The seminar was very constructive as the educational material given to us was very comprehensive. The fact that case studies and content application exercises were used, created great interest and challenge to the participants. The trainer was communicative and used apt examples. It kept us interested throughout the seminar.
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Attentive seminar by an excellent trainer who knows how to raise interest of participants
Fruitful and educational seminar. The trainer was excellent with very good transmissibility.
Excellent program that gives all the necessary supplies to the participant in order to develop both in personal and professional level.
Very useful seminar, even for people with no academic background. The trainer was very communicative.
The seminar was very interesting and relaxing! It helped us get important knowledge, information and skills
Very interesting and useful seminar, in simple, understandable language and many practical examples. The trainer was very good.
We were been given a comprehensive package of debt management and debtors’ compliance. We have learned how to communicate and use proper language with the debtors. Mr. Mouzouris was excellent, expert in the subject and with several arguments.
We learned about better communication and how to improve the quality of our telephone service. The trainer was very good.
Very interesting and useful seminar in order to enhance our communication. Ms. Christofi was very cheerful, knowledgeable and created comfort in the educational process.
Assists to understand how to communicate with a customer, it gives you better understanding of the customers mentality. All colleagues were able to follow the seminar together. Vasiliki is a great professional in the field with great experience!
Very useful and interesting seminar! The presentation was very good and the trainer really transmittable!
This Programme covered a new perspective around HR that reflects the modern way of managing people and the Company. Very helpful for a new HR professional or Company owner. We learned how to management our employees correctly, how to think properly and how to separate positions for a HR professional. The trainers were both great!
Interesting and creative seminar. He gave us the opportunity to implement methods for better internal communication and efficiency. The instructor was very descriptive, illustrative and managed to keep our interest throughout the duration of the seminar.
Very constructive program with many examples and exercises for better understanding. Presentations were made with rich material and theory. The trainers were communicative, helpful and passionate about their work.
Very educational seminar where we learned how to respond with diplomacy in various situations. The trainer was excellent!
Excellent seminar with classification and promotion of knowledge.
Excellent seminar. Now I can focus on my weaknesses and enrich them with the techniques I learned today. Ms. Vassiliki with the enthusiastic way she presents, it is impossible not to keep your interest. The seminar was great but also fun and this is due to the trainer who was Excellent!
Excellent and interactive seminar! There was continuous dialogue between the participants and the trainer in order to provide personalized advice to each participant.
Very clear, well prepared seminar that made me understand what ISO 9001 is. Due to the functional number of participants (not very big) the dialogue was even more effective. Very good trainer!
The seminar is well organized and the notes provided are complete. I consider the seminar’s advantage of the exercises done during the seminar. They give a better understanding of the content. Booth instructors were with transmissibility and enthusiasm for the subject they train.
Vasiliki was very helpful, clear and well prepared for the seminar. I am completely satisfied by the seminar.
The seminar was very detailed and was based on interesting theoretical approaches and many real examples. It was also pleasant and Vasiliki was very transmittable, pleasant and friendly.
The seminar was excellent and its content very well organized. Examples were presented that we face in our daily lives and we were given multiple alternative ways of handling. The trainer was an enthusiastic communicator and a connoisseur of the subject.
Excellent Seminar with very good and comprehensive content. Mr. Mouzouris is an Excellent trainer, that constantly kept our interest and presented to us very good examples.
The Human Resource Management Programme was very good. The presentations were very good with very useful material given!
A communicative seminar that improved the way in which work data was perceived, which was very high. Vasiliki is contagious, explains and analyses issues with tangible examples.
Very interesting seminar for anger management. The trainer was excellent! Very interesting and positive person.
Excellent seminar! Advantage of the seminar was that you could ask for anything that may concern you for your own domain, so that you helped.
Very interesting and useful seminar not only in business relations but also in the wider life of each person. We learned new ways of thinking, managing anger and conflict. The trainer was great!
Inspirational seminar! I would liken it to a journey that at the end aims not only to make you know more but to want to do more! There was structured material and practical exercises during the seminar. The trainer was Excellent!
Very good and practical seminar! We did in practice an event management (5
The seminar was very helpful, to the point! We learned practices on how to improve our communication with diplomacy. Ms. Christofi was very good, affordable and willing to answer all our questions.
Acquisition of knowledge, confidence, leadership skills, and development of relationships between stakeholders.
It was a very good seminar where we learned some techniques – ways of dealing with behaviour that could be used on a professional and personal level. Ms. Vassiliki was excellent, very polite and immaculately trained!
