point! It helped me to remember some basic principles. Several examples have been given, which helps to better understand. The trainer was enthusiastic and contagious.
The transmissibility of the trainer it can’t be described!!
Live seminar with many examples, very good trainer.
I am glad that so young people can train older people than them. The seminar makes you try and not surrender as hard as it may be
Very helpful seminar where we were given various effective ways to manage the needs of each Company. We also learned new and correct ways of written and oral communication. Ms. Christofi was Excellent and immediate.
The seminar was extremely productive and interesting. Vasiliki was wonderful and developed all the material perfectly!
Very interesting and constructive seminar that taught us to how to serve our customers better and especially the demanding and angry customers. Ms. Christofi was very good and helpful.
Through this seminar we learned how to review some of our habits. 1 give 5 Stars to the trainer she was amazing.
Helpful, motivational seminar that helps you improve yourself. We received detailed information that were very well explained and examples that helped us understand better the material. The Trainer was Excellent!
Rich seminar where we received important advises on conflict management. There was an active participation of all participants. We were also given case studies in teamwork. Mrs. Vasiliki was very good, full of energy and aware of the subject she was presenting.
Helping seminar with practical examples and techniques. We had the opportunity to discuss specific examples of the participants.
Very good seminar! The trainer was very transmittable, gave us personalized advice and deepened on the needs of each participant individually.
I really enjoyed the Human Resources Management Programme! It is something I will never regret that I attended. I began to apply several information I learned in my daily work and life. For the trainer what to say, just excellent…. Only advantages I found in this Programme….
Very interesting. There was vitality and everyone was involved. It helped me to identify my weaknesses in dealing with difficult clients and gave me guidance on how to deal with them better by using the right words / phrases. A highly experienced trainer, she knew perfectly her subject and could convey what she needed.
The seminar was excellent and its content very well organized. Examples were presented that we face in our daily lives and we were given multiple alternative ways of handling. The trainer was an enthusiastic communicator and a connoisseur of the subject.
Effective seminar on Conflict Management in the workplace. It was very practical, and we were presented with substantial and real examples. The trainer was knowledgeable about the subject and answered all our questions on the subject.
The seminar was informative, productive and provided useful tools and techniques for sales. The trainer was excellent.
Very helpful seminar, we were given techniques and examples that can help me a lot in my work. We received new and correct techniques for dealing with reactions and correct thinking in cases of conflicts in the workplace. The trainer was very good and owned the subject. She was transmittable and gave us real examples. Vasiliki was very friendly and with a pleasant presence throughout the seminar.
This Programme covered a new perspective around HR that reflects the modern way of managing people and the Company. Very helpful for a new HR professional or Company owner. We learned how to management our employees correctly, how to think properly and how to separate positions for a HR professional. The trainers were both great!
The programme was very enlightening with clear topics and very good communication. Vasiliki is excellent at what she does, she can easily transfer her knowledge and keeping us focus on the subject at all time.
It was a very interesting and helpful seminar! Very practical as the trainer was actually using real life examples and case studies.
Very interesting seminar, our knowledge was enriched about the correct service to customer/ colleagues / directors. It helped us improved as secretaries.
The seminar largely covers modern methods of developing a supplies and purchasing department by providing tools that can be adapted to identify and improve processes / operations. The advantage of the seminar the trainer knowledge who can transfer the theoretical concepts / management methods to examples / practices.
Very good seminar, educational and excellent way of teaching. The trainer was Excellent!
Perfectly designed and very careful to the presentation. It was simple in lecture and easy to understand. The trainer of the seminar was an expert and very transmittable.
Very important and efficient to in order for us to conceive and achieve our goals. It was something important that it has been done long time ago. Correct and changed thinking about the business. Change of attitude and clearer aim we must have. The trainer was excellent, very reasonable and successful in his advice!
Such a useful seminar that it should be mandatory in all workplaces. The trainer was excellent and very transmissible.
Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!
Impressive seminar! Excellent trainer!
A very helpful and informative programme for people involved in leadership / human resources management. Comprehensive and simply worded. Structured in a very informative way for the participants. Mr. Mouzouris presentation was very good, understandable and in a way that kept our interest at a high level.
Very interesting seminar! The trainer managed to keep my attention throughout the duration of the seminar. She made me realize some of the mistakes that I make in communication and ways to fix them.
The seminar was very helpful with a good base for guidance of the oral and written communication the trainers was experienced with a good knowledge of the subject and very positive person.
Very interesting, original and positive seminar. It has to do with the psychology of people that is being treated in our body.
Very helpful seminar on how to handle difficult debt collections effectively. The seminar was held in a pleasant environment and we learned how to improve our work and behavior. The trainer was remarkable with communicability and pleasant personality. He explained everything to us.
Very good seminar with interesting content. We saw practical examples beyond the theoretical part. The trainer using simple words rather than complex terminologies managed to transmit knowledge.
The seminar was very interesting and constructive. We learned many positive words that can be used in our everyday life. Mrs. Christofi was excellent.
Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best!!
Informative and helpful seminar, we got useful advice and practical methods for skills development. The trainer was very positive and passionate about her job!
This seminar was trying to focus on being more confident in verbal and written communication. Furthermore, there are some interesting information when dealing with angry customers, information about negative words and in general how to be more communicative. Mrs. Christofi was Perfetto!!!!
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