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9:00 am: Live Online Training – Problem Solving – Αποτελεσματική Διαχείριση και Επίλυση Προβλημάτων – |
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12021 04 01
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22021 04 02
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62021 04 06
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3:30 pm: Mini Series 4 - 5 Τρόποι για να αυξήσετε την Προσαρμοστικότητα σας – |
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8:45 am: Σεμινάριο Λευκωσία – Ανάπτυξη Ικανοτήτων για πωλήσεις και πρόσθετες πωλήσεις (Up-selling) – |
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192021 04 19
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10:00 am: Live Online Training - Επαγγελματική Συμπεριφορά: Πως την Διαμορφώνουμε και την Επικοινωνούμε - Professional Βehaviour Conduct – |
8:45 am: Σεμινάριο Λευκωσία – Ανάπτυξη Ικανοτήτων για πωλήσεις και πρόσθετες πωλήσεις (Up-selling) – |
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Very informative seminar. We learned how to manage our time properly and to handle the complaints effectively.
Remarkably interesting seminar where you understand how to contribute to the changes that will be made in your workplace. We learned about self-confidence, we got ideas about how to be organized and in addition we learned about attitudes behavior. The trainer was very friendly and transmittable.
The seminar was very helpful in increasing productivity with very nice examples. It has given us measurable and effective ways to increase productivity at work. The trainer was very transmittable.
Practical seminar with many examples! Very useful!
Very interesting seminar! We were given very helpful advice immediately applicable to any type of business
Excellent practical seminar where we got very useful knowledge that can be applied in everyday life. There was participation and discussion by all the participants. The trainer was Excellent!!!
Very pleasant! But above all it was very constructive, informative and educational! You become addicted to Mr Mouzouris and you do not want other trainers!
The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with our customers through its transmissibility.
Mrs. Vasiliki Christofi is a perfect and excellent person. No doubt about her qualifications and her duties assigned to her. BIG congratulations and all the best!!
Very useful seminar from which I got information that can directly help me and my team. The trainer was very transmittable and knowledgeable about the subject.
A constructive, enjoyable and interesting seminar where there was an exchange of experiences and all our questions were answered. Vasiliki was perfect and had excellent communication with all participants.
Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.
An important, useful and educational training. Very understanding and gave us new keywords.
Very good seminar with useful information for several areas of human relations and very good material which is very useful. The trainer was very good, through her attitude and the choice of her expressions she made us feel very comfortable and we want to know everything!
Through this seminar we learned about the definition of thought and action, the change of attitude and the change of perspective. The trainer was very good with a positive aura + energy and very explanatory.
I believe that the programme in its entirety was very well structured. It has enriched me with too much knowledge and I am sure that it has enhanced my skills both personally and professionally. The two trainers of the programme are very well trained and very transmittable. I can confidently say that I will return to my company with more appetite and desire to work and to offer with all these I gained from the programme. Finally I feel happy that I was able to take part in the programme because … Read more
This training was very helpful in order to begin seeing things more positive and being able to handle negative situations. Vasiliki is a very positive and contagious person.
Comprehensive and very useful seminar! The key features of marketing in five hours. Food for thought and creating curiosity for further research in the topics covered.
Constructive seminar with guidance on the correct way of communication / collection of debts. The trainer was very good and helpful.
Constructive seminar! I gained many new skills from a very transmittable and positive trainer. Her methods kept our interest throughout the seminar.
We learned about the basic knowledge / techniques of secretarial staff. The advantages of the seminar are that it has shown us how important the role of the secretarial staff is. The secretary is the image of every business. We have been given useful material, which can improve the quality of our work and our daily lives. Vasiliki was very helpful and contagious. She was kind with nice energy. I will make sure to attend other seminars that interest me with Vassiliki!
Mr Yiannakis Mouzouris is a natural! He has the ability to extract inner talents that were either untapped or trapped inside. He is insistent that one’s abilities far outweigh individual limitations. Mr Yiannakis is insightful and has fun while guiding you to self-motivation…and with that motivation, you will do things that you thought were either long gone or impossible…you will shine! Mr Yiannakis powerful communication skills, teaching facility, zeal, and dedication have empowered me in my… Read more
Excellent seminar! Advantage of the seminar was that you could ask for anything that may concern you for your own domain, so that you helped.
Very useful seminar consisting of a group of different ages and experiences. There were useful discussions. It was very positive and our trainer asked us some useful questions. She was very transmittable and positive as a person.
An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!
The seminar was perfect. We learned many new words and phrases for better written communication. The trainer was excellent.
