Chrysovalanti Demetriou, Cyprus Global Logistics
A constructive seminar and very helpful in understanding and using the methods for collecting outstanding debts. We have learned ways of how to deal and manage bad customer behaviors.
A constructive seminar and very helpful in understanding and using the methods for collecting outstanding debts. We have learned ways of how to deal and manage bad customer behaviors.
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Comprehensive and well-developed seminar that will help me a lot. The main advantage of this seminar was the great analysis of the subject.
Guiding and very informative seminar! It gave us the tools to implement in practice the collection techniques.
A very helpful and explanatory programme. It made me understand and set my main goals and highlight the important ones. The trainers were very explanatory and gave us many examples. Always willing to listen to us and answer questions.
I really enjoyed the seminar. I now aim at using all the tools and knowledge I gained so as to be able to free up my confidence.
Very good seminar! The trainer was full of energy and positivity.
Very pleasant! But above all it was very constructive, informative and educational! You become addicted to Mr Mouzouris and you do not want other trainers!
Interesting and very useful seminar for both business and personal purposes. Through this seminar we gained confidence and learned ways to deal with emotions and situations. The trainer was very explanatory and gave us many examples.
A beautiful and substantial seminar that shed light on many aspects of the personal and professional formulation of our lives, which sought recognition for the most correct orientation. The trainer was excellent 10/10 !!
From the first 5 minutes I realized how remarkable and interesting the seminar will be and indeed it was of a high level with multifaceted and important knowledge that was transferred to us with excellent transmit-ability and accuracy by Ms. Christofi.
The seminar was very useful, constructive and interactive. The trainer was very good.
A very educational seminar for my personal life and the workplace. I got the efforts on how to deal with different situations. Mrs. Christofi was perfect.
The seminar was effective and we learned how to think differently and more positively. Vasiliki was very good at presenting the seminar and with her own way she made it easy for us to understand everything. A very positive and happy person.
The seminar was informative, productive and provided useful tools and techniques for sales. The trainer was excellent.
Excellent Seminar! We gained important negotiation skills.
The programme was very enlightening with clear topics and very good communication. Vasiliki is excellent at what she does, she can easily transfer her knowledge and keeping us focus on the subject at all time.
The seminar was great! It helped me recognize my mistakes and work on them in order to improve myself. I gained confidence and the right bases to improve my personality.
The seminar was very fruitful and pleasant. The advantages of the seminar were the few people, the quiet area and the Positive Vasiliki.
A detailed and interesting seminar where we learned the right ways to deal with ourselves and others. Ms. Vasiliki was very pleasant and with positive energy!
An excellent seminar with a very good subject. The main advantages were the teamwork that resulted in the effective exchange of views, rich examples and the way of teaching from the excellent trainer Mr Yiannakis Mouzouris.
Very informing program with training around the field of HR with simple and understandable examples. Both trainers are excellent.
Very practical and interesting seminar! Excellent trainer!
Every person’s way of thinking depends on their perception. Through this seminar we learned how to deal with the difficult times of our everyday life with diplomacy. Ms. Vasiliki was aware of the subject and with very transmittable.
We learned about conflict management with many examples in a comfortable environment. Ms. Christofi is well trained and presented the seminar with many examples without stress. Excellent in explaining the various problems and charismatic in peace.
Very interesting. There was vitality and everyone was involved. It helped me to identify my weaknesses in dealing with difficult clients and gave me guidance on how to deal with them better by using the right words / phrases. A highly experienced trainer, she knew perfectly her subject and could convey what she needed.
The seminar has many good and clever ideas. We gained useful skills to cope with the demands of our workplace.
It was a very interesting seminar and offered small useful techniques for serving demanding customers but also in general for the correct and more professional approach of all the customers with whom we come in contact. The trainer was interactive, participatory and Excellent.
Acquisition of knowledge, confidence, leadership skills, and development of relationships between stakeholders.
There was teamwork at the seminar. It was raised emphasis in verbal and written communication in professional way. We have learned positive words and how to write correctly with confidence. Practical and easy ways to communicate with customers over the phone. The trainer was excellent!