This is a comprehensive seminar on the subject. In this das, where “impersonal” / written communications are becoming more common, the need for effective and accessible communication that conveys positive emotions to recipients is absolutely essential. The trainer was impeccable, approachable and experienced.
The seminar was very good with examples, exercises and discussions. It was very helpful and will certainly help me a lot in the future in keeping the minutes for my company.
Very good seminar! It will help me a lot.
Within a day we learned a lot, specifically about the way people think and deal. Vasiliki was Excellent! She kept my interest throughout the seminar.
Extremely interesting seminar!
The seminar was very constructive, it provided us with many examples that will help us apply what we have learned. Vasiliki was very communicative and kept our interest until the end. She strengthened the presentation and the theory with examples and achieved the purpose of the seminar to the fullest.
Excellent and very useful seminar. We have learned very well things that will definitely help us in our work.
The seminar provided me with a lot of knowledge. It is very helpful for me as I will use the knowledge, experience and passion that was transmitted to me on Ocean Basket. Thank you for the time you use to guide us!
Dear Mr Mouzouris, I would like to thank you for your excellent presentation to our today short training “workshop” on the issue of the Personnel Evaluation System purpose and objectives. With a vivid, practical, documented way and with full respect for the dialogue, you have, in my point of view, fully met the expectations of the participants. PS: Thank you also from the colleagues of Personnel & Administration Department for organizing this useful educational activity.
Constructive seminar! Excellent
The trainer’s teaching methods were very good. She was also very transmittable.
Understandable and very practical for implementation and improvement for everyone. Documentary and contagious Mr. Mouzouris!
Understanding seminar related to the ISO and its procedures. Mr. Mouzouris was Great and fun with excellent knowledge on the subject.
Useful and interesting seminar with many practical examples. The trainer was contagious and vivid.
Excellent!! An incredibly interesting seminar! the trainer is Excellent! For me, it is an example of a lifestyle!
A thorough, fully-fledged seminar on all the skills and ways of developing modern methods with many examples. The advantage of the seminar was Mrs. Vasiliki who was a professional and a positive person.
The program was extremely interesting and informative. There was participation by all, examples of situations and a good flow of information. Both trainers were contagious.
Interesting seminar, where we were given very good tips that will improve my communication with the customer! Ms. Christofi was very communicative and gave us many examples.
Very helpful and interesting seminar. It did not leave you the chance to lose any detail. I’ve learned interesting techniques of how to manage situations and I met interesting people. Ms. Vassiliki is a very positive person who presented and supported what she was saying, so we could understand them better. She is very contagious and well-spoken, she was descriptive and gave us many examples!!!
Very clear programme, that offers new knowledge about Office Management and the management of various situations in our workplace.
A very satisfactory seminar for the amount of time we had available to us, with many examples and the strong presence of the trainer who is very capable and descriptive in the presentation.
Very interesting with communication between all participants something that made the seminar not boring. There was a smooth flow and continuous participation from all. Ms. Christofi is very contagious and communicative and has her way of keeping focused.
The seminar was very helpful as we enriched our knowledge of customer service and I am sure that in the future it will help me to better manage the unpleasant situations with customers. We learned through examples and role-playing how to deal with difficult customers. Ms. Vasiliki helped us to better understand our anger with our customers through its transmissibility.
Excellent seminar, detailed and with professional look! We gained a lot of useful knowledge that I will apply from tomorrow in my workplace.
Very Good presentation and useful seminar! The trainer was very professional.
Helpful both for work and personal knowledge, based on current economic data
Just to the point!! Very good seminar and excellent trainer!
Very interesting seminar with nice material and very enriched. I learned ways on how I can manage customers and angry customers and ways to behave well. Mrs. Vasiliki is very good at what she does and she analysed all the material in the best way.
Informative, useful and efficient seminar! It made us thinking of our personal Image. The trainer with her experience, she identified in each participant what messages she sends to the other people at first sight.
I really enjoyed the seminar. I now aim at using all the tools and knowledge I gained so as to be able to free up my confidence.
Essential, educational and informative seminar for modern personal assistants. We learned new ways of managing and communicating as personal assistants for better performance in our work. The trainer was impeccable in the development of the subject.
The seminar was fully informative.
Amazing – Fantastic seminar, full of energy with rich examples and exercises. There was a discussion between the participants and the trainer, and we were given examples based on our own organization needs. Vasiliki was Perfect!!
Constructive, exchange of views and opinions and correct information on the modern method of managing markets and suppliers. We have learned general knowledge and solutions on issues concerning our work environment. The trainer was impeccable, with efficiency, knowledge, experience and humor!
