Articles by Vasiliki Christofi

Traditional Sales Techniques are now Obsolete!

persuasion techniques

Persuasion is vital to achieving great results and is not about promoting products to customers, but about understanding their needs and presenting solutions that really address their “pain points”.

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Stop blaming the Pandemic for your Bad or Indifferent Customer Service

bad customer service during covid

The truth is that the pandemic has highlighted that the way and methods that many companies/organizations are using to serve customers is bad and that they have long since moved away from impeccable or even basic customer service.

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Professional: What is required

professionalism

Professionalism is what is required from all of us in all professions regardless of position, and it is what often comes and negatively affects our professional life and we end up having undesirable results.

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4 Things You Do on Social Networks That Negatively Affect You

4 mistakes on social networks

Social networks are part of our lives, as it is an excellent communication channel that we can use for us or against us. Everything we post conveys messages and shapes our image or the company’s we work for.

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5 Conflict Resolution Steps for Superiors

5 Conflict Resolution Steps for Superiors

Conflicts in the workplace are nowadays a daily occurrence and for this very reason it is necessary to have a structured process/strategy about conflict resolution by superiors and human resources department.

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4 Steps to have Positive Energy

4 steps to have positive energy

The energy that each person has is special, but we have learned to separate it between negative and positive energy.

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Get Rid of Bad Habits in the Workplace

bad habits workplace

Creating a daily habit is the easiest thing to do but at the same time it is extremely difficult to get rid of it!

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Procrastination: How to change it

procastination

Procrastination is now a daily occurrence, both on professionally and personal level and we use it in order to better manage our time.

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5 Signs Showing that the Customer is not Satisfied

unsatisfied customer

Are your customers satisfied or not?

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The 4 communication mistakes during The Telephone Communication and how to Change them

telephone communication mistakes eng

Undoubtedly, telephone communication is the most popular and necessary communication method for all businesses.

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