The best seminar! We learned many interesting and practical ways of how to improve our work and even our personal life. Ms. Christofi was lovingly, concise, polite and very good in her presentation.
Very helpful, a specialized seminar that encourages everyone individually to develop in their professional and personal place. We shared ideas that will help us develop our thinking, expression, confidence and extroversion to improve our communication skills. Ms. Christofi was very transmittable, pleasant and well-informed on the subject of the seminar.
Very comprehensive seminar and with easy and practical tips that are applied immediately. The trainer was Amazing!
Interesting and effective seminar, we have learned effective ways of handling conflicts. The trainer was very communicative and pleasant.
Very interesting programme that offered me additional expansion from my occupation field.
The seminar was amazing, very good and pleasant. I have learned new ways to empower my self-confidence. Mrs Christofi was amazing!
Excellent Seminar! Very helpful with clear advice. The trainer was very transmittable.
The seminar was very helpful and constructive for our character and work. There was analysis and development for the excellent management of the office with enough material and case studies where it was very helpful. Remarkable trainers with experience and with a pleasant transmissibility of their knowledge.
It was a really helpful seminar and I was felt pleased that we participated as a company. We got new ideas and methods that we will use to improve our job and the company. The trainer was excellent, all the examples he presented were at the point to understand the meaning.
Very constructive and pleasant seminar. The trainer was Excellent.
Informative and constructive seminar!
Constructive! I reviewed some things and set my goals. I will do my best to be good in my personal and professional life in order to perform better. I consider the fact that I left with a smile and positive thinking to be an advantage of the seminar. Everything can be done, and everything depends on us and only us. Vasiliki is a pleasant and transmittable person who makes you listen to her and pay attention to what she says. With her smile and humour, she kept us company in this two-day seminar … Read more
Very good seminar! It taught us practical ways of anger management and put me into the process to use them in my everyday life.
Well organised and very well presented seminar! We really learnt how to build a Business Plan step by step.
Excellent Seminar! Through this you become better and understand your customer’s requirements. Ms. Vasiliki was wonderful! She presented the seminar in such a way that you were not bored.
The trainer was very good and very transmittable! Excellent seminar in its entirety!
The Programme was very interesting and had many practical examples of everything we learnt. Very useful seminar and enables us to obtain the Certificate of the Institute of Leadership and Management, UK.
The programme contained a very satisfactory material and expanded a wide range around the area of Human Resources. The trainers have the necessary knowledge on the subject and a properly organized material.
Very Interesting and it has served its purposes. It gave me everything that I wanted to take.
Attentive seminar by an excellent trainer who knows how to raise interest of participants
Very Good presentation and useful seminar! The trainer was very professional.
Within a day we learned a lot, specifically about the way people think and deal. Vasiliki was Excellent! She kept my interest throughout the seminar.
It was very helpful seminar especially for participants who work in large companies. It can help any business, especially now that we are in a period of crisis, to increase our clientele. The trainer used many practical examples.
Very helpful seminar where we were given various effective ways to manage the needs of each Company. We also learned new and correct ways of written and oral communication. Ms. Christofi was Excellent and immediate.
Very constructive and more specific, the reference to various examples as well as some samples (templates) which have been shared during the Seminar was important. The trainer was very good and interactive.
Excellent seminar! We really learned how to communicate seamlessly in writing word with clients and partners!
Very helpful seminar with rich content. We developed the skills of staff evaluation and communication with colleagues, subordinates and supervisors. The trainer was very demonstrative and very transmittable.
In depth analysis of every aspect when it comes to HR Management. It was a face to face engagement that helped us for the better understanding of the seminar. Mr. Mouzouris knowledge on the subject was excellent and he gave us many real examples that applies in many companies.
Perfect seminar that gave us many solutions. The trainer was very good.
It was a very informative and interesting seminar. There were examples and exercises that we solved, and which made us understand better the topic of the seminar and see in practice how Customer Service is done properly.
Very useful seminar that taught us how to manage anger and deal with various issues. Vasiliki was Perfect!!!
The whole presentation of the seminar was complete and successful. It covered the entire spectrum of how to manage an office.
