Koulla Trifylli, DISY
Very helpful seminar from which we enriched our knowledge for the perfect written communication. The trainer was very good.
Very helpful seminar from which we enriched our knowledge for the perfect written communication. The trainer was very good.
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An enlightening seminar on personal development and operation in a professional and personal environment. The presentation material was rich and interactive. The trainer was Excellent!
Constructive seminar on professional and personal level. Educational, informative and well understood material. The trainer was Excellent. Very communicative and she presented to us very good examples.
We learned a lot of useful information through real examples. There was cooperation between everyone and so the topics were better understood. Ms. Christofi was very prepared, patient, listened to all our questions very carefully and answered with simple words and examples.
Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
Informative, instructive seminar with structure that had enough information for implementation and improvement in my workplace. The trainer was transmittable, enjoyable and very understanding.
Very clear, well prepared seminar that made me understand what ISO 9001 is. Due to the functional number of participants (not very big) the dialogue was even more effective. Very good trainer!
You learn how you can become a leader and to face difficulties in your career and in your life
The trainer was very informative in explaining the terminologies of the seminar! He has helped us to think differently and gave us tips on improving the quality of our work.
A very helpful seminar which is not refers only to the mistakes and weaknesses we have but also gives us alternative and immediately applicable solutions. The trainer was wonderful, direct and pleasant.
Pleasant and understandable seminar. We learned new methods for development and improvement in our workplace. The trainer was excellent at the presentation.
A very satisfactory seminar for the amount of time we had available to us, with many examples and the strong presence of the trainer who is very capable and descriptive in the presentation.
Excellent Seminar!
Very good seminar! The trainer was very transmittable, gave us personalized advice and deepened on the needs of each participant individually.
The seminar has been a truly transformative in many levels. Inspiring towards and engaging to the level of not wanting to miss a moment. Excellent! We learned about inner information, development towards becoming better and inspiring into wanting the right things. Mr. Mouzouris was Excellent! Very engaging and effective!
I would like to congratulate wholeheartedly Vasiliki for the presentation!! AMAZING!!!!
Very interesting seminar that gave me practical tools in order to know how an internal audit is carried out. The excellent trainer gave us good examples in order to understand all information given.
I believe that the programme in its entirety was very well structured. It has enriched me with too much knowledge and I am sure that it has enhanced my skills both personally and professionally. The two trainers of the programme are very well trained and very transmittable. I can confidently say that I will return to my company with more appetite and desire to work and to offer with all these I gained from the programme. Finally I feel happy that I was able to take part in the programme because … Read more
The seminar included elements that will help us change the wrong things and views in order to be more efficient and calmer in our professional workspace. We learned about managing our time, our space and the negative people in our workplace. Vassiliki was Excellent, contagious and with humor!
Excellent seminar for the development of the personal assistant and not only. We have learned ways of organizing and programming our job, how to prepare an action plan and set priorities and how ro deal with different situations. Vasiliki gave us positively her knowledge, the right tools and methods for instant results.
The program is essential and concise. Regardless of the experience one can have on Management matters, it offers them the ability to structure and put in place their thoughts, by teaching them how to implement what was taught and also by gaining new information and methods consistent with modern business society needs.
We learned how important customer communication is. The trainer was extremely good.
The presence of the trainer was very pleasant and she was really transmittable!
Very informative seminar. I solved all the questions I had about the cash flow!
Very good and practical seminar! We did in practice an event management (5
A very useful and pleasant seminar that I received useful information related to my job. Mrs. Vasiliki was very detailed, pleasant and dative.
Very interesting, original and positive seminar. It has to do with the psychology of people that is being treated in our body.
The trainer was very well trained. The seminar was notable and useful
Very useful and clear seminar that will help me immensely in my workplace! The trainer used real – life examples so that we can directly apply what we learned in our work. Highly transmittable, communicative and effective trainer!
Very enjoyable seminar with extremely useful information and very good content. The trainer was excellent and transmittable.
Effective seminar which will help me to properly manage situations of anger and conflict issues. The trainer was very contagious and exemplary.
Very useful seminar. It teaches you how to use the written word for efficient and flawless communication with customers.
This seminar is the best opportunity for us to accomplish our tasks, i.e. collections of the debtors and others. We have learned many simple ways in which the collection of outstanding amounts can be made easier if applied. The trainer is fully qualified on the subject and very contagious. Also, the duration of the seminar was pleasant.
