Very useful, especially in relation to the tangible real examples presented regarding the application of recovery methods. The trainer was really very good. He made the presentation lively and very interesting. All participants were watching carefully and absorbed all the information.
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Very interesting seminar with nice material and very enriched. I learned ways on how I can manage customers and angry customers and ways to behave well. Mrs. Vasiliki is very good at what she does and she analysed all the material in the best way.
Very good seminar! The trainer was informed and well trained on the subject! She was also very transmittable.
Very Good Seminar, to the point. The trainer was excellent!
Very informative seminar where we learned useful methods of collecting outstanding debts. The advantage is that there are no similar seminars to attend. The trainer was excellent.
Interesting seminar with rich material. There was a discussion among all participants and a solution to all the questions. The trainer was very well aware of the subject with a very pleasant personality! Well done!
The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with our customers through its transmissibility.
A very helpful and interesting seminar. We have been given many examples that helped us in understanding the situation. The trainer has the ability to transfer his knowledge and keep the interest of the participants.
The trainer was very well qualified of the subject, very friendly and her approach made me have more interest in the subject
Interesting and fun seminar! Our trainer shows how to do in practice what we learned. An excellent combination of theory – practice.
Transmittable and useful seminar for the modern needs of companies where we learned how necessary the implementation of KPIs is. It was adapted to modern needs through real / realistic examples. The trainer was very contagious with a lot of knowledge and passion for what he does and very good knowledge on the topics of the seminar.
Very interesting and useful seminar especially for us in Sales departments that we communicate with clients. We have learned ways on how we can improve our communication skills. The trainer was very professional and have a very good knowledge of the subject.
Empowering seminar, especially for women who need to communicate using the right leadership style to manage and lead in their field. It was also interactive and practical. The trainer was Excellent!
Very useful and clear seminar that will help me immensely in my workplace! The trainer used real – life examples so that we can directly apply what we learned in our work. Highly transmittable, communicative and effective trainer!
Very helpful seminar! Just to the point!
Communicating perfectly for understanding and consolidating sales strategies. The seminar was well-stimulated, comprehensible / interesting and lively / intense. The trainer is excellent.
Very informative seminar, it gave us a clear picture of how to be more specific with client service. The trainer was perfect, very well organized, professional, very well structured and enthusiastic.
Very informative and helpful seminar regarding communication skills. We gained more knowledge of how to express our feelings in a positive and polite way. The trainer was perfect!
A seminar in which there was a significant enhancement of my existing knowledge on Human Resources issues, with the enriched teaching content, the exemplary exercises, the videos and the special communication ability and transmissibility of the trainer. He ensured that he was understood with examples and cares in practice, so that all participants participate and have fully understood the content of the teaching.
The seminar was very useful and constructive. Suitable for people who have no prior knowledge of the subject but also for those who wanted to increase their knowledge. There were practical examples and active participation!
A very helpful and informative programme for people involved in leadership / human resources management. Comprehensive and simply worded. Structured in a very informative way for the participants. Mr. Mouzouris presentation was very good, understandable and in a way that kept our interest at a high level.
An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!
I would like to thank Mrs Vasiliki because I improved my ability in Written Communication. I gained many skills and tips that will surely be very useful in my life.
Very good seminar! It gave me a push to move forward in all the fields of my life!
A seminar which will definitely help me to raise the level of my workplace and my communication. The trainer was great!
It was a complete seminar about how to improve our communication, relationship with our colleagues and our organization. The trainer was very nice and professional.
Very good seminar! It was very well presented by the trainer and because of the positivity that she had as a person, she did not let you get removed from the subject.
Impressive seminar! Excellent trainer!
The presence of the trainer was very pleasant and she was really transmittable!
Very useful and constructive seminar from which we learned to handle situations more correctly and to control ourselves for the better. The trainer was very good.
Very good seminar with detailed explanations that solved all my questions about warehouse management. The trainer was very good, he answered all our questions.
The seminar was very educative and was approaching in a positive way, how to effectively handle conflicts. We learned how to think positive within this situation, and we used many examples. The trainer was very knowledgeable and positive character I will definitely choose to participate another seminar with Vasiliki!