Very good programme. It helped me very much. Mr Yiannakis was transmittable, passionate and an expert of the specific subject
It was very good program. Very helpful and I learned many things about Office Management and Effective written and oral communication.
The Programme was very well organized, with rich supporting material and very well trained trainers.
A very helpful seminar! I got many ideas and ways on how I could organize an event and promote a product or an opening of a shop.
Very good and practical seminar! It will help me a lot both in my professional and my personal life.
The seminar was fully informative.
The seminar was excellent, the best part was the Role plays and the interaction between the trainer and the participants. The trainer was Excellent!
Interesting seminar with rich material. There was a discussion among all participants and a solution to all the questions. The trainer was very well aware of the subject with a very pleasant personality! Well done!
The trainer’s teaching methods were very good. She was also very transmittable.
Clear and effective seminar!
An enlightening seminar with a lot of people management information where I learned how to be more observant. The trainer was very good and experienced.
Very informative seminar. I solved all the questions I had about the cash flow!
The seminar was amazing and interesting from which we learned about proper behaviour towards customers. The trainer was very transmissible.
The Programme was very informative and useful, it gave me knowledge and more tools to improve my office skills. The trainer was excellent.
Very helpful seminar where we learned ways to evaluate our personnel performance. I highly recommend it. The trainer was excellent.
The trainers have experience and they present examples from real case studies. Excellent Programme! The knowledge we gained will be very useful for us in the future.
Very good Programme! Ordinary trainers teach the trainees to succeed. Great trainers teach their trainees how to convert their failures into success. The trainers of the Programme are the best because they try to bring the best in us. Thank you both!
Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.
Excellent Seminar! I met other professionals in the field and we exchanged useful ideas and experiences.
It was well organized and the trainer was qualified and informative! I am really happy I participated in this seminar!
It was a very interesting seminar and I gained many new knowledge and skills!
Excellent and very useful seminar. We have learned very well things that will definitely help us in our work.
Very constructive seminar, I have learned very interesting things which I will apply directly in my work. The instructor was very good, transmittable and with a pleasant character.
Useful seminar, which helped me to see things from a different angle. The trainer used exercises and examples to help us implement in practice what we learnt.
A lot of helpful and interesting information were given at the seminar. The trainers were very experienced and educated.
Through this seminar we have learned a lot about tackling the problem of bad debts. I hope we evaluate them correctly! The trainer was very positive, helpful and with a lot of knowledge on the subject.
We have learned some tools in order to be more positive in any kind of situation. We gained lots of experience and ways to think better. Vasiliki was definitely a positive person, very friendly and helpful as well!.
One of the most important seminars, that I have attended, Very interesting!!!
Through this seminar, you realize the facts and realize if you are acting properly.
Very helpful for our professional and everyday life. We learned how to avoid negative situations and be more positive. The trainer was very clear with real examples and can impart her knowledge perfectly.
Comprehensive, detailed and very helpful seminar! Excellent! It covered many communication subjects and Vasiliki was very transmittable and always ready to answer all questions.
This training was very helpful in order to begin seeing things more positive and being able to handle negative situations. Vasiliki is a very positive and contagious person.
This seminar would be right for everyone to attend because it offers a lot. It helped us to have better communication with those around us and to be happier. Ms. Vasiliki conveyed all the right messages to us in the best way.
Great presentation from an excellent trainer!
Very useful seminar, even for people with no academic background. The trainer was very communicative.
Very informative program with valuable practical examples and very experienced trainers. It provided useful material for businesses / organizations.
Very helpful training for anger management, now I can see different situations from a different perspective! Vasiliki was very good, helpful, full of positive energy and gave us many examples.
Very educational seminar! Short and concise! In enriched my knowledge and I met people from other sectors, with ideas that can help my company.
A very good, communicative and understandable seminar on a professional and personal level. Ms. Vassiliki is a remarkable trainer who has a lot of knowledge on the subject and which she transferred to us through the seminar.
The seminar was very interesting and helped us understand the best ways on how to promote our products and where we should aim best. Also, we learned how to empower our self-confidence. Mrs. Christofi was very nice and polite.
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