Constructive and very interesting seminar! Very helpful in how to build a Professional Profile.
Very useful seminar for those who want to improve their skills and learn something more that will surely be useful in their professional field. I believe that everyone participating in the seminar can understand that the position of Office Manager is crucial and due to its practical nature it has been possible to strengthen and improve our skills. Ms. Christofi was very informative. She inspires confidence and it seemed that she is aware of the subject she taught us. Also through case studies it… Read more
An enlightening seminar with a lot of people management information where I learned how to be more observant. The trainer was very good and experienced.
Interesting and very communicative. We were given key words. The trainer was very kind and very good in her specialty.
The seminar was very constructive. I have learned ways of how can manage better my work, my colleagues and the clients. The trainer was Excellent!!!
Very helpful, interesting and productive seminar!
The seminar was very constructive as the educational material given to us was very comprehensive. The fact that case studies and content application exercises were used, created great interest and challenge to the participants. The trainer was communicative and used apt examples. It kept us interested throughout the seminar.
Clear and effective seminar!
The seminar gave me practical suggestions on topics discussed. Detailed material was provided for the seminar and the trainers were very good at both keeping the interest and the transmissibility.
Effective and beneficial seminar. There were many helpful points in the seminar. It was clear the theoretical and the practical part of the seminar. It was a very interesting experience for me.
Very helpful seminar which gave us many practical ways of anger management as well as recommendations / solutions to our problems. I was given many personal advice!
Very useful and helpful training. We learned how to handle customers, use proper service, use correct words, and avoid the use of mistaken words. Ms. Christofi was very positive, contagious and imaginative.
The seminar has many good and clever ideas. We gained useful skills to cope with the demands of our workplace.
Great Programme! It had a clear purpose and the trainer was an expert of the certain field.
Productive and effective! It gave us new knowledge!
Excellent Seminar! Very helpful with clear advice. The trainer was very transmittable.
This seminar is excellent, it helped us to better understand our work. We learned many new things, words and phrases that will help me improve my behavior and my customer service.
The seminar was informative, comprehensible and pleasantly presented. We learned service techniques, keywords and alternative phrases that help the customer’s psychology.
The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with our customers through its transmissibility.
New ideas and opinions on how to solve the problems of our family business! It gave us practical ways to achieve teamwork among family members
Through the application of seminar material, I believe that you can apply it to your personal life as well.
Educational! I learned how to handle the debtor cases, especially when there is a difficulty to collecting and how to handle them correct and effectively.
The Trainers were excellent and the way of presenting the Program, even though it was online, was not at all inferior to the live(classroom) program. I believe that the benefits I have gained from attending this program are multiple and complex and will help very much in the performance of my duties as Head of the Administration/Secretariat branch of the Council.
Excellent and very practical seminar! The trainer was very transmittable and clear.
It provided us with extra knowledge in order to use it in practice and to perform more effectively.
An interesting seminar through which we learned new techniques for better customer management. There was good organization, flow, and interactivity during it. The trainer was very good.
The seminar was very helpful and comprehensive with several examples. It favoured our conversation and our personal questions. There was discussion, rich content, many cases were analyzed, presentation material was given, and experiential workshop character through the study of specific cases. The trainer was a very accessible, cheerful personality, with dedication. Exceptional!
It was very interesting seminar and Vasiliki was excellent!
It was a very creative and positive seminar. We learned how to be more creative and set up a program in our work. To see things positively and not negatively, and how to deal with stress. The trainer was very positive and efficient.
Very good seminar! I learned many things for sales that I did not know
Excellent Seminar! Through this you become better and understand your customer’s requirements. Ms. Vasiliki was wonderful! She presented the seminar in such a way that you were not bored.
The Human Resource Management Programme was very good. The presentations were very good with very useful material given!
It is an ideal human resource management programme. The trainers were impeccable and ideal for the presentation of the programme. I managed to keep our interest from the beginning to the end.
Useful application of customer service techniques applicable to real world scenarios. We got new ideas and ways of thinking presented in a quick and convenience way for easy understanding. Mrs. Christofi was confident and charismatic.
Very interesting. There was vitality and everyone was involved. It helped me to identify my weaknesses in dealing with difficult clients and gave me guidance on how to deal with them better by using the right words / phrases. A highly experienced trainer, she knew perfectly her subject and could convey what she needed.