Interesting and comprehensive seminar. It contains many practical examples, persuasion techniques, and very interesting material!
Very helpful training for anger management, now I can see different situations from a different perspective! Vasiliki was very good, helpful, full of positive energy and gave us many examples.
A full seminar with analysed presentations. The trainer was pleasant, simple, very understandable and contagious. She presented many examples that each one of us can use.
Dear Mr Mouzouris, I would like to thank you for your excellent presentation to our today short training “workshop” on the issue of the Personnel Evaluation System purpose and objectives. With a vivid, practical, documented way and with full respect for the dialogue, you have, in my point of view, fully met the expectations of the participants. PS: Thank you also from the colleagues of Personnel & Administration Department for organizing this useful educational activity.
This seminar taught us how to approach customers to get the best repayments possible. We also learned how to understand the psychology of the customer and the proper management of outstanding debt collection. The trainer was very communicative and direct.
A very helpful seminar in order to be able to handle your anger. Immediate and in-depth implementation with real life case studies. The trainer was excellent!
Very helpful and supportive programme for every person who haw management responsibilities. The trainers were communicative, expressive and enthusiastic.
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
A thorough, fully-fledged seminar on all the skills and ways of developing modern methods with many examples. The advantage of the seminar was Mrs. Vasiliki who was a professional and a positive person.
Useful seminar on understanding the procedures applied in ISO, for proper organization and structure. The trainer was very good and very transmittable.
The seminar was well organized and comprehensive. The trainer was well aware of the subject and had detailed discussions with the participants.
Very helpful and interesting seminar. It did not leave you the chance to lose any detail. I’ve learned interesting techniques of how to manage situations and I met interesting people. Ms. Vassiliki is a very positive person who presented and supported what she was saying, so we could understand them better. She is very contagious and well-spoken, she was descriptive and gave us many examples!!!
I really enjoyed the Human Resources Management Programme! It is something I will never regret that I attended. I began to apply several information I learned in my daily work and life. For the trainer what to say, just excellent…. Only advantages I found in this Programme….
A “MUST” seminar for business that have to deal with the full meaning of Customer Care
There was customer relationship enhancement. Traced deficiencies in written and verbal communication. Also learned the latest trends in effective communication.
SMART!! Through this seminar I learned new methods of approaching customers. The basic condition is POSITIVITY! The trainer was truly knowledgeable about the subject and a pleasant personality.
Comprehensive, detailed and very helpful seminar! Excellent! It covered many communication subjects and Vasiliki was very transmittable and always ready to answer all questions.
Excellent seminar! Very interesting! I have learned how to transform negative energy into positive.
The seminar was excellent. Personally, I also got efforts for my work, present and future, but also for life in general. I believe that what we have learned today is useful for various situations in our lives. The trainer was the main advantage of the seminar, she was excellent. Direct, communicative, with tremendous knowledge, straight to the point. Excellent in the transmission of knowledge and I am very happy that I have participated in her seminar.
Through the application of seminar material, I believe that you can apply it to your personal life as well.
The advantages were too many, but I think the main thing is the registration at a later stage to the Organization in UK, that is in itself a goal for me.
Very helpful seminar! It gives you answers to many problems of everyday life / job.
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
The Knowledge that was transmitted through the program is incredibly useful for those who want to become more efficient and useful in their work. It is worth attending this program.
Targeted seminar on skills and practical examples. There was also practical guidance. Mr. Mouzouris was excellent, contagious, with tonal variations to gain attention.
Clear and effective seminar!
A very useful and pleasant seminar that I received useful information related to my job. Mrs. Vasiliki was very detailed, pleasant and dative.
The seminar was very helpful in expanding our knowledge but also to be able to suggest to our company ways that can simplify situations and save time. During the seminar there was a discussion between everyone, and all our questions were answered. Mr. Yiannakis is very efficient and with his knowledge he helped us to better understand purchasing and the perception of purchasing methods and suppliers.
Efficient and useful seminar. The trainer was perfect! So creative, vivid and made such a beautiful atmosphere! Congratulations!
The seminar was very informative and made for a variety of industries. There was a friendly approach, it was not boring, and examples were presented through personal experience. The trainer was excellent, positive, functional, communicative and gives her attention to everyone.
Live seminar with many examples, very good trainer.
Successfully constructive, comprehensive. It satisfied my demands. Implementation at a personal and professional level and improvement of the way of dealing. Ms. Christofi is an excellent person, a remarkable scientist, a positive, pleasant, contagious, and communicative with excellent training.
Excellent! There was very good communication with Ms. Vassiliki who was willing to suggest solutions to our various issues and the material presented was very good.
