Stefani Georgiou, M.S.G Tradelink Ltd

The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with our customers through its transmissibility.

Stefani Georgiou, M.S.G Tradelink Ltd


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The seminar was clear and all the observations, information and comments were based on documented examples.
Stella Savva, G. Solonos Hi-tech Solutions Ltd