Excellent Seminar!
It is one of the most interesting seminars I have attended which is very helpful in the field of debt collections. I give 10 to the trainer, he was excellent!!
It was a very interesting seminar and I gained many new knowledge and skills!
The seminar was very interesting and constructive. We have been given enough information to help us on taking minutes. The trainer was very communicative with the result to have a better understanding of the seminar.
The seminar is very interesting, and we learned a lot of new things. Ms. Vasiliki is excellent, direct, knowledgeable in communication and professional.
The seminar was exactly as mentioned on the title. It provided both management and leading information that will help us in the future both professionally and personally. I think that the advantage of the seminar was Mr. Υiannakis, who had knowledge in the Shipping section, also the fact that there were exercises for the better understanding of the seminar the content. Also, the material given was very helpful. At the same time, Mr. Υiannakis was very illustrative, dynamic, communicative, ex… Read more
Excellent and very informative presentation without pending issues. Ms. Vasiliki was very kind and smiling, which made us feel very comfortable at the seminar and have a good time.
Mr Yiannakis Mouzouris is a natural! He has the ability to extract inner talents that were either untapped or trapped inside. He is insistent that one’s abilities far outweigh individual limitations. Mr Yiannakis is insightful and has fun while guiding you to self-motivation…and with that motivation, you will do things that you thought were either long gone or impossible…you will shine! Mr Yiannakis powerful communication skills, teaching facility, zeal, and dedication have empowered me in my… Read more
It was perfect!! We learned many things and this will help us both in our work and in our personal lives.
“In today’s competitive business world and difficult economy, knowledge through effective education is more necessary than ever. This program has given to me personally, powerful tools in order to develop what I have learned and lead me to success both professionally and personally. The programme was very well organized / structured and Mr. Yiannakis Mouzouris is a great trainer with incredible communicability and knowledge of the subject. It was worth every minute and I thoroughly recommend! ” … Read more
Very good. We had good material and a beautiful presentation. The environment was positive and pleasant. There was a pleasant discussion among all. Ms. Christofi was very efficient with nice discussions and exercises.
We learned how to transform our written communication with clients or associates into impeccable! Our trainer continually gave us examples for better understanding of the seminar. Excellent!
Remarkably interesting seminar where you understand how to contribute to the changes that will be made in your workplace. We learned about self-confidence, we got ideas about how to be organized and in addition we learned about attitudes behavior. The trainer was very friendly and transmittable.
I learned to make my vision reality by defining and achieving objectives and by improving my management skills.
Helpful, motivational seminar that helps you improve yourself. We received detailed information that were very well explained and examples that helped us understand better the material. The Trainer was Excellent!
Very vivid and transmittable trainer! Excellent seminar!
An effective and efficient seminar! The personality of trainer was pleasant. The seminar tidied issues that I had in my mind and also by adding more
An interesting seminar and especially for the specific period we are following this process in the company. We deepened our knowledge and learned how to properly implement the employee’s performance. The trainer has developed the specific subject with a few examples. I personally enriched my knowledge.
The seminar covered very interesting subjects.
Practical seminar, we learned what is respect towards the clients. Mrs. Christofi was very good!
The seminar was excellent and informative.
The seminar was very helpful. It made us understand ourselves and others, take actions that will help us have more effective communication. There were many examples from our daily lives. Excellent! Vasiliki is a very communicative and happy person who made us express ourselves comfortably. She has very good knowledge in her subject.
Very constructive and interesting seminar. We learned new ways to serve our customers and ways to increase our sales. The trainers are very good with excellent knowledge of the subject.
Very interesting seminar and the trainer was very good! Very passionate and understandable! He has the qualification to transfer the messages of the seminar. The seminar was detailed and very interesting.
Excellent seminar by an excellent trainer! We learnt new ways on how to make our shop run better.
Very helpful seminar! Clear with regards to the subject theory and the case studies provided. Vasiliki is very transmittable and pleasant at the seminar. The practices were clear!
Very interesting seminar! Clear seminar, very skilled trainer with excellent knowledge of the subject.
Helpful material for persuasion strengthening, especially in the workplace!
Very practical, with examples and application opportunities. There was an opportunity for discussion on subjects that mattered to the participants.
Excellent and very practical seminar! The trainer was very transmittable and clear.
Very good seminar where I learned new keywords for diplomacy which I will apply immediately. The trainer was very good!
We have learned some tools in order to be more positive in any kind of situation. We gained lots of experience and ways to think better. Vasiliki was definitely a positive person, very friendly and helpful as well!.
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