It encourages you to see and hear the other person’s position before you speak or make decisions. Most of what was explained to us is applicable. Gaining knowledge for better staff management. The trainer was very transmitable!! A very pleasant presence radiates its positive energy.
Excellent seminar with many practical examples.
Mr. Giannakis, hello. I am Christos by UMAR and I was in the seminar today. I came in very bad mood, as I went to previous seminars, but your way, your transmissibility, your mood and your knowledge made me want the seminar to keep going. With such people like you, Cyprus has a future. Congratulations!
The trainer was really transmittable! The seminar gave me satisfactory material that is going to help in the future.
Incredibly good seminar, where we learned details and secrets of communication that we did not know. The trainer was very good.
Very good seminar! We gained many practical skills.
Interesting seminar that make you think differently your every day. We were given functional and practical tools. The trainer was well aware of the material and very transmittable.
Very efficient, I believe that I gained a high educational skills on the topic. Excellent trainer, he knows the subject. He used very good examples on various subjects.
Mr Yiannakis Mouzouris has taught us many new things
Very good and constructive seminar!
Very constructive and informative seminar! It will help me a lot.
Interesting seminar! We gained new knowledge and skills regarding the clients anger management.
Very pleasant seminar with real examples. Vasilki was very transmittable.
Excellent seminar with clear examples
The seminar was very helpful, detailed as it should be, and the presentation was very good. We learned how the purchasing departments work, how they are related to the other departments and how to set and achieve goals per person / department. The trainer was very good and transmittable.
Interesting seminar with rich material. There was a discussion among all participants and a solution to all the questions. The trainer was very well aware of the subject with a very pleasant personality! Well done!
Very interesting seminar! We learned how someone can recognize the sources of stress and practical ways to deal with it.
The seminar was very constructive. I developed better communication skills and I even socialized. Very good and pleasant environment.
Educational and informative seminar. We learned the right ways of how to manage situations as a personal assistant. The trainer was Excellent!
Important information regarding relations with superiors and subordinates. Very good Information regarding the organization.
Very informative seminar which gave us several solutions on how to handle difficult customers. The trainer was very informative.
A very helpful seminar which is not refers only to the mistakes and weaknesses we have but also gives us alternative and immediately applicable solutions. The trainer was wonderful, direct and pleasant.
Very structured seminar that aimed at improving our sales techniques. Ms. Christofi was simple and understandable. She encouraged us to actively participate in the seminar.
We have learned how to deal with different conflict situations, first we must listen and then act! The trainer was very good and positive on the subject.
We learned how to be more responsible, how to organize ourselves and the team, how to be more communicative about the goals and how to manage new crisis. We had a lot of exercises and learned new words. The trainer was very good and passionate with his job.
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
Very constructive Seminar, we learned ways to receive outstanding debts that I have never thought of. Mr. Yiannakis is an excellent trainer.
Very constructive seminar on how to solve problems at work and not only! Excellent Mrs. Christofi.
We have learned many practices on how to handle ourselves and other and how to activate the parasympathetic system. Vasiliki is well aware of the subject and gave us a lot of example from our daily routine.
With one word…Vivid! Congratulations!
Very educational seminar where we learned how to respond with diplomacy in various situations. The trainer was excellent!
We learned how important customer communication is. The trainer was extremely good.
Very useful seminar for those who want to improve their skills and learn something more that will surely be useful in their professional field. I believe that everyone participating in the seminar can understand that the position of Office Manager is crucial and due to its practical nature it has been possible to strengthen and improve our skills. Ms. Christofi was very informative. She inspires confidence and it seemed that she is aware of the subject she taught us. Also through case studies it… Read more
This seminar was what I needed, some additional “keys” to the sales coaching topic. All the information we got was very useful and interesting. The instructor was very capable, aware of the issue and kept our interest constantly.
Very helpful seminar with modern methods and new techniques for reaching out to clients. Great trainer!
Interesting, rich with very important information about Effective Office Management. Rich in quality information with active participation of all participants. The trainer was very good, knowledgeable, positive and very contagious.
Very good seminar. I had a completely different view of sales. After attending the seminar, I understood and learned a lot through persuasion techniques in sales. Ms. Christofi is wonderful, Well done!
Very good seminar and very helpful not only for business but also in personal sector. The trainer Mrs Christofi was very good, transmittable and helpful.
Constructive seminar and very essential!
The seminar was very interesting! The trainer was really transmittable and made the seminar clear and understandable!
Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
Leading professional training and management consulting firm based in Limassol, Cyprus.
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