The seminar was very good and very well organized! The trainer used good examples and material to help people understand the theory!
The seminar was extremely useful and very relevant to the current situation.
Very good and educational seminar!
Very detailed and informative seminar with many examples and analysis on the methods of debt collection.
Extremely useful seminar on theoretical and practical level with real examples. It was very comprehensive and developed on a variety of topics and occasions. The trainer was very contagious in the way of teaching and made us feel very comfortable during the seminar.
Comprehensive, detailed and very helpful seminar! Excellent! It covered many communication subjects and Vasiliki was very transmittable and always ready to answer all questions.
Very good seminar that helped me gain familiarity with SEO tools and approaches.
Enlightening seminar with a very positive approach of the trainer to all participants. Very descriptive on the content and gave us many examples. Ms. Christofi is a very pleasant person. She managed once again to keep us alert, and it was not tiring at all! Se is Unique!!!
The seminar was very interesting! It helped me understand some things (such as body language, or stress management) that was difficult for me to manage. Also I think I can cope better with the colleagues, superiors, clients
Interesting seminar and full of useful information. Mr. Yiannakis is well aware about the subject and presented the seminar to us in a very good mood.
Very constructive and more specific, the reference to various examples as well as some samples (templates) which have been shared during the Seminar was important. The trainer was very good and interactive.
Excellent Seminar! It helped improve our management in the work situation.
The seminar was very helpful, detailed as it should be, and the presentation was very good. We learned how the purchasing departments work, how they are related to the other departments and how to set and achieve goals per person / department. The trainer was very good and transmittable.
Excellent, informative, clear and interesting seminar on managing outstanding debts. The trainer was Excellent!!! He presented the seminar with many and understandable examples.
Informative and enjoyable, many important work issues were covered and widely analysed. The trainer encouraged us to participate, making the training more enjoyable and effective! Ms. Christofi was pleasant, understanding and in her own way made us all participate and express ourselves!
Pleasant seminar! The trainer was very good and gave many examples for better understanding. Surely the knowledge will be very useful in all areas of my life.
The seminar was extremely productive and interesting. Vasiliki was wonderful and developed all the material perfectly!
Excellent seminar! It helps you with practical ways on how to deal with yourself and others.
The seminar was educational and has given new horizons to the relationship between the superior and the subordinate. Determining the principles and measurable criteria for staff evaluation as well as the evaluator’s behaviour. The trainer was very well trained and transmittable.
Remarkably interesting seminar where you understand how to contribute to the changes that will be made in your workplace. We learned about self-confidence, we got ideas about how to be organized and in addition we learned about attitudes behavior. The trainer was very friendly and transmittable.
Interesting seminar where we gained more knowledge for telephone customer care. The trainer was very good.
It was a very useful seminar showed us how we can better manage issues and behavior in the office. You learn how to share your jobs, set up a program and also how to deal with your work differently and more positively. Ms. Vasiliki is very pleasant and contagious. It made me see a lot of things differently and not just for my job.
An interesting seminar with very useful tips for successful sales. The trainer was very good and that is why I had attended a seminar again with Mr. Mouzouris.
To the point seminar, very attentive without unnecessary sections and covered the full content of the seminar. The trainer was excellent and very transmittable.
The seminar was rich of content and on the point. We identified the origin of issues and how to deal with them effectively. The trainer was excellent and proficient on the subject.
A very helpful training for new entrants and experienced in the shopping department. New techniques and very interesting information and knowledge. There was practical application and detailed explanation. The trainer was very illustrative and with a very good structure of thought.
The seminar is very interesting, it instructs you fully about the telephone service and customer relationship management. Through the seminar I managed to improve my telephone service and got useful material!
The seminar was perfect. We learned many new words and phrases for better written communication. The trainer was excellent.
Personally, I have enjoyed the seminar. The subject is my favorite and the instructor excellent at what he does and with passion as it seemed.
The seminar was very helpful in understanding the basic principles of effective management in HR matters. Very good!
Very interesting seminar! We were given very helpful advice immediately applicable to any type of business
Very Good seminar, we learned new ways of customer service. The trainer was very good, helpful and polite.
I really enjoyed the Human Resources Management Programme! It is something I will never regret that I attended. I began to apply several information I learned in my daily work and life. For the trainer what to say, just excellent…. Only advantages I found in this Programme….
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