A very helpful training for new entrants and experienced in the shopping department. New techniques and very interesting information and knowledge. There was practical application and detailed explanation. The trainer was very illustrative and with a very good structure of thought.
Efficient, Informative and Remarkable seminar ! It helped me to understand certain behaviors of people and how to manage them via telephone, when I cannot see the client / partner.
To the point!
Mr Yiannakis Mouzouris is a natural! He has the ability to extract inner talents that were either untapped or trapped inside. He is insistent that one’s abilities far outweigh individual limitations. Mr Yiannakis is insightful and has fun while guiding you to self-motivation…and with that motivation, you will do things that you thought were either long gone or impossible…you will shine! Mr Yiannakis powerful communication skills, teaching facility, zeal, and dedication have empowered me in my… Read more
Essential, educational and informative seminar for modern personal assistants. We learned new ways of managing and communicating as personal assistants for better performance in our work. The trainer was impeccable in the development of the subject.
The seminar was really good, very useful and I gained a lot of additional knowledge.
Justified, comprehensive with appropriate teaching methods. A programme which equipped me with a lot of smart tools regarding to modern business management. The effective implementation in my workplace proves the suitability of the programme.
Useful seminar! Excellent trainer!
Very detailed and informative seminar with many examples and analysis on the methods of debt collection.
Clear, essential and very useful seminar! I really did not find any disadvantage.
Very good and useful seminar that will greatly help my job. We learned new knowledge with the correct explanation.
Very good and substantial seminar! The trainer was excellent and very descriptive!
The seminar helped me a lot on how to collect the outstanding debts from difficult customers. It was really helpful. Also the trainer was very transmittable and listened to all the participants very carefully.
Very useful seminar! Presented with clarity
Mr Yiannakis Mouzouris has taught us many new things
Through this seminar we have learned a lot about tackling the problem of bad debts. I hope we evaluate them correctly! The trainer was very positive, helpful and with a lot of knowledge on the subject.
Excellent! There was very good communication with Ms. Vassiliki who was willing to suggest solutions to our various issues and the material presented was very good.
Very constructive seminar, I have learned very interesting things which I will apply directly in my work. The instructor was very good, transmittable and with a pleasant character.
Clear and organized seminar with many practical examples and many activities. The trainer encouraged the efficient exchange of views.
Excellent presentation from the trainer.
The seminar was very constructive, it provided us with many examples that will help us apply what we have learned. Vasiliki was very communicative and kept our interest until the end. She strengthened the presentation and the theory with examples and achieved the purpose of the seminar to the fullest.
Very informative seminar. I solved all the questions I had about the cash flow!
I already apply what Vasiliki taught me, and the results are really good! Mostly I won that I can remain calm, and this is very important! Thank you so much!
I learned to make my vision reality by defining and achieving objectives and by improving my management skills.
We got a lot of insightful information and it had a lot of practical examples. The trainer has a thorough knowledge of human behavior. Insightful!
The seminar was focused on the target (Change or die)
Constructive Seminar, very well organized and very helpful.
The seminar was Interactive, with nice examples and listening to them by the trainer you can apply them in practice. Ms. Basiliki is very accessible and willing. He has patience and is a very good acquaintance of the subject.
Interesting seminar! We gained new knowledge and skills regarding the clients anger management.
Very constructive and interesting seminar. We learned new ways to serve our customers and ways to increase our sales. The trainers are very good with excellent knowledge of the subject.
Excellent seminar. Now I can focus on my weaknesses and enrich them with the techniques I learned today. Ms. Vassiliki with the enthusiastic way she presents, it is impossible not to keep your interest. The seminar was great but also fun and this is due to the trainer who was Excellent!
Very helpful and interesting seminar with very good material. The trainer was very communicative, familiar with the subject and helpful.
Comprehensive and able to give meaning to the participant so as to perform having the data.
Necessary and useful seminar for every seller who wants to increase his sales by combining his own knowledge with the Persuasion Techniques we learned. There was proper communication during the seminar where we learned the right words, keywords, tactics to pique the customer’s interest. The trainer was impeccable and excellent in the way she approached and transmitted to the public.
Very comprehensive seminar with a very good structure. The trainer was very transmittable.
Very helpful seminar with rich content. We developed the skills of staff evaluation and communication with colleagues, subordinates and supervisors. The trainer was very demonstrative and very transmittable.
It was an excellent seminar! We gained many useful knowledge, directly applicable by the Cyprus University! Thank you Mr Mouzouris!
The trainer is perfect! She can transmit the knowledge she owns. Great Seminar!
The seminar we attended today was very interesting and very useful especially in the way of managing different people. At the same time, we learned several techniques that we can be applied through proper organization and tactics. The presentation of the material was great through the pleasant and great personality of Mrs. Christofi.
Very interesting and constructive seminar that taught us to how to serve our customers better and especially the demanding and angry customers. Ms. Christofi was very good and helpful.
Excellent seminar. Teaching knowledge on the subject. Very contagious, excellent trainer.
The seminar was very constructive, interesting and enjoyable! We enriched our knowledge and our vocabulary regarding written communication with customers and partners.
The seminar was really helpful. We learned about negative and positive words / thinking and how we can manage the anger of different people. The trainer was very good – excellent!
Very good seminar that will help me very much in my workplace. The trainer was transmittable and knowledgeable about the subject.
Very good and educational seminar!
The seminar was very helpful with a good base for guidance of the oral and written communication the trainers was experienced with a good knowledge of the subject and very positive person.
It helps participants better understand the basic principles of financial management.
Pretty helping seminar for today. I left with satisfaction by solving several concerns in various sectors.
Very good seminar! The trainer was full of energy and positivity.
We have learned the right way of thinking in order to sale our products with the correctly. There was discussion, dialogues and more theory. The trainer was very nice, contagious, happy, with politeness and passion on her tasks.
It was well organized, and the trainer sufficiently qualified and explanatory
It was very good program. Very helpful and I learned many things about Office Management and Effective written and oral communication.
The Programme was very enjoyable, understandable, interactive and informative. The topics were very interesting and provided us with comprehensive knowledge in relation to Office Management. Ms. Christofi was excellent and created a pleasant and friendly atmosphere throughout where he kept the interest of the participants.
The seminar gave me practical suggestions on topics discussed. Detailed material was provided for the seminar and the trainers were very good at both keeping the interest and the transmissibility.
Very good trainer! Excellent seminar!
Dynamic Programme on HR issues from where I have learned and understand better the use of KPI’s and how they are measured. The trainer was dynamic and enthusiastic.
Helpful both for work and personal knowledge, based on current economic data
A very transmittable seminar with very good examples. I got answers and ways on how to deal with customers who do not pay or do not comply with the agreed. The instructor was great, and he knows exactly what he is teaching.
The seminar was very interesting with a useful material. We learned how to develop our skills and how to handle stress, conflicts and crisis. The trainer was very transmittable.
Interesting and useful seminar where we learned techniques and tactics related to strategy for debt collection. The trainer kept the participants interest at a high level.
Clear and understandable seminar! Excellent trainer!
Very good and educational programme from which we received a lot of interesting information. Ms. Vasiliki was very good and transmittable.
The seminar was very helpful with many solutions for everyday life at work. Through Mrs. Vasiliki i was taught how to see life more positively and that there is always a solution to all issues. She was smiling, humorous and willing to answer all our questions. Very positive person!!!
Excellent seminar! Clear material and very good presentation, The trainer was very good with excellent knowledge of the subject!
The seminar was informative at all levels. We received useful information through exercises and videos. At the same time there was a dynamic presentation and argumentation by the trainer with very helpful management knowledge in general. Mr. Mouzouris was friendly, illustrative and very transmittable.
The program is essential and concise. Regardless of the experience one can have on Management matters, it offers them the ability to structure and put in place their thoughts, by teaching them how to implement what was taught and also by gaining new information and methods consistent with modern business society needs.
Very good seminar. I had a completely different view of sales. After attending the seminar, I understood and learned a lot through persuasion techniques in sales. Ms. Christofi is wonderful, Well done!
Through this seminar I found solutions to several issues that I did not know how to manage my everyday life. The trainer was very positive and communicative.
Interesting seminar where we gained more knowledge for telephone customer care. The trainer